How To Get Assistance - Everex EV-159 Owner's Manual And Reference Manual

6.2 How To Get Assistance
If
Section
6.1:
Common Questions And Answers
does not assist
you in solving the problem that occurred when using the
RAM 3000 Deluxe, we suggest using the following steps:
1.
Repeat the procedure that produced the problem, and
see if it happens again. If this is a software procedure
(e.g. using the EV159.EXE program to configure and test
the RAM 3000 Deluxe), press the [Fl] key to see the
help screen for suggestions.
2. In most cases, this manual is the quickest and least ex-
pensive source of help. Make sure you read the manual
carefully,
and only seek further avenues of help when the
manual can no longer assist you.
3. If you cannot resolve the problem yourself, contact the
dealer where you purchased the RAM 3000 Deluxe
board.
4. In the event the dealer cannot satisfactorily solve the
problem, you can call us directly. Our Technical Sup-
port hours are 8 a.m. to 5 p.m. (Pacific Time), Monday
through Friday.
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