zBoost PRO 3500 ZBC3500 Manual

zBoost PRO 3500 ZBC3500 Manual

Signal booster

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zBoost PRO 3500
ZBC3500 Manual
zBoost® products have a 30-day money back guarantee when purchased directly from
zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the
policies of the third party.
2 year manufacturer warranty. Warranty registration at www.zBoost.com
v.0314

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Summary of Contents for zBoost PRO 3500 ZBC3500

  • Page 1 ZBC3500 Manual zBoost® products have a 30-day money back guarantee when purchased directly from zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the policies of the third party. 2 year manufacturer warranty. Warranty registration at www.zBoost.com...
  • Page 3: Fcc Requirements

    PRO 3500 ZBC3500 Manual ® FCC Requirements This is a CONSUMER Device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device.
  • Page 4: Fcc Information

    FCC Information FCC ID: SO4ZB570-PCS-CEL Warning: Changes or modifications to this device not expressly approved by zBoost could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Safety And Product Warranty Information

    Copyright © 2014 by zBoost. Trademarks zBoost, the zBoost logo, Wireless Extenders, Wi-Ex, the Wi-Ex logo, and Extending Cell Zones are registered trademarks of zBoost. Safety Guidelines In accordance with FCC requirements of human exposure to radiofrequency fields, the radiating element (antenna) shall be positioned such that a minimum separation distance of 8 inches (20cm) is maintained between the radiating element and the user and/or general population.
  • Page 6: Package Contents

    PRO 3500 ZBC3500 Manual ® Package Contents Before you begin, make sure all of the following parts came with your zBoost ZBC3500. Literature Contents: ① Setup overview Product Contents: ② zBoost Base Unit ② ③ Indoor Antenna ④ Power Supply ⑤...
  • Page 7: Accessories

    PRO 3500 ZBC3500 Manual ® Accessories The following accessories are authorized for this zBoost product. Please see our website for complete selection. To order, call 1-800-871-1612 or visit, www.zBoost.com Broadcast Antennas - Indoor CANT-0032 Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, CEL-PCS (1 dBi)
  • Page 8: Table Of Contents

    Setting Up Your zBoost Signal Booster ..................6 FIRST: Mount the External Antenna..................... 6 Antenna Bracket Assembly ......................6 SECOND: Place the zBoost Base Unit where you want to create a Cell Zone ......6 THIRD: Run the Coaxial Cable ....................7 FOURTH: Connect zBoost Base Unit to Power ................
  • Page 9: Overview

    ® Overview Thank you for choosing zBoost! You will now be able to use your cell phone INSIDE your home. Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone.
  • Page 10: Preparing To Set Up Your Zboost Product

    Check for Signal Strength Before placing a zBoost in your home, make sure that you can place calls on the outside of your home, in the attic, at roof level or wherever you plan to place the External Antenna. zBoost can only bring signal into your home when signal reaches the External Antenna.
  • Page 11: Additional Cable Requirements

    PRO 3500 ZBC3500 Manual ® Before installing, please note the following important factors in determining your zBoost performance: • At least 15 vertical feet is needed between the External Antenna (receives the outside signal) and the Indoor Antenna (rebroadcasts the signal indoors). Separation less than 15 vertical feet will result in decreased performance.
  • Page 12: Grounding The External Antenna

    The power supply consumes less than 10W (less than 0.2A). Warning The zBoost ZBC3500 PRO 3500 base unit MUST only be used with the provided power adaptor. Use of other power adaptors will void the warranty and may damage...
  • Page 13: Setting Up Your Zboost Signal Booster

    Indoor Antenna that delivers signal in a circular pattern around the antenna. The zBoost PRO 3500 requires at least 15 feet of vertical separation between the Base Unit and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit the performance.
  • Page 14: Third: Run The Coaxial Cable

    Bracket location of the Base Unit. Should you need additional cable length, 15 foot extensions (Part #: YX030-15w) are available at www.zBoost.com. Please note: Cable longer than 65 feet is not recommended. FOURTH: Connect zBoost Base Unit to Power Connect the zBoost Base Unit to the power supply and plug into a power outlet.
  • Page 15: Confirm That Your Zboost Is Working Properly

    When your zBoost system is in place and fully connected, walk throughout your home and verify that you are able to reliably place calls. If the signal strength has improved, your zBoost is working. Remember, coverage varies based on outdoor signal level, home construction, and antenna placement.
  • Page 16: Improving Your Coverage Area

    Relocate the External Antenna in order to capture a better signal –higher is usually better and outside is better than inside. • Increase the distance between the Base Unit and the External Antenna. • Purchase an upgrade antenna available at www.zBoost.com. External Antenna Coaxial Cable Indoor Antenna Power Supply...
  • Page 17: Zboost Base Unit Light Indicators

    PRO 3500 ZBC3500 Manual ® zBoost Base Unit Light Indicators During Initial Power Up Light Mode Status Solution Cycle RED, System is GREEN, powering up. ORANGE Please allow up to 30 seconds. Flashing BASE UNIT will Unplug the BASE UNIT power supply.
  • Page 18: Technical Specifications

    PRO 3500 ZBC3500 Manual ® Technical Specifications Product Specifications for zBoost PRO 3500 ZBC3500 PCS band Frequency Uplink: 1850 to 1910 MHz Downlink: 1930 to 1990 MHz System Gain 69 dB PCS band supported A, D, B, E, F, C...
  • Page 19: Frequently Asked Questions

    Does the zBoost work if you have no bars? No, if no signal is present outdoors zBoost products will not work for you. Also, keep in mind if your best signal is 1 bar at the External Antenna, your coverage will be limited to a small room. You...
  • Page 20: Warranty Information

    The “de-kitting” and sale as a standalone product of any one or more components of such a product kit is in violation of zBoost’ warranty. No “de-kitted” product will be eligible for return for any reason. The sale of separate, not-kitted cable, antennas and other accessories is allowed and fully...
  • Page 21 If still solid red, call customer support 1-800-871-1612. To get warranty service… Warranty service will be provided by zBoost. If you believe you need service for your unit, contact zBoost at 1-800-871-1612 or support@zboost.com. A representative will go through a diagnostic checklist with you.

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