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Win Standard Line User Manual

Standard line telephone
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Standard Line Telephone User Guide
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WIN
Communications Corporation

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Summary of Contents for Win Standard Line

  • Page 1 Standard Line Telephone User Guide ® ® Communications Corporation...

  • Page 2: Table Of Contents

    CONTENTS Answering Calls Internal Calls External Calls Selected Trunk answer Page Answer Placing Calls Internal Calls External Calls Last Number Redial Speed Dial Busy Queue Call in Progress Features Holding Calls Transferring Calls Conferencing Calls Parking Calls Call Forwarding Call Pickup Account Code Registry Paging Do Not Disturb...

  • Page 3: Answering Calls

    ANSWERING CALLS INTERNAL CALLS Receive ringing at station – Lift handset – Converse – Replace handset to disconnect EXTERNAL CALLS Receive ringing at station – Lift handset – Converse – Replace handset to disconnect SELECTED TRUNK ANSWER – Lift handset –...

  • Page 4: Placing Calls

    PLACING CALLS INTERNAL CALLS – Lift handset – Dial station number – Voice announce after tone – Press additional digit to force ring – Replace handset to disconnect EXTERNAL CALLS Trunk Group Access – Lift handset – Dial trunk group access code (example...9) –...

  • Page 5: Speed Dial

    SPEED DIAL – Lift handset – Dial speed dial access code (example...6) – Dial 4-digit speed dial code (0000-4999 for system or 9000-9499 for station) – Converse – Replace handset to disconnect BUSY QUEUE Receive busy signal while calling a station or accessing a telephone line –...

  • Page 6: Call In Progress Features

    CALL IN PROGRESS FEATURES HOLDING CALLS Exclusive Hold With call in progress – Press the Flash button (if equipped) OR – Press the hook switch momentarily – Receive dial tone – Dial # + # – Replace handset Retrieve Held Call –...

  • Page 7: Conferencing Calls

    CONFERENCING CALLS Initiating a new conference call With call in progress – Press the Flash button (if equipped) OR – Press the hook switch momentarily – Receive dial tone – Dial station number OR – Dial trunk group access code (example 9) –...

  • Page 8: Call Forwarding

    Direct Group Park With call in progress – Press the Flash button (if equipped) OR – Press the hook switch momentarily – Receive dial tone – Dial access code (set by system administrator) – Dial group number (01-32) – Dial orbit number (01-16) –...
  • Page 9 Follow-Me Forwarding From station set where calls are to be forwarded to – Lift handset – Dial # + 92 – Dial 0 for Day forward or 1 for Night forward – Dial your forwarding station number – Listen for confirmation tone –...

  • Page 10: Call Pickup

    CALL PICKUP Direct Upon hearing ringing indication – Lift handset – Dial * + 3 – Dial extension number of ringing station – Converse Group Upon hearing ringing indication – Lift handset – Dial * + 9 – Converse Exclusive Hold –...

  • Page 11: Paging

    PAGING Page – Lift handset – Dial # + 6 – Dial page zone (00-32) – Make page announcement – Replace handset Answer Receive page – Lift handset – Dial # followed by 68 for Internal Page 69 for External Page –...

  • Page 12: Station/System Preferences

    STATION/SYSTEM PREFERENCES STATION SPEED DIAL – Lift handset – Dial * + 7 – Dial desired Speed Dial code (9000-9499) – Dial telephone number – Press the Flash button (if equipped) OR – Press the hook switch momentarily – Receive dial tone –...

  • Page 13: Reference Numbers

    REFERENCE NUMBERS Voice Mail Access Call Voice Mail from . . . Inside __________________________________________________________ Outside ________________________________________________________ Enter System Access Code ________________________________________ Enter User ID____________________________________________________ Enter Password __________________________________________________ Important Numbers 1.______________________________________________________________ 2.______________________________________________________________ 3.______________________________________________________________ 4.______________________________________________________________ 5.______________________________________________________________ 6.______________________________________________________________ 7.______________________________________________________________ 8.______________________________________________________________ 9.______________________________________________________________ 10. ____________________________________________________________...

  • Page 14: Agent Features

    AGENT FEATURES Log On – Lift handset – Dial ** + 85 – Dial 4 digit Agent Pin Number if required for Logon – Listen for confirmation tone – Replace handset Log Off – Lift handset – Dial * + 85 –...
  • Page 15 NOTES...
  • Page 16 NOTES...
  • Page 17 NOTES...
  • Page 18 TANDARD ELEPHONE UICK EFERENCE UIDE Answering Calls Lift handset / Converse Internal Lift handset / Converse External Placing Calls Internal Lift handset / Dial station number / Converse Lift handset / Dial #6 / Dial two digit area code Page Lift handset / Dial 9 / Dial telephone number / External Converse...
  • Page 19 Communications Corporation 6755 Jimmy Carter Blvd. Norcross, Georgia 30071 770 447 9555 Fax 770 449 3799 ©1999 WIN ® Communications Corp. The material contained herein is subject to ® change without prior notice at the sole discretion of WIN Communications Corp.

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