Troubleshooting - Stromer ST1 User Manual

trouBleshooting

1 steP
st
Try to identify the problem using the
troubleshooting guide below.
2 steP
nD
If your problem is listed in the trouble-
shooting guide, you can try to solve the
problem utilizing the adjacent suggested
solution.
trouBleshooting guiDe
Message (Msg.)
HEAT
OvERHEAT
NO_COM
HALL
NO_BAT
30
If this is not possible or if your problem is
not listed, continue with step 3.
3 steP
rD
Contact your local dealer for service.
dealers can be located using the dealer
locater found at www.stromer.ch
solution
motor temperature high. Riding further
may lead to overheating.
The motor is overheated and has
automatically switched itself off to protect
any damage to the electronics. Allow the
motor to cool down, then resume riding as
normal.
Connector disconnected or motor defect.
Check all connectors. If the problem
persists, please contact your local dealer
for service.
motor defect: Contact the your local dealer
for service.
No battery or connectors are disconnected.
Ensure that there is a fully charged battery
in the battery compartment, and that all
connectors are properly connected. If the
problem persists, please contact your local
dealer for service.