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IF INDI DVD CAN'T CREATE A MULTI-SESSION DISC:
There may not be enough space left on the disc, including the lead in and lead out for each
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session.
Make sure that the disc wasn't previously finalized. If the disc was finalized, additional recording
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on the disc will not be possible.
IF INDI DVD CAN'T READ A DISC AFTER A SUCCESSFUL BURN:
See if another compatible drive can read the disc. If the disc can't be read, the directory
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information may be corrupt.
When setting up a recording session, select "Finalize" in the recording software. If the disc isn't
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finalized, that may be the problem.
IF A DISC WILL NOT EJECT FROM INDI DVD:
Shut down the computer, power Indi DVD OFF, power Indi DVD back ON and press its EJECT button.
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If that doesn't work, carefully insert a straightened paperclip into Indi DVD's emergency eject hole,
located on the drive's front panel.
IF YOU CAN'T SUCCESSFULLY VIEW DVD VIDEOS:
Your computer's system specifications may be a major factor. If your video card is outdated or
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low-end, it could be the problem. Inadequate system RAM is another likely culprit.
Verify that DVD playback software is installed on your computer.
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Refer to the Indi DVD product packaging or to www.tdk.com for recommended system specifications
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for optimal performance.
IF YOUR COMPUTER PERFORMS POORLY WHEN EDITING VIDEO:
Your computer's system specifications may be a major factor. Video editing is processor and RAM
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intensive. Other factors, such as your video card may contribute to the problem.
Refer to the Indi DVD product packaging or to www.tdk.com for recommended system specifications
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for optimal performance.
IF VIDEO RENDERING TAKES A LONG TIME:
Even on high-end computer systems, video rendering is a time consuming process. Upgrading your
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computer may shorten rendering times, but there isn't a magic fix.
IF INDI DVD IS CONNECTED TO A FIREWIRE PORT, BUT DOESN'T APPEAR ON THE
MAC DESKTOP (MAC USERS ONLY):
The MacOS does not mount drives on the desktop; it only mounts volumes (discs). Try putting a
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disc with something on it into the drive and see if it shows up on the desktop.
If a disc does not show up on the desktop, verify that there are no more than 63 devices plugged in
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with no more than 16 hops between any two devices.
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Indi DVD ReWRITER : Hardware Guide
If you have problems during or right after installation of your Indi DVD drive, use these tips to help find the problem.
What media should I use for my Indi DVD?
See the included specifications sheet or visit www.tdk.com/INDIsupport for more information.
When should I record to DVD media?
Recordable DVD discs have much higher capacity than CD-R/RW discs. This makes recordable DVD discs ideal for
recording video and large multimedia files and for backing up your hard drive.
Why can't I do disc-to-disc copying?
Some possible reasons are:
Some CD-ROM and DVD-ROM drives will not allow direct copying to Indi DVD, or are not capable of digital audio extraction.
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You must use either a SCSI-2 drive or a supported ATAPI drive as the source.
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Some discs have copy protection or other features that prevent disc-to-disc copying.
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• You cannot copy commercial DVD discs or copy protected CD discs.
Why am I getting buffer underrun errors?
If available, your recording software's buffer underrun write assurance option should be activated. Buffer underrun
errors can occur if another application interrupts the writing process, or if the recording drive's write speed is set too high
for the speed at which the source drive can supply data. Lack of computer memory can also cause underrun errors.
How can I optimize the recording process?
Make sure your system meets the minimum system requirements.
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Do not run other applications while recording discs. Log off any networks, disable any FAX modems, email, screen savers,
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or other programs that may send messages to your computer while it is writing a disc.
If your computer has a power management feature, disable it.
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Run ScanDisk and Disk Defragmenter periodically on your hard drive.
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Do not record using data from a compressed hard drive. Buffer underruns may be caused by hard drive compression software.
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What is the best way to label a disc that I just burned?
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With a CD/DVD labeling marker. The marker must be soft-tipped and either alcohol or water based.
Markers of other types will ruin the disc.
Another way is to use a good quality label maker, such as TDK's CD/DVD Labeling System.
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SECTION 3 : Frequently Asked Questions
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