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GE GSS20 Series Technical Service Manual

Profile/ge side-by-side refrigerators with electronic touch controls
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TECHNICAL SERVICE GUIDE
Profile/GE Side-by-Side
Refrigerators with Electronic
Touch Controls
MODEL SERIES:
GSS20
GSS22
GSS25
PUB # 31-9110 4/04
GE Consumer & Industrial

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  Summary of Contents for GE GSS20 Series

  • Page 1 GE Consumer & Industrial TECHNICAL SERVICE GUIDE Profile/GE Side-by-Side Refrigerators with Electronic Touch Controls MODEL SERIES: GSS20 GSS22 GSS25 PUB # 31-9110 4/04...
  • Page 2 If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened. GE Consumer & Industrial Technical Service Guide Copyright © 2004 All rights reserved.
  • Page 3: Table Of Contents

    Table of Contents Auger Does Not Work ......................... 24 Circuit Board ..........................8 Clad Door Panel ......................... 10 Component Location ........................6 Components ..........................8 Condenser Fan and Motor ......................9 Condenser Fan Does Not Work ....................20 Control Panel ..........................12 Damper Does Not Work ......................
  • Page 4: Technical Data

    Technical Data IMPORTANT SAFETY NOTICE DISCONNECT POWER CORD BEFORE SERVICING This information is intended for use by individuals IMPORTANT - RECONNECT ALL GROUNDING DEVICES possessing adequate backgrounds of electrical, All parts of this appliance capable of conducting electronic and mechanical experience. Any attempt electrical current are grounded.
  • Page 5: Mini-Manual Location

    G S S 2 5 I F M A F W W DEPTH/POWER EXTERIOR COLOR ICEMAKER/EXTERIOR BRAND/PRODUCT INTERIOR/SHELVES H = ENERGY STAR G = GE A = LEADER WIRE A = NOT ICE MAKER READY L = CLEAN STEEL AA = ALMOND/ALMOND B = STANDARD WIRE B = ICE MAKER READY...
  • Page 6: Component Location

    Component Location Temperature Temperature Tech Data Sheet Tech Data Sheet Controls Controls Location Location Freezer Light Freezer Light Switch Switch Fresh Food Fresh Food Light Switch Light Switch Damper Damper Fresh Food Fresh Food Evaporator Evaporator Thermistor Thermistor Evaporator Evaporator Thermistor Thermistor Evaporator...
  • Page 7 Main Main Control Control Board Board Condenser Condenser Jelly Roll Jelly Roll Condenser Condenser Compressor Compressor Water Water Solenoids Solenoids GEA00917 Capacitor Capacitor Overload Overload Overload and Relay and Relay (under cover) (under cover) – 7 –...
  • Page 8: Circuit Board

    Components Dispenser Trim Circuit Board Removal and Replacement The circuit board is located on the back side of the refrigerator. To remove the dispenser trim, insert small flat- blade screwdriver in the slots located at the Removal and Replacement bottom of the trim and lift up. To access the circuit board, remove 4 screws that hold the circuit board cover in place and remove the circuit board cover.
  • Page 9: Condenser Fan And Motor

    Condenser Fan and Motor Wheel Assembly Removal and Replacement Note: The condenser fan harness is 3 inches longer to accommodate maintenance. Unplug the refrigerator and lay the refrigerator on Removal and Replacement its back side. Remove 6 screws, then remove the cover from Remove 3 screws from the bottom of the wheel the rear of the refrigerator.
  • Page 10: Clad Door Panel

    Clad Door Panel Fresh Food Compartment Light and Switch The clad door panel is not on all models. Models with the clad door require special cleaning and The fresh food light socket will read 120 VAC with handling procedures. the door open. Removal and Replacement Removal and Replacement Note: The screws that secure the clad panel to...
  • Page 11: Door Gasket

    Remove 6 screws from the top, bottom, and side Door Gasket of the door. Remove the clad panel from the door. The freezer and fresh food door gaskets are Remove 2 screws and washers from the door installed in a form-fitted slot in each foam- handle.
  • Page 12: Control Panel

    Note: Springs clips are retained in place under Control Panel tension. Cover spring clips with your hand to prevent them from springing loose. Control panels in the fresh food section and on the freezer door are fitted with tactile control Carefully twist and lift the point of the spring clip buttons.
  • Page 13: Evaporator Fan And Motor

    Water Chilling Tube Repair Evaporator Fan and Motor The water tank has been replaced with a water Removal and Replacement chilling tube. The water chilling tube allows the Remove the shelves and drawers from the fresh cooled air to contact a greater amount of water food compartment.
  • Page 14: Diagnostic Aid

    Troubleshooting Diagnostic Aid Note: Not all diagnostic tests are available on all models. See Diagnostic Chart, on next page, for details. The purpose of the diagnostic aid is to allow, through a touch control board, the operation of individual components and test circuits on electronic refrigerators that do not contain built-in diagnostics.
  • Page 15: Diagnostic Chart

    Diagnostic Chart FREEZER FRESH FOOD DIAGNOSTICS RESULTS COMMENTS DISPLAY DISPLAY Communication check between “P” on freezer display if OK, Temperature Control and Main Control “F” if problem is found. Communication check between “P” on freezer display if OK, Dispenser models only. Dispenser Control and Main Control “F”...
  • Page 16: Troubleshooting Chart

    Troubleshooting Chart Main Control Board Dispenser Board Evaporator Thermistor Freezer Thermistor Fresh Food Thermistor Duct Door Magnet Damper Evaporator Fan Condenser Fan Defrost Heater Overtemperature Thermostat Fresh Food Door Switch Fresh Food Light Bulb Freezer Door Interlock Freezer Light Bulb Dispenser Water Valve Icemaker Water Valve...
  • Page 17: No Communication Between The Main Control Board And The Dispenser Board

    No Communication Between the Main Control Board and the Dispenser Board Does Continuity exist between: Main Control Board J4-1 to Dispenser Board J4-1? Main Control Board J4-2 to Dispenser Board J4-2? Repair faulty Main Control Board J4-3 to Dispenser Board J4-3? wiring.
  • Page 18: Evaporator Thermistor Does Not Work

    Evaporator Thermistor Does Not Work Thermistor Values Temperature Temperature Resistance in Degrees (C) Degrees (F) Kilo-Ohms 166.8 KΩ 120.5 KΩ Does the proper resistance exist between 88 KΩ Main Control Board J1-4 to J1-5? 65 KΩ Use the chart provided to verify the correct resistance. 48.4 KΩ...
  • Page 19: Damper Does Not Work

    Duct Door Does Not Open Does 13 ohms of resistance Repair faulty exist betweeen the dispenser wiring. board J1-1 and J1-2? Replace the duct solenoid. Does the duct door operate? Replace the main control board. Damper Does Not Work Does Continuity exist between: Main Control Board J3-1 to Damper Blue/Yellow wire? Repair faulty Main Control Board J3-2 to Damper White/Brown wire?
  • Page 20: Condenser Fan Does Not Work

    Evaporator Fan Does Not Work Does Continuity exist between: Main Control Board J2-1 to Evaporator Fan Blue wire? Repair faulty Main Control Board J2-3 to Evaporator Fan White wire? wiring. Main Control Board J2-4 to Evaporator Fan Yellow wire? Main Control Board J2-8 to Evaporator Fan Red wire? Replace the evaporator fan.
  • Page 21: Defrost Heater Does Not Work

    Defrost Heater Does Not Work Does Continuity exist between: Repair faulty Main Control Board J-9 to Defrost Heater Blue wire? wiring. Overtemperature Thermostat to the Power Cord Orange wire? Overtemperature Thermostat to Defrost Heater Pink wire? Replace the overtemperature thermostat. Does the defrost heater work? Replace the defrost heater.
  • Page 22: Freezer Light Does Not Work

    Fresh Food Light Does Not Work Does 120 VAC exist at the fresh food Replace the light bulb. light with the door switch open? Does continuity exist between the fresh food Does continuity exist between the fresh light violet wire and the power cord food light orange wire and the power cord? with the door switch open? Replace the door switch.
  • Page 23: Water Dispenser Does Not Work

    Water Dispenser Does Not Work Does 320 ohms of resistance exist between the power Replace the main control board. cord orange wire and the Main Control Board J7-2? Does 320 ohms of resistance exist between the orange Replace the dispenser water valve. wire and yellow wire across the dispenser water valve? Does continuity exist between: Dispenser water valve orange wire and the power cord ?
  • Page 24: Auger Does Not Work

    Icemaker Does Not Work Does 120 VAC exist at the icemaker Does 180 ohms resistance exist across the icemaker connector brown and orange wires? water valve from the orange to the white wire? Repair faulty wiring. Replace the icemaker Replace the icemaker. water valve.
  • Page 25: Schematic

    Schematic FREEZER DOOR (WHEN APPLICABLE) DUCT SOLENOID R=48Ω R=13Ω TEST POINT LINE VOLTAGE LOW VOLTAGE DC BROWN ORANGE J1-1 J1-2 R 4.0Ω +13V RED ORANGE BLACK BLACK (COMM) BLACK BLACK WHITE YELLOW OVERLOAD S 6.0Ω CAPACITOR VIOLET VIOLET RELAY VIOLET COMPRESSOR WHITE WHITE...
  • Page 26: Wiring Diagram

    Wiring Diagram – 26 –...
  • Page 27: Illustrated Parts Catalog

    Illustrated Parts Catalog – 27 –...
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  • Page 36: Warranty Information

    Any part of the refrigerator which fails due to a defect in materials or workmanship. From the date of the During this full one-year warranty, GE will also provide, free of charge, all labor original purchase and in-home service to replace the defective part.

This manual is also suitable for:

Gss22 seriesGss25 series