zBoost TRIO Pro ZBC775 Manual

zBoost TRIO Pro ZBC775 Manual

Signal booster
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zBoost
zBoost® products have a 30-day money back guarantee when purchased directly from
zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the
policies of the third party.
2 year manufacturer warranty. Warranty registration at www.zBoost.com
ZBC775 Manual
TRIO Pro
®
Models:
• ZBC775-A
• ZBC775-V
v.0314

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Summary of Contents for zBoost TRIO Pro ZBC775

  • Page 1 • ZBC775-V zBoost® products have a 30-day money back guarantee when purchased directly from zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the policies of the third party. 2 year manufacturer warranty. Warranty registration at www.zBoost.com...
  • Page 3: Fcc Requirements

    TRIO Pro ZBC775 Manual ® FCC Requirements This is a CONSUMER Device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional have already given consent for all consumers to use this device.
  • Page 4: Industry Canada Regulations

    ® About zBoost ® zBoost, the leader in cell phone signal boosters, manufactures an award-winning line of cell phone signal boosters that enhance the performance of your cell phone, smartphone and wireless data card. Uses patented technologies and protects the carrier networks.
  • Page 5: Safety Guidelines

    TRIO Pro ZBC775 Manual ® Safety and Product Warranty Information Safety Guidelines In accordance with FCC requirements of human exposure to radio frequency fields, the radiating element (antenna) shall be positioned such that a minimum separation distance of 8 inches (20cm) is maintained between the radiating element and the user and/or general population. Limited Liability In no event shall zBoost be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the set up of, use of, inability to use, or performance of the information, services, products, and materials available from this manual.
  • Page 6: Package Contents

    TRIO Pro ZBC775 Manual ® Package Contents Before you begin, make sure all of the following parts came with your zBoost TRIO Pro: Literature Contents: ① SETUP OVERVIEW ① Setup overview for zBoost TRIO Pro Product Contents: ② ② zBoost Base Unit ③...
  • Page 7: Optional Accessories

    TRIO Pro ZBC775 Manual ® Optional Accessories The following accessories are authorized for this zBoost product. Please see our website for complete selection. To order, call 1-800-871-1612, or visit www.zBoost.com. Broadcast Antennas - Indoor CANT-0039 Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, Wideband, LTE-...
  • Page 8: Table Of Contents

    Setting Up Your zBoost Signal Booster ..................6 FIRST: Mount the External Antenna..................... 6 SECOND: Position the Base Unit and Indoor Antenna ..............6 THIRD: Run the Coaxial Cable between the External Antenna and Base Unit ......7 FOURTH: Connect the zBoost Base Unit to Power ..............7 FIFTH: Antenna Aiming ....................... 8 Confirm That Your zBoost is Working Properly ................9 Improving Your Coverage Area ..................... 9 zBoost Base Unit Light Indicators ....................
  • Page 9: Overview

    ® Overview Thank you for choosing zBoost! You will now be able to use your cell phone INSIDE your home. Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone. Like a skylight that brings sunlight into your home, zBoost TRIO transports and amplifies the...
  • Page 10: Preparing To Set Up Your Zboost Product

    If a weak signal is available at ground level, check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the External Antenna can be placed for best performance. If you have reliable, fast data speeds outside your home, then zBoost can bring the signal into your home. Note Cell phone signal bars are approximate and vary from phone to phone. The number of bars can fluctuate...
  • Page 11: Important: Before Installing, Note These Important Factors In Determining Performance

    TRIO Pro ZBC775 Manual ® IMPORTANT: Before Installing, Note These Important Factors in Determining Performance At least 15 vertical feet is needed between the External Antenna (receives the outside signal) and the Indoor Antenna (rebroadcasts the signal indoors). Separation less than 15 vertical feet will result in decreased performance.
  • Page 12: Securing Cable With A Drip Loop

    The power supply consumes less than 10W (less than 0.2A).For more information on power consumption, see “Technical Specifications” on page 11. Warning The zBoost TRIO Pro base unit MUST only be used with the provided power adaptor. Use of other power adaptors will void the warranty and may damage the...
  • Page 13: Setting Up Your Zboost Signal Booster

    The zBoost TRIO Pro performs best when there are no obstructions between the Indoor Antenna and your mobile device. Note that signal is broadcast in a beamwidth of 70° horizontally and 60° vertically from the front of the Indoor Antenna.
  • Page 14: Third: Run The Coaxial Cable Between The External Antenna And Base Unit

    Base Unit Assembly Snap the Base Unit into the mounting bracket. Remember, the zBoost TRIO Pro requires at least 15 feet of vertical separation between the Indoor Antenna and the outdoor External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit zBoost performance.
  • Page 15: Fifth: Antenna Aiming

    FIFTH: Antenna Aiming To get the maximum benefit, you will want to take special care to make sure you point the antenna in the direction of the best signal for your wireless service provider. You may wish to use a YX699 RF signal meter to help during this process or try our zBoost Signal Finder Android App. The majority of the time a cell tower will hold more than 1 frequency band and/or service provider. To aim the antenna for maximum signal, you will need a phone operating on the same wireless network(s) in use at the install location.
  • Page 16: Confirm That Your Zboost Is Working Properly

    When your zBoost system is in place and fully connected, walk throughout your home and verify that you have fast, reliable data speeds. If the signal strength has improved, your zBoost is working. Remember, coverage varies based on outdoor signal level, house construction, and antenna placement.
  • Page 17: Zboost Base Unit Light Indicators

    TRIO Pro ZBC775 Manual ® zBoost Base Unit Light Indicators During Initial Power Up Light Mode Status Solution Cycle RED, System is GREEN, powering up. ORANGE Please allow up to 30 seconds. Flashing BASE UNIT will Unplug the BASE UNIT power supply.
  • Page 18: Technical Specifications

    TRIO Pro ZBC775 Manual ® Technical Specifications Product Specifications for zBoost TRIO Pro ZBC775-V Verizon LTE Uplink: 1850 1910 MHz Uplink: 824 849 MHz — — Uplink: 776—787 MHz Frequency Downlink: 746—757 MHz Downlink: 1930 1990 MHz Downlink: 869 894 MHz —...
  • Page 19: Frequently Asked Questions

    The zBoost TRIO Pro is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time. Does the zBoost work if you have no bars? No, if no signal is present outdoors zBoost products will not work for you. Also, keep in mind if your best signal is 1 bar at the External Antenna, your coverage will be limited to a small room.
  • Page 20: Warranty Information

    The “de-kitting” and sale as a standalone product of any one or more components of such a product kit is in violation of zBoost’ warranty. No “de-kitted” product will be eligible for return for any reason. The sale of separate, not-kitted cable, antennas and other accessories is allowed and fully...
  • Page 21 If still solid red, call customer support 1-800-871-1612. To get warranty service… Warranty service will be provided by zBoost. If you believe you need service for your unit, contact zBoost at 1-800-871-1612 or support@zBoost.com. A representative will go through a diagnostic checklist with you.

This manual is also suitable for:

Zbc775-aZbc775-v

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