Hix Thermatrol Owner's Manual

WARRANTY
(Effective September 1, 2010)
HIX will automatically register the equipment on the date it was shipped to you or your distributor.
If the equipment was not purchased directly from HIX, but through a distributor (either domestic
or foreign), please keep a copy of their sales invoice showing the serial number and date it was
sold/shipped to you with this warranty. In this case, we will use the distributor's invoice date as the
beginning warranty date. STAPLE A COPY OF YOUR RECEIPT TO THIS WARRANTY and keep
in a safe place to provide verifi cation of your warranty should a problem occur. Thank you.
Please fi ll in the following information and attach a copy of your receipt for your records.
Date Purchased:
Model #:
This warranty applies to equipment manufactured by the HIX Corporation (HIX), Pittsburg, Kan-
sas, U.S.A. HIX warrants to the original purchaser, its Ovens and Dryers, Heat Transfer Presses,
Mug Presses, Mug Glazer, Retensionable Screen Frames, Textile Printers, Spot Heaters, and Ex-
posure Units against defects in workmanship and material, except for wear and tear for a period of
"One Year" from the date of purchase. HIX warrants its Accessories, Reten Splines/Hardware/Tool
Kit, and Shuttle for a period of 90 days from the date of purchase. Thermatrol and doughXpress
products are covered under separate warranty.
In the event of a defect, HIX, at its option, will repair, replace or substitute the defective item at
no cost during this period subject to the limitations of insurance and shipping costs stated below.
In the case of heat transfer presses (except the Hobby Lite), HIX warrants the heat casting for
the "Life" of the machine for the original purchaser. If a part becomes obsolete at the time for repair,
and/or cannot be reasonably substituted for, HIX will credit, at half the then current list price or last
recorded price, only that part toward a new machine or any product HIX offers. This credit offer
shall be the sole responsibility of the HIX Corporation in the event of an obsolete part.
This warranty does not cover belts, pads, mug wraps, canvas, rubber blankets, bulbs, glass, rod
ends, turn buckles on printers or damages due to accident, misuse/abuse, alterations or damage
due to neglect, shipping or lack of proper lubrication or maintenance. HIX shall not be responsible
for repairs or alterations made by any person without the prior written authorization by HIX. This
warranty is the sole and exclusive warranty of HIX and no person, agent, distributor, or dealer of
HIX is authorized to change, amend or modify the terms set forth herein, in whole or in part.
In the case of a problem with the equipment identifi ed herein, HIX Corporation should be con-
tacted during regular business hours to discuss the problem and verify an existing warranty. HIX
personnel will assist the customer to correct any problems which can be corrected through operation
or maintenance instructions, simple mechanical adjustments, or replacement of parts. In the event
the problem cannot be corrected by phone, and upon the issuance of a return authorization by
HIX, the equipment shall be returned to HIX or an authorized service representative. All insurance,
packaging and shipment/freight costs are solely the responsibility of the customer, and not that
of HIX, and HIX shall not be responsible for improper packaging, handling or damage in transit.
Contact HIX customer service for complete return authorization information. Correct shipping boxes
are available from HIX.
This expressed warranty is given in lieu of any and all other warranties, whether expressed or
implied, including but not limited to those of merchantability and fi tness for a particular purpose,
and constitutes the only warranty made by HIX Corporation.
In no event shall HIX's liability for breach of warranty extend beyond the obligation to repair or
replace the nonconforming goods. HIX shall not be liable for any other damages, either incidental
or consequential, or the action as brought in contract, negligence or otherwise.
This warranty gives you specifi c legal rights and you may also have other rights which vary from
state to state.
Manufacturers of the Finest Quality Textile and Graphics Screen Printing and Heat Transfer Equipment
1201 E. 27th Terrace • Pittsburg, KS 66762 • U.S.A.
Web site: www.hixcorp.com • Phone: (800) 835-0606 • Fax: 620-231-1598
E-Mail: customerservice@hixcorp.com • E-Mail: sales@hixcorp.com
From:
Serial #:
©2010 HIX Corp.
12
Mug Oven
Mug Oven with Cooler
OWNER'S MANUAL
For Customer Service, Call 1-800-835-0606
or Visit www.hixcorp.com
CONTENTS
Installation / Set Up
Operation
Operating Precautions
Maintenance
Warranty
BEFORE warranty repair you MUST get Prior Authorization:
2
3-7
8
9
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70138 RV D_101310