Call Center; Call History - NGM Felix User Manual

Call center

Call history

Call lists SIM 1 and SIM 2
In dual-SIM mode, you can separately search the call register of SIM1 and SIM2 and set separately some
operations corresponding to SIM1 and SIM2. In mono-SIM standby mode, you can set the available SIM card and
see its call register. Call history is shown as three separated lists: Dialed calls, Received calls and Missed
calls. Browse the lists using the navigation keys (left/right, then up/down); when you find the desired number,
press SIM1 or SIM2 key to call it back.
Available options for each call in the lists:
Per ciascuna chiamata negli elenchi sono disponibili le opzioni:
 View: view the call details
 Call: call the selected number
 Send message: send a text message or a MMS to the caller
 Add to Black List: add the caller's number to the Black List (calls or SMS), selectively for SIM1 and
SIM2; see NGM special functions paragraph.
 Add to White List: add the caller's number to the White List (calls or SMS), selectively for SIM1 and
SIM2; see NGM special functions paragraph.
 Edit before call: edit the selected number before calling.
 Delete: delete the call from the list.
Advanced:
 Call timers (separately for each SIM)
 Last call: with this function, you can view the last call duration.
 Dialed calls: with this function, you can view the global duration of all dialed calls.
 Received calls: with this function, you can view the global duration of all received calls
 Reset all: with this function, you can clear all your call duration records.
 Call cost (separately for each SIM)
This function needs the support of the network service provider.
 Last Call Cost : with this function, you can view the last call cost..
 Total Cost: with this function, you can view the global cost of all dialed calls.
 Reset cost: with this function, you can clear all your call cost records.
 Max Cost: with this function, you can limit call costs in the specified pricing unit or currency unit.
PIN2 code must be input to set call cost.
 Price per unit: this function needs network support. For more details, please consult the
network operator.
Note: real call's duration and time/cost counting for billing purpose on the network operator side may differ:this
can be attributed to network functions, bill roundings, taxes, etc.
 Text message counter
With this function, you can view the number of sent messages and received messages, separately for each SIM.
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User Guide