Acer TravelMate 4740 Service Manual
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Acer TravelMate 4740 Service Manual

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TravelMate 4740/4740G/4740Z/4740ZG Series
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  • Page 1 TravelMate 4740/4740G/4740Z/4740ZG Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Downloaded from www.Manualslib.com manuals search engine...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 4740/4740G/4740Z/4740ZG Series service guide. Date Chapter Updates Downloaded from www.Manualslib.com manuals search engine...
  • Page 3 Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 6 Downloaded from www.Manualslib.com manuals search engine...

  • Page 7: Table Of Contents

    Your Acer Notebook Tour ........
  • Page 8 TravelMate 4740 ........
  • Page 9 Table of Contents Appendix B Test Compatible Components Hardware Device Tests ..........148 Appendix C Online Support Information Index Downloaded from...
  • Page 10 Table of Contents Downloaded from www.Manualslib.com manuals search engine...

  • Page 11: Chapter 1 System Introduction

    Chapter 1 System Introduction Features Below is a brief summary of the TravelMate 4740/4740G/4740Z/4740ZG Series computer’s many features. TravelMate 4740/4740Z Operating System Travelmate 4740 Travelmate 4740Z • Genuine Windows® 7 Professional 32-bit • Genuine Windows® 7 Home Premium 64-bit •...

  • Page 12: Storage Subsystem

    Graphics Travelmate 4740 Travelmate 4740Z • Intel® HD Graphics with 128 MB of dedicated system • Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10 memory, supporting Microsoft® DirectX® 10 • Dual independent display support •...

  • Page 13: Privacy Control

    Travelmate 4740 Travelmate 4740Z • Acer Video Conference, featuring: • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 • Acer Crystal Eye webcam with 1280 x 1024 resolution resolution • Acer Video Conference Manager software, •...
  • Page 14 Microsoft® Silverlight™ • Skype™ • Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker, Writer) • Acer Accessory Store1 (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) • Acer Assist • Acer Identity Card •...

  • Page 15: Optional Items

    20091 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) • Netflix shortcut1 (US only) Optional Items Travelmate 4740 Travelmate 4740Z • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 1 GB / 2 GB / 4 GB DDR3 1066 MHz soDIMM module •...

  • Page 16: Operating System

    TravelMate 4740G/4740ZG Operating System Travelmate 4740G Travelmate 4740ZG • Genuine Windows® 7 Professional 32-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Premium 64-bit • Genuine Windows® 7 Home Basic 64-bit • Genuine Windows® 7 Home Basic 64-bit Platform Travelmate 4740G Travelmate 4740ZG...
  • Page 17 • Dual independent display support • Dual independent display support • 16.7 million colors • 16.7 million colors • External resolution / refresh rates: • External resolution / refresh rates: • VGA port up to 2048 x 1536: 85 Hz •...
  • Page 18 Travelmate 4740G Travelmate 4740ZG • Acer Video Conference, featuring: • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 • Acer Crystal Eye webcam with 1280 x 1024 resolution resolution • Acer Video Conference Manager software, •...
  • Page 19 Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker, Writer) Gallery, Live™ Messenger, Movie Maker, Writer) • Acer Accessory Store1 (Belgium, France, Germany, • Acer Accessory Store1 (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Italy, Netherlands, Spain, Sweden, UK only) •...
  • Page 20 • Acer Registration • Acer Registration • Acer Updater • Acer Updater • eBay® shortcut 2009 (Canada, France, Germany, Italy, • eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Mexico, Spain, UK, US only) • Netflix shortcut1 (US only) •...

  • Page 21: Your Acer Notebook Tour

    Your Acer Notebook Tour NOTES: Case color may vary from that shown in the pictures. Top View Icon Item Description Acer Crystal Eye webcam Web camera for video communication. (only for certain models) Microphone Internal microphone for recording sound. Display screen Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model).

  • Page 22: Hotkeys

    Icon Item Description Communication indicator Indicates the computer's communication status. (Function may vary by configuration.) HDD indicator Indicates when the hard disk drive is active. Power button Turns the computer on and off. Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.

  • Page 23: Closed Front View

    Closed Front View Icon Item Description Multi-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. Left View Icon Item...

  • Page 24: Base View

    Icon Item Description Emergency eject hole Ejects the optical drive tray when the computer is turned off. Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. Kensington lock slot Connects to a Kensington-compatible computer security lock.

  • Page 25: Hardware Specifications And Configurations

    North bridge • TravelMate 4740G/4740ZG: NVIDIA N11M-GE1-B-A3 with DDR3-800 512 MB VRAM NVIDIA N11P-GE1-A3 with DDR3-800 1GB VRAM • TravelMate 4740/4740Z: Integrated in the Mobile Intel HM55 Express Chipset South bridge Mobile Intel HM55 Express Chipset System Controllers Item Controller...
  • Page 26 • TravelMate 4740G/4740ZG: NVIDIA N11M-GE1-B-A3 with DDR3-800 512 MB VRAM NVIDIA N11P-GE1-A3 with DDR3-800 1GB VRAM • TravelMate 4740/4740Z: Integrated in the Mobile Intel HM55 Express Chipset Memory size • TravelMate 4740G/4740ZG model: DDR3-800 512 MB or 1GB VRAM Ethernet...
  • Page 27 Bluetooth Item Specification Chipset • Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.33) f/w:861 • Foxconn Bluetooth ATH AR3011 • Foxconn Bluetooth BRM 2070 (T77H114.01) • Foxconn Bluetooth BRM 2046 BT3.0 (T60H928.33) f/w:861 • Foxconn Bluetooth ATH AR3011 (BT3.0) • Foxconn Bluetooth BRM 2070 (T77H114.01) BT 3.0 Data throughput Up to 24 Mbps Protocol...
  • Page 28 Memory Combinations Slot 1 Slot 2 Total Memory 0 GB 1 GB 1 GB 0 GB 2 GB 2 GB 0 gb 4 GB 4 GB 1 GB 0 GB 1 GB 1 GB 1 GB 2 GB 1 GB 2 GB 3 GB 1 GB...
  • Page 29 Hard Disk Drive Item Specification DC Power Requirements Voltage 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5% 5V (DC) +/- 5% tolerance LCD Panel Item Specification Vendor & model name • 14" WXGA None Glare B140XW01 V9 0A LF 200nit 8ms 400:1 •...
  • Page 30 AC Adapter Item Specification Vendor Delta • 65 W ADP-65JH DB • 90 W ADP-90CD DB Liteon • 65 W PA-1650-22AC • 90 W PA-1900-34AR Hipro • 65 W HP-A0652R3B • 90 W HP-A0904A3 B1LF Input 90 - 264 Vac Output 19 V / 3.42 - 4.74 A Battery Pack...
  • Page 31 Chapter 1 Downloaded from www.Manualslib.com manuals search engine...
  • Page 32 Chapter 1 Downloaded from www.Manualslib.com manuals search engine...

  • Page 33: Chapter 2 System Utilities

    Chapter 2 System Utilities Phoenix SecureCore Setup Utility Phoenix SecureCore Setup Utility is a hardware configuration program built into your system's Basic Input/ Output System (BIOS). Since most systems are already properly configured and optimized, there is normally no need to run this utility. You will need to run this utility under the following conditions: •...

  • Page 34: Accessing The Setup Utility

    Accessing the Setup Utility Turn on the system. If the system is already turned on, save your data and close all open applications, then restart the computer. During POST, press <F2>. If you fail to press <F2> before POST is completed, you will need to restart the computer. Use the left and right arrow keys to move between selections on the menu bar P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n...

  • Page 35: Navigating Through The Setup Utility

    Navigating through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens of the Setup Utility. The table below lists these legend keys and their respective functions.

  • Page 36: Information

    Information The Information menu displays a summary of your system hardware information. These information are necessary for troubleshooting and may be required when asking for technical support. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 37: Main

    Main Use the Main menu to set the system time and date, and other basic options. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 38: Security

    Security Use the Security menu option to set system passwords to protect your system from unauthorized use. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 39: Setting A Password

    Setting a Password Follow these steps as you set the user, the supervisor, or the HDD password: Use the up/down keys to select a password parameter (Set Supervisor Password, Set User Password, or Set HDD Password), then press Enter. A Password box will appear. Type a password then press Enter.
  • Page 40 Resetting a Password If you have forgotten the user password, the system will continue to function normally but you will have limited access to the Setup Utility. If you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the system.

  • Page 41: Boot

    Boot Use the Boot menu to set the preferred drive sequence in which the Setup Utility attempts to boot the operating system. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 42: Exit

    Exit The Exit menu lists options for quitting from the BIOS Setup Utility. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y I n f o r m a t i o n M a i n S e c u r i t y...

  • Page 43: Updating The Bios

    Updating the BIOS The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. NOTE: Observe the following when using the Flash utility to update the system BIOS flash ROM. - If you do not have a Crisis Recovery disk at hand, then you should create a Crisis Recovery Disk (See “Creating the BIOS Crisis Recovery Disk in Windows”...
  • Page 44 Chapter 2 Downloaded from www.Manualslib.com manuals search engine...

  • Page 45: Chapter 3 Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the notebook computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 46: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface. Remove the battery pack.

  • Page 47: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 48: Removing The Battery Pack

    Removing the Battery Pack Turn base unit over. Slide the battery lock to the unlock position. Slide and hold the battery release latch to the release position. Remove the battery pack out of the unit. IMPORTANT: The battery is highlighted with a yellow oval in the above image. Follow local regulations for battery disposal.

  • Page 49: Removing The Back Cover

    Removing the Back Cover See “Removing the Battery Pack” on page 38. Loosen the four captive screws (A) securing the back cover. These screws cannot be removed. Type Quantity Color Torque Part No. M2 x L5 Black 1.6 kgf-cm 86.00M90.525 Insert a plastic scribe on the cover’s notch to release the cover, then remove the cover.
  • Page 50 Remove the screw (B) securing the hard disk drive module. Type Quantity Color Torque Part Number M2 x L3 Black 1.6 kgf-cm 86.00F80.723 Grasp the black mylar tab and use it to disengage the hard drive from its connector, then remove the drive from its compartment.

  • Page 51: Removing The Dimm Modules

    Detach the bracket from the hard disk. Removing the DIMM Modules See “Removing the Battery Pack” on page 38. See “Removing the Back Cover” on page 39. Push out the latches on both sides of the DIMM socket to release the DIMM and remove the DIMM modules.
  • Page 52 Disconnect the black antenna from the main connector and the white antenna from the auxiliary connector on the WLAN module. Move the antenna cables away from the WLAN module. Remove the screw (B) securing the WLAN module. Type Quantity Color Torque Part Number M2 x L3...

  • Page 53: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Code Part Number Type Color 86.00F80.723 M2 x L3 Black 86.00E33.736 M2.5 x L6 Black 86.00E09.622 M2 x L2 Black Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 54: Removing The Optical Drive

    Removing the Optical Drive See “Removing the Battery Pack” on page 38. Remove the screw (D) securing the optical drive. Type Quantity Color Torque Part Number M2.5 x L6 Black 3.0 kgf-cm 86.00E33.736 Slide the optical drive out of the drive bay. Remove the screw (B) that secures the optical drive bracket, then detach the bracket from the drive.

  • Page 55: Removing The Keyboard

    Removing the Keyboard See “Removing the Battery Pack” on page 38. Use a plastic flat-blade screwdriver to push the latches on the top side of the keyboard. Raise the top of the keyboard slightly, then carefully slide it toward LCD panel to release the keyboard retaining tabs from the upper case.
  • Page 56 Disconnect the following system cables from their mainboard connectors. • Speaker cable • Power board cable • Touchpad board cable Chapter 3 Downloaded from www.Manualslib.com manuals search engine...
  • Page 57 Remove the two screws (D) from the upper case. Type Quantity Color Torque Part Number M2.5 x L6 Black 3.0 kgf-cm 86.00E33.736 10. Turn the unit over to the base side. 11. Remove the five screws (B) securing the upper case to the lower case. Type Quantity Color...
  • Page 58 12. Remove the three screws (E) securing the upper case to the lower case. Type Quantity Color Torque Part Number M2 x L2 Black 1.6 kgf-cm 86.00E09.622 13. Remove the eleven screws (D) securing the upper case to the lower case. Type Quantity Color...

  • Page 59: Removing The Power Button Board

    Removing the Power Button Board Perform the “Removing the Upper Case” procedure on page 45. Disconnect the power board cable from the power board. Remove the screw (B) securing the power board, then remove the power board.. Type Quantity Color Torque Part Number M2 x L3...

  • Page 60: Removing The Speakers

    Removing the Speakers Perform the “Removing the Upper Case” procedure on page 45. Detach the mylar tape securing the speaker cables. Release the cables from the upper case latches. Remove the four screws (B) securing the left and right speakers. Type Quantity Color...

  • Page 61: Removing The Touchpad Board

    Removing the Touchpad Board Perform the “Removing the Upper Case” procedure on page 45. Release the latch and disconnect the cable from the touchpad board. Carefully pry loose the touchpad board from the upper case to detach it. CAUTION: The touchpad board is glued to the upper case. Remove the touchpad board only if it is defective. IMPORTANT: A circuit board that is >10 cm²...
  • Page 62 Disconnect the LCD cable from its mainboard connector. Disconnect the microphone cable from its mainboard connector. Release the microphone and antenna cables from the adhesive tabs securing them, then pull them out from underneath the system. Move the LCD, microphone, antenna cables away from the LCD hinge screws. Chapter 3 Downloaded from www.Manualslib.com...

  • Page 63: Removing The Usb Board

    Remove the four screws (D) securing the LCD module. Type Quantity Color Torque Part Number M2.5 x L6 Black 3.0 kgf-cm 86.00E33.736 Lift the LCD module up and away from the base unit. Proceed to page 60 for instructions on how to disassemble the LCD module. Removing the USB Board Perform the “Removing the Upper Case”...

  • Page 64: Removing The Bluetooth Module

    Removing the Bluetooth Module Perform the “Removing the USB Board” procedure on page 53. Disconnect the Bluetooth cable from its mainboard connector. TravelMate 4740/4740Z Detach the cable from the base enclosure, then remove the Bluetooth module. TravelMate 4740/4740Z Chapter 3 Downloaded from www.Manualslib.com...

  • Page 65: Removing The Mainboard

    Removing the Mainboard Perform the “Removing the Bluetooth Module” procedure on page 54. Disconnect the USB board cable from its mainboard connector. Remove the screw (D) securing the mainboard. Type Quantity Color Torque Part Number M2.5 x L6 Black 1.6 kgf-cm 86.00E33.736 IMPORTANT: A circuit board that is >10 cm²...

  • Page 66: Removing The Heatsink Fan Module

    Disconnect the DC-input cable from the mainboard, then remove the mainboard. TravelMate 4740G/4740ZG TravelMate 4740/4740Z Removing the Heatsink Fan Module Perform the “Removing the Mainboard” procedure on page 55. Turn the mainboard over to access the heatsink fan cable. Disconnect the heatsink fan cable from its mainboard connector.

  • Page 67: Removing The Processor

    Remove the heatsink fan module from the mainboard. TravelMate 4740G/4740ZG TravelMate 4740/4740Z Removing the Processor Perform the “Removing the Heatsink Fan Module” procedure on page 56. Detach the barcode sticker on top of the processor. Use a flat-blade screwdriver to turn the processor socket lock counter-clockwise to the unlock position, then hold the processor by its edges and carefully remove it from its socket.
  • Page 68 IMPORTANT:When installing a processor: • Note the golden arrow on the corner to make sure the processor is properly oriented over the socket. • Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue.

  • Page 69: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Code Part Number Type Color 86.00F80.723 M2 x L3 Black 86.00F87.735 M2.5 x L5 Black 86.00H36.534 M2.5 x L4 Black Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 70: Removing The Lcd Bezel

    Removing the LCD Bezel Perform the “Removing the LCD Module” procedure on page 51. Remove the two screw covers from the LCD bezel. Remove the two screws (F) securing the LCD bezel. . Type Quantity Color Torque Part Number M2.5 x L5 Black 3.0 kgf-cm 86.00F87.735...

  • Page 71: Removing The Lcd Panel

    Removing the LCD Panel Perform the “Removing the LCD Bezel” procedure on page 60. Remove the six screws (G) securing the LCD panel. TravelMate 4740G/4740ZG TravelMate 4740/4740Z Type Quantity Color Torque Part Number M2.5 x L4 Black 3.0 kgf-cm 86.00H36.534 Detach the LCD-webcam cable from the LCD’s underside.

  • Page 72: Removing The Lcd Hinges

    Disconnect the LCD-webcam cable from the LCD PCB. Removing the LCD Hinges Perform the “Removing the LCD Panel” procedure on page 61. Remove the four screws (B) securing the left and right LCD hinges, then remove the LCD hinges from the LCD case.

  • Page 73: Removing The Microphone

    Release the microphone cable from the adhesive tabs securing them, then remove the microphone from the LCD case. TravelMate 4740G/4740ZG TravelMate 4740/4740Z Removing the WLAN Antennas Perform the “Removing the LCD Hinges” procedure on page 62. Release the antenna cables from the retaining latches securing them, then carefully pry the cables loose from the LCD case to remove the antennas.
  • Page 74 Chapter 3 Downloaded from www.Manualslib.com manuals search engine...

  • Page 75: Chapter 4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for system problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 76: System Check Procedures

    System Check Procedures External Diskette Drive Check Use the following procedure to isolate a problem in diskette drive controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 77: Memory Check

    Memory Check Memory errors can stop your programs, show error messages on the screen, or hang the system. NOTE: Make sure that each memory card is properly installed into the connector. A loose connection can cause an error. Boot from the diagnostics diskette and start the diagnostic program. Run the Memory Test and see if the test completes successfully.

  • Page 78: Touchpad Check

    Check the Battery Pack To check the battery pack using software: Open Power Management in the Windows Control Panel. In Power Meter, make sure that the parameters shown for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2 for both battery and adapter. This helps you identify first the problem is on recharging or discharging.

  • Page 79: Index Of Error Messages

    Index of Error Messages Error Codes Error Codes Error Messages Equipment Configuration Error Causes: CPU BIOS Update Code Mismatch IDE Primary Channel Master Drive Error (The causes are shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System Disabled...
  • Page 80 Error Messages FRU/Action in Sequence System CMOS checksum bad - Default Test or replace the RTC battery, run the BIOS Setup Utility to configuration used reconfigure system time, then reboot the system. System timer error Test or replace the RTC battery, run the BIOS Setup ...

  • Page 81: No Beep Error Messages

    Error Messages FRU/Action in Sequence Invalid System Configuration Data Test or replace the BIOS ROM.  Test or replace the mainboard.  I/O device IRQ conflict Run “Load Setup Defaults” using the BIOS Setup Utility,  then reboot the system. Test or replace the RTC battery, run the BIOS Setup ...

  • Page 82: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 83 Code Beeps POST Routine Description 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 84 Code Beeps POST Routine Description Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 85 Code Beeps POST Routine Description Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM...

  • Page 86: Symptom-To-Fru Error Messages

    Symptom-to-FRU Error Messages LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Run “Load Setup Defaults” using the BIOS Setup Utility,   then reboot the system. LCD is too dark  Reconnect the LCD connector. LCD brightness cannot be adjusted ...
  • Page 87 Speaker-Related Symptoms Symptom / Error Action in Sequence No sound comes from the system when Reinstall the audio driver.  running Windows multimedia programs. Test or replace the speakers.  Test or replace the mainboard.  Internal speakers make noise or emit no Test or replace the speakers.
  • Page 88 Peripheral Devices-Related Symptoms Symptom / Error Action in Sequence Print problems. Run the printer self test.  Reinstall the printer driver.  Test or replace the printer cable.  Test or replace the printer.  Test or replace the mainboard. ...

  • Page 89: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the mainboard in loop mode at least 10 times.

  • Page 90: Undetermined Problems

    To isolate the failing FRU: Turn off the system. Visually check FRU parts for damage. If you identify any damage, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 91: Block Diagram

    Chapter 5 System Architecture Block Diagram Chapter 5 Downloaded from www.Manualslib.com manuals search engine...

  • Page 92: Mainboard Layout

    Mainboard Layout Top View Code Connector Code Connector LCD1 LCD cable connector Bluetooth module cable connector SPK1 Speaker cable connector USBCN1 USB board cable connector AMIC1 Microphone cable connector CARD1 Memory card reader Keyboard cable connector PWRCN1 Power cable connector TPCN1 Touchpad cable connector Chapter 5...
  • Page 93 Bottom View - TravelMate 4740G/4740ZG Code Connector Code Connector MINI1 WLAN module slot VGA1 ATI graphics controller USB3 USB port CPU1 Processor socket HDMI1 HDMI out port ODD1 SATA optical drive connector CRT1 Monitor port PCH1 Mobile Intel HM55 Express Chipset Cooling fan cable connector MINI2...
  • Page 94 Bottom View - TravelMate 4740/4740Z Code Connector Code Connector MINI1 WLAN module slot SIM1 SIM card slot USB3 USB port CPU1 Processor socket HDMI1 HDMI out port ODD1 SATA optical drive connector CRT1 Monitor port PCH1 Mobile Intel HM55 Express...

  • Page 95: Clearing A Bios Password

    Clearing a BIOS Password To clear a lost BIOS password (user or supervisor password) you need to short the G111 clear password hardware gap located below the keyboard. Default Setting Operation Description G111 Open (Normal) Short (Clear the BIOS user and supervisor passwords) To clear a BIOS password: Turn off the system and unplug all peripherals connected to it.

  • Page 96: Unlocking The Hdd

    Unlocking the HDD To regain access to your notebook computer if you lose the HDD password, you need to generate a master password and unlock your hard drive. Use the unlock6.exe utility to unlock the hard drive. Open the system in a DOS environment. Type the following command: A\>unlock6 XXXXX 00 where XXXXX is the HDD password error code...

  • Page 97: Bios Recovery

    BIOS Recovery An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS firmware, which will cause the system to become unbootable. You need to access and execute the boot block program to reboot the system and recover the regular BIOS firmware. Observe the following when performing a BIOS recovery: •...
  • Page 98 Chapter 5 Downloaded from www.Manualslib.com manuals search engine...

  • Page 99: Chapter 6 Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing of the Acer TravelMate 4740/4740G/4740Z/ 4740ZG computer global configurations. Refer to this list when ordering for repair parts or for RMA (Return Merchandise Authorization).

  • Page 100: Exploded Diagram

    Exploded Diagram Component Part No. LCD cover 60.TVQ01.004 LCD bezel 60.TVQ01.003 Upper case 60.TVQ01.002 Lower case 60.TVQ01.001 Optical drive bezel 42.TVQ01.003 Back cover 42.TVQ01.001 Left hinge bracket 33.TVQ01.002 Right hinge bracket 33.TVQ01.003 Webcam module 56.18007.471 LCD-webcam cable 50.4GW01.032 LCD panel 6M.TVQ01.003 Battery pack BT.00607.127...

  • Page 101: Fru List

    FRU List TravelMate 4740/4740Z Series FRU List System model: LX.TVQ02.001 TM4740-352G25MN EMEA W7HP64RCY1ES61 Category Part Name Description Acer Part No. ADAPTER ADAPTER 65W 19V 3PIN ADP 65W 19V 3P PA-1650-22AC LV AP.0650A.012 LITEON PA-1650-22AC LV5 LED LF YELLOW BATTERY BATTERY PACK LI+ BTY PACK LI+ LG 6C 2.2AH SMP...
  • Page 102 Category Part Name Description Acer Part No. CASE/COVER/BRACKET ASSEMBLY UNITLOAD COVER ASSY 60 BIG DOOR BA40 42.TVQ01.001 LOWER CASE W/USB ASSY 60 L-CASE BA40 60.TVQ01.001 BOARD CABLE CARDREADER DUMMY CARD READER DUMMY BA40 42.TVQ01.002 CARD UPPER CASE SILVER W/ BA40_U-CASE_60_ASM 60.TVQ01.002...
  • Page 103 Category Part Name Description Acer Part No. CPU INTEL CORE I3 IC CPU ARRANDALE I3-350M 2.26 KC.35001.DMP 350M PGA 2.26G 35W ARRANDALE TJ90 VT 3M DVD-RW DRIVE DVD-RW SUPER-MULTI ODD NSM8XS SUPER-MULTI DRIVE FOR 6M.TVQ01.001 MODULE 8X SATA BA40_CP WINDOWS7 ODD HLDS SUPER- ODD SM12.7 HF+W7 HLDS GT30N...
  • Page 104 Category Part Name Description Acer Part No. MAINBOARDS MAINBOARD JE40CP JE40-CP PD MB UMA NON3G 09920-2 D MB.TVQ01.001 UMA HM55 LF W/RTC BATTERY W/O CPU&MEMORY MEMORY SODIMM 2GB DDRIII SODIMM 2G EBJ21UE8BDS0-AE-F KN.2GB0B.012 1066MHZ ELPIDA EBJ21UE8BDS0-AE-F LF 128*8 0.065UM MISCELLANEOUS...
  • Page 105 TravelMate 4740G/4740ZG Series FRU List System model: LX.TVS02.001 TM4740G-352G32MI#EMEA W7HP64RURRU1RU61 Category Part Name Description Acer Part No. ADAPTER ADAPTER 90W 19V ADP 90W 19V 3P HP-A0904A3 B1LF AP.09003.021 3PIN HIPRO HP- A0904A3 B1LF LV5 LED LF BLUE BATTERY BATTERY PACK LI+ BTY PACK LI+ LG 6C 2.2AH SMP...
  • Page 106 Category Part Name Description Acer Part No. LOWER CASE W/USB ASSY 60 L-CASE BA40 60.TVQ01.001 BOARD CABLE CARDREADER DUMMY CARD READER DUMMY BA40 42.TVQ01.002 CARD UPPER CASE SILVER BA40_U-CASE_60_ASM 60.TVQ01.002 W/SPEAKER & POWER BUTTON BOARD CABLE & TOUCHPAD CABLE Note: Upper case shown here is black.
  • Page 107 Category Part Name Description Acer Part No. CPU/PROCESSOR CPU INTEL CORE I3 IC CPU ARRANDALE I3-350M 2.26 KC.35001.DMP 350M PGA 2.26G 35W ARRANDALE TJ90 VT 3M L3 DVD-RW DRIVE DVD-RW SUPER-MULTI ODD NSM8XS SUPER-MULTI DRIVE FOR 6M.TVQ01.001 MODULE 8X SATA...
  • Page 108 Category Part Name Description Acer Part No. MAINBOARDS MAINBOARD JE40CP JE40-CP PD-2MB N11M-A3/HYNIX 512 55.4GY01.161G AS4741G DIS HM55 NON3G D VRAM HYNIX DDRIII 800 LF W/RTC BATTERY W/ O CPU&MEMORY NONE MEMORY SODIMM 2GB DDRIII SODIMM 2G EBJ21UE8BDS0-AE-F KN.2GB0B.012 1066MHZ ELPIDA EBJ21UE8BDS0-AE-F LF 128*8 0.065UM...

  • Page 109: Appendix A Model Definition And Configuration

    Appendix A Model Definition and Configuration Appendix A Downloaded from www.Manualslib.com manuals search engine...

  • Page 110: Travelmate 4740

    TravelMate 4740 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Middle LX.TVQ TM4740-332G32Mn Ci3330M NLED14 SO2GBII N320G NSM8X 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 111 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- India LX.TVQ TM4740-524G50Mnss Ci5520M NLED14 SO2GBII SO2GBII N500G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 112 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- India LX.TVQ TM4740-332G32Mnss Ci3330M NLED14 SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 113 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Middle LX.TVQ TM4740-352G32Mnss Ci3350M NLED14 SO2GBII N320G NSM8X 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 114 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- ACLA- LX.TVQ TM4740-353G25Mnss Ci3350M NLED14 SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi HM55 6CELL2.
  • Page 115 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Singapore LX.TVQ TM4740-352G32Mnss Ci3350M NLED14 SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 116 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- ACLA- LX.TVQ TM4740-353G25Mn EM Ci3350M NLED14 SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 117 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Singapore LX.TVQ TM4740-332G25Mn Ci3330M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 118 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Philippine LX.TVQ TM4740-332G16Mn EM Ci3330M NLED14 SO2GBII N160G NSM8X McAfee 5 in 1- 3rd WiFi HM55 6CELL2.
  • Page 119 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Middle LX.TVQ TM4740-352G25Mn EM Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 120 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- South LX.TVQ TM4740-352G25Mn EM Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 121 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Poland LX.TVQ TM4740-352G25Mn Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 122 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Eastern LX.TVQ TM4740-352G25Mn Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 123 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Belgium LX.TVQ TM4740-352G25Mn Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 124 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Latvia LX.TVQ TM4740-352G25Mn Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 125 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Eastern LX.TVQ TM4740-352G25Mn Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 126 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Eastern LX.TVQ TM4740-352G25Mn Ci3350M NLED14 SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 127 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- Philippine LX.TVQ TM4740-352G32Mn Ci3350M NLED14 SO2GBII N320G NSM8X 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 128 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- India LX.TVQ TM4740-331G16Mn Ci3330M NLED14 SO1GBII N160G NSM8X 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 129 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- GCTWN S2.TVQ TM4740-332G32Bn Ci3330M NLED14 SO1GBII SO1GBII N320G NBDCB McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 130 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740- South LX.TW0 TM4740-354G32Mn EM Ci3350M NLED14 SO2GBII SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.

  • Page 131: Travelmate 4740G

    Travelmate 4740G Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Singapore LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0...
  • Page 132 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Turkey LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 133 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Switzerlan LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 134 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Portugal LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 135 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 136 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Singapore LX.TVS TM4740G-352G25Mn Ci3350M NLED14 N11M 512M- SO2GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 137 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Norway LX.TVS TM4740G-353G25Mn Ci3350M NLED14 N11M 512M- SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1...
  • Page 138 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Baltic LX.TVS TM4740G-353G25Mn Ci3350M NLED14 N11M 512M- SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1...
  • Page 139 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Eastern LX.TVS TM4740G-353G25Mn Ci3350M NLED14 N11M 512M- SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1...
  • Page 140 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Eastern LX.TVS TM4740G-353G25Mn Ci3350M NLED14 N11M 512M- SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1...
  • Page 141 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Algeria LX.TVS TM4740G-353G25Mn Ci3350M NLED14 N11M 512M- SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1...
  • Page 142 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Middle LX.TVS TM4740G-353G25Mn Ci3350M NLED14 N11M 512M- SO2GBII SO1GBII N250G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1...
  • Page 143 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Turkey LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 144 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Middle LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 145 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Eastern LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 146 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Austria LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 147 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- France LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 148 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Middle LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 149 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- South LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 150 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Algeria LX.TVS TM4740G-352G32Mn Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 151 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Russia LX.TVS TM4740G-352G32Mi Ci3350M NLED14 N11M 512M- SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 2.1 HM55 6CELL2.
  • Page 152 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Middle LX.TW2 TM4740G-332G16Mn Ci3330M NLED14 N11M 512M- SO2GBII N160G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.
  • Page 153 Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip Reader LAN1 Chipset Cord (GB) TM4740G- Singapore LX.TVR TM4740G-434G50Mn Ci5430M NLED14 N11P SO2GBII SO2GBII N500G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.

  • Page 154: Travelmate 4740Z

    Travelmate 4740Z Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740Z- Philippines LX.TX TM4740Z- PMDP60 NLED14 SO2GBII N320G NSM8X McAfee 5 in 1- 3rd WiFi BT 3.0 HM55 6CELL2.

  • Page 155: Travelmate 4740Zg

    Acer VRAM Memory Memory Extra Card Wireless Power Model Country Part Description Bluetooth Battery Adapter Camera Chip 1(GB) Reader LAN1 Chipset Cord TM4740Z- S2.TXZ TM4740Z-P604G50Mn PMDP60 NLED14 SO2GBII SO2GBII N500G NSM8X McAfee 5 in 1- 3rd WiFi HM55 6CELL2. 1.3M...
  • Page 156 Downloaded from www.Manualslib.com manuals search engine...

  • Page 157: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under compatible Windows operating system for each model. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 158: Hardware Device Tests

    Logitech Motorola Bluetooth Wireless Headset H300 Motorola Sony Ericsson Stereo Bluetooth Headset HBH-DS970 Sony External LCD P243W 24-inch LCD Monitor Acer P244W 24-inch LCD Monitor Acer SP2208WFP 22-inch LCD Monitor Dell UltraSharp 3008WFP 30-inch LCD Monitor Dell 2407FPW 24-inch LCD Monito...
  • Page 159 Item Device name Vendor Wireless Printer Photosmart C309 (CC35A) All-in-One Printer (4x6 photos/CD/ DVD/Quick Forms)/Scanner/Copier/Fax) Port: USB2.0/Ethernet/PictBridge/802.11g/BT Photosmart C4580 All-in-One Printer (4x6 photos) /Scanner/ Copier Port:USB2.0/802.11g.b/Memory Card Memory Card Memory Stick High speed 1GB Memory stick Pro Duo Lexar MS PRO Dou 2GB High Speed SONY MS PRO 2GB Memory Card SONY...
  • Page 160 Appendix B Downloaded from www.Manualslib.com manuals search engine...

  • Page 161: Online Support Information

    This section describes online technical support services available to help you repair your Acer products. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and regional business units can access our website. However some information sources will require a user ID and password.
  • Page 162 Appendix C Downloaded from www.Manualslib.com manuals search engine...

  • Page 163: Index

    Index Back Cover Environmental Requirements 21 removing 39 Error Symptom-to-Spare Part Index 68 Basic Input/Output System, see BIOS 23 External CD-ROM Drive Check 66 Battery Pack External Module Disassembly removing 38 Flowchart 37 BIOS 16 Phoenix SecureCore Setup Utility 23 vendor 16 Flash Utility 87 version 16...
  • Page 164 removing 62 LCD Module RTC battery removing 51 BIOS error 23 LCD Module Disassembly Flowchart 59 LCD Panel Screw List 36 removing 61 speakers hotkey 12 Specifications Main Unit Disassembly 3G Module 16 Flowchart 43 AC Adapter 20 Mainboard 82 Battery Pack 20 removing 55 BIOS 16...
  • Page 165 view base 14 front 13 left 13 right 13 top 11 Webcam Module removing 62 WLAN Antennas removing 63 WLAN Module removing 41 Index Downloaded from www.Manualslib.com manuals search engine...
  • Page 166 Index Downloaded from www.Manualslib.com manuals search engine...

This manual is also suitable for:

Travelmate 4740zg seriesTravelmate 4740gTravelmate 4740z seriesTravelmate 4740 seriesTravelmate 4740g series

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