Others; Faqs - Panasonic Viera TX-32A400B Operating Instructions Manual

Others

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still
persists, please contact your local Panasonic dealer for assistance.
Problem
Chaotic image, noisy
No image can be displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is displayed
No sound is produced
Sound level is low or sound
is distorted
Sound is unusual
Pictures from external
equipment are unusual when
the equipment is connected
via HDMI
The TV does not switch on
The TV goes into Standby
mode
The remote control does not
work or is intermittent
Parts of the TV become hot
The LCD panel moves
slightly when it is pushed
with a finger
Clattered sound might be
heard
Overcurrent error message
appears
An error message appears
26
Causes / Actions
● Set [P-NR] in the [Picture] to remove noise.
● Check nearby electrical products (car, motorcycle, fluorescent lamp).
● Is [Contrast], [Brightness] or [Colour] in the [Picture] set to the
minimum? (p. 18)
● Reset channels.
● Turn the TV to standby mode with Standby On / Off switch, then turn it
on again.
● If the problem persists, initialise all settings.
[Shipping Condition]
(p. 13)
● Is "Sound mute" active?
● Is the volume set to the minimum?
● Sound signal reception may be deteriorated.
● Set the sound setting of the connected equipment to "2ch L.PCM".
● Check the [HDMI 1 Input(HDMI)] setting in the [Sound].
● If digital sound connection has a problem, select analogue sound
connection.
● Check the HDMI cable is connected properly.
● Turn the TV and equipment off, then turn them on again.
● Check an input signal from the equipment.
● Use equipment compliant with EIA/CEA-861/861D.
● Check the mains lead is plugged into the TV and the socket outlet.
● Auto power standby function is activated.
● The TV enters Standby mode about 30 minutes after analogue
broadcasting ends.
● Are the batteries installed correctly?
● Has the TV been switched on?
● The batteries may be running low. Replace them.
● Point the remote control directly at the TV's remote control signal
receiver (within about 7 m and a 30 degree angle of the signal receiver).
● Situate the TV away from sunshine or other sources of bright light not to
shine on the TV's remote control signal receiver.
● Even when the temperature of parts of the front, top and rear panels
has risen, these temperature rises do not cause any problems in terms
of performance or quality.
● There is a little gap around the panel to prevent damage to the panel.
This is not a malfunction.
● The connected USB device might cause this error. Remove the device
and turn the TV to standby mode with Standby On / Off switch, then turn
it on again.
● Check foreign objects are not inside the USB port.
● Follow the message's instructions.
● If the problem persists, contact your local Panasonic dealer or the
authorised service centre.
(p. 18)
(p. 19)
(p. 28)
(p. 9)
(p. 6)