Intermittent Problems; Keyboard, Mouse, Or Pointing Device Problems - Lenovo ThinkCentre M83 User Manual

Actions:
• Verify that all cables and cords are securely connected to the computer and attached devices.
• Verify that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the
fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
• If SCSI devices are installed, verify that the last external device in each SCSI chain is terminated correctly.
(See your SCSI documentation.)
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 "Getting information, help, and service" on page 123.

Keyboard, mouse, or pointing device problems

Select your symptom from the following list:
• "The mouse or pointing device does not work" on page 111
• "The pointer on the screen does not move smoothly with the mouse" on page 111
• "The fingerprint reader does not work" on page 111
• "The wireless keyboard does not work" on page 112
The mouse or pointing device does not work
Symptom: The mouse or pointing device does not work.
Actions:
• Verify that the mouse or pointing-device cable is securely attached to the correct connector on the
computer. Depending on the type of mouse you have, the mouse cable will connect to either the
mouse, serial, or USB connector. Some keyboards have integrated USB connectors that can be used
for a USB mouse or pointing device.
• Verify that the device drivers for the mouse or pointing device are installed correctly.
• If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS
settings. See "Enabling or disabling a device" on page 95.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical
assistance, see Chapter 11 "Getting information, help, and service" on page 123.
The pointer on the screen does not move smoothly with the mouse
Symptom: The pointer on the screen does not move smoothly with the mouse.
Action: Erratic movement of the mouse pointer is generally caused by a buildup of dirt, oils, and other
contaminants on the ball inside the mouse. Clean the mouse. See "Optical mouse" on page 102 for
instructions.
The fingerprint reader does not work
Symptom: The fingerprint reader does not work.
Action: The following could cause the fingerprint reader not to operate properly:
• Not enrolling your fingerprint correctly.
• Scratching the surface of the reader with a hard, pointed object.
• Scraping the surface of the reader with your nail or anything hard.
• Using or touching the reader with a dirty finger.
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Chapter 10 Troubleshooting and diagnostics
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