Solving Problems; Copier Problem Solution Chart - Samsung SCX-5312F User Manual

Display
TONER EMPTY
TONER LOW

Solving Problems

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until
the problem is corrected. If the problem persists, please call for
service.

Copier Problem Solution Chart

Condition
The LCD does not turn on.
The product beeps an error
sound and does not make a
copy.
Copies are too light or too
dark.
Smears, lines, marks, or
spots on copies.
Meaning
The toner cartridge has
run out. The product
stops.
The toner is almost
empty.
Check that the product is plugged into an electrical
receptacle.
Ensure that there is power to the receptacle and that
the product power switch is in the ON position.
Make sure that the product is in the Copy mode. If
not, chagne the mode into the Copy mode by
pressing Mode/Enter.
If the original is light, use the Contrast button to
darken the background of the copies.
If the original is dark, use the Contrast button to
lighten the background of the copies.
If detects are on the original, press the Contrast
button to lighten the background of your copies.
If no defects are on the original, clean the document
glass and underside of the document cover.
Solution
Replace with a new toner
cartridge. See page 7.3.
Take out the toner cartridge and
gently shake it. By doing this, you
can temporarily re-establish
printing operations.
Suggested solutions
T
ROUBLESHOOTING
8
8.13