Warranty Service Information - Telex ENG-1 Operating Instructions Manual

WARRANTY SERVICE INFORMATION

If your receiver or transmitter should need servicing under the warranty, please
contact:
Warranty Service Department
TELEX COMMUNICATIONS, INC.
8601 East Cornhusker Highway,
P.O. Box 5579,
Lincoln, Nebraska 68505-5579 U.S.A.
Phone: (402) 467-5321 or 465-7021
All claims of defect or shortage should be sent to the above address.
When returning items for service, you must provide date and proof of
purchase, such as a copy of the sales receipt, to establish warranty. A
letter should be included outlining all symptoms and claimed defects.
Informat
ion on how the equipment was installed and used is very helpful. Please
include your phone number and return address in case our service technicians
need to contact you.
Units that have been modified cannot be accepted for repair.
Include all information requested by the Service Center. Then pack the unit as
follows:
Check the unit to see that all parts and screws are in place. Then wrap it in heavy
paper or put it in a plastic bag. If the original carton is not available, place the
unit in a strong carton that is at least six inches bigger in all three dimensions
than the unit. Fill the carton equally around the unit with resilient packing
material (shredded paper, excelsior, etc.). Seal it with gummed paper tape, tie
it with a strong cord, and ship it by prepaid express, United Parcel Service or
insured parcel post to the Hy-Gain Service Center.
It is very important that the shipment be well-packed and fully insured. Damage
claims must be settled between you and the carrier and this can delay repair and
return of the unit to you.
Telex reserves the right to make changes in design and improvement on its
product without assuming any obligation to install the same on any of its
products previously manufactured. Further Telex reserves the right to ship new
and/or improved products which are similar to the form, fit and function of
products originally ordered.
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