Frequently Asked Questions (Faq) - GE GeoSpring GEH50DEEDXX Owner's Manual & Installation Instructions

Hybrid electric residential water heater
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Frequently Asked Questions.
Filter:
Q: Why is there a filter?
A: In Hybrid and Heat Pump (only) the unit moves air
through the system. The filter protects the unit from dirt.
A clean air filter improves efficiency.
Q: How to clean the filter?
A: Leave power on and remove filter from top of unit. Filter
can be vacuumed clean or rinsed with warm water. A
dirty filter will reduce water heater efficiency!
Modes:
Q: What is Heat Pump (only)?
A: Heat Pump (only) is the most-efficient mode. It takes
heat from
the air to heat water, thereby cooling the surrounding
air. Slower recovery but most-efficient mode.
Q: What is Hybrid?
A: The Hybrid mode combines benefits of Heat Pump (only)
with the speed and power of Standard Electric. This
provides great performance with less energy.
Q: What is High Demand/Boost?
A: High Demand/Boost can be used when hot water usage
is higher than normal. The unit will be less efficient but
will heat water faster in response to long water draws.
For all normal draws, the unit will still use the efficient
Heat Pump the majority of the time.
Q: What is Vacation mode?
A: If you are gone for an extended period, this mode
lowers the water temperature to reduce energy used.
Unit will switch to the previous mode one day before
you get back.
Q: What is Electric (Fan off)/Standard (Fan off) ?
A: Electric (Fan off)/Standard (Fan off) mode uses only the
resistance heaters to heat the water. This gives faster
hot water recovery than Hybrid mode, but uses more
energy. This mode operates without the fan, stopping
the cool air normally discharged during heat pump
operation.
Operation:
Q: Why can I hear the unit run?
A: In the most energy-efficient modes, Heat Pump (only),
Hybrid, and High Demand/Boost, the method used
to heat the water uses a fan that can be heard while
running.
Q: The heat pump is not running its normal length of time.
What causes this?
A: Under some conditions, the GeoSpring™ Hybrid Water
Heater will operate using the electric elements instead of
the heat pump to protect your unit and ensure hot water
is available to you. These conditions include extreme
cold ambient temperature (<45°F), extreme hot ambient
temperatures (>120°F), or very low voltage conditions.
The unit will return to normal operation when conditions
permit.
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