General Error Function; Alignment And Adjustments - Samsung WF42H5700A Series Technical Information

ALIGNMENT AND ADJUSTMENTS

To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.

GENERAL ERROR FUNCTION

Error Code
NO
(Diagnostic Code
Error Image)
1 UE
2 dE
3 dE1
4 HE
5 LE
6 5E
7 4E
8 4E2
9 OE
WARNING
Description
An unbalanced load that prevents
your washer from spinning.
The door is open when the washer is
running.
Your washer failed to lock the door.
A water temperature control problem.
(Heater control problem)
Your washer has tried to fill, but has
not reached the proper water level.
Your washer is not draining. This can
also mean that the unit senses a small
clog while draining.
Your washer has tried to fill but was
unsuccessful.
The hot/cold water hose connection is not
correct.
A fault is detected in the water level
sensor.
2
Corrective Action
Redistribute the load, press the Start/
Pause button.
Close the door tightly and restart
the cycle. If the code reappears, call
customer service.
Make sure the door is firmly closed.
Press the Power button to turn off
your washer, then turn it on again.
If the code reappears, call customer
service.
Call customer service.
Call customer service.
1. Turn off the unit for 10 seconds and
then turn it on again.
2. Select the Spin Only cycle.
3. Press the Start/Pause to drain the
water.
If it still does not drain, call for service.
Make sure the water faucets are open
all the way. Check for bent hoses.
Check the inlet screens on the hoses.
If you are using a Flood Safety Device,
please remove the device and connect
the water hoses directly to the unit.
Check if the hot water supply hose is
connected.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
Please connect the hot/cold water
hose connection correctly.
Call customer service.