Ford 2012 Flex Owner's Manual
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November 2011
Second Printing
Owner's Guide
FORD Flex
Litho in USA
fordowner.com
www.ford.ca
CA8J 19A321 AB

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Summary of Contents for Ford 2012 Flex

  • Page 1 November 2011 Second Printing Owner’s Guide FORD Flex Litho in USA fordowner.com www.ford.ca CA8J 19A321 AB...
  • Page 2: Table Of Contents

    Navigation system based climate control Rear window defroster Lights Headlamps Turn signal control Interior lamps Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Moonroof 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 3 Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes AdvanceTrac Transmission operation Reverse sensing system Rear-view camera system All wheel drive 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 4 Reporting safety defects (Canada only) Cleaning Maintenance and Specifications Engine compartment Changing the wiper blades Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 5 Errors and omissions excepted. © Ford Motor Company 2011 2012 Flex (471) Owners Guide, 2nd Printing...
  • Page 6: Introduction

    Introduction CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
  • Page 7 In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 8 Failure to follow the specific warnings and instructions could result in personal injury. WARNING: Front seat mounted rear-facing child or infant seats should NEVER be placed in front of an active passenger airbag. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 9 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 10 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
  • Page 11 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
  • Page 12 Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 13 Brake Fluid - Parking Aid System Non-Petroleum Based Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps-Front Fuse Compartment Fuel Pump Reset Windshield Wash/Wipe Windshield Rear Window Defrost/Demist Defrost/Demist 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 14 Sparks Explosive Gas Fan Warning Maintain Correct Fluid Power Steering Fluid Level Service Engine Soon Engine Air Filter Passenger Compartment Jack Air Filter Low Tire Pressure Check Fuel Cap Warning 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 15: Instrument Cluster

    If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately by your authorized dealer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 16 ABS light stays illuminated or continues to flash, a malfunction has been detected, have the system serviced immediately by your authorized dealer. Normal braking is still functional unless the brake warning light also is illuminated. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 17 AdvanceTrac /traction control: Illuminates when the AdvanceTrac /traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 18 Driving chapter. Anti-theft system: Flashes when the SecuriLock Passive Anti-theft System has been activated. Door ajar: Illuminates when the ignition is in the on position and any door is not completely closed. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 19: Gauges

    If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible. Message center activation chime: Sounds when some warning messages appear in the message center display for the first time. GAUGES 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 20 The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located. Refer to Filling the tank in the Maintenance and Specifications chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 21: Message Center

    For more information, refer to MyKey in the Locks and Security chapter. MILES (km) TO E This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 22 Your vehicle must be moving to calculate instantaneous fuel economy. When your vehicle is not moving, this function shows ↓, one or no bars illuminated. Instantaneous fuel economy cannot be reset. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 23 OIL LIFE This displays the remaining oil life. An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule. USE ONLY RECOMMENDED ENGINE OILS. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 24 This feature sounds a tone to warn the driver of obstacles near the rear bumper, and functions only when R (Reverse) gear is selected. Press RESET to turn it off or on. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 25 DRIVER DOOR AJAR — Displayed when the driver door is not completely closed. PASSENGER DOOR AJAR — Displayed when the passenger door is not completely closed. REAR LEFT DOOR AJAR — Displayed when the rear left door is not completely closed. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 26 TIRE PRESSURE MONITOR FAULT — Displayed when the Tire Pressure Monitoring System is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 27 ACTIVE PARK CANCELLED (if equipped) — Displayed when the active park assist feature has been canceled when it is in use. Refer to Active park assist in the Driving chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 28 See Active park assist in the Driving chapter for more information. ACTIVE PARK FINISHED (if equipped) — May display when using the active park assist system. See Active park assist in the Driving chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 29 ADVTRAC ON MYKEY SETTING — Displayed when a MyKey is in use when trying to disable the AdvanceTrac system and the optional setting is on. Refer to MyKey in the Locks and Security chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 30 POWER REDUCED TO LOWER TEMP — Displayed when vehicle performance is reduced due to high engine fluid temperatures. See Engine fluid temperature management and What you should know about fail-safe cooling in the Maintenance and Specifications chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 31: Entertainment Systems

    AM/FM CD/MP3 satellite compatible sound system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 32 10 in AM, 10 in FM1 and FM2. Saving presets automatically: Autoset allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 33 CD: Press to enter CD/MP3 mode. If a disc is already loaded into the system, CD/MP3 play will begin where it ended last. If no CD is loaded, NO DISC will appear in the display. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 34 In TEXT MODE: Sometimes the display requires additional text to be displayed. When the < / > indicator is active, press TEXT and then press SEEK to view the additional display text. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 35 (Jazz, Rock, News, etc.), press SEEK to seek to the previous/next channel in the selected category. Press and hold SEEK to fast seek through the previous/next channels. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 36 Categories (Pop, Rock, News, etc.) Press OK when the desired category appears in the display. After a category is selected, press SEEK to search for that specific category of channels 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 37 DISABLE as the alerts are currently on, so your other option is to turn them off. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 38 BALANCE: Press SEEK to adjust the audio between the left (L) and right (R) speakers. FADE: Press SEEK to adjust the audio between the back (B) and front (F) speakers. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 39 PHONE: If your vehicle is equipped with SYNC , press to access SYNC PHONE features. Refer to the SYNC information included with your vehicle for further information. If your vehicle is not equipped with SYNC , the display will read NO PHONE. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 40: Auxiliary Input Jack (Line In)

    Auxiliary input jack (Line in) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 41 The audio extension cable must be long enough to allow the portable music player to be safely stored while the vehicle is in motion. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 42: Usb Port

    USB port (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 43 CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached.
  • Page 44 .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255. • Creating discs with only one level of folders will help with navigation through the disc files. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 45: Satellite Radio Information

    • Antenna obstructions: For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 46 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 47 NO TEXT Artist information not Artist information not available. available at this time on this channel. The system is working properly. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 48 CALL SIRIUS Satellite service has Call SIRIUS at 1–888–539–7474 been deactivated by 1–888–539–7474 to SIRIUS Satellite re-activate or resolve Radio. subscription issues. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 49: Family Entertainment System

    FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 50 The DVD system can be used to connect and play auxiliary electronic devices (game systems, personal camcorders, video cassette recorders, etc) and to connect to and access certain files through your USB port. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 51 3. Whatever is plugged in will automatically begin to play on your screen. If your auxiliary source does not have a video signal, or if the DVD system does not detect a video signal from the auxiliary source, the screen will remain black. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 52 Press and hold to activate fast forward mode (2x, 4x, 8x, 16x or 32x). • (Fast reverse/previous): Press to access the previous track or chapter. Press and hold to activate fast reverse within a disc. Press (Play) to resume normal playback speed and volume. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 53 Note: Ensure that you do not pull the LCD screen too far forward as it can cause damage. 10. CD/DVD slot: Insert the disc, label side facing the rear passengers. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 54 2. Cursor controls: Use in various active menus to advance the cursor up/down/left/right. When not in a menu, the left and right cursor controls decrease and increase the display brightness, and the left and right 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 55 13. Numeric Keypad: Use the numeric controls to enter in a specific CD/MP3 track or DVD chapter to be played. 14. C (Cancel): Press to cancel/clear the numeric input (i.e. chapter number). 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 56 21. LANGUAGE (DVD dependent): Press to select the desired language. 22. ENTER: Press to select the highlighted menu option. 23. ILLUMINATION: Press to illuminate the remote control and backlight all of the buttons for night use. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 57 Two AAA batteries are needed to operate the headphones. (Batteries are included.) Additional infrared wireless headphones may be purchased for use with the system. Also, wired headphones may be purchased and plugged in 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 58 • Select the desired audio source (Channel/Monitor A or B) for each set of wireless headphones by using the A/B selection switch on the ear piece. • Adjust the volume control to the desired listening level. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 59 Single Play: Single play consists of all occupants in the vehicle listening to the same playing media over the front and rear speakers. When the DVD system is on and in single play, the same source will play through all vehicle speakers. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 60 Note: Channel B headphones can only listen to either the DVD media, Monitor A or the DVD system auxiliary inputs. Channel A headphones have access to all available media sources. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 61 Note: This is the only way to gain access to the Setup menu options. You cannot access from the monitor headrest controls. Note: On any of the following screens, press to access the previous/next menu level. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 62 This screen allows you to select the language you would like for use with the DVD player commands and set-up screens. To access: 1. Press SETUP on the remote to access the menu options. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 63 4. When Angle Mark is highlighted, press to access the menu. 5. Press to select from all available angles. 6. When the desired language is highlighted, press ENTER on the remote to confirm the selection. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 64 2. Press to ’highlight’ the film reel icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the Video setup menu. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 65 Play. In Single Play mode, all speakers listen to the same media. In Dual Play mode, rear seat passengers can use the infrared wireless, or wired (not included) headphones to listen to a different playing media than the front seat passengers. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 66 /or any other media) broadcasting/streaming via internet, intranets and/or other networks or in other electronic content distribution systems, such as pay-audio or audio-on-demand applications. An independent license for such use is required. For details, please visit http:// www.mp3licensing.com. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 67 Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 68 Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln-Mercury could void user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 69: Navigation System

    Your vehicle may be equipped with SYNC , a hands-free communications and entertainment system with special phone and media features. For more information, please refer to the SYNC supplement or to the SYNC section in the Navigation System supplement (if equipped). 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 70: Climate Controls

    • : Distributes air through the instrument panel vents, floor vents, rear seat floor vents and de-mister vents. • : Distributes air through the floor vents and rear seat floor vents. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 71 – Rear fan speed control: Press to decrease the fan speed for the rear climate area. + Rear fan speed control: Press to increase the fan speed for the rear climate area. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 72 2. Press A/C. 3. Adjust the temperature to the warmest setting. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents toward the side windows. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 73: Dual Electronic Automatic Temperature Control

    When choosing to control airflow manually, press repeatedly to choose a setting: • : Distributes air through the windshield defroster vents, de-mister vents, floor vents and rear seat floor vents. The system will automatically provide outside air to reduce window fogging. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 74 Refer to Front seating in the Seating and Safety Restraints chapter for more information. 9. PASS TEMP: Press to activate separate passenger temperature control and turn the dial to increase/decrease the airflow temperature for the passenger side of the vehicle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 75 – Rear fan speed control: Press to decrease the fan speed for the rear climate area. + Rear fan speed control: Press to increase the fan speed for the rear climate area. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 76: Navigation System Based Climate Control

    A/C engages automatically in MAX A/C, (defrost) and (floor/defrost). 4. Passenger temperature: Press to activate separate passenger temperature control and increase/decrease the air temperature on the passenger side of the vehicle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 77 Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 78 To return to full automatic control, press AUTO on the main bezel. Fan Speed– Press to decrease/increase the fan speed. Dual– Press to activate/deactivate separate driver and passenger temperature controls. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 79 • Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 80 1. Select 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan to the highest speed. 5. Direct the outer instrument panel vents toward the side windows. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 81 Rear driver side heated seat control (if equipped): Press to heat the seat. Refer to Rear seats in the Seating and Safety Restraints chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 82: Rear Window Defroster

    Running the system without a filter in place could result in degradation or damage to the system. For replacement intervals, refer to the Scheduled Maintenance chapter. For more information regarding your filter, see your authorized dealer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 83: Lights

    To program the auto lamp exit time delay: 1. Start with the ignition off and the headlamp control in the autolamp position. 2. Turn the headlamp control to off. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 84 High beams Push the lever toward the instrument panel to activate. Pull the lever towards you to deactivate. Flash-to-pass Pull and release to activate. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 85 The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 86 The horizontal edge of the brighter light should touch the horizontal reference line. 6. Close the hood and turn off the lamps. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 87: Turn Signal Control

    Rear map lamps Your vehicle may have second row lamps located within the grab handles. Press the detent on the lens to turn the lamps on. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 88: Bulb Replacement

    • Large water droplets, drip marks or streaks present on the interior of the lens Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 89 To replace all instrument panel lights - see your authorized dealer. *To replace these lamps - see your authorized dealer. Replacing interior bulbs Check the operation of all bulbs frequently. Replacing exterior bulbs Check the operation of all the bulbs frequently. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 90 Replacing front parking lamp/turn signal bulbs 1. Make sure headlamp switch is in the off position, then open the hood. 2. Reach behind the headlamp assembly to access the bulb sockets and connectors. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 91 3. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 4. Pull the bulb straight from the socket. Install new bulb(s) in reverse order. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 92 3. Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips. 4. Rotate the bulb counterclockwise to remove from the fog lamp. Install the new bulb in reverse order. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 93: Driver Controls

    When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 94: Steering Wheel Adjustment

    3. While holding the steering wheel in place, pull the lever up to its original position to lock the steering column. WARNING: Never adjust the steering wheel when the vehicle is moving. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 95 Press the release area on the rear edge of the bin door to open the storage compartment. The door will open to the full open position. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 96 This variation is four degrees between adjacent zones and will become noticeable as the vehicle crosses multiple zones. A correct zone setting will eliminate this error. Refer to Compass zone adjustment. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 97 ZONE XX changes to the correct zone (1–15) in the CID. 5. The direction will display after the buttons are released. The zone is now updated. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 98 4. Rear power point outlet, 110 Volt power point outlet and rear climate controls (if equipped). 5. Basic storage WARNING: Use only soft cups in the cupholder. Hard objects can injure you in a collision. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 99 The refrigerator/freezer will operate when the vehicle is on or the ignition is in the accessory mode. Ford recommends only using the refrigerator/freezer when the vehicle’s engine is running. If there is a need to use the refrigerator/freezer when the engine is off, turn the ignition to the accessory mode and limit the time the refrigerator is running to avoid draining the vehicle’s battery.
  • Page 100 Auxiliary power points can be found in the following locations: • Near the floor in the front console bin on the passenger’s side • In the center console utility compartment 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 101 The 110V AC power point is located on the back of the center console. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 102 Green light is on — Power point is ready to supply power Green light is off — Power point power supply is off. Ignition is not in RUN position Green light is blinking — Power point is in fault mode 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 103: Power Windows

    This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the window will move down until the bounce-back position is reached. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 104 R (Reverse) to ensure a bright clear view when backing up. Do not block the sensors on the front and back of the interior rear view mirror since this may impair proper mirror performance. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 105: Mirrors

    These actions could cause damage to the glass and mirrors. Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 106: Speed Control

    With speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 107 Press the brake pedal to disengage the speed control. Disengaging the speed control will not erase the previous set speed. Resuming a set speed Press and release RESUME. This will automatically return the vehicle to the previously set speed. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 108 (Seek): Press to select the previous/next radio station preset, CD track or satellite radio channel (if equipped) depending on which media mode you are in. MEDIA: Press repeatedly to scroll through available audio modes. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 109 Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press and hold to exit phone mode or end a call. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 110: Moonroof

    For example: Bounce-back can be used to overcome the resistance of ice on the roof or seals. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 111 (i.e. new HomeLink equipped vehicle purchase). It is also suggested that upon the sale of the vehicle, the programmed Homelink buttons be erased for security purposes, refer to Programming in this section. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 112 Note: There are 30 seconds in which to initiate Step 6. 6. Return to the vehicle and firmly press, hold for two seconds and release the programmed HomeLink button. Repeat the 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 113 HomeLink . The indicator light will flash slowly and then rapidly after HomeLink accepts the radio frequency signal. • Proceed with Step 3 in the Programming section. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 114 2. The indicator light will begin to flash after 20 seconds. Without releasing the HomeLink button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink at www.homelink.com or 1–800–355–3515. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 115 • Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 116 This will also prevent passengers and cargo from falling out. If you must drive with the liftgate door open, keep the vents open so outside air comes into the vehicle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 117 Note: Cycling the ignition prior to completely latching the liftgate could result in damage to the liftgate and/or its power components. Make sure the liftgate is fully latched before operating the vehicle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 118 To power open or close the liftgate with the integrated keyhead transmitter: Press twice within three seconds to power open or close the liftgate. Refer to Remote entry system in the Locks and Security chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 119 2. Open and close the liftgate as you would a standard liftgate. Refer to Manual liftgate in this chapter. Note: In case of operation in extreme cold -40°F (-40°C), or on extreme inclines, manual operation of the liftgate is suggested. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 120 The power liftgate is still operational through the use of the remote entry transmitter and instrument panel button when the power liftgate is turned off in the message center. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 121 Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system.
  • Page 122 When the rail system is loaded, check the tightness of the load before driving and at each fuel stop. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 123: Locks And Security

    Note: Your vehicle’s IKTs were issued with a security label that provides important vehicle key cut information. It is recommended that you keep the label in a safe place for future reference. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 124 MyKey user will not be able to deactivate the system. Note: It may be beneficial to deactivate the AdvanceTrac system if the vehicle is stuck in snow, mud, or sand. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 125 4. On any of the menus press RESET to highlight your choice with the <…>. 5. Press SETUP to enter your choice. The next optional setting will be displayed. 6. Repeat Steps 4 and 5 until you are done changing the optional settings. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 126 MyKey is not compatible with non-Ford approved aftermarket remote start systems. If you choose to install a remote start system please see your authorized dealer for a Ford approved remote start system. When using a Ford-approved remote start system, the default settings will recognize the remote start system as an additional admin key with its associated privileges.
  • Page 127 Refer to Create a MyKey section • Vehicle has been started using a remote start system that is programmed as MyKey . Refer to Using MyKey with remote start systems section. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 128 Refer to Using MyKey with remote start systems section. • MyKey is not being used by the intended MyKey miles do not accumulate user. • MyKey system has been recently cleared. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 129: Locks

    • any door is opened then closed while the ignition is on and the vehicle speed is 9 mph (15 km/h) or lower, and • the vehicle then attains a speed greater than 12 mph (20 km/h). 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 130 • the ignition is on, all the doors are closed, and the vehicle has been in motion at a speed greater than 12 mph (20 km/h); • the vehicle has then come to a stop and the ignition is turned off or to accessory; and 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 131 The horn will chirp once if autounlock was deactivated or twice (one short and one long chirp) if autounlock was activated. 7. Turn the ignition off. The horn will chirp once to confirm the procedure is complete. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 132 (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 133 If there are problems with the remote entry system, make sure to take ALL integrated keyhead transmitters with you to the authorized dealer in order to aid in troubleshooting the problem. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 134 Note: The panic alarm will only operate when the ignition is in the off position. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 135 A tone will be heard after two seconds confirming memory position has been set. Continue to hold until a second tone is heard after five seconds. 3. Within three seconds press the 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 136 4. Snap the battery cover back onto the key. Note: Replacement of the battery will not cause the IKT to become deprogrammed from your vehicle. The IKT should operate normally after battery replacement. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 137 • If the dome lamps were turned on using the panel dimmer control, the battery saver will shut them off 10 minutes after the ignition has been turned to the off position. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 138 4. For memory recall feature, enter the sixth digit 1 • 2 to store driver 1 settings or 3 • 4 to store driver 2 settings. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 139 Unlocking the doors/Two stage unlock section earlier in this chapter. To unlock all doors, enter the factory set code or your personal code, then touch the 3 • 4 control within five seconds. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 140: Anti-Theft System

    Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.
  • Page 141 Note: Your vehicle comes equipped with two integrated keyhead transmitters (IKTs). The IKT functions as both a programmed ignition key that operates all the locks and starts the vehicle, as well as a remote 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 142 3 (on) position for at least three seconds, but no more than 10 seconds. 3. Turn the ignition to the 1 (off) position and remove the first coded key from the ignition. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 143 • the ignition is turned on with an invalid SecuriLock key or IKT. If there is any potential perimeter anti-theft problem with your vehicle, ensure ALL integrated keyhead transmitters are brought to an authorized dealer to aid in troubleshooting. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 144 20 second countdown. The turn signal lamps will flash once when all doors, the hood and the liftgate are closed indicating the vehicle is locked and entering the 20 second countdown. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 145 TO STOP ALARM START VEHICLE. When this occurs, you will have 12 seconds to disarm the alarm using any of the actions above, otherwise the alarm will trigger. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 146: Seating And Safety Restraints

    The driver should never adjust the head restraint while the vehicle is in motion. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 147 For occupants of extremely tall stature, adjust the head restraint to its full up position. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 148 To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 149 WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 150 The lumbar control is located on the side of the seat cushion. Turn to adjust lumbar support. Rotate the lumbar forward to adjust firmness. Rotate the lumbar rearward to adjust softness. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 151 “pass airbag off” indicator lamp for proper airbag status. Refer to Front passenger sensing system in the Airbag supplemental restraint system (SRS) section for additional details. Failure to follow these instructions may interfere with the front passenger seat sensing system. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 152 • Move the entire control up or down to raise or lower the seat. • Move the control in the directions shown to move the seat forward or backward. • Press the control to recline the seatback forward or rearward. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 153 • Press a third time to deactivate. The indicator light on the control will illuminate when activated. For low heat, one light will be lit; for high heat, both lights will be lit. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 154 After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 155 The driver should never adjust the head restraint while the vehicle is in motion. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 156 To reinstall the non-adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 157 To fold the head restraint, pull the fold strap. To place the head restraint back to the upright position, pull up on the head restraint. Note: Pressing the stow or fold button on power folding seats will automatically fold the head restraint. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 158 For second row bench seats, make sure the center safety belt is unbuckled before folding the seatback. Note: You may have to move the front row seat forward to allow the 2nd row seat to be fully tumbled. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 159 Note: The seatback must be folded flat in order to release the floor latches. Ensure that there are no objects on the seat cushion that may restrict the seatback from folding flat. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 160 Folding the seat while occupied could result in occupant injury or damage to the seat. This feature is available for the right-hand seat on seven-passenger vehicles and on both sides for six-passenger vehicles. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 161 2. To return the seatback to the floor from tumbled position, rotate the seat down until you hear it latching to the floor. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 162 Note: Ensure that the seat and seatback are latched securely in position. Keep floor area free of objects that would prevent proper seat engagement. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 163 • Press a third time to deactivate. The indicator light on the control will illuminate when activated. For low heat, one light will be lit; for high heat, both lights will be lit. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 164 Sharp objects may result in damage to seat upholstery. Note: In order to allow the seat to latch in the stowed position, do not stow objects under the seat before stowing. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 165 Note: The power fold seats work only when the vehicle is in P (Park) and the tailgate is open. If the ignition is off and the feature is still 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 166 Note: In order to allow the seat to complete the stowed position, do not place objects under the seat before stowing. Remove all objects from the seat and stowage tub. Sharp objects may result in damage to the seat upholstery and improper seat function. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 167 Closing the liftgate WARNING: To avoid injury to third row occupants when closing the liftgate, ensure that the head of any occupant is not in the path of the closing liftgate. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 168: Personal Safety System

    (not rollovers, side impacts or rear impacts) unless the collision causes sufficient longitudinal deceleration. The pretensioners are designed to activate in frontal and near-frontal collisions, and in side collisions and rollovers. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 169 WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. The front passenger sensing system can automatically turn off the passenger front airbag. The system is designed to help protect small 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 170 In addition, the RCM also monitors the restraints warning light in the instrument cluster. A difficulty with the system is indicated by one or more of the following. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 171: Safety Belt System

    Be sure everyone in your vehicle is in a seat and using a safety belt properly. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 172 (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 173 For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of approximately 5 mph 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 174 “automatic locking retractor” feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 175 (including retractors, buckles and height adjusters) must be replaced if the vehicle is involved in a collision that results in deployment of front airbags, seat-mounted side airbags and Safety Canopy System and safety belt pretensioners. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 176 Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 177 (driver or front passenger), the other occupant can still activate the Belt-Minder feature. Note: If you are using MyKey , the Belt-Minder warning will not expire. Refer to MyKey in the Locks and Security chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 178 30 seconds, repeating for (5 km/h) and more than approximately five minutes or until 1-2 minutes have elapsed since the safety belts are buckled. the ignition switch has been turned to on... 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 179 “The people I’m with don’t Set the example, teen deaths occur 4 wear belts” times more often in vehicles with TWO or MORE people. Children and younger brothers/sisters imitate behavior they see. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 180 Note: If you are using MyKey , the Belt-Minder cannot be disabled. Also, if the Belt-Minder has been previously disabled, it will be re-enabled during the use of MyKey . Refer to MyKey in the Locks and security chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 181 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 182: Airbags

    Airbags DO NOT inflate slowly; there is a risk of injury from a deploying airbag. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 183 WARNING: Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses. See your authorized dealer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 184 Rather, it means the forces were not of the type sufficient to cause activation. Front airbags are designed to inflate in 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 185 • driver and passenger airbag modules (which include the inflators and airbags). • side airbags and Safety Canopy . Refer to Seat-mounted side airbag system and Safety Canopy system later in this chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 186 • the system determines that a small child is present in a booster seat, • a front passenger takes his/her weight off of the seat for a period of time, • a child or a small person occupies the front passenger seat. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 187 • Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger’s frontal airbag. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 188 Even though the passenger airbag is disabled, the pass airbag off lamp may or may not be illuminated according to the table below. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 189 (if equipped). Check the “passenger airbag off” or “pass airbag off” indicator lamp for proper airbag Status. Failure to follow these instructions may interfere with the front passenger seat sensing system. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 190 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance chapter of this Owner’s Guide.
  • Page 191 SRS is provided. How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 192 WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 193 WARNING: Do not attempt to service, repair, or modify the Safety Canopy System, its fuses, the A, B, C or D pillar trim, or the headliner on a vehicle containing a Safety Canopy . See your authorized dealer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 194 • Two crash sensors located at the C pillar behind the rear doors (one on each side of the vehicle). • Rollover sensor in the restraints control module (RCM). 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 195 If the Safety Canopy is not replaced, it will not function again, which will increase the risk of injury in a future collision. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 196: Child Restraints

    See the following sections for directions on how to properly use safety restraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 197 Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
  • Page 198 Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 199 A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 200 Highway Traffic Safety Administration (NHTSA) provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
  • Page 201 Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 202 Perform the following steps when installing the child seat with combination lap/shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 203 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 204 It also helps to achieve the proper snugness of the child seat to the vehicle. Sometimes, a slight lean towards the buckle will additionally help to remove remaining slack from the belt. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 205 1 inch (2.5 cm) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.
  • Page 206 WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 207 Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restraints for children in this chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 208 1. Route the tether strap under the head restraint and between the head restraint posts. For vehicles with adjustable head restraints, route the tether strap under the head restraint and between the head restraint posts. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 209 2. Locate the correct anchor for the selected rear seating position. • 2nd row bucket (40/40) • 2nd row bench (60/40) • 3rd row Note: The cargo tie-downs at the rear edge of the floor are not tether anchors. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 210 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. 2012 Flex (471)
  • Page 211 • Does the lap belt rest low across the hips? • Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 212 • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 213 It is generally best to use a booster seat with lap/shoulder belts in the back seat. Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 214 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
  • Page 215: Tires, Wheels And Loading

    Note: Your AWD vehicle is not intended for off-road use. The AWD feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 216 These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 217: Tire Information

    Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 218 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load carrying capability. • kPa: Kilopascal, a metric unit of air pressure. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 219: Tire Inflation

    Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 220 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
  • Page 221 For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 222 You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 223 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
  • Page 224 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
  • Page 225 Front-wheel drive (FWD) vehicles and those with an independent rear suspension (if equipped) may require alignment of all four wheels. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 226 Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 227 4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 228 Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 229 • Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 230 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 231 B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading – with and without a trailer section. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 232: Tire Pressure Monitoring System (Tpms)

    TPMS to continue to function properly. The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 233 When one of your road tires needs to be replaced with the temporary spare, the TPMS will continue to identify an issue to remind you that the damaged road wheel/tire needs to be repaired and put back on your vehicle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 234 TPMS malfunc- If the tires are properly inflated tion and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as pos- sible. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 235 Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 236 SNOW TIRES AND CABLES/CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 237: Vehicle Loading

    It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 238 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 239 GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 240 The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 241 WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 242 GVWR and GAWR limitations. WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 243 220 lb. (99 kg), the calculation would be: 1,400 - (2 x 220) - (12 x 100) = 1,400 - 440 - 1,200 = - 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 244: Trailer Towing

    – with and without a trailer in this chapter. Remember to figure in the tongue load of your loaded vehicle when figuring the total weight. WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 245 1. Park the vehicle (without the trailer) on a level surface. 2. Measure the height of the top of the front wheel opening on the fender, this is H1. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 246 Your vehicle may not have enough braking power and your chances of having a collision greatly increase. The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 247 Contact your authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 248: Recreational Towing

    In case of a roadside emergency with a disabled vehicle, please refer to Wrecker towing in the Roadside Emergencies chapter. These guidelines are designed to prevent damage to your vehicle after it is hooked-up to the RV or tow dolly. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 249 • Do not exceed 65 mph (105 km/h) • Start the engine and allow it to run for five minutes at the beginning of each day and at each fuel stop. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 250: Driving

    (below -20°F [-30°C]), it is recommended that the vehicle be warmed up to normal operating temperature before driving at highway speeds above 50 mph (80 km/h). Normal operating temperature is normally reached after 10 minutes of moderate driving or idling. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 251 1. Make sure all vehicle occupants have buckled their safety belts. For more information on safety belts and their proper usage, refer to the Seating and Safety Restraints chapter. 2. Make sure vehicle accessories are off. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 252 3. Turn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 253 If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 1 inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 254 • Make sure that when in operation, the extension cord plug/engine block heater cord plug connection is free and clear of water in order to prevent possible shock or fire. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 255: Brakes

    Refer to Warning lights and chimes in the Instrument Cluster chapter for information on the brake BRAKE system warning light. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 256 ABS is disabled due to a malfunction and needs to be serviced. Even when the ABS is disabled, normal braking is still effective. If your BRAKE warning lamp BRAKE illuminates with the parking brake released, have your brake system serviced immediately. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 257 Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 258: Advancetrac

    AdvanceTrac with RSC sensors. Reducing the effectiveness of the AdvanceTrac with RSC system could lead to an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 259 When AdvanceTrac with RSC performs a normal system self-check, some drivers may notice a slight movement of the brake, and/or a rumble, grunting, or grinding noise after startup and when driving off. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 260 ESC operates by applying brakes to one or more of the wheels individually and, if necessary, reducing engine power if the system detects that the vehicle is about to skid or slide laterally. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 261 To turn off the traction control system, press the AdvanceTrac button. Full features of the TCS can be restored by pressing the traction control button again or by turning off and restarting the engine. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 262 Pull the vehicle-trailer over to a safe location to check the trailer weight distribution and tongue load and reduce speed to a safe level while towing. If trailer sway is 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 263 WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury, or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (e.g., hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.
  • Page 264 If the steering wanders or pulls equipped with either EPS or hydraulic steering system, check for: • an improperly inflated tire 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 265 If you cannot move the gearshift lever out of P (Park) with the ignition on and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to the Fuses chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 266: Transmission Operation

    Over time, the adaptive learning process will fully update transmission operation. Additionally, whenever the battery is disconnected or a new battery installed, the strategy must be relearned. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 267 Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through six. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 268 To return to normal D (Drive) position (with O/D), press the transmission control switch again. • The grade assist lamp in the instrument cluster will not be illuminated. • The transmission will operate in gears one through six. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 269 R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse). 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 270 • Press the paddle shifters to exit grade assist and enable control of selecting the gear you desire using the paddle shifters on the steering wheel. This is called SelectShift Automatic™ Transmission (SST) mode. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 271 M (Manual), press the paddle shifters forward. 2. To manually upshift the transmission with the gearshift lever in M (Manual), pull the paddle shifters rearward. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 272: Reverse Sensing System

    RSS; this may include reduced performance or a false activation. WARNING: To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 273 Message center in the Instrument Cluster chapter for more information. Note: If the system cannot be turned off, refer to MyKey in the Locks and Security chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 274: Rear-View Camera System

    To use the camera system, place the transmission in R (Reverse); an image will display on the navigation screen. The area displayed on the screen may vary according to the vehicle orientation and/or road condition. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 275 WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 276 It may not work in all conditions and is not intended to replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the APA is in use. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 277 When you stop the vehicle in position to begin parking, the message center displays REMOVE HANDS PUT IN REVERSE. The driver should always come to a complete stop before changing gears. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 278 R (Reverse). The message center may display BACK UP SLOWLY USE CAUTION followed by a chime. The system may offer subsequent backward and forward maneuvers before proceeding to the finish phase. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 279 • the front bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is used. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 280 • The vehicle had a repair or alteration that is not authorized by the manufacturer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 281: All Wheel Drive

    Note: The AWD OFF message may also be displayed in the message center if the AWD system has overheated and defaulted to front-wheel drive. This condition may occur if the vehicle was operated in extreme 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 282 Remember, your safety and the safety of others should be your primary concern. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 283 Use all available road surface to return the vehicle to a safe direction of travel. • In the event of an emergency stop, avoid skidding the tires and do not attempt any sharp steering wheel movements. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 284 If the engine, transmission, AWD system components or axles are submerged in water, their fluids should be checked and changed, if necessary. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 285 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 286 Drive slower than usual and consider using one of the lower gears. In emergency stopping situations, apply the brake steadily. Since your vehicle is equipped with a four wheel anti-lock brake system (ABS), 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 287 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
  • Page 288: Roadside Emergencies

    ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 289: Hazard Flasher Control

    U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
  • Page 290: Fuses And Relays

    WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. FUSES AND RELAYS...
  • Page 291 Yellow Yellow — — — Brown — — Natural Black Black Passenger compartment fuse panel The fuse panel is located under the instrument panel to the left of the steering wheel. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 292 Electronic finish panel, Navigation screen All power lock motor feeds, Liftgate release 2nd row power fold seats, Heated seats Moon roof Data link connector, Memory seat Fog lamps, Fog lamp indicator Park lamps 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 293 Rear heated seats Switch illumination, Auto dimming mirror, Moon roof, Mood lighting Not used (spare) Auxiliary climate control relay, Rear window defroster relay, Rear wiper Not used (spare) Wiper relay, climate control relay 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 294 If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 295 Passenger power seat 20A* Power point (instrument panel) 30A* Amplifier — Not used 40A* Anti-lock brake system (ABS) pump 30A* Starter relay 30A* Powertrain control module (PCM) relay 20A* ABS valve 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 296 3rd row power seats 30A* Power liftgate 40A* Front A/C blower 10A** Backup lamps 10A** PCM run/start 10A** TT backup lamps Diode Fuel diode (iVCT only) Diode One touch integrated start diode 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 297 HC micro relay TT battery charge — Not used G8VA relay Refrigerator — Not used HC micro relay G8VA relay A/C clutch G8VA relay Fuel pump * Cartridge Fuses ** Mini Fuses 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 298: Changing Tires

    Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 299 • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare tire/wheel 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 300 If the 3rd row seat is stowed in the floor, you will need to unstow it to access the spare tire and jack. Refer to Unstowing the third row seat in the Seating and Safety Restraints chapter for this procedure. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 301 Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 302 Do not fully tighten the lug nuts until the wheel has been lowered. 6. Lower the wheel by turning the jack handle counterclockwise. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 303 2. Securely close the wrench compartment and the jack bag using the Velcro strips. 3. Place the jack kit on the angled bracket in the spare tire tub, using the locating tabs to position the jack correctly. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 304: Wheel Lug Nut Torque

    Wheel lug nut torque* size/Bolt size ft-lb N•m ⁄ x 20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 305 Easy Fuel system. This could damage the fuel system and its seal, and may cause fuel to run onto the ground instead of filling the tank, all of which could result in serious personal injury. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 306: Jump Starting

    Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 307 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 308 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 309: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. On FWD vehicles, if your vehicle is to be towed from the front, ensure proper wheel lift equipment is used to raise the front wheels off the ground.
  • Page 310 If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
  • Page 311: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 312 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 313 California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 314 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the services you need section, you may be eligible to participate in the BBB AUTO LINE program.
  • Page 315 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 316 Telephone: (313) 594-4857 For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). FAX: (313) 390-0804 Email: expcac@ford.com If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer.
  • Page 317: Reporting Safety Defects (U.s. Only)

    If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
  • Page 318: Reporting Safety Defects (Canada Only)

    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 319: Cleaning

    • Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 320 When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 321 • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. • Cover the highlighted areas to prevent water damage when cleaning the engine. 3.5L V6 engine 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 322 To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 323 • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 324 WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 325 These products may cause premature wearing or damage to the leather. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 326 Cleaning FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 327: Maintenance And Specifications

    1. Set the parking brake and shift to P (Park). 2. Block the wheels. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 328 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 329: Engine Compartment

    3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap 10. Windshield washer fluid reservoir 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 330 3. Battery 4. Power distribution box 5. Air filter assembly 6. Automatic transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. Windshield washer fluid reservoir 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 331 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
  • Page 332: Changing The Wiper Blades

    Hold it there until the next step. 2. Grab the primary structure of the blade with the other hand close to the arm/blade joint. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 333: Engine Oil

    4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 334 5. Fully install the engine oil filler cap by turning the filler cap clockwise until it stops. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level dipstick and/or the engine oil filler cap removed. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 335 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C945-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
  • Page 336 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-30 or an equivalent SAE 5W-30 oil meeting Ford specification WSS-M2C946-A. Refer to Maintenance product specifications and capacities later in this section for more information.
  • Page 337: Battery

    Lift the battery with a battery carrier or with your hands on opposite corners. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 338 If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 339: Engine Coolant

    For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240E available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentration. The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir.
  • Page 340 • DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. Mixing of engine coolants may 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 341 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 342 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
  • Page 343 TEMP message may appear on the message center. You may notice a reduction in the vehicle’s speed caused by reduced engine power. Your vehicle has been designed to enter this mode if 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 344 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 345 2. Arrange for the vehicle to be taken to an authorized dealer. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 346: Fuel Information

    Otherwise, fuel may spray out, which could cause serious personal injury. WARNING: Automotive fuels can cause serious injury or death if misused or mishandled. WARNING: Gasoline may contain benzene, which is a cancer-causing agent. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 347 Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 348 4. After you are done pumping fuel, slowly remove the fuel filler nozzle—allow about five seconds after pumping fuel before removing the fuel filler nozzle. This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 349 Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may not be covered under warranty. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 350 Gasolines that meet the World-Wide Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-Wide Fuel Charter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 351 Maintenance and Specifications Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components.
  • Page 352 The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Maintenance product specifications and capacities section of this chapter. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 353 Calculation 2: Multiply liters used by 100, then divide by total kilometers traveled. Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 354 • Use recommended engine oil. Refer to Maintenance product specifications and capacities in this chapter. • Perform all regularly scheduled maintenance items. Follow the recommended maintenance schedule and owner maintenance checks found in scheduled maintenance information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 355 • Do not turn off the ignition while your vehicle is moving, especially at high speeds. • Have the items listed in scheduled maintenance information performed according to the specified schedule. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 356 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 357 I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 358 MIN and MAX lines. Be sure to put the cap back on the reservoir. Refer to Maintenance product specifications and capacities in this chapter for the proper fluid type. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 359 Allow a minimum of 10 seconds for each gear to engage. 4. Latch the gearshift lever in P (Park) and leave the engine running. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 360 For vehicles equipped with the EcoBoost™ engine, do the following: A. Shut the engine off. B. Clean the area around the clamp that connects the air filter assembly to the rubber hose (1). 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 361 H. Rotate the air filter assembly 90 degrees counterclockwise and reinstall into the rubber hose. I. Tighten the clamp (1). J. The transmission fluid level indicator can now be accessed. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 362 Depending on vehicle use, cooling times could take up to 30 minutes or longer. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 363 F. Install and tighten two bolts that attach air filter assembly to the front of the vehicle. G. Install the bolt cover (if equipped). H. Reinstall the harness retaining clip into the front of the air filter assembly. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 364: Air Filter(S)

    3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 365 • Cover chrome and stainless steel parts with a thick coat of auto wax to prevent discoloration. Re-wax as necessary when the vehicle is washed. See the Cleaning chapter for more information. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 366 Note: If battery cables are disconnected, it will be necessary to reset memory features. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 367: Part Numbers

    Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 368: Maintenance Product Specifications And Capacities

    Maintenance and Specifications 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 369 Maintenance and Specifications 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 370 Maintenance and Specifications 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 371 Maintenance and Specifications 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 372: Engine Data

    1. Short drivebelt is on first pulley groove closest to engine (not applicable to vehicles with electric power assisted steering). 2. Long drivebelt is on second pulley groove farthest from engine. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 373 Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s door or the edge of the driver’s door. 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 374 Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 375 You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6-speed automatic transmission (6F50) 6-speed automatic transmission (6F55) 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 376: Accessories

    FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
  • Page 377 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
  • Page 378 • Any non-Ford custom electrical or electronic accessories or components that are added to the vehicle by the authorized dealer or the owner, may adversely affect battery performance and durability, and may also adversely affect the performance of other electrical systems in the vehicle.
  • Page 379: Ford Extended Service Plan

    BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
  • Page 380 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
  • Page 381 Ford Extended Service Plan 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 382 Ford Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. Note: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage.
  • Page 383: Scheduled Maintenance

    Your dealer has factory-trained technicians who can perform the required maintenance using genuine Ford parts. They are committed to meeting your service needs and to assuring your continuing satisfaction. Protecting your investment Maintenance is an investment that will pay dividends in the form of improved reliability, durability and resale value.
  • Page 384 Please consult your Warranty Guide for complete warranty information. Chemicals or additives not approved by Ford are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application.
  • Page 385 Genuine Ford and Motorcraft replacement parts Dealerships stock Ford and Motorcraft branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, and we stand behind them. Parts installed at your dealership carry a nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited warranty.
  • Page 386 Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps (brake, ABS, airbag, safety belt) for operation Washer spray/wiper operation; clean or replace blades as necessary 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 387 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great.
  • Page 388 Scheduled Maintenance 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 389: Normal Scheduled Maintenance And Log

    – Moderate to heavy load/towing 5000-7499 – Mountainous or off-road conditions (8000-11999) – Extended idling – Extended hot or cold operation Extreme 3000-4999 – Maximum load/towing (4000-7999) – Extreme hot or cold operation 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 390 Reset your Intelligent Oil Life Monitor™ after each engine oil and filter change; refer to the Instrument Cluster chapter Do not exceed one year or 10,000 miles (16,000 km) between service intervals 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 391 Scheduled Maintenance 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 392 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 393 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 394 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 395 Replace cabin air filter (if equipped) service as required Replace engine air filter Every 30,000 miles Change automatic transmission fluid (except (48,000 km) Focus) Every 60,000 miles Replace spark plugs (96,000 km) 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 396 Instrument Cluster chapter Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 397 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 398 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 399 Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
  • Page 400 OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 401: Index

    ......201 driving an automatic in rear seat ......201 overdrive ......266, 268 LATCH ........204 fluid, adding ......358 recommendations ....198 fluid, checking ......358 tether anchorage hardware ...207 fluid, refill capacities ....367 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 402 Getting assistance outside the coolant ........338 U.S. and Canada .....314 fail-safe cooling .......344 Getting roadside assistance ...287 idle speed control ....336 Getting the service lubrication specifications ..367 you need .........310 refill capacities ......367 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 403 ....288 Ignition .......249, 371 improving fuel economy ..351 Illuminated visor mirror .....94 octane rating ....349, 371 Infant seats quality ........349 running out of fuel ..304, 350 (see Safety seats) .....200 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 404 ..83 instrument panel, dimming ..84 interior lamps .....86, 88 Octane rating ......349 replacing bulbs ......89 Oil (see Engine oil) ....332 LATCH anchors ......204 Overdrive ........265 Liftgate ......115–116, 134 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 405 Rear-view camera system ..273 Safety seats for children ..200 Recommendations for Safety Compliance attaching safety restraints for Certification Label ....372 children ........198 Satellite Radio ......30 Refrigerator .........98 Satellite Radio Information ..44 Relays ........289 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 406 ....367 lubricant specifications ..367 Steering wheel controls ........107 Transmission ......265 tilting .........93 brake-shift interlock (BSI) ..264 fluid, checking and adding Stereo (automatic) ......358 CD-MP3 ........30 Turn signal ........86 SYNC ..........68 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)
  • Page 407 (VIN) ..........373 wipers ..........92 Vehicle loading ......236 checking and adding fluid ..330 Ventilating your vehicle ...252 liftgate reservoir .....331 replacing wiper blades ...331 Wrecker towing ......308 Warning lights (see Lights) ..14 2012 Flex (471) Owners Guide, 2nd Printing USA (fus)

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