Solving Problems - Samsung SGH-x426 User Manual

Solving Problems

If you are experiencing problems with your phone,
perform the following simple checks before
contacting a service professional. This may save you
the time and expense of an unnecessary service call.
When you switch your phone on, the following messages
may appear
Insert SIM Card
♦
Check that the SIM card is correctly installed.
Phone Locked Enter Password
♦
The automatic locking function has been enabled. You must enter
the phone's password before you can use the phone.
Enter PIN
♦
You are using your phone for the first time. You must enter the
Personal Identification Number supplied with the SIM card.
♦
The PIN Check feature is enabled. Every time the phone is
switched on, the PIN has to be entered. To disable this feature,
use the PIN Check menu (Menu 4.5.1).
Enter PUK
♦
The PIN code was entered incorrectly three times in succession
and the phone is now blocked. Enter the PUK supplied by your
service provider.
"No service," "Network failure" or "Not done" displays
♦
The network connection was lost. You may be in a weak signal
area (in a tunnel or surrounded by buildings). Move and try again.
♦
You are trying to access an option that is not available with your
service provider. Contact the service provider for further details.
Solving Problems
109