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CALL IN PROGRESS FEATURES
HOLDING CALLS
Exclusive Hold
With call in progress
– Press the Flash button (if equipped)
OR – Press the hook switch momentarily
– Receive dial tone
– Dial # + #
– Replace handset
Retrieve Held Call
– Lift handset
– Dial # + #
– Converse
– Replace handset to disconnect
TRANSFERRING CALLS
Screened Transfer
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial station number
– Announce call
– Replace handset to release
Unscreened Transfer
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial station number
– Replace handset to release
Transfer Via Page
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial # + 6
– Dial page zone (00-32)
– Announce call over page
– Wait for page answer
– Replace handset to release
Trunk-to-Trunk Transfer (Transfer to Outside Line)
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial trunk group access code (example...9)
– Dial telephone number
– Announce call
– Replace handset to release
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