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OTHER INDUSTRY RESOURCES
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, as well as other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
For information about the iSCSI (internet small computer systems interface) standards, visit the
following Web site:
OPTIONAL BROCADE FEATURES
For a list of optional Brocade features and descriptions, see the Fabric OS Administrator's Guide.
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
2. Switch Serial Number
Access Gateway Administrator's Guide
53-1000633-01
http://www.t11.org
http://www.fibrechannel.org
http://www.ietf.org/rfc/rfc3720.txt
-
Technical Support contract number, if applicable
-
Switch model
-
Switch operating system version
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Error numbers and messages received
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supportSave command output
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Detailed description of the problem and specific questions
-
Description of any troubleshooting steps already performed and results
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Serial console and telnet session logs
-
syslog message logs
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below.
:
*FT00X0054E9*
FT00X0054E9
The serial number label is located as follows:
-
Brocade 3014—On the top of the chassis, under the insertion arm
-
Brocade 3016 and 4012—On the bottom of the switch module
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