Checking If Scansnap Manager Is Operating Normally - Fujitsu ScanSnap S1500 Installation And Troubleshooting Manual

■ Checking if ScanSnap Manager is operating normally

1.
Turn the ScanSnap off then back on.
Make sure to leave at least five seconds between turning the power ON/OFF.
If the problem persists, proceed to
2.
If you are using a USB hub, connect the ScanSnap to the computer
directly with a USB cable.
If the problem persists, proceed to
3.
If a USB device other than the ScanSnap is connected to the computer,
disconnect it.
If the problem persists, proceed to
4.
If an anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
If the problem persists, proceed to
5.
If there is more than one USB port on the computer, connect the USB
cable to a different USB port.
If the problem persists, proceed to
When ScanSnap Manager does not operate normally
2.
3.
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