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Summary of Contents for Sennheiser Comfort calls
- Page 1 Comfort DECT calls OfficeRunner™ Instruction manual...
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Page 2: Table Of Contents
Contents Contents Important safety information ................... 2 The OfficeRunner™ wireless headset system ............. 4 Delivery includes ......................5 Product overview ......................6 Base station ......................... 6 Headset ......................... 7 Overview of the buttons ....................8 Overview of the LEDs ..................... 9 Putting the headset system into operation ............. -
Page 3: Important Safety Information
(e.g. paper clips, hair pins, earrings) come into contact with the interfaces and contacts. • Sennheiser Communications is not liable for damages resulting from the loss of connection due to a run flat battery, an old battery or exceeding the DECT transmission range. - Page 4 • a heat hazard, • a fire hazard, • an explosion hazard, • a smoke or gas hazard. Please understand that Sennheiser Communications does not accept liability for damage arising from abuse or misuse. Keep away from children. Do not short-circuit.
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Page 5: The Officerunner™ Wireless Headset System
The OfficeRunner™ wireless headset system The OfficeRunner™ wireless headset system The Sennheiser Communications OfficeRunner™ is a wireless DECT headset system which is intended for professional office use. • Can be used with a fixed line phone or PC (VoIP) • Quick link establishment between headset and base station •... -
Page 6: Delivery Includes
Delivery includes Delivery includes 1 base station 1 headset with built-in rechargeable battery 1 bendable earloop 2 earloops (size and L) 1 headband 1 name plate with cheek spacer (pre-installed) 1 name plate 1 power supply unit 1 telephone cable 1 USB cable 1 safety guide (booklet with important safety information) 1 quick guide... -
Page 7: Product Overview
Product overview Product overview Base station · ¶ ³ ² º » ¾ µ ¿ ´ ¹ ¸ µ ACC ³ socket PC button with LED ¸ · DIP switch row Charging contacts ¹ DC IN » socket PHONE button with LED ¿... -
Page 8: Headset
Product overview Headset Microphone Battery compartment cover Name plate with cheek spacer Earpiece HEADSET LED Name plate LINK button Headband AUDIO button Charging contacts Earloop Ear pad Charging contacts Headset holder Earloop slot... -
Page 9: Overview Of The Buttons
Overview of the buttons Overview of the buttons Base station ³ Action Button Functions Page » Selects the Phone mode Press the » PHONE button Establishes/disconnects the link between headset and base station Accepts/ends a call (with electronic call control/ handset lifter) Selects the PC mode Press the... -
Page 10: Overview Of The Leds
Overview of the LEDs Overview of the LEDs Base station ³ LED of the PC button ³ Meaning » lights up PC mode flashes Incoming PC call LED of the PHONE button » Meaning lights up Phone mode ¿ flashes Incoming telephone call ´... -
Page 11: Putting The Headset System Into Operation
Putting the headset system into operation Putting the headset system into operation Putting the base station into operation You can use the headset system with your fixed line phone (Phone mode) and/or your PC mode). The base station controls the wireless communication between the products. - Page 12 Putting the headset system into operation Connecting the base station to the mains power supply The base station is ready for operation as soon as it is connected to the mains power supply. Connect the DC IN connector of the power supply unit to the DC IN socket ¹.
- Page 13 Putting the headset system into operation Connection to a fixed line Disconnect the handset cable from the telephone. phone without headset socket ¾. Connect the handset cable to the Handset socket º Use the telephone cable to connect the Phone socket to the handset socket on the telephone.
- Page 14 Putting the headset system into operation Connection of an optional You can also connect the HSL 10 mechanical handset lifter from Sennheiser mechanical handset lifter Communications (see “Accessories and spare parts” on page 36): (with connection Connect the base station to the fixed line phone as described under...
- Page 15 Set the DIP switch to the lower position. The necessary connection and adapter cables are available from your Sennheiser partner. For additional information, please visit our website at www.senncom.com/headsetselector. Setting up the base station Place the base station at a minimum distance of 15 to 20 cm from the fixed line phone.
- Page 16 Putting the headset system into operation Installing the HeadSetup software HeadSetup software enables the headset system to communicate with a wide variety of softphones and allows you to use the call control functions. Even without the HeadSetup software, the headset system can still be used as an audio input and output device.
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Page 17: Putting The Headset Into Operation
Putting the headset system into operation Putting the headset into operation The headset can be worn on the right or left ear. To wear the headset, you can either use an earloop (bendable or non-bendable in size or L) or the headband with ear pad. -
Page 18: Testing The Headset System In Phone Mode And Adjusting It
Putting the headset system into operation Labeling the headset The name plate allows you to label the headset. Change the lettering of the name plate. The “Nameplate-template.pdf” PDF file included on the CD ROM allows you to create and print individual name plates. Swapping the assignment of the AUDIO button The assignment of the AUDIO button can be swapped depending on... - Page 19 Putting the headset system into operation Press either the LINK button on the headset or the PHONE » button on the base station. A wireless link is established between the headset and the base ¿ station, the LINK LED lights up blue and the HEADSET LED flashes blue.
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Page 20: Testing The Headset System In Pc Mode And Adjusting It
Putting the headset system into operation Testing the headset system in mode and adjusting it Testing the PC connection » When Phone mode is selected (the LED of the PHONE button lights up white): ³ Press the PC button on the base station. ³... -
Page 21: Adjusting Advanced Settings
Putting the headset system into operation Adjusting advanced settings ¸ The DIP switch row allows you to adjust the headset system to your individual needs. By default, all DIP switches except for DIP switch 5 are set to the upper position. To change the settings of the DIP switch row ¸: If necessary, disconnect an existing wireless link between base station and headset (see page 23). - Page 22 Putting the headset system into operation Automatically establishing the wireless link between headset and base station (Auto Link) – DIP switch 4 Switch position Function Switched off You have to manually establish the wireless link (see page 23). Switched on When taking the headset out of the base station, a wireless link is automatically established between headset and base station (Auto Link).
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Page 23: Using The Headset System
Using the headset system Using the headset system Charging the headset’s rechargeable battery If you charge the rechargeable battery for the first time, allow charging for at least 20 minutes without interruption. A complete charging process takes about 60 minutes. You can interrupt charging at any time without damaging the rechargeable battery. -
Page 24: Switching The Headset On/Off
Using the headset system Switching the headset on/off If you place the headset into the base station, the headset automatically switches to standby mode. In standby mode, the power consumption is very low and the radiated power is reduced to a minimum. The HEADSET LED lights up blue during charging. -
Page 25: Putting The Headset On And Adjusting It
Using the headset system Putting the headset on and adjusting it Wearing the headset with the earloop Slightly pull the earloop away from the headset. If you are using a non-bendable earloop: Place the earloop behind your ear so that it follows the contour of your ear. -
Page 26: Calling Via The Fixed Line Phone Using The Headset
Using the headset system Calling via the fixed line phone using the headset Accepting an incoming call You hear the ring tone of the fixed line phone: Put on the headset and establish a wireless link between headset and base station (see page 23). If you are using a handset lifter/electronic hook switch, the call is automatically accepted. -
Page 27: Calling Via The Pc Using The Headset
Using the headset system Ending a call Disconnect the wireless link between headset and base station (see page 23). If you are using handset lifter/electronic hook switch, the call is automatically ended. If you are using a handset lifter/electronic hook switch: Hang up the handset or press the “end call”... - Page 28 Using the headset system Making a PC call Establish a wireless link between headset and base station (see page 23). Make the call using your softphone. Ending a PC call Disconnect the wireless link between headset and base station (see page 23).
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Page 29: Switching Between Phone And Pc Mode
Using the headset system If the “Always Audio” function is activated, you can still accept calls via the Phone mode. After ending the call, the base station automatically switches back to mode and all PC audio is reproduced via the headset. Switching between Phone mode... -
Page 30: Adjusting The Volume
Using the headset system To start the conference call using the master headset: Establish a wireless link between headset and base station (the LINK ¿ flashes blue). To add a guest headset to the conference call: Place the guest headset to be added to the conference call into the base station of the master headset. -
Page 31: Muting The Headset's Microphone
Using the headset system The volumes can be adjusted in several steps. When the minimum or maximum volume is reached, you hear a double beep in the headset. To increase or reduce the volume step-by-step, push the AUDIO button upwards or downwards. Vol –... -
Page 32: If You Leave The Dect Range
Using the headset system Pairing the headset to third party DECT GAP telephones Place the OfficeRunner™ headset at a maximum distance of 1 m from the third party base station. Simultaneously press and hold the headset’s LINK button AUDIO button for 5 seconds. -
Page 33: Cleaning And Maintaining The Headset System
Cleaning and maintaining the headset system Cleaning and maintaining the headset system CAUTION Damage to the product due to liquids! Liquids entering the product can short-circuit the electronics or damage the mechanics. Solvents or cleansing agents can damage the surface of the product. -
Page 34: Replacing The Ear Pad Of The Headband
Cleaning and maintaining the headset system Replacing the ear pad of the headband You can replace the ear pad. Spare ear pads are available from your Sennheiser partner. Remove the old ear pad Attach the new ear pad by placing the fastening tab... -
Page 35: Replacing The Headset's Rechargeable Battery
Cleaning and maintaining the headset system Replacing the headset’s rechargeable battery You can replace the rechargeable battery. Spare rechargeable batteries are available from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser Communications. CAUTION Damage to the product due to improper handling The cable connections can be damaged when subjected to mechanical stress. -
Page 36: If A Problem Occurs
If a problem occurs If a problem occurs Problem Possible cause Possible solution The headset is placed into Base station is not connected to the Connect the base station to the mains power the base station but does mains power supply supply (see page 11). -
Page 37: Accessories And Spare Parts
Accessories and spare parts Accessories and spare parts For additional information on accessories and spare parts, please contact Headsets.com. Accessories • HSL 10 handset lifter – mechanical handset lifter – incl. ring tone detection – supports nearly all standard desktop telephones •... -
Page 38: Specifications
Specifications Specifications OfficeRunner™ base station Dimensions 108 x 116 x 114 mm (W x H x D) Weight approx. 368 g Operating temperature range +5 °C to +45 °C (+41 °F to +113 °F) −20 °C to +70 °C (–4 °F to +158 °F) Storage temperature range OfficeRunner™... - Page 39 Specifications OfficeRunner™ power supply unit Nominal input voltage 100 to 240 V~ Nominal input current max. 0.2 A Mains frequency 50 to 60 Hz Nominal output voltage Nominal output current max. 850 mA Operating temperature range +5 °C to +45 °C (+41 °F to +113 °F) −20 °C to +70 °C (–4 °F to +158 °F) Storage temperature range Relative humidity...
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Page 40: Manufacturer Declarations
Manufacturer Declarations Manufacturer Declarations Warranty Sennheiser Communications A/S gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.senncom.com or contact your Sennheiser partner. In compliance with the following requirements • RoHS Directive (2002/95/EC) •... - Page 41 This class B digital equipment complies with the Canadian ICES-003. Changes or modifications made to this equipment not expressly approved by Sennheiser electronic Corp. may void the FCC authorization to operate this equipment. Before putting the equipment into operation, please...
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Page 42: Index
Index Index Buttons base station 8 ABC switch headset 8 adjusting 18 overview 8 ACC socket connection of an optional me- chanical handset lifter 13 Calling Accessories accepting an incoming fixed line connection of an optional me- phone call 25 chanical handset lifter 13 accepting an incoming PC call 26 Acoustic signals... - Page 43 Index GAP telephone pairing 31 connecting the base station to a PC 14 Guest headset holding a conference call 28 PC audio reproducing via the headset 27 PC connection testing 19 Headband 16 PC mode Headset adjusting 19 adjusting 24 testing 19 attaching the earloop 16 attaching the headband 16...
- Page 44 Index Wideband and narrowband mode switching between wideband and narrowband mode 21 Wireless link establishing automatically (Auto Link) 21...
- Page 45 Printed in China Publ. 06/10 Sennheiser Communications A/S Langager 6, 2680 Solrød Strand, Denmark www.senncom.com...
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Questions and answers
are these devices bluetooth enabled
The Sennheiser Comfort Calls devices described in the context use DECT wireless technology for communication. There is no mention of Bluetooth capability in the provided information.
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