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Dante DLW5400 Installation And Operation Manual

Digital video recorder 4/8/16 channels
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DLW5400-DLW5500
Digital Video Recorder
4/8/16 Channels
Installation and Operations Manual
Model Number: DLW5400-DLW5500
Description: Digital Video Recorder
4, 8, 16 Channels CIF recording

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Summary of Contents for Dante DLW5400

  • Page 1 DLW5400-DLW5500 Digital Video Recorder 4/8/16 Channels Installation and Operations Manual Model Number: DLW5400-DLW5500 Description: Digital Video Recorder 4, 8, 16 Channels CIF recording...

  • Page 2: User Manual

    Digital Video Surveillance System User Manual The picture might differ according to the specification and model. Contents of this user manual are protected under copyrights and computer program laws. H.264 DVR Edition : 1 Mar 2010 Edition : 1 May 2011 Thank You ! Before operating the system, please read this User Manual and retain it for future reference.
  • Page 4 WARNING TO REDUCE FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. The installation should be made by a qualified service person and conformed to all local codes.
  • Page 5 Cautions Read Before System Operation Follow these details to prevent material damage or personal injury. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if not used or installed properly. Caution: This sign indicates that the user could be wounded or could expect property damage if not used or installed properly.
  • Page 6 Caution 1. Use the power cord, which is supplied or recommended by the supplier. The internal fan rotates at high speed and may cause an accident. 2. Do not drop, give strong vibration, or shock to the product. It may cause malfunction. 3.

  • Page 7: Table Of Contents

    1 1 1 1 Contents GETTING STARTED ................................2 ..............................2 HECKING UPPLIED TEMS ..................................3 YSTEM TARTUP ................................4 YSTEM HUTDOWN OPERATION ..................................... 5 ................................... 5 ................................6 ISPLAY PTZ O ..................................9 PERATION ..................................12 REEZE ................................... 12 OOKMARK .............................

  • Page 8: Getting Started

    2 2 2 2 Getting Started Checking Supplied Items Make sure that you have following items supplied with your DVR. If any of these items is missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterwards.

  • Page 9: System Startup

    3 3 3 3 System Startup After connecting all peripheral devices, connect power cord to the DVR for system startup. Input USER and PASSWORD for login after turning on the system. The factory default of user and password are “ADMIN” and “1234” respectively. Admin user is to fully control the entire DVR system.

  • Page 10: System Shutdown

    4 4 4 4 System Shutdown To turn off the power, Click “MENU” button and then click “SHUTDOWN” in the GUI software as below. Do not pull off the power by pulling the power plug. The factory default password is 4 digits of “1234” as below picture. Note User can input password by virtual keyboard, or front numeric buttons (if available).

  • Page 11: Operation

    5 5 5 5 Operation User Log-in Check the power connection. Input USER and PASSWORD for login after turning on the system. The factory default of user and password are “ADMIN” and “1234” respectively. Admin user is to fully control the entire DVR system.

  • Page 12: Live Display Mode

    6 6 6 6 Live Display Mode 2.2.1. Channel Selection Real-time live image can be seen by easy button operation after power-on. The images can be seen on real-time by 1, 4, 9, 16 and PIP screen. Whenever the up/down arrow button on the front panel or IR remote controller is pressed, the screen will be sequentially changed.
  • Page 13 7 7 7 7 2.2.2. Icons In real time live mode, icons or messages will be indicated on the screen to notify the system mode or status. Below are the icon categories, which are indicated on the monitor. Icon to be shown Icon to be shown at right-upper corner on each channel at right-bottom corner on full screen.
  • Page 14 8 8 8 8 Cross icon button means “instant (emergency) recording”, which is useful to urgently start recording. In emergency recording, the system maximizes the full recording frames to allocate it to all the channels available equally at 1CIF resolution. Joystick icon button means “PTZ”...

  • Page 15: Ptz Operation

    9 9 9 9 When “SEQUENCE” is selected, icon is shown on the right-bottom corner of the screen and display screen will be sequentially changed. When “ZOOM” is selected on full screen mode, digital zoom function is activated and icon is shown on the right-bottom corner of the screen. In zoom pop-up menu, user can select ZOOM-IN or ZOOM-OUT and exit to normal live display mode by selecting ZOOM EXIT.
  • Page 16 In PTZ mode, user can control PTZ operation with USB mouse. While pressing the left button of mouse, user can drag the mouse pointer to up/down or left/rightward to move pan/tilt position of the camera. If user moves the mouse pointer long away from the center position of the main screen, the PTZ camera moves at faster speed.
  • Page 17 Note User will see numeric pad to select “Preset” number, once after user set a PTZ protocol in setting menu. Maximum Preset number is 255 but it can be restricted by the number that PTZ camera supports. User can automatically switch PTZ camera position according to the sequence of preset setting by using GUARD TOUR function, though the connected PTZ camera does not support it.

  • Page 18: Freeze Mode

    Freeze Mode Click the right button on the mouse and select the FREEZE mode on pop-up menu while viewing live image, then live image pauses, but system clock (date/ time information) continues running. Open pop-up menu by right-click on the mouse and select the FREEZE mode again to resume the live view.

  • Page 19: Quick Backup During Playback

    (archive), go to calendar search mode, change channel, and change screen modes. User can make a click of the left mouse button in colored-time bar to move white-vertical line that represents playback time. Quick Backup during Playback User can easily archive video while he/she watches video playback. In playback mode, user can press “ENTER”...

  • Page 20: Search Recorded Image

    Note “HELP” button can help you understand how to setup several important settings. For example, if you need help about how to set Backup, click “HELP” button at the right bottom of the menu. Search Recorded Image 2.8.1. Calendar Search The user can select date and time to search for a certain file within the recorded image.
  • Page 21 2.8.2. Search Date/Time Enter the desired date and time for the user to playback the recorded image. Use the arrow button to move to each day/month/year and time category for selecting second/minute/hour/month/year. 2.8.3. Event Log The Event log search is used to find particular event, quickly and easily. User can copy this event list to USB memory device in text file format.
  • Page 22 To see particular event of activated time, move the arrow button of the Front Panel or Remote Controller to the desired time range. Following is the category indicated on the Event Viewer. 1. Alarm by Sensor 2. Alarm by Motion 3.
  • Page 23 Following is the category indicated on the system log viewer. 1. Log by system 2. Log by setup 3. Log by network Note 20 numbers of log record will be shown on one page of the [System Log] and [Event Log] window.
  • Page 24 2.8.7. First Data Go to the first screen of the recorded image. This is the oldest image recorded. 2.8.8. Last Data Go to the last screen of the recorded image. This is the latest image recorded. Note User can press “SEARCH” button in the front panel to get the SEARCH pop-up menu as below.

  • Page 25: Dst Setting And Image Playback

    DST Setting and Image Playback During DST (Daylight Saving Time) period, DVR time clock has to be adjusted according to regional time zone. That is, DVR time clock will be shifted by one hour after DST setting while DVR will restore the time clock to normal after DST finishes. To make DST setting on the DVR, go to the menu of SYSTEM >...
  • Page 26 Click OK to play DST image. Click CANCEL to play Non-DST image. [“DST” image is displayed on screen] [“Non-DST” image is displayed on screen]...

  • Page 27: Setting

    Setting General setting structure consists of “System”, “Device”, “Record”, “Network”, “Backup” and ‘Quick Setup” as below. Main Classification Sub Classification SYSTEM INFO USER SYSTEM EXPORT/IMPORT FACTORY DEFAULT CAMERA AUDIO SENSOR DEVICE MOTION ALARM EXTRA ALARM CAMERA RECORD SCHEDULE NETWORK DDNS NETWORK NOTIFICATION BACKUP...
  • Page 28 SITE NAME User can designate the site name by using virtual keyboard as below. SITE ID User must setup SITE ID to match with the ID setting of keyboard controller, if user wants to use it to control DVR. User also needs to select the correct model of keyboard controller and BUAD RATE setting. DATE/TIME User can make various settings such as time zone selection, DST (Daylight Saving Time) and time sync mode.
  • Page 29 TIME SYNC MODE There are three types of time sync mode. Server Mode The operating DVR is set as a Time Sync Server, which can synchronize the time clock of another DVR(s) connected over same network environment. Client Mode The operating DVR is set as one of the client DVR(s). Input the IP No of designated DVR or RemoteManger P/C (RMS) or Central Management P/C (CMS) as a Time Sync Server in “SYNC SERVER”, then DVR time clock is synchronized with Time Sync Server by interval time set in “TIME SYNC CYCLE”.
  • Page 30 Caution Do not click CANCEL button during firmware upgrade. It may cause serious damage on the system !!! The setting value might be changed to that of factory default in case that there are a lot of changes between new firmware and existing firmware in functions, etc. Therefore, it is recommended to check the setting value and operating condition of the DVR after firmware upgrade.
  • Page 31 VIDEO SIGNAL Select the right video signal (NTSC or PAL) according to the country. This setting should be matched with the [NTSC/PAL Selection Switch] located on the rear panel. Video images might be heavily shaking and blinking in probably black & white if NTSC/PAL is not properly set. MAC ADDRESS is the unique identity number for each system.
  • Page 32 VGA RESOLUTION The system supports three kinds of video resolutions : 800x600, 1024x768 (default) and 1280x1024. User needs to set the proper resolution in accordance with the monitor resolution. Fit-in VGA is to get the proper edge alignment of display image depending on the monitor to be used.
  • Page 33 Note Users can select WAITING TIME from NONE, 1,2,3,4,5,6,7,8,9,10,20,30,40,50, up to 60 MIN. SCREEN SAVER may not work during firmware upgrade, HDD format and data backup process. DVR continues to record while SCREEN SAVER is activated. Regarding “AUTO LOGOFF”, refer to the USER setting. 3.1.2.
  • Page 34 AUTO LOGON and AUTO LOGOFF If user selects “On Boot”, DVR does not request to input ID and Password during system rebooting. On the contrary, if user selects” Auto Logoff” and sets the time, DVR will go to live display mode just after the setting time. User has to login again by input of ID and Password to control the DVR.
  • Page 35 Setting Authorized Level at RemoteManager S/W (RMS) Level of authority for the user is linked up between DVR and RemoteManager. If a user has been restricted for certain permissions in DVR operation such as “Live and Playback of each channel, Search, PTZ Control and Backup”, then those restrictions will also be applied for same user when operating RemoteManager.
  • Page 36 3.1.4. HDD (SATA HDD) User can select “Overwrite” or “Stop recording” when HDD becomes full and also can easily format new HDD or existing HDD by ticking in the check box. HDD CHECK Click CHECK button of each HDD to open the window of DVR HEALTH CHECK. User can see full information of each HDD such as model name, serial no, capacity, bad sector ratio, life time (used time) and temperature.
  • Page 37 HDD FORMAT If system resources are occupied such as network connection or image playback during format process, format may be failed. In this case, it is recommended to reboot the system to release system resources and then try to format again. Note 1) It may take around 3 minutes to format HDD.
  • Page 38 3.1.5. Factory Default With authorized password, user can get the system back to factory default configuration. Upon clicking “OK” button, you need to input password of admin, then all the configuration values made by user will be deleted. The system setting will be originated by factory defaults. However, video data recorded are protected.

  • Page 39: Device

    Device 3.2.1. Camera User can easily move to “Device” menu by selecting the icon in right-up side of the menu screen. “Covert” is to hide camera display and playback as if there is no camera recording, so called “hidden camera” feature. Default motion area setup is to select entire camera area. 3.2.2.
  • Page 40 3.2.3. Sensor User can install multiple sensors on the system to get the pre & post alarm recording and intensive recording function as well. ON/OFF Turn on or turn off the sensor Select the associated camera Select the associated alarm output Caution Relay contact can stand up to 24V/1A.
  • Page 41 PRE-ALARM Set recording period in seconds just before perceiving sensor input up to 3 seconds of time length. The system records in certain seconds of time prior to the time that alarm is activated, so that user can search video even before alarm is triggered. The pre-alarm recording mode is always “continuous”...
  • Page 42 3.2.5. Extra Alarm There are several alarm functions available on the system such as SMART, VIDEO LOSS, RECORDING FAILURE and HDD FULL. S.M.A.R.T. alarm is to trigger alarm signal when HDD might be about to be out of operation. Refer to the “Section 3.1.4 HDD > HDD CHECK” to check the HDD status. 3.2.6.
  • Page 43 M (Depending on the model of PTZ camera) If selected, the OSD menu of PTZ camera is imported and shown on the DVR monitor and hence user can make full PTZ setting. PROTOCOL Select the proper protocol of the connected PTZ camera. ADDRESS Set the P/T/Z driver address of the connected camera.

  • Page 44: Record

    Record 3.3.1. Camera ON/OFF It is to switch “recording” on and off in each channel. If recording is not required on the selected channels, even when the camera signal is inputted, set the recording of the corresponding channel as [OFF]. Then, recording of the channel stops without pulling camera BNC cable off. [ON] or [OFF] can be selected.
  • Page 45 DUAL STREAM DVR can simultaneously generate two independent video streams (one for local recording and the other for network transmission) for user to effectively manage recording image quality and network traffic. The frame rate and resolution for each stream can be independently set, for example, user can make recording setup as “30fps at D1 resolution”...
  • Page 46 3.3.2. Schedule Set recording schedule for each camera. First, select the camera to set schedule, or “All”. Recording can be set by each hour from 00 through 23 a day. NO COLOR (Off) “Off” means no recording. Even though user set recording frames and on in “CAMERA”, the system will not record anything if user sets “OFF”...
  • Page 47 Note In case the recording schedule is set by “CONT + MOT” or “MOT + SENS”, then the system records by continuous or motion detection mode in normal operation. However, when motion is occurred in motion area or alarm is activated, then recording mode will be automatically switched to intensive recording as set by “MOTION”...

  • Page 48: Network

    Network DVR can be connected to network or internet through either fixed IP or dynamic IP by proper setting of DVR & router. 3.4.1. Network NETWORK TYPE Select either LAN for fixed (Static) IP or DHCP for dynamic IP. If DHCP is selected, click “IP DETECT” button to get the updated IP address information, then you can see the process on “Progress Bar”.
  • Page 49 Input necessary information based on your network environment, and then click [SAVE] button. NETWORK TYPE : Select STATIC IP (in case of fixed IP) IP ADDRESS : Assign a local IP # to DVR (ex, 192.168.0.164) SUBNET MASK : Input subnet mask of your LAN (ex, 255.255.255.0) GATEWAY : Input gateway of your LAN (ex, 192.168.0.111) DNS SERVER...
  • Page 50 DDNS SERVER The User has to tick on “Use DDNS” check box. The default is [CCTV-LINK.NET] and user can select [DYNDNS.COM] by using drop-down list. “cctv-link.net” is the fixed domain name of DDNS server operated by DVR maker while “dyndns.com” is one of public DDNS severs. Note “HELP”...
  • Page 51 In the menu of [File > Registration], click ADD button to go to “Site Property”. It is very important to put “Mac address + cctv-link.net” in IP Address (or URL) as below. User can find the right Mac Address of the system in the menu of [System > System Info] of the DVR.
  • Page 52 3) Do necessary Port Forwarding as below. (TCP Port & Mobile Port & Web Port) For TCP/IP Port of DVR If you use 9010 for TCP/IP Port (mentioned as above), then you have to forward Port # 9010 to DVR local LAN IP. Note : If you change DVR TCP/IP Port to 9020, then you have to open and do Port Forwarding for 9020.
  • Page 53 Note : If you change DVR Web Port to 8080, then you have to open and do Port forwarding for 8080. DVR needs several ports to be opened for remote image transmission, configuration, time synchronization and etc. Please refer to below port list to make sure that those ports are not blocked by firewall or other network setting.
  • Page 54 Note Configuration first priority is always on “SCHEDULE” of “RECORD”. Thus, the system will not notify alarm message upon motion alarm or sensor even though user ticks the check-box of above event selection, unless user sets the “SCHEDULE” of “RECORD” and “MOTION”/”SENSOR” of “DEVICE” accordingly. For example, If user sets just “Continuous”...
  • Page 55 Note “HELP” button will help you understand how to setup several important settings. For example, if you need help about how to set Notification, click “HELP” button at the right bottom of the menu. 3.4.5. POS Function POS equipment can be connected to DVR through RS-232 port. If a certain model of DVR is not equipped with RS-232 port, user can use USB port to connect POS equipment by using “USB-to-COM/Serial Converter”.
  • Page 56 END CHARACTER : Input the assigned character to terminate display and save. LINE BREAK : Set line-break character. It should be 16 digits HEX Value. > [CRLF] / [CR] / [LF] : The character that is generally used in ASCII-type POS Please contact POS manufacturer for details.

  • Page 57: Backup

    Note USB-COM If a certain model of DVR is not equipped with RS-232 port, user can use USB port to connect POS equipment by using “USB-to-COM/Serial Converter”. In this case, select this option. Backup 3.5.1. Manual Backup User can archive video clip recorded for certain period for a selected channel or channels as below picture.
  • Page 58 3.5.2. Backup Video Retrieve After archiving, there would be multiple files created as the picture below if “ADD VIEWER” was selected. User can double click “MultiBackupPlayer.exe” file and open the video data file (SSF format) in the folder of date. The folder is named by the date recorded. User can drag and drop a SSF file (Video data file) to the empty screen of MultiBackup Player to begin video play.
  • Page 59 Use Deinterlace Users can check or uncheck “De-interlace” function. De-interlacing feature is widely required for smooth playback of video that is recorded by 720x480/576 (D1) resolution. The picture comparison below is how they are different between “Interlace” video and “De-interlace” video clip. [De-Interlace Image] [Interlace Image] Show Image Info on Snapshot...

  • Page 60: Quick Setup

    When playback AVI video clip in BackupPlayer, user can verify whether the AVI file has been altered or not by pressing “Watermark” button No alteration was found AVI video clip has on original AVI video clip. been altered. Note MultiBackup player supports two modes. ( 1) Single-Channel Mode >...
  • Page 61 USE QUICK SETUP If user ticks in the check-box of USE QUICK SETUP and designate the “Desired Recording Period”, then the setting value for recording resolution, fps and quality will be optimally adjusted to get the similar recording period set in the box of INPUT DESIRED DAYS. Furthermore, user can adjust the setting value at CUSTOMER SETTINGS by manual input finally to get the “Recordable Period”...

  • Page 62: Web Surveillance Through M/S Ie

    Web Surveillance through M/S IE The system has built-in web server by itself. Thus, user can be connected to the system by ordinary web-browser via network for live monitoring, playback or remote configuration without installing RemoteManager software. Web Login User is required to put the right IP address in the web browser after getting the web port available by router.
  • Page 63 After log in with the right ID and password, user can make various configuration in Web Configuration window as below. This Web Configuration is only available to “admin” account. [System] [Device] [Record] [Network] [Quick Setup] Note This DVR system has its own built-in web server. Therefore, this web CGI screen is directly supported from the built-in web server of DVR regardless of Internet connection.

  • Page 64: Web Monitoring

    Note System Reboot enables user to reboot the system without any change of the setup. User can use this function when the network is disconnected due to abnormal operation of the system and try to reconnect. However, IP number assigned to the system may be changed in case of DHCP mode.
  • Page 65 User can monitor live video in 1, 4, 9 or 16 screen mode. If user wants to see single channel in full screen, then user can make double-clicks of the left mouse button positioned on the live video screen. The image resolution in “Live monitoring” in this web browser is directly transferred from DVR. Therefore, user will see original resolution size set in DVR in single channel mode.

  • Page 66: Web Playback

    Web Playback User can remotely playback the DVR images by clicking “PLAYBACK” button in the right-top corner of the window. In order to connect to DVR, user has to select the number of channel or select “ALL CHANNEL ” and then click “CONNECT” button. PLAYBACK TIME Select the date and time and click “GO”...

  • Page 67: Wap Connection

    WAP Connection WAP (Wireless Application Protocol) is a system which allows devices such as mobile phones to connect to the Internet. If user wants to connect to the DVR especially under narrow-bandwidth network situation by sing 3G cellular phone, it is recommended to use WAP connection. It is the most simple and convenient way for mobile viewing because there is no need to install any client software in the phone.

  • Page 68: How To Setup At Windows Mobile O/S Phone

    How to Setup at Windows Mobile O/S Phone 1) In Windows Mobile menu screen, execute Internet Explorer. 2) Input IP address with following format. http://DVR IP/wap/index.html (ex, http://123.123.123.123/wap/index.html)
  • Page 69 3) If connection is successfully made, [Mobile Viewer Login] window will show up, then input User ID and Password (same one in the DVR menu) 4) Click Camera # to get the video image JPEG image is shown and refreshed by about 5 seconds interval depending on the network situation.

  • Page 70: Q & A

    Q & A 1. DVR doesn’t record images in sensor mode and/or motion mode. 1) It records images only when there is an event for the corresponding mode. 2) Please check if the setting is correctly done at the menu of [Device > Sensor] and [Device >...
  • Page 71 10. Backup or firmware upgrade through USB memory stick cannot be made though it is detected by the DVR. 1) USB memory stick should be formatted by FAT or FAT 32. 2) It is not allowed to use the partitioned and/or password-encoded USB memory 11.

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