GE PHB920 Owner's Manual page 27

Troubleshooting tips (Cont.) ... Before you call for service
Problem
Oven does not work or
appears not to work.
"Crackling" or "popping"
sound.
Why is my range making a
"clicking" noise when using
my oven?
Clock and timer do not work.
Oven door is crooked.
Oven light does not work.
Oven will not self-clean.
Oven will not steam clean.
Excessive smoking during
clean cycle.
Excessive smoking during
broiling.
Oven door will not open after
a clean cycle.
Oven not clean after a clean
cycle.
"LOCK DOOR" flashes in the
display.
DOOR LOCK light is on
when you want to cook.
"F— and a number or letter"
flash in the display.
Display goes blank.
Oven or cooktop will not stay
set.
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Possible Cause
Plug on range is not completely inserted in
the electrical outlet.
A fuse in your home may be blown or the
circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
Your range cycles the heating elements by
turning relays on and off to maintain the
oven temperature.
A fuse in your home may be blown or the
circuit breaker tripped.
Plug on range is not completely inserted in
the electrical outlet.
Oven controls improperly set.
The door is out of position.
Light bulb is loose or defective.
Pad operating light is broken.
The temperature is too high to set a self-
clean operation.
Oven controls improperly set.
The probe is plugged into the outlet in the
oven.
Display flashes HOT.
Oven controls improperly set.
Oven door is not closed.
Excessive soil or grease.
Food too close to burner element.
Oven too hot.
Oven controls improperly set.
Oven was heavily soiled.
The self-clean cycle has been selected but
the door is not closed.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
You have a function error code.
If the function code repeats.
A fuse in your home may be blown or the
circuit breaker tripped.
The clock is turned off.
Oven is in Sabbath Mode.
Function error.
What To Do
Make sure electrical plug is plugged into a live, properly grounded
outlet.
Replace the fuse or reset the circuit breaker.
See the Using the Oven section.
Verify, that the oven is not in Sabbath Mode. See the Special
Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Make sure electrical plug is plugged into a live, properly grounded
outlet.
See the Using the kitchen timer section.
Because the oven door is removable, it sometimes gets out of
position during installation. To straighten the door, push down on
the high corner.
Tighten or replace bulb.
Call for service.
Allow the oven to cool and reset the controls.
See the Cleaning the Oven section.
Remove the probe from the oven.
Allow the oven to cool to room temperature and reset the
controls.
See the Using Steam Clean section.
Make sure you close the door to start steam clean cycle.
Press the Cancel/Off pad. Open the windows to rid the room of
smoke. Wait until the LOCKED light goes off. Wipe up the excess
soil and reset the clean cycle.
Lower the rack position of the food.
Allow the oven to cool below locking temperature.
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a longer
period of time.
Close the oven door.
Press the Cancel/Off pad. Allow the oven to cool.
Press the Cancel/Off pad. Allow the oven to cool for one hour. Put
the oven back into operation.
Disconnect all power to the oven for at least 30 seconds and
then reconnect power. If the function error code repeats, call for
service.
Replace the fuse or reset the circuit breaker.
See the Special features section.
Verify that the oven is not in Sabbath Mode. See the Special
Features section.
Disconnect all power for at least 30 seconds and then reconnect
power. If repeating, call for service.
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