Amped Wireless REC15A User Manual

Amped Wireless REC15A User Manual

High power compact ac wi-fi range extender

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User's Guide
High Power Compact
AC Wi-Fi Range Extender
REC15A

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Summary of Contents for Amped Wireless REC15A

  • Page 1 User’s Guide High Power Compact AC Wi-Fi Range Extender REC15A...
  • Page 2: Table Of Contents

    REC15A USER’S GUIDE CONTENTS INTRODUCTION ..............2 2.4GHz WI-FI SETTINGS ............28 GETTING STARTED ..............3 Home Network Settings (2.4GHz)..........28 Package Contents ..............3 Extended Network Settings (2.4GHz) ........29 LED Indicators, Ports and Buttons ..........4 Wi-Fi Protected Setup – WPS (2.4GHz) ........32 SETUP GUIDE................
  • Page 3: Introduction

    USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform and go beyond your expectations. If you have any questions please feel free to contact us.
  • Page 4: Getting Started

    REC15A USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package:  High Power Compact AC Wi-Fi Range Extender  Detachable High Gain Antenna  Setup Guide  CD: User’s Guide, Installation Video, Setup Guide, Wi-Fi Analytics Android App...
  • Page 5: Led Indicators, Ports And Buttons

    REC15A USER’S GUIDE LED Indicators Link LED: Indicates when the Range Extender is powered on. The LED will flash rapidly when there is active Wi-Fi data traffic. When the WPS or Reset buttons are pressed, the LED will begin to flash steadily.
  • Page 6 REC15A USER’S GUIDE Top and Bottom Panel Description Antenna Connector: Dual Band RJ-SMA antenna connector. Compatible with all dual band antennas that have RP-SMA connectors. Reset: Push down once to reboot the Range Extender. Hold down for 5- 10 seconds to reset the Range Extender back to factory settings.
  • Page 7: Setup Guide

    REC15A USER’S GUIDE SETUP GUIDE Find a Setup Location The location of where you install the Range Extender is very important to how it will function. The optimal setup location should be somewhere no more than halfway between your Wi-Fi router and your Wi-Fi dead...
  • Page 8: Connect Your Pc Or Tablet To The Range Extender

    REC15A USER’S GUIDE Connect your PC or Tablet to the Range Extender a) Connect the included high gain antenna by screwing it into the antenna connector. b) Plug the Range Extender into an available power outlet. Connect your PC or Tablet to the Range Extender’s Wi-Fi network:...
  • Page 9 REC15A USER’S GUIDE Open your Web Browser to Access the Web Menu Open your web browser. b. Type in: http://setup.ampedwireless.com into the web address bar. If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.1.240...
  • Page 10: Welcome To The Dashboard

    REC15A USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender. Click SCAN to find an available network to extend. The diagram on this page displays the terms used to describe: 1) The network you are trying to extend (Home Network).
  • Page 11: Scan For A Wireless Network

    REC15A USER’S GUIDE Scan for a Wireless Network The Scan result will list all available 2.4GHz and 5.0GHz wireless networks detected by the Range Extender – including each network name (SSID), the operating channel, the type of security and the signal strength.
  • Page 12: Connecting To A Secure Network

    REC15A USER’S GUIDE Connecting to a Secure Network If the wireless network(s) you are trying to repeat has wireless security enabled, you will be prompted to enter a security key. If you are repeating a dual band router, you will need to enter the security key for both the 2.4GHz and 5.0GHz network.
  • Page 13: Extended Network Settings (Ssid And Security)

    REC15A USER’S GUIDE Extended Network Settings (SSID and Security) The default SSID of the Range Extender is “Amped_REC15A_2.4” and “Amped_REC15A_5.0” If you choose to "Clone" the settings from your Home Network, the wizard will copy the SSID and security key of your Home Network.
  • Page 14 REC15A USER’S GUIDE Connection Check DO NOT LEAVE OR REFRESH THIS PAGE Allow the countdown to complete and the Wizard will automatically redirect you to the next step.
  • Page 15: Connect To The New Extended Network

    REC15A USER’S GUIDE Connect to the new Extended Network During the countdown process, the Range Extender will reboot and disconnect the Wi-Fi connection. At this point, you will need to reconnect your PC or tablet to the new Extended Network. Follow the instructions on the screen to connect to the Extended Network.
  • Page 16: Setup Summary

    REC15A USER’S GUIDE Setup Summary Congratulations, the Range Extender is now successfully configured. Your settings are now saved. Print the Setup Summary details and save it for future reference. If you have any wired devices that you would like to attach to the Range Extender, you may do so now.
  • Page 17 REC15A USER’S GUIDE Wired Port Routing The Setup Wizard automatically selects the Home Network (2.4GHz or 5.0GHz) your wired devices will be routed through to connect to the Internet. If you wish to change this setting you may do so from the web menu by...
  • Page 18 REC15A USER’S GUIDE If the Home/Office Network connection fails try the following… The failed connection page will provide you with information on why the connection failed. Read the instructions carefully and retry your connection. The tips below will help to solve common issues: Check to make sure your Home Network security settings are correct.
  • Page 19: 5.0Ghz Wi-Fi Settings

    REC15A USER’S GUIDE 5.0GHz WI-FI SETTINGS 5.0GHz Wi-Fi Settings: Home Network Settings (5.0GHz) The Home Network Settings (5.0GHz) page allows you to adjust settings for your 5.0GHz Home Network connection. These settings are for adjusting the Range Extender’s Home Network connection after you have already gone through the Setup Wizard and wish to adjust your current configurations.
  • Page 20: Extended Network Settings (5.0Ghz)

    REC15A USER’S GUIDE 5.0GHz Wi-Fi Settings: Extended Network Settings (5.0GHz) The Extended Network Settings page allows you to adjust settings for your Extended Network. SSID of Extended Network: The name used to identify your Extended Network. This is the name that appears when a user scans for available Wi-Fi networks.
  • Page 21: Security (5.0Ghz)

    REC15A USER’S GUIDE Guest Networks (5.0GHz) Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. Band: Restrict the Wi-Fi protocol and speed used for the specific Guest Network.
  • Page 22 If you are using the Guest Network feature, you will be able to adjust the security settings for those additional network SSIDs here as well. For more information on the differences between the types of Wi-Fi security available, please visit the Learning Center on the Amped Wireless website: www.ampedwireless.com...
  • Page 23: Wi-Fi Protected Setup - Wps (5.0Ghz)

    REC15A USER’S GUIDE 5.0GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (5.0GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).
  • Page 24: User Access (5.0Ghz)

    REC15A USER’S GUIDE 5.0GHz Wi-Fi Settings: User Access (5.0GHz) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number).
  • Page 25: Wireless Coverage Controls (5.0Ghz)

    REC15A USER’S GUIDE 5.0GHz Wi-Fi Settings: Wireless Coverage Controls (5.0GHz) Adjust the output power of the Range Extender to control the coverage distance of your 5.0GHz Extended Wireless Network. For a smaller coverage area you can select a lower output power. For the maximum wireless coverage select the 100% selection.
  • Page 26: Access Schedule (5.0Ghz)

    REC15A USER’S GUIDE 5.0GHz Wi-Fi Settings: Access Schedule (5.0GHz) Access Schedules will enable or disable your 5.0GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.
  • Page 27: Advanced Settings (5.0Ghz)

    REC15A USER’S GUIDE 5.0GHz Wi-Fi Settings: Advanced Settings (5.0GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance.Here are a few definitions on some settings.
  • Page 28 REC15A USER’S GUIDE Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming wireless users. IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
  • Page 29: 2.4Ghz Wi-Fi Settings

    REC15A USER’S GUIDE 2.4GHz WI-FI SETTINGS 2.4GHz Wi-Fi Settings: Home Network Settings (2.4GHz) The Home Network Settings (2.4GHz) page allows you to adjust settings for your 2.4GHz Home Network connection. These settings are for adjusting the Range Extender’s Home Network connection after you have already gone through the Setup Wizard and wish to adjust your current configurations.
  • Page 30: Extended Network Settings (2.4Ghz)

    REC15A USER’S GUIDE 2.4GHz Wi-Fi Settings: Extended Network Settings (2.4GHz) The Extended Network Settings page allows you to adjust settings for your Extended Network. SSID of Extended Network: The name used to identify your Extended Network. This is the name that appears when a user scans for available Wi-Fi networks.
  • Page 31 REC15A USER’S GUIDE Guest Networks (2.4GHz) Click “Enable” to create a Guest Network. Guest Networks provide a separate wireless network, with unique settings for users to connect to. Band: Restrict the Wi-Fi protocol and speed used for the specific Guest Network.
  • Page 32 If you are using the Guest Network feature, you will be able to adjust the security settings for those additional network SSIDs here as well. For more information on the differences between the types of Wi-Fi security available, please visit the Learning Center on the Amped Wireless website: www.ampedwireless.com...
  • Page 33: Wi-Fi Protected Setup - Wps (2.4Ghz)

    REC15A USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS (2.4GHz) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).
  • Page 34: User Access (2.4Ghz)

    REC15A USER’S GUIDE 2.4GHz Wi-Fi Settings: User Access (2.4GHz) User Access allows you to deny access or allow access to specific users connecting to the network. Each networking device has a unique address called a MAC address (a 12 digit hex number).
  • Page 35: Wireless Coverage Controls (2.4Ghz)

    REC15A USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls (2.4GHz) Adjust the output power of the Range Extender to control the coverage distance of your 2.4GHz Extended Wireless Network. For a smaller coverage area you can select a lower output power. For the maximum wireless coverage select the 100% selection.
  • Page 36: Access Schedule (2.4Ghz)

    REC15A USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule (2.4GHz) Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.
  • Page 37: Advanced Settings (2.4Ghz)

    REC15A USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings (2.4GHz) Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance.Here are a few definitions on some settings.
  • Page 38 REC15A USER’S GUIDE Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming wireless users. IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.
  • Page 39: Boostband™ Technology

    REC15A USER’S GUIDE BOOSTBAND™ TECHNOLOGY BoostBand Technology is a feature that increases the overall speed and performance of the Range Extender by streamlining dual band network traffic through a single Wi-Fi frequency band between the Router and Range Extender. Doing so optimizes network traffic through the fastest available frequency band.
  • Page 40: Network Settings

    REC15A USER’S GUIDE NETWORK SETTINGS Network Settings: IP Settings IP Address: The IP address of the Range Extender. Subnet Mask: The subnet of the Range Extender. Default Gateway: The access point to another network, normally the Range Extender or your router.
  • Page 41 REC15A USER’S GUIDE DHCP Client Range: The range of IP addresses the Range Extender’s DHCP server will assign to users and devices connecting to the Range Extender. Static DHCP: You may set a static IP address within your DHCP network. The Range Extender will track the device via its MAC address and assign it a pre-defined IP address each time the device logs into the network.
  • Page 42: Wired Port Routing

    REC15A USER’S GUIDE Network Settings: Wired Port Routing If the Range Extender is connected to a dual band router, the Range Extender will automatically route the traffic from the device connected to the Range Extender’s wired port through the 5.0GHz Home Network to access the web with the fastest speeds.
  • Page 43: Management Features

    REC15A USER’S GUIDE MANAGEMENT FEATURES The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock, Passwords, and Firmware Upgrades among other administrative functions.
  • Page 44: Device Status

    REC15A USER’S GUIDE Management: Device Status The System Status provides you with a snapshot of your Range Extender’s current connections and settings. System Information: This section provides you with information on the version and build time of your firmware. This is used to help our support department determine what firmware version your device is running.
  • Page 45 REC15A USER’S GUIDE Connection State: The Connection State will say "Connected" when there are no problems with the connection to your Home Network. If the Connection State shows "Waiting for Keys" then the WPA/WPA2 security key you entered is incorrect.
  • Page 46: Network Statistics

    REC15A USER’S GUIDE Management: Network Statistics These statistics show the data activity for each network connection. Connection to Home Network: This statistics shows the data activity for all upload and download data between the Home Network and the Range Extender.
  • Page 47: System Clock

    REC15A USER’S GUIDE Management: System Clock Maintain the internal clock for the Range Extender by syncing with your computer’s time. Your system clock settings need to be accurate in order for logs and wireless access schedules to work correctly.
  • Page 48: System Logs

    System Logs are useful for viewing the activity and history of the Range Extender. The System Logs are also used by Amped Wireless Elite Support Concierges to help troubleshoot your Range Extender when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are...
  • Page 49: Upgrade Firmware

    Download the file from the www.ampedwireless.com/support website and remember the location where you saved it. Firmware files may also be provided by Amped Wireless support reps. b. Click Choose File and locate the file Click Upload to begin upgrading. Note: Firmware files normally have a .bin...
  • Page 50: Save/Reload Settings

    REC15A USER’S GUIDE Management: Save/Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform.
  • Page 51: Password Settings

    REC15A USER’S GUIDE Management: Password Settings By default, the Range Extender does not require a password to log on to the web menu. If you wish to enable a password to protect unauthorized access to the web menu and Setup Wizard, you may enter one here.
  • Page 52: Technical Specifications

    REC15A USER’S GUIDE TECHNICAL SPECIFICATIONS Wireless Standard: 802.11a/b/g/n/ac Antennas: 1 x Detachable High Gain Frequency Band: 2.4GHz, 5.0GHz Wireless Speed: 2.4GHz: 150Mbps (Tx/Rx) Dual Band Antennas 1 x Reverse SMA Connector 5.0GHz: 433Mbps (Tx/Rx) Amplifier: 1 x 2.4GHz Amplifier Port: ...
  • Page 53: Default Settings

    REC15A USER’S GUIDE DEFAULT SETTINGS The default settings for your Range Extender are listed here. If for some reason you need to return your Range Extender back to default settings, hold down the Reset button on the back panel for 10 seconds. The Range Extender will reset back to factory settings as listed below: IP Address: 192.168.1.240...
  • Page 54: Troubleshooting And Support Information

    REC15A USER’S GUIDE TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your Range Extender, please contact us. To contact Amped Wireless Elite Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.com/support...
  • Page 55: Troubleshooting

    REC15A USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Access Issues I entered http://setup.ampedwireless.com and it failed to open the Web Menu. Make sure your computer is connected to the Range Extender’s Wi-Fi network: Amped_REC15A_2.4 or Amped_REC15A_5.0...
  • Page 56 REC15A USER’S GUIDE I could NEVER log on to the Range Extender wirelessly. Check that your wireless adapter supports WPA2 or WPA wireless security. If it does not then you will need to change the wireless security on the Range Extender. Go to the Web Menu, select Wireless Settings and then Wireless Security.
  • Page 57 REC15A USER’S GUIDE seconds then let go. After the Range Extender has fully reset, use an Ethernet cable and connect to the Range Extender. Login to the Web Menu at http://setup.ampedwireless.com and run through the Wizard.
  • Page 58 REC15A USER’S GUIDE Troubleshooting: Home Network Connection Issues I cannot connect to my Home Network. I received an error when running the Setup Wizard. Your Home Network may be secured. Double check that you have the correct security key to connect to the Home Network.
  • Page 59 REC15A USER’S GUIDE I cannot find my Home Network when scanning for wireless networks in the Setup Wizard. The Range Extender may be out of range. Move the Range Extender closer towards the wireless router and try the Setup Wizard again from the Web Menu. It is recommended that your Home Network shows a signal strength of 70% or greater in the Setup Wizard SCAN results.
  • Page 60 REC15A USER’S GUIDE b. The connection to your Home Network may have been dropped or the router settings may have changed. Changes to the router could be a result of several events, such as a power outage. When this occurs, connect to the Range Extender and access the setup menu using the web address: http://setup.ampedwireless.com.
  • Page 61 REC15A USER’S GUIDE If you cannot access the setup menu, check to see that your Range Extender is still on. Reboot the Range Extender by unplugging the power adapter and plugging it back in. Check to see if your connection has been reestablished by viewing a website.
  • Page 62 REC15A USER’S GUIDE I cannot find any wireless networks (Home Networks) to repeat. The Range Extender may be out of range. Move the Range Extender closer towards the wireless router and try the Setup Wizard again from the Web Menu.
  • Page 63 REC15A USER’S GUIDE I can no longer connect to the Range Extender wirelessly. Power on and off the Range Extender and try again. b. The connection to the Home Network may be down. Use an Ethernet cable and connect directly to the Range Extender.
  • Page 64 REC15A USER’S GUIDE To achieve 802.11ac Wi-Fi speeds for your extended network, it is necessary to extend an 802.11ac Wi- Fi router. Check that your home router is an 802.11ac router. Extending a router with slower Wi-Fi speeds, such as 802.11b/g/n will result in slower Wi-Fi speeds for your extended network.
  • Page 65 REC15A USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the Range Extender. Step back at least 10 feet from the Range Extender and check your signal again. The Range Extender emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range.
  • Page 66 REC15A USER’S GUIDE Check the connections of the Antennas to the Range Extender. Tighten them if necessary. d. Adjust the Antenna of the Range Extender in different angles. The wireless channel that your network is using may be congested. Change the channel for your router’s 2.4GHz network or 5.0GHz network.
  • Page 67 REC15A USER’S GUIDE Troubleshooting: Web Menu Feature Issues My Wireless Access Schedule is being erratic and not working at the correct times. You need to adjust your Time Zone Settings from the Management Web Menu page. Wi-Fi Protected Setup (WPS) is not working. Push button configuration does not detect the connection.
  • Page 68 The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
  • Page 69 (b) the product or its software or firmware has been altered or modified, (c) the product has not been used and installed in accordance to Amped Wireless’ instructions, (d) the product has been subjected to misuse, or negligence. Amped Wireless does not guarantee the continued availability of a third party’s service for which this product’s use or operation may require.
  • Page 70 Amped Wireless. The bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges.
  • Page 71 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 72 REC15A USER’S GUIDE Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
  • Page 73 REC15A USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 74 REC15A USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS- 210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable (2) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un...
  • Page 75 888-573-8820 e-mail techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.

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