Upnp Always Failed - Foscam FI8919W User Manual

NOTE: NOTE:
NOTE: NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX.
If you cannot see live video, try shutting down the firewall or anti-virus software and try again.
5.1.4 5.1.4 Can Can Can' ' ' ' t t t t access access access access IP IP IP IP camera
5.1.4 5.1.4 Can
Possible reasons why camera is not accessible on the internet:
1) ActiveX controller is not installed correctly
2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try
changing to another port number. (Figure 5.2)
3) Port forwarding is not successful (Figure 3.30)
Double check these settings and make sure they are correct.
5.1.5 5.1.5 5.1.5 5.1.5 IP IP IP IP Camera Camera Camera Camera Tool
Verify that the network cable is securely fastened to the camera.
Make sure that DHCP is enabled on your router, do not enable MAC address filter.
Make sure that the firewall or anti-virus software does not block the camera. You can add the
camera as a trusted site on your firewall or anti-virus software.
5.1.6 5.1.6 5.1.6 5.1.6 UPnP UPnP UPnP always UPnP always failed always always
UPnP only contains port forwarding in our recent software. Sometimes, it may be fail to do port
forwarding automatically because of the firewall or anti-virus software. It may also be due to the
router's security settings. We recommend manually configuring port forwarding the camera can
be viewed on the internet.
Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent
Shenzhen Shenzhen Shenzhen Shenzhen Foscam Foscam Foscam Foscam Intelligent Intelligent Intelligent Intelligent
Shenzhen Shenzhen Foscam Foscam Intelligent Intelligent
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Tel: Tel: Tel: Tel: 86 86 86 86 755 755 755 755 2674 2674 2674 2674 5668 5668 5668 5668 Fax: Fax: Fax: Fax:
camera camera on on internet internet
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Tool Tool could Tool could could could not not not not find find find find camera
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Figure 5.2
camera camera camera' ' ' ' s s s s IP IP IP IP
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number number number number
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