Warranty - Vermont Castings Merrimack Homeowner's Installation And Operating Manual

For vermont castings Merrimack, Non-catalytic Large Insert
Limited Lifetime warranty
MhSc warrants that all refractory brick and material
used in this product will be warranted against deteriora-
tion not resulting from physical damage or overloading
of the woodstove for the lifetime of this product. This
coverage includes the components of the everburn
System: "shoe, fountain, and fireback. coverage is
provided only to the original purchaser.
Limited 3 year warranty
All cast iron parts are warranted for a period of three years
against breakage, cracking or burn-through.
Limited 1 year warranty
The following part of the woodburning stove are warranted
to be free of defects in material and workmanship for a pe-
riod of one year from the date you receive it: The handles,
glass door panels, door gasketing and porcelain finish. Any
of these items found to be defective will be repaired or re-
placed at no charge, upon the return of the part with postage
prepaid to a Vermont Castings Authorized Dealer.
Any parts repaired or replaced during the limited warranty
period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of
the original limited warranty or six (6) months, whichever
is longer.
exclusions & Limitations
1. This warranty is non-transferable.
2. This warranty does not cover misuse of the stove. Misuse
includes overfiring, which will result if the stove is used
in such a manner as to cause one or more of the plates
to glow red. Overfiring can be identified later by warped
plates and areas where the paint pigments has burned
off. Overfiring in enamel stoves is identified by bubbling,
cracking, chipping and discoloration of the porcelain
enamel finish. MHSC offers no warranty on chipping of
enamel surfaces. Inspect your woodburning stove prior
to accepting it for any damage to the enamel.
3. This warranty does not cover misuse of the stove as
described in the Owners Guide, nor does it cover a
stove which has been modified unless authorized by
a MHSC representative in writing. This warranty does
not cover damage to the stove caused by burning salt
saturated wood, chemically treated wood, or any fuel
not recommended in the Owners Guide.
4. This warranty does not cover a stove repaired by
someone other than a Vermont Castings Authorized
Dealer.
30004671
LIMITeD LIFeTIMe warranty
5. Damage to the unit while in transit is not covered by this
warranty but is subject to a claim against the common
carrier. Contact Vermont Castings Authorized Dealer
from whom you purchased your stove or MHSC if the
purchase was direct. (Do not operate the stove as this
may negate the ability to process the claim with the
carrier).
6. Claims are not valid where the installation does not con-
form to local building and fire codes or, in their absence,
to the recommendations in our Owners Guide.
7. The salt air environment of coastal areas, or a high-
humidity environment, can be corrosive to the porcelain
enamel finish. These conditions can cause rusting of
the cast iron beneath the porcelain enamel finish, which
will cause the porcelain enamel finish to flake off. This
warranty does not cover damage caused by a salt air
or high-humidity environment.
8. MHSC shall have no obligation to enhance or update
any unit once manufactured.
IN NO EVENT SHALL MHSC BE LIABLE FOR INCIDENTAL AND
CONSEQUENTIAL DAMAGES. ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABIL-
ITY AND FITNESS, ARE LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY. THIS WARRANTY SUPERCEDES ALL
OTHER ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of
incidental and consequential damages or limitations on
how long an implied warranty lasts, so the above limita-
tions may not apply to you. This warranty gives you specific
rights and you may have other rights, which vary from
state to state.
how to obtain Service
If a defect is noted within the warranty period, the customer
should contact a Vermont Castings Authorized Dealer or
MHSC if the purchase was direct with the following infor-
mation:
1. Name, address, and telephone number of the pur-
chaser
2. Date of Purchase.
3. Serial number from the label on the back
4. Nature of the defect or damage.
5. Any relevant information or circumstances, e.g., instal-
lation, mode of operation when defect was noted.
A warranty claim will then start in process. MHSC reserves
the right to withhold final approval of a warranty claim
pending a visual inspection of the defect by authorized
representatives.
Merrimack Large Insert
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