Paloma Eternity Owner's Manual And Installation Instructions
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Paloma Eternity Owner's Manual And Installation Instructions

Continuous flow water heater series
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CONTINUOUS FLOW
WATER HEATER SERIES
Owner's Guide and Installation Instructions
This water heater must
be installed and serviced
by an authorised person.
Please leave this guide
with the householder.
Eternity

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Summary of Contents for Paloma Eternity

  • Page 1 CONTINUOUS FLOW WATER HEATER SERIES Owner’s Guide and Installation Instructions This water heater must be installed and serviced by an authorised person. Please leave this guide with the householder. Eternity...

  • Page 2: Warranty

    If this product is required for business purposes the Consumer Guarantees Act 1993 shall not apply Use of your Paloma Water Heater as a swimming or spa pool heater Situations where no water softener is used when using a particularly aggressive water supply. For example, bore water or spring water 4.
  • Page 3 IMPORTANT  Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the relevant standards.  Make sure you use a licensed person to install this water heater and ask for your Compliance Certificate.

  • Page 4: Table Of Contents

    CONTENTS HOUSEHOLDER - We recommend you read pages 4 to 40. The other pages are intended for the installer but may be of interest. Warranty ............................1 Contents ............................3 About Your Water Heater......................4 Temperature Control........................9 Temperature Control – Standard ..................... 10 Temperature Control –...

  • Page 5: About Your Water Heater

    ABOUT YOUR WATER HEATER MODEL TYPE The electronic continuous flow gas water heater model you have chosen is for outdoor installation only. This model has an extended warranty (refer to “Warranty” on page 1). The water heater can supply hot water up to a maximum temperature with controllers fitted of 55C Notes: ...
  • Page 6 ABOUT YOUR WATER HEATER HOW HOT SHOULD THE WATER BE? The water heater may be installed with one or more user adjustable temperature controllers, which allow you to choose the most suitable temperature for your hot water needs (refer to “Temperature Control”...
  • Page 7 ABOUT YOUR WATER HEATER WARNING This water heater is only intended to be operated by persons who have the experience or the knowledge and the capabilities to do so. This water heater is not intended to be operated by persons with reduced physical, sensory or mental capabilities i.e.
  • Page 8 ABOUT YOUR WATER HEATER TO TURN OFF THE WATER HEATER If it is necessary to turn off the water heater:  Turn off the controllers(s) (if fitted) by pressing the on / off button. The light in the on / off button will go out and the priority light (standard controller) or the ACTIVE light (Deluxe controller), if it is on, will go out.
  • Page 9 ABOUT YOUR WATER HEATER HOW LONG WILL THE WATER HEATER LAST? There are a number of factors that will affect the length of service the water heater will provide. These include the water chemistry, the water pressure, temperature (inlet and outlet) and the water usage pattern. However, your water heater is supported by a comprehensive warranty (refer to page GENERAL MAINTENANCE...

  • Page 10: Temperature Control

    TEMPERATURE CONTROL CONTROLLERS The series can be installed with controllers to enable the user to control the temperature of the delivered water from the outlet of the water heater. There are two families of controllers suitable for installation with this water heater. These are the standard controllers and the deluxe controllers.

  • Page 11: Temperature Control - Standard

    TEMPERATURE CONTROL – STANDARD STANDARD CONTROLLER FUNCTIONS If one or more controllers are installed, at least one must be on for the water heater to operate. If all controllers are off, the water heater will only deliver cold water. on / off button – This button must be pressed once to turn on the controller.
  • Page 12 TEMPERATURE CONTROL – STANDARD STANDARD CONTROLLER Priority light in te g rity In use light  Up Display panel button Water volume symbol  Down button Water volume operating light On / off operating light Water volume button On / off Controller type button K = Kitchen...
  • Page 13 TEMPERATURE CONTROL – STANDARD TEMPERATURE SETTINGS – STANDARD CONTROLLER The temperature settings of each type of controller are:  Bathroom1 & 2 37C to 46C (in 1C increments), 48C*, 50C  Kitchen 37C to 46C (in 1C increments), 48C*, 50C, 55C, Temperature settings warm average hot shower...
  • Page 14 TEMPERATURE CONTROL – STANDARD TEMPERATURE ADJUSTMENT – STANDARD CONTROLLER  A controller must be on and have priority to be able to adjust the temperature setting.  The temperature adjustment is made by pressing the up () button or down () button. ...
  • Page 15 TEMPERATURE CONTROL – STANDARD KITCHEN CONTROLLER – STANDARD The Kitchen controller allows the user to select the temperature setting for the hot water to be used in the kitchen and laundry. It has a minimum temperature setting of 37C and a maximum temperature setting of: ...
  • Page 16 TEMPERATURE CONTROL – STANDARD To operate the Kitchen controller: Turn off the Bathroom controller(s) If a temperature setting is displayed and the priority light is not glowing, it is necessary to turn off the  Bathroom controller(s) to gain priority. Refer to the notes on the Kitchen controller on page 14.
  • Page 17 TEMPERATURE CONTROL – STANDARD BATHROOM CONTROLLERS – STANDARD The Bathroom controller(s) allows the user to select the temperature setting for the hot water to be used in the bathroom. They have a minimum temperature setting of 37C and a maximum temperature setting of: ...
  • Page 18 TEMPERATURE CONTROL – STANDARD To operate a Bathroom controller: Turn off the Kitchen controller If a temperature setting is displayed and the priority light is not glowing, it is advised to turn off the  Kitchen controller. Refer to the notes on the Bathroom controllers on page 16.
  • Page 19 TEMPERATURE CONTROL – STANDARD WATER VOLUME FUNCTION – STANDARD CONTROLLER The water volume function is designed to warn, by a beeping sound, that a certain volume of water has been delivered from the water heater. It does not stop either the flow of or the heating of water. This function is particularly useful if a bath is being filled, or measuring the water consumed by the use of a shower.
  • Page 20 TEMPERATURE CONTROL – STANDARD Turn off the alarm in us e priority Press the water volume button to turn off the alarm.  The water volume operating light goes out and 0 x10l is C displayed momentarily on the controller. The temperature setting of the controller with priority is then displayed.

  • Page 21: Temperature Control - Deluxe

    TEMPERATURE CONTROL – DELUXE DELUXE CONTROLLER FUNCTIONS If one or more Deluxe controllers are installed, at least one must be on or the bath fill function activated for the water heater to operate. If all Deluxe controllers and the bath fill function are off, the water heater will only deliver cold water.
  • Page 22 TEMPERATURE CONTROL – DELUXE Bath fill water volume display panel – The selected bath fill water volume is displayed in litres on all Deluxe controllers. The selected bath fill water volume is displayed whenever the Bath Fill mode is on (refer to “Bath Fill Mode”...
  • Page 23 TEMPERATURE CONTROL – DELUXE VOICE PROMPT AND OPERATING TONE The Deluxe controllers have a series of voice prompts and operating tones which sound during certain operations. The voice prompts and operating tones sound from all Deluxe controllers, regardless of which Deluxe controller is being operated at the time.
  • Page 24 TEMPERATURE CONTROL – DELUXE Adjusting the Volume of the Voice Prompt and Operating Tone The volume of the voice prompt and the operating tone can be adjusted to a level comfortable for you. The volume of the voice prompt and the operating tone can be adjusted independently of each other. The volume levels on a Deluxe controller are adjusted independently of another Deluxe controller.
  • Page 25 TEMPERATURE CONTROL – DELUXE TEMPERATURE SETTINGS – DELUXE CONTROLLERS The temperature settings of each type of Deluxe controller are:  Bathroom1 & 2 Deluxe 37C to 46°C (in 1C increments), 48C*, 50C  Kitchen Deluxe 37C to 46°C (in 1C increments), 48C*, 50C, 55C, Temperature settings warm average hot shower...
  • Page 26 TEMPERATURE CONTROL – DELUXE KITCHEN CONTROLLER – DELUXE The Kitchen Deluxe controller allows the user to select the temperature setting for the hot water to be used in the kitchen and laundry. It has a minimum temperature setting of 37C and a maximum temperature setting ...
  • Page 27 TEMPERATURE CONTROL – DELUXE To operate the Kitchen Deluxe controller: Turn off the Bathroom Deluxe controller(s) If a temperature setting is displayed and the ACTIVE ACTIVE  light is not glowing, it is necessary to turn off the °C 8 8 8 8 5 5  ...
  • Page 28 TEMPERATURE CONTROL – DELUXE BATHROOM CONTROLLERS – DELUXE The Bathroom Deluxe controller(s) allows the user to select the temperature setting for the hot water to be used in the bathroom. They have a minimum temperature setting of 37C and a maximum temperature setting of: ...
  • Page 29 TEMPERATURE CONTROL – DELUXE To operate a Bathroom Deluxe controller: Turn off the Kitchen Deluxe controller ACTIVE If a temperature setting is displayed and the ACTIVE  °C 8 8 8 8 and ON / OFF operating lights are not glowing, it is 5 5  ...
  • Page 30 TEMPERATURE CONTROL – DELUXE BATH FILL MODE The Bath Fill mode is designed to allow the water heater to deliver a selected volume of water at a selected temperature. The Bath Fill mode commences when the BATH FILL button is on and a hot tap is opened. When the set volume has been delivered, the water flow from the water heater ceases and heating stops.
  • Page 31 TEMPERATURE CONTROL – DELUXE Close the front panel on the Deluxe controller. Deluxe controller Rheem  Turn on the Bath Fill mode Press the BATH FILL button.  On all Deluxe controllers: ACTIVE °C 1 2 0  4 0   The BATH FILL operating light will glow.
  • Page 32 TEMPERATURE CONTROL – DELUXE Bath Fill Mode – Explanatory Notes To operate the Bath Fill mode: Turn off all Deluxe controllers It is advised to turn off all Deluxe controller(s) before  ACTIVE activating the Bath Fill mode. °C 1 2 0 4 0  ...
  • Page 33 TEMPERATURE CONTROL – DELUXE Set the bath fill water volume Press the BATH FILL VOLUME  (up button) or the  BATH FILL VOLUME  (down button). ACTIVE The first press of either the BATH FILL VOLUME °C 1 2 0 4 0  ...
  • Page 34 TEMPERATURE CONTROL – DELUXE Open the hot tap. The operating light will glow on all Deluxe controllers. ACTIVE Measurement of the water flow at the water heater will °C 1 2 0 4 0   commence when the hot tap is opened. BATH (l) ...
  • Page 35 TEMPERATURE CONTROL – DELUXE Turning Off Bath Fill Mode During Its Operation The bath fill operation can be interrupted by pressing the BATH FILL button before completion of the bath fill operation. If it is necessary to turn off the Bath Fill mode before the operation is complete, during Step ...
  • Page 36 TEMPERATURE CONTROL – DELUXE Notes on the Bath Fill mode:  The Bath Fill mode can be set and turned on at any of the Deluxe controllers.  The Deluxe controllers do not require to have priority (ACTIVE light glowing) or be on in order to set the bath fill water volume or bath fill temperature or to turn the BATH FILL button on.
  • Page 37 TEMPERATURE CONTROL – DELUXE Opening a Second Hot Water Tap During Bath Fill Operation  The bath fill water volume is measured as the water flows through the water heater. If more than one hot tap is open, the Bath Fill mode will measure the total water volume drawn from all taps and the expected water volume from the first tap will be decreased.
  • Page 38 TEMPERATURE CONTROL – DELUXE Operation of the Bath Fill mode whilst a Deluxe Controller is ACTIVE It is recommended the Bath Fill mode be set and operated with the Deluxe controllers turned off (refer to Step 1 on page 31). However, if a Deluxe controller is ACTIVE during the setting and operation of the Bath Fill mode, then the following additional events occur: During...

  • Page 39: Save A Service Call

    SAVE A SERVICE CALL Check the items below before making a service call. You will be charged for attending to any condition or fault, which is not related to manufacture or failure of a part (refer to “Warranty” on page 1). NO DISPLAY ON THE CONTROLLER ...
  • Page 40 SAVE A SERVICE CALL GAS BOOSTER OPERATING TOO FREQUENTLY If the water heater is installed as a gas booster water heater to a solar preheat water heater, you may find that the water heater operates more frequently than expected. This will occur when the solar preheat water temperature is lower than 58°C, which may be experienced during periods of low solar energy gain or if there has been heavy hot water usage.
  • Page 41 SAVE A SERVICE CALL CLOUDS OF WHITE ‘VAPOUR’ FROM THE FLUE TERMINAL During the heating cycle, it is not unusual to see water vapour clouds steaming from the flue terminal, particularly on cold days. This is normal operation of the water heater. PRESSURE RELIEF VALVE DISCHARGING A pressure relief valve is incorporated into the water heater controls.

  • Page 42: Installation - Water Heater

    INSTALLATION – WATER HEATER THIS WATER HEATER IS FOR OUTDOOR INSTALLATION ONLY. THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING. Check the water heater is suitable for the gas type available. (refer to the rating label on the water heater) The 873 series of water heater may be installed as an in-series gas booster water heater to a solar preheat water heater.
  • Page 43 INSTALLATION – WATER HEATER As a guide the following requirements extracted from the New Zealand Gas Installations Standard NZS 5261, must be observed.  At least 300 mm between the top of the flue terminal and the eaves.  At least 300 mm horizontally between the flue terminal and the edge of any opening into the building, measured horizontally.
  • Page 44 INSTALLATION – WATER HEATER MAINS WATER SUPPLY Where the mains water supply pressure exceeds that shown in the table below, an approved pressure limiting valve that does not have non return valve characteristics (such as an RMC PSL series valve) is required and should be fitted as shown in the installation diagram (refer to page 51).
  • Page 45 INSTALLATION – WATER HEATER HOT WATER DELIVERY This water heater can deliver water at temperatures which can cause scalding. It is necessary and we recommend that a temperature limiting device be fitted between a water heater and the hot water outlets in any ablution and public areas such as a bathroom, ensuite or public amenities were the water heater is set above 55°C, to reduce the risk of scalding.
  • Page 46 INSTALLATION – WATER HEATER Where a temperature limiting device is installed adjacent to the gas booster water heater, the cold water line to the temperature limiting device can be branched off the cold water line either before or after the isolation valve and pressure limiting valve to the solar storage tank, but it MUST BE before the non return valve prior to an open circuit direct system.
  • Page 47 INSTALLATION – WATER HEATER CIRCULATED HOT WATER FLOW AND RETURN SYSTEM A continuous flow water heater cannot be installed as part of a circulated hot water flow and return system in a building. If a circulated flow and return system is required, it is necessary to bypass the continuous flow water heater and install a secondary water heater connected to the hot water flow and return line and supplied from the continuous flow water heater.
  • Page 48 INSTALLATION – WATER HEATER WATER TEMPERATURE DIAGRAMS 55°C 55°C Kitchen and Bathroom Controllers 55°C 55°C - Kitchen Controller Only 55°C - Bathroom Controllers Only 55°C 55°C No Controllers Notes:  Temperature Limiting Devices – refer to “Hot Water Delivery” on page 44. ...
  • Page 49 INSTALLATION – WATER HEATER Dimensions And Technical Data Rated delivery 11.3 12.5 litres / min (@ 40C rise) Recovery litres / min (@ 25C rise) Mass Empty Hourly Gas Min. Gas Max. Gas Gas Details Test Point Gas Pressure (kPa) Consumption Pressure Pressure...
  • Page 50 INSTALLATION – WATER HEATER DIMENSIONS – STANDARD CONTROLLERS Kitchen Controller (Standard) Bathroom Controller (Standard)
  • Page 51 INSTALLATION – WATER HEATER DIMENSIONS – DELUXE CONTROLLERS Deluxe controller Deluxe Controller – Cover Closed Bath Fill Bath Fill completed Bath Bath (automatic) Fill Water BATH FILL BATH FILL Volume Temp Bath Fill Button Press Bath Press Bath (Red light flashes) Fill Button Fill Button Set Bath Fill Water Volume...
  • Page 52 INSTALLATION – WATER HEATER TYPICAL INSTALLATION – OUTDOOR LOCATION NZS 5261...
  • Page 53 INSTALLATION – WATER HEATER TYPICAL INSTALLATION – GAS BOOSTER FOR SOLAR WATER HEATER Solar Loline Open Circuit With An In-Series Gas Booster Water Heater Solar Premier Loline Closed Circuit With An In-Series Gas Booster Water Heater...
  • Page 54 INSTALLATION – WATER HEATER NZS 5261 TYPICAL INSTALLATION SOLAR OPEN CIRCUIT THERMOSIPHON WITH IN-SERIES GAS BOOSTER Solar Hiline Open Circuit With An In-Series Gas Booster Water Heater...
  • Page 55 INSTALLATION – WATER HEATER 5261 Solar Premier Hiline Closed Circuit With An In-Series Gas Booster Water Heater...

  • Page 56: Connections - Plumbing

    CONNECTIONS – PLUMBING CONNECTION SIZES Model 016 to 020 Hot water connection R¾/20 Cold water connection R¾/20 Gas inlet R¾/20 All plumbing work must be carried out by a qualified person and in accordance with the National Plumbing Standard AS/NZS 3500.4 and local authority requirements. All gas work must be carried out by a qualified person and in accordance with the Australian Gas Installations Standard NZS 5261and local authority requirements.
  • Page 57 CONNECTIONS – PLUMBING PIPE SIZES The pipe sizing for hot water supply systems should be carried out by persons competent to do so, choosing the most suitable pipe size to ensure adequate flow for each individual application. Reference to the technical specifications of the water heater and local regulatory authority requirements must be made.

  • Page 58: Connections - Electrical

    CONNECTIONS – ELECTRICAL All electrical work and permanent wiring must be carried out by a qualified person and in accordance with the Wiring Rules AS/NZS 3000 and local authority requirements. Warning: Temperature controllers must not be fitted to this water heater (874 series) as part of a solar water heater system or if a Water Star water heater is installed because water at a temperature much higher than the controller setting can be delivered.

  • Page 59: Installation - Controllers

    INSTALLATION – CONTROLLERS CONTROLLERS The water heater can be installed with controllers to enable the user to control the temperature of the delivered water from the outlet of the water heater. There are two families of controllers suitable for installation with this water heater. These are the standard controllers and the Deluxe controllers.
  • Page 60 INSTALLATION – CONTROLLERS KITCHEN CONTROLLER The standard Kitchen controller or Kitchen Deluxe controller is to be installed in the kitchen or laundry only. It has a minimum temperature setting of 37C and a maximum temperature setting of:  55°C Choose a suitable location for the Kitchen controller, away from water, heat and sunlight. Kitchen controller (standard) base plate Screw x 2...
  • Page 61 INSTALLATION – CONTROLLERS Wiring installation: Penetrate the wall with a 30-35 mm hole at the controller location. Install the Kitchen controller cable between the location of the controller and the water heater. Remove the base plate from the controller. Draw the cable through the central hole in the base plate. Fix the base plate to the wall using suitable screws and wall anchors.
  • Page 62 INSTALLATION – CONTROLLERS If it is necessary to have an exposed wiring installation, follow this procedure omitting Steps 1 and 4, and make an opening in the thin section in the underside of the controller to accommodate the cable (as shown in the diagram), prior to Step 6.
  • Page 63 INSTALLATION – CONTROLLERS BATHROOM 1 AND BATHROOM 2 CONTROLLERS If only one Bathroom controller is to be installed, the standard Bathroom1 Controller or the Bathroom1 Deluxe controller must be used. If two Bathroom controllers are to be installed, one must be a standard Bathroom1 controller and the other must be a standard Bathroom 2 controller or one must be a Bathroom1 Deluxe controller and the other must be a Bathroom 2 Deluxe controller They have a minimum temperature setting of 37C and a maximum temperature setting of:...
  • Page 64 INSTALLATION – CONTROLLERS Wiring installation: Penetrate the wall with a 30-35 mm hole at the controller location. Install the supplied cable between the location of the controller and the water heater. Remove the base plate from the controller. Peel off one side of the adhesive paper from the foam packing and adhere to the back face of the base plate.
  • Page 65 INSTALLATION – CONTROLLERS CONNECTING THE CONTROLLER(S) TO THE WATER HEATER To connect the controller(s) to the water heater: Ensure the electrical supply to the water heater is switched off. Unscrew and gently remove the front panel from the water heater. Draw the cable(s) through the cable grommet on the underside of the water heater.

  • Page 66: Commissioning

    COMMISSIONING All water heaters are tested and adjusted before dispatch from the factory, however further adjustments may become necessary because of local conditions. TO TURN ON THE WATER HEATER  Open all of the hot taps in the house (don’t forget the shower). ...
  • Page 67 COMMISSIONING Gas Inlet Test Point Pressure To check the gas inlet pressure: Close any hot taps and ensure the burners are not operating. Close the gas isolation valve at the gas inlet to the water heater. Locate the gas inlet test point on the gas connection to the water heater.
  • Page 68 COMMISSIONING BURNER GAS PRESSURE It is necessary to check the burner gas pressure at both the minimum and maximum operational settings. To check and if necessary adjust the operational gas pressures, the electrical supply to the water heater must be switched on, the burners ignited and hot water must be flowing from a hot tap. Warning: The removal of the front panel will expose 240 volt wiring.
  • Page 69 COMMISSIONING Press and hold down the MIN button (“1L” is shown on the controller display), and observe the reading on the manometer. The red LED will glow and remain solid. Release the MIN button. The red LED goes out. If the manometer reading observed in step 11 agrees with the rating label, no further adjustment is required.
  • Page 70 COMMISSIONING Maximum test point gas pressure Refer to the rating label on the water heater for the maximum test point gas pressure. Follow Steps 10 to 16 of the “Minimum test point gas pressure” procedure, but open the hot tap fully and use the MAX button instead of the MIN button.
  • Page 71 COMMISSIONING PRESET OUTLET TEMPERATURE The factory preset outlet temperature of the water heater is:  55°C If a temperature controller is connected to the water heater, this will override the preset outlet temperature setting and the maximum outlet temperature will be: Maximum Outlet Temperature Kitchen controller connected 55°C...
  • Page 72 COMMISSIONING It is necessary to have the electrical supply to the water heater switched on during stages of checking or adjusting the preset outlet temperature procedure. Warning: The removal of the front panel will expose 240 volt wiring. Take care not to touch wiring terminals.
  • Page 73 COMMISSIONING TO TURN OFF THE WATER HEATER If it is necessary to turn off the water heater on completion of the installation, such as on a building site or where the premises is vacant, then:  Turn off the controllers(s) (if fitted) by pressing the on / off button. The light in the on / off button will go out and the priority light (standard controller) or the ACTIVE light (Deluxe controller), if it is on, will go out.

  • Page 74: Draining The Water Heater

    DRAINING THE WATER HEATER To drain the water heater:  Turn off the water heater (refer to “Turn Off The Water Heater” on page 72).  Open a hot tap (preferably the shower outlet).  Unscrew the two drain plugs, one each at the cold water inlet and hot water outlet, on the underside of the water heater.

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