3Com OfficeConnect 3CRWDR200A-75 User Manual

3Com OfficeConnect 3CRWDR200A-75 User Manual

Adsl wireless 108mbps 11g firewall router
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OfficeConnect®
ADSL Wireless 108Mbps 11g Firewall Router

User Guide

Model WL-553
3CRWDR200A-75
3CRWDR200B-75
http://www.3com.com/
Part No. 10015251 Rev. AB
Published August 2008

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Summary of Contents for 3Com OfficeConnect 3CRWDR200A-75

  • Page 1: User Guide

    OfficeConnect® ADSL Wireless 108Mbps 11g Firewall Router User Guide Model WL-553 3CRWDR200A-75 3CRWDR200B-75 http://www.3com.com/ Part No. 10015251 Rev. AB Published August 2008...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time USA 01752-3064 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satis34factory quality, and fitness for a particular purpose.
  • Page 3: Table Of Contents

    ONTENTS BOUT UIDE Naming Convention Conventions Related Documentation NTRODUCING THE OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router Firewall Router Advantages Package Contents Minimum System and Component Requirements Front Panel Rear Panel ARDWARE NSTALLATION Introduction Safety Information Positioning the Router Using the Rubber Feet Stacking the Router Wall Mounting Before you Install your Router...
  • Page 4 Windows 95/98/ME Macintosh Disabling PPPoE and PPTP Client Software Disabling Web Proxy UNNING THE ETUP Accessing the Wizard Welcome Password Time Zone WAN Settings LAN Settings DHCP Wireless Settings Summary OUTER ONFIGURATION Navigating Through the Router Configuration Pages Main Menu Option Tabs Welcome Screen Notice Board...
  • Page 5 Firewall Virtual Servers Special Applications PC Privileges Schedule Rules Content Filter URL Filter System Tools Restart Time Zone Configuration Upgrade Advanced Static Route DDNS Quality of Service Proxy ARP IPSec Port Mapping Management Syslog SNMP UPnP Trusted Station Remote Management Utility Diagnostics Device Info...
  • Page 6 Wireless Networking Power LED or Power Adapter OK LED Not Lit Replacement Power Adapters Alert LED Recovering from Corrupted Software Frequently Asked Questions 3Com Warranty and Support Services SING ISCOVERY Running the Discovery Application Windows Installation (95/98/2000/Me/NT/ XP) IP A...
  • Page 7 Cable Specifications AFETY NFORMATION Important Safety Information Wichtige Sicherheitshinweise Consignes importantes de sécurité OFTWARE LOSSARY NDEX EGULATORY OTICES Regulatory Information CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION. US - Radio Frequency Requirements USA-FEDERAL COMMUNICATIONS COMMISSION (FCC) MANUFACTURER’S DECLARATION OF CONFORMITY CANADA – INDUSTR YCANADA (IC) INDUSTRY CANADA (IC) EMISSIONS COMPLIANCE STATEMENT DE CONFORMITÉ...
  • Page 9: About This Guide

    108Mbps 11g Firewall Router and contains information that differs from the information in this guide, follow the information in the release note. Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) on the 3Com World Wide Web site: http://www.3com.com...
  • Page 10: Related Documentation

    HAPTER BOUT UIDE Table 1 Notice Icons Icon Table 2 Text Conventions Convention The words “enter” and “type” Keyboard key names Words in italics Related In addition to this guide, each Router document set includes one Documentation Installation Guide. This guide contains the instructions you need to install and configure your Router.
  • Page 11: Introducing The

    Welcome to the world of networking with 3Com®. In the modern business environment, communication and sharing information is crucial. Computer networks have proved to be one of the fastest modes of communication but, until recently, only large businesses could afford the networking advantage.
  • Page 12 1: I HAPTER NTRODUCING THE OUTER Figure 1 Example Network Without a Firewall Router When you use the Firewall Router in your network (Figure 2), it becomes your connection to the Internet. Connections can be made directly to the Router, or to an OfficeConnect Switch or Hub, expanding the number of computers you can have in your network.
  • Page 13: Firewall Router Advantages

    Four rubber feet ■ One RJ 11 cable (typically a telephone cable) if your model is ■ 3CRWDR200A-75 One RJ 45 cable (typically an Ethernet cable) if your model is ■ 3CRWDR200B-75 One CD-ROM containing the Router Discovery program and this User ■...
  • Page 14: Minimum System And Component Requirements

    An active ADSL subscription and connection. A Web browser that supports JavaScript, such as Netscape 4.7 or higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher. — Front Panel 3CRWDR200A-75 Alert Power WLAN ADSL Wireless 108Mbps 11g Firewall Router Sync Data...
  • Page 15 The Router has just been started up and is running a self-test routine, ■ The administrator has invoked the Reset to Factory Defaults ■ command, or The system software is in the process of being upgraded ■ In each of these cases, wait until the Router has completed the current operation and the alert LED is Off.
  • Page 16: Rear Panel

    1: I HAPTER NTRODUCING THE The LED lights up and stays on when the connection between ADSL service and the Router is OK. If the LED is off, nothing is connected or there is a problem (refer to 6 Data DSL Status LED If the LED is flashing, the link is OK and data is being transmitted or received over the internet.
  • Page 17 Only use the power adapter supplied with this Router. Do not use any other adapter. 10 Power Adapter OK LED Green Indicates that the power adapter is supplying power to the Router. If the LED is off, there may be a problem with the power adapter or adapter cable.
  • Page 18 1: I HAPTER NTRODUCING THE OUTER...
  • Page 19: Hardware Installation

    Introduction This chapter will guide you through a basic installation of the Router, including: ■ ■ ■ Safety Information WARNING: Please read the before you start. VORSICHT: Bitte lesen Sie den Abschnitt sorgfältig durch, bevor Sie das Gerät einschalten. AVERTISSEMENT: Veuillez lire attentivement la section importantes de sécurité”...
  • Page 20: Using The Rubber Feet

    Water or moisture cannot enter the case of the unit. Air flow around the unit and through the vents in the side of the case is not restricted. 3Com recommends you provide a minimum of 25 mm (1 in.) clearance.
  • Page 21: Before You Install Your Router

    When making connections, be careful not to push the unit up and off the wall. CAUTION: Only wall mount single units, do not wall mount stacked units. Before you Install Before you install and configure your Router, you need the following your Router additional information.
  • Page 22: Powering Up The Router

    2: H HAPTER ARDWARE NSTALLATION If your ISP allocates IP information dynamically over a protocol other than PPPoE, you do not need any further information. This configuration is typical of cable connections. Powering Up the To power up the Router: Router 1 Plug the power adapter into the power adapter socket located on the back panel of the Router.
  • Page 23 Router to communicate with the Internet. 3Com recommends that you perform the initial Router configuration from a computer that is directly connected to one of the LAN ports.
  • Page 24 2: H HAPTER ARDWARE NSTALLATION...
  • Page 25: Setting

    The Router has the ability to dynamically allocate network addresses to the computers on your network, using DHCP. However, your computers need to be configured correctly for this to take place. To change the configuration of your computers to allow this, follow the instructions in this chapter.
  • Page 26 3: S HAPTER ETTING Figure 6 Local Area Properties Screen 6 Ensure that the options Obtain an IP Address automatically, and Obtain DNS server address automatically are both selected as shown in Click OK. Figure 7 Internet Protocol (TCP/IP) Properties Screen 7 Restart your computer.
  • Page 27: Windows Vista

    Windows Vista If you are using a Windows Vista computer, use the following procedure to change your TCP/IP settings: 1 From the Windows start menu, select Network. 2 Select Network Center option from the top menu. 3 Select Manage Networks from the left panel. 4 Double click on the Local Area Connection icon.
  • Page 28: Macintosh

    3: S HAPTER ETTING Macintosh If you are using a Macintosh computer, use the following procedure to change your TCP/IP settings: 1 From the desktop, select Apple Menu, Control Panels, and TCP/IP. 2 In the TCP/IP control panel, set Connect Via: to “Ethernet”. 3 In the TCP/IP control panel, set Configure: to “Using DHCP Server.”...
  • Page 29: Disabling Web Proxy

    Disabling Web Ensure that you do not have a web proxy enabled on your computer. Proxy Go to the Control Panel and click on Internet Options. Select the Connections tab and click LAN Settings at the bottom. Make sure that the Use Proxy Server option is unchecked.
  • Page 30 3: S HAPTER ETTING OMPUTERS...
  • Page 31: Running The Setup Wizard

    Accessing the The Router setup program is Web-based, which means that it is accessed Wizard through your Web browser (Netscape Navigator 4.7 or higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher). To use the Setup Wizard: 1 Ensure that you have at least one computer connected to the Router. Refer to 2 Launch your Web browser on the computer.
  • Page 32 4: R HAPTER UNNING THE ETUP IZARD Figure 10 Router Login Screen 5 If the password is correct, the Country Selection screen will appear. Select the country you wish to configure the Router for, then click Apply. If you purchased your Router in the United States, you do not see this screen, as it is automatically set.
  • Page 33: Welcome

    6 When you have selected a country either: The Welcome screen will appear ■ tab and click Wizard. If your Router has not been configured before, the Wizard will ■ launch automatically (refer to 7 Click Next. 8 You will be guided step-by-step through a basic setup procedure. Welcome Figure 12 Welcome Screen Accessing the Wizard...
  • Page 34: Password

    4: R HAPTER UNNING THE ETUP IZARD Figure 13 Wizard Screen Password Figure 14 Change Administration Password Screen When the Change Administration Password screen appears, type the Old Password, then a new password in both the New Password and Confirm Password boxes.
  • Page 35: Time Zone

    Accessing the Wizard 3Com recommends entering a new password when setting up the Router for the first time. The Router is shipped from the factory with a default password, admin. 1. Password is case sensitive. 2. Write the new password down and keep it in a safe place, so that you can change your settings in the future.
  • Page 36: Wan Settings

    4: R HAPTER UNNING THE WAN Settings Figure 16 Internet Settings Screen This Internet Addressing Mode window allows you to set up the Router for the type of Internet connection you have. Before setting up your Internet connection mode, have the account information from your ISP ready.
  • Page 37 PPPoE Mode Figure 17 PPPoE Screen To setup the Router for use with a PPP over Ethernet (PPPoE) connection, use the following procedure: 1 Enter your PPP user name in the PPPoE User Name text box. 2 Enter your PPP password in the PPPoE Password text box. 3 Enter your PPP over Ethernet service name in the PPPoE Service Name text box.
  • Page 38 4: R HAPTER UNNING THE PPPoA Mode Figure 18 The PPPoA Screen To setup the Router for use with a PPPoA connection: 1 Enter your PPP over ATM user name in the PPP User Name text box. 2 Enter your PPP over ATM password in the PPP Password text box. 3 Select Dial on Demand if you want the internet connection dropped when there is no activities with the Internet.
  • Page 39 Dynamic/Fixed IP in 1483 Bridge Mode Figure 19 The Dynamic/Fixed IP in Bridge Mode To setup the Router for use with a Dynamic/Fixed IP in 1483 Bridge Mode connection, use the following procedure: 1 Manual IP Address Configuration: You may enter the router’s WAN IP address and subnet mask here if your ISP has given you a static IP Address.
  • Page 40 4: R HAPTER UNNING THE IP over ATM Mode(IPoA) Figure 20 The IP over ATM Screen To set up the Router for use with an IPoA mode, use the following procedure: 1 WAN IP Address: Enter the IP Address given by your ISP. 2 WAN Subnet Mask: Enter the subnet mask given by your ISP.
  • Page 41: Lan Settings

    Accessing the Wizard Bridging Mode Figure 21 Bridging Mode Screen With bridging the router simply acts like a modem. The router passes traffic through to another device, usually a computer or a router, which handles authentication with the ISP. LAN Settings Figure 22 LAN IP Address Screen This screen displays a suggested LAN IP address and subnet mask of the Router.
  • Page 42: Wireless Settings

    4: R HAPTER UNNING THE ETUP IZARD Figure 23 DHCP Server Setup Screen To activate the DHCP Server option, select Enable the DHCP server with the following settings: and specify the IP pool range. The largest available continuous IP pool will be automatically entered; if this is not appropriate, make your required changes.
  • Page 43 Router to automatically select an available channel when first powered on. The Service Area Name default for 3Com products is “3Com”. Up to 32 (case sensitive) characters can be entered for the Service Area Name. 3Com strongly recommends that you change the SSID to something other than the default.
  • Page 44: Summary

    Figure 25 Configuration Summary Screen When you complete the Setup Wizard, a configuration summary will display. 3Com recommends that you verify the configuration information of the Router and then print this page for your records. Click Finish and the router will reboot now.
  • Page 45: Router Configuration

    Navigating This chapter describes all the screens available through the Router Through the Router configuration pages, and is provided as a reference. To get to the Configuration configuration pages, browse to the Router by entering the URL in the Pages location bar of your browser.
  • Page 46: Option Tabs

    Router, SNMP enable/disable, and remote management control. Device Info — Providing the configuration summary and statistics on your LAN/WAN/ATM/ADSL connection. Support/Feedback — contains a comprehensive online help system and allows you to provide 3Com with feedback on your Router. Figure 26 for example). To access a...
  • Page 47: Password

    The Notice Board is used to display firmware version and configuration warning messages. For example, you would be warned if you had disabled wireless networking or wireless encryption. Password Figure 27 Password Screen Changing the Administration Password You can change the password to prevent unauthorized access to the Administration System.
  • Page 48: Wizard

    5: R HAPTER OUTER ONFIGURATION Wizard Figure 28 Wizard Screen Click WIZARD... to launch the configuration wizard. Refer to Chapter 4 for information on how to run the wizard. LAN Settings The LAN Settings menu provides the following options: Unit Configuration Figure 29 Unit Configuration Screen...
  • Page 49 Class C. And there is 253(254-1 for the router) available addresses in the network. 5 3Com NBX Call Processor: If you have 3Com NBX Call Processor, enter its IP Address here. 6 Enable DHCP Server Relay: Check this box to make the device act as a DHCP relaying agent.
  • Page 50: Static Dhcp Assignment

    5: R HAPTER OUTER ONFIGURATION Static DHCP Figure 30 Static DHCP Assignment Screen Assignment To assign a LAN client with a static IP Address, please do the following: 1 Enter the IP Address that you would like to lease and the client MAC address in the fields appropriately.
  • Page 51: Dhcp Lease Table

    Configuration”on this chapter. Wireless Settings The Wireless Settings menu provides options described in the following sections. To improve the security of your wireless network, 3Com recommends that you: 1. Change the SSID from its default value 2. Enable Encryption 3. Enable Connection Control...
  • Page 52: Configuration

    5: R HAPTER OUTER ONFIGURATION Configuration Figure 32 Configuration Screen Enable Wireless Networking Use this check box to enable or disable the wireless section of your LAN. When disabled, no wireless PCs can gain access to either the Internet or other PCs on your Wired or Wireless LAN through this Router.
  • Page 53 The Service Area Name may also be referred to as “ESSID” depending on your networking vendor. By default the Router uses the name “3Com”. 3Com recommends that you change the default name.
  • Page 54: Encryption

    ■ WPA and WPA2 provides a higher level of security, provided by its longer key and dynamic changes made to the key over time. 3Com recommends that you use WPA with any clients which support it. If you enable encryption on the Router, you must reconfigure your wireless PCs to use exactly the same Encryption Type and Keys otherwise the devices will not understand each other.
  • Page 55 To enable WEP, select WEP from the Encryption Type. — Figure 33 Encryption 1 Please choose from 64 bits or 128 bits for the Encryption Strength. 2 Enter the Passphrase which can be up to 31 characters long and may contain any alphanumeric characters in the field.
  • Page 56 5: R HAPTER OUTER ONFIGURATION Click Save to save the setting. To enable WPA, select WPA-PSK or WPA2-PSK from the Encryption Type. Figure 34 Encryption 1 Select either TKIP or AES as the Encryption Method. 2 Enter a passphrase between 8 to 63 characters long for the Pre-Shared Key.
  • Page 57: Wmm

    Click Save to save the setting. You can enable Wi-Fi Multimedia (WMM) support to help improve the Quality of Service (QoS) for your wireless traffic.3Com recommends that you leave the settings unchanged if you are not sure with your configuration. Changing the values may lead to unexpected blockages of traffic on your wireless LAN, and the blockages might be difficult to diagnose.
  • Page 58 5: R HAPTER OUTER ONFIGURATION Figure 36 WMM Screen Typically, voice and video traffic types are delay-sensitive, but are tolerant of some frame losses.On the other hand, data traffic type is delay-tolerable, but requires loss-free transmission. So you may adjust theses parameters with regard to the characteristics of these types of data to better manage your network flow.
  • Page 59: Connection Control

    Wireless Settings priority, and hence the more capacity share for a given traffic condition.However, the probability of collisions increases when operating with smaller CWmin. These parameters can be used in order to differentiate the channel access among different priority traffic. EDCA STA Parameters: Each station maintains a Contention Window (CW), which is used to select the random back off counter.The BC is determined as a random...
  • Page 60 5: R HAPTER OUTER ONFIGURATION Figure 37 Connection Control Screen To specify that only certain wireless computers can connect to the Router, select allow/deny, and then enter the MAC addresses of the wireless clients. You may enter a maximum of 64 PCs in the list. Click Save to save your existing configurations or Cancel to discard all changes.
  • Page 61: Client List

    Wireless Settings Client List Figure 38 Client List Screen The Wireless Client List provides details on the devices that are connected to the Wireless LAN. The list is only created when Wireless Networking is enabled. For each device that is connected to the Wireless LAN, the MAC address and Connection Speed of that device is displayed.
  • Page 62 5: R HAPTER OUTER ONFIGURATION Figure 39 Advanced Wireless Settings Screen Authentication Type The default is set to Auto (Default), allows either Open System or Shared Key authentication to be used. With Open System authentication, the sender and the recipient do NOT use a WEP key for authentication.
  • Page 63 Wireless Settings Auto-Fallback feature. Auto-Fallback will negotiate the best possible connection speed between the Router and a wireless client. The default value is Auto (Default). Transmission Power (Transmit Power Control) The greater the transmission power used, the larger the area a wireless network covers. To minimize the likelihood of eavesdropping by unauthorized wireless users, do not use more transmission power than necessary to cover the range needed by your wireless network.
  • Page 64: Wds

    5: R HAPTER OUTER ONFIGURATION Fragmentation Threshold This value specifies the maximum size for a packet before data is fragmented into multiple packets. If you experience a high packet error rate, you may slightly increase the Fragmentation Threshold. Setting the Fragmentation Threshold too low may result in poor network performance.
  • Page 65: Internet Settings

    Figure 40 WDS Screen To setup a WDS, make sure that the following conditions are met for all of the linked APs: 1 Both AP's WDS should be enabled. 2 APs are configured with the same Channel, SSID and Encryptions. 3 Each AP should have a different IP Address.
  • Page 66: Firewall

    5: R HAPTER OUTER ONFIGURATION 2 PPPoE PPP over Ethernet, provides routing for multiple PCs, this mode is often used for the DSL connection. To configure this function correctly, you obtain the information from your ISP. 3 Dynamic/Fixed IP in 1483 Bridge Mode In this mode of connection, your ADSL router simply acts like a modem but can also carry multiple upper-layer protocols such as IP, IPX, and NetBIOS.
  • Page 67 Figure 41 Virtual Servers Screen Virtual Server Activating and configuring a virtual server allows one or more of the computers on your network to function as a public server. For example, one of your computers could be configured as an FTP server, allowing others outside of your office network to download files of your choosing.
  • Page 68: Special Applications

    5: R HAPTER OUTER ONFIGURATION Special Applications Figure 42 Special Applications Screen Some software applications require special or multiple connections to the Internet and these would normally be blocked by the firewall. For example Internet Telephony or Video conferences require multiple connections.
  • Page 69 Firewall 5 Click Apply to save the configuration and apply the changes. The Router will automatically allow FTP and NetMeeting sessions. You do not need to configure these as Special Applications. Only one computer on your network can use the special application at any one time.
  • Page 70 5: R HAPTER OUTER ONFIGURATION Address and the corresponding LAN IP Address in the fields and click Add to add the Entry. Click Apply/Reboot to apply your settings. Stateful Packet Inspection (SPI) inspects, and if required blocks packets at the application layer. SPI also maintains TCP and UDP session information, including timeouts and the number of active sessions, and provides the ability to detect and prevent certain types of network attacks such as DoS attacks.
  • Page 71: Pc Privileges

    Firewall Email Alert:: Use this feature if you want the router to send you an email if a DoS attack has attempted. Connection Policy: These settings determine the timeouts between the router’s recognizing and blocking DoS attempts before allowing legitimate traffic using these protocols to be permitted. Do not adjust these settings unless you are confident in your reconfigured settings.
  • Page 72: Schedule Rules

    5: R HAPTER OUTER ONFIGURATION To use access control for the computers: 1 Enter the PC’s description and the range of the ip addresses. 2 Select to bypass the URL or Content Filter if you would like the clients to bypass the rules.(Please refer to the URL or Content Filter tab) 3 Please select to block specific services or protocols.
  • Page 73: Content Filter

    You can subscribe to the 3Com Content Filter Service, which enables you to block or allow the URLs of a number of pre-defined categories. The Router comes with a 14-day free trial of the 3Com Content Filter Service. To activate the 14-day free trial of the service, you must first...
  • Page 74: Url Filter

    5: R HAPTER OUTER ONFIGURATION To activate Content Filtering: 1 Select Firewall from the main menu, then select the Content Filter tab. The Content Filter screen displays. Figure 47 Content Filter Screen 2 Make sure the Enable Content Filter check box is checked. 3 Select the Content Filter Server that you require from the drop-down list.
  • Page 75 Figure 48 The URL Filter Screen To enable the URL Filtering, please do the following: 1 Check the Enable URL Filtering Function box to enable the URL filtering. 2 Enter the URL or key words of the URL in the text field for your desired website.
  • Page 76: System Tools

    5: R HAPTER OUTER ONFIGURATION To filter a generic keyword enter it into one of the fields. You should exercise caution when choosing a keyword as many keywords are contained within other words. For example, filtering the word sex would filter the following example URLs: ■...
  • Page 77: Restart

    System Tools Restart Figure 49 Restart Screen If your Router is not operating correctly, you can choose to restart the Router by selecting Restart the Router, simulating the effect of power cycling the unit. No configuration information will be lost but the log files will be erased.
  • Page 78: Time Zone

    5: R HAPTER OUTER ONFIGURATION Time Zone Figure 50 Time Zone Screen Choose the time zone that is closest to your actual location. The time zone setting is used by the system clock when displaying the correct time in the log files. If you use Daylight saving tick the Enable Day Light savings box, and then click Save.
  • Page 79: Configuration

    System Tools Configuration Figure 51 Configuration Screen Select the Configuration tab to display the Configuration screen. Backup Configuration Click BACKUP to save the current Router configuration. You will be prompted to download and save a file to disk. Restore Configuration Data If you want to reinstate the configuration settings previously saved to a file, press Browse to locate the backup file on your computer, and then click RESTORE to copy the data into the Router's memory.
  • Page 80: Upgrade

    Figure 52 Upgrade Screen The Upgrade facility allows you to install on the Router any new releases of system software that 3Com may make available. To install new software, you first need to download the software from the 3Com support web site to a folder on your computer. Once you have done this, select Browse to tell your web browser where this file is on your computer, and then click Apply.
  • Page 81: Advanced

    Advanced Selecting Advanced from the main menu displays the following seven tabs in your Web browser window: Static Route, RIP, DDNS, Quality of Service, ProxyARP, Port Mapping, and IPSec. Static Route The Router supports static route functionality. Select the Static Route tab to display the screen.
  • Page 82: Ddns

    5: R HAPTER OUTER ONFIGURATION that routing information replicated to all RIP enabled devices on the network. LAN and WAN interfaces can be configured independently of each other. Select the RIP tab to display the screen. Figure 54 RIP screen Setting Up RIP Check the Enable RIP Mode check box if you want the Router to start routing via RIP.
  • Page 83 To set up DDNS: 1 Select Advanced from the main menu, then select the DDNS tab. The DDNS screen displays. Figure 55 DDNS screen 2 Select a DDNS Service provider from the drop-down list. This can be TZO.com, DynDNS.org, DtDns, NOIP or Zoneedit.com. TZO.com If you select TZO.com: 1 In the Domain Name text box, enter the domain name.
  • Page 84: Quality Of Service

    5: R HAPTER OUTER ONFIGURATION 3 In the Password text box, enter the account password. 4 Click add to add your DDNS. NOIP.com 1 In the Host Name text box, enter the host name. 2 In the E-mail text box, enter the account name. 3 In the Password text box, enter the account password.
  • Page 85: Ipsec

    decrease bandwidth consumption on slow-speed WAN links and allows a site to use a single IP address for two physical networks. To use proxy ARP, you must have a range of static IP addresses assigned by your ISP. Figure 57 The Proxy ARP Screen To configure Proxy ARP: 1 On the menu, click Advanced.
  • Page 86 5: R HAPTER OUTER ONFIGURATION Figure 58 The IPSec Screen Below is a description of the basic configuration parameters: IPSec Connection Name: Please enter a name to define your connection. Remote IPSec Gateway Address: This is the static WAN IP address or URL of the remote IPSec router.
  • Page 87: Port Mapping

    Advanced Key Exchange Method: Select IKE or Manual from the drop-down list box. Manual is useful for troubleshooting when you have problems using IKE key management. Pre-Shared Key: Type your pre-shared key in this field. Enter 8 to 31 case-sensitive ASCII characters. Both routers which would build a VPN tunnel must use the same pre-shared key.
  • Page 88: Management

    5: R HAPTER OUTER ONFIGURATION Do not alter any settings unless you are an experienced network administrator. Management The management Screen lets you administer your routers with features such as System Log, SNMP, UPnP, Trust Station, Remote Management, and Utility. Syslog If you have a syslog server on the network, you can configure the Router Point to send the device logs to the server.
  • Page 89: Snmp

    Figure 60 The System Log Screen To view the current logs: 1 Click the View Log button. To enable the system log: 1 Check Enable System Log box. 2 Select the drop-down menu for a list of available types of logging activities.
  • Page 90: Upnp

    5: R HAPTER OUTER ONFIGURATION Figure 61 The SNMP Screen Click Enable/Disable to enable/disable the agent. To Configure the SNMP: 1 Type the Read Community, which is the password for the incoming Get and GetNext requests from the management station. 2 Type the Set Community, which is the password for incoming Set requests from the management station 3 Type the System Name for the program.
  • Page 91: Trusted Station

    Management Figure 62 The UPnP Screen Check UPnP Enabled to activate UPnP. Trusted Station Figure 63 The Trusted Station Screen The Trusted Station Screen lets you add/remove the MAC address of the stations which can access the web administration.
  • Page 92: Remote Management

    5: R HAPTER OUTER ONFIGURATION Remote Management It is possible to administer the Router remotely. Select one of the following options for remote administration: Figure 64 The Remote Management Screen ■ ■ ■ ■ To remotely administer your Router, enter http://xxx.xxx.xxx.xxx:8000 in the location bar of the browser running on the remote computer, where xxx.xxx.xxx.xxx is the Internet IP address of the Router.
  • Page 93: Diagnostics

    Figure 65 The Utility Screen To use the utility: 1 Select commands that you would like to run from the menu. 2 Enter the IP Address or Domain Name in the field provided. 3 Click Start to start executing the command. 4 The results will be shown on the screen below.
  • Page 94: Device Info

    5: R HAPTER OUTER ONFIGURATION Figure 66 The Diagnostics Screen Device Info The Device Info Settings menu provides the following options:...
  • Page 95: Summary

    Device Info Summary Figure 67 The Summary Screen The Summary screen is used to display the information of your LAN status. Figure 68 The WAN Screen The WAN Status Screen is used to display the information of your DSL Connection Status.
  • Page 96: Statistics

    5: R HAPTER OUTER ONFIGURATION Statistics Figure 69 The Statistics Screen The Statistics Screen is used to display the information of your LAN/WAN/ATM/ADSL Connection Statistics. Click on the button for each connection device for more detailed information.
  • Page 97: Route

    Device Info Route Figure 70 The Route Screen The Route Screen is used to display the routing status/information. Figure 71 The ARP Screen The ARP screen is used to display the ARP status.
  • Page 98: Support/Feedback

    5: R HAPTER OUTER ONFIGURATION Support/Feedback Selecting Support/Feedback from the main menu displays the Status, Logs, Routing Table, and Syslog screens in your Web browser window. Support/Feedback Selecting Support/Feedback from the main menu displays the Support and Feedback screens. Support Figure 72 Support Screen Selecting the Support option on the main menu displays the support links screen, which contains a list of Internet links that provide information and...
  • Page 99: Feedback

    Support/Feedback Feedback Figure 73 Feedback Screen Selecting the Feedback option displays the Feedback screen and allows you to provide feedback to 3Com on the operation of your Router. This screen should not be used to obtain technical support.
  • Page 100 5: R HAPTER OUTER ONFIGURATION...
  • Page 101: Basic Connection Checks

    Basic Connection ■ Checks ■ ■ Browsing to the If you have connected your Router and computers together but cannot Router browse to the Router configuration screens, check the following: Configuration ■ Screens ■ ■ ■ ROUBLESHOOTING Check that the Router is connected to your computers, and that all the equipment is powered on.
  • Page 102: Connecting To The Internet

    6: T HAPTER ROUBLESHOOTING ■ ■ Connecting to the If you can browse to the Router configuration screens but cannot access Internet sites on the Internet, check the following: ■ ■ ■ ■ ■ Forgotten Password If you can browse to the Router configuration screen but cannot log on and Reset to because you do not know or have forgotten the password, follow the Factory Defaults...
  • Page 103: Wireless Networking

    Router connection to the Internet. Also, other computer users will lose their network connections whilst this process is taking place, so choose a time when this would be convenient. Here is how you may use the reset button: 1 Use the tip of a pen. 2 Press and hold the reset button at the rear panel of the device for about 5 seconds and release.
  • Page 104 6: T HAPTER ROUBLESHOOTING ■ ■ ■ ■ ■ ■ Ensure that the encryption method and level that you use on your clients are the same as those configured on the Router. Ensure that you have the Wireless computer enabled in the list of allowed MAC addresses if you are using Wireless Connection control on the Router.
  • Page 105: Power Led Or Power Adapter Ok Led Not Lit

    If the Power Adapter OK LED is lit but the Power LED is unlit then ■ there may be a fault with your unit. Contact 3Com Technical Support. Check that you are using the correct power adapter for your Router.
  • Page 106: Alert Led

    If the Alert LED comes on continuously again, then a fault has been detected. Locate the copy of the Router software on the accompanying CD-ROM or 3Com web site (http://www.3com.com) and upload it to the Router to see if this clears the fault (refer to “Recovering from Corrupted Software”...
  • Page 107: Frequently Asked Questions

    ■ ■ ■ 3 Restart the computer, and re-apply power to the Router. 4 Using the Web browser on the computer, enter the following URL in the location bar: http://192.168.1.1 This will connect you to the Microcode Recovery utility in the Router. 5 Follow the on-screen instructions.
  • Page 108: Com Warranty And Support Services

    VPN hosts on your LAN that clients elsewhere on the Internet can connect to, but this is not a recommended configuration. Updates to the Router software are posted on the 3Com support web site, accessible by visiting: http://www.3com.com The 3Com Knowledgebase at: http://knowledgebase.3com.com...
  • Page 109 (telephone numbers, URLs, or email address) for your region, please visit: http://csoweb4.3com.com/contactus/ If your product came with a Safety and Support brochure, you can also refer to the Support section for 3Com regional contact numbers, URLs, and email address. 3Com Warranty and Support Services...
  • Page 110 6: T HAPTER ROUBLESHOOTING...
  • Page 111: Running The Discovery Application

    Running the 3Com provides a user-friendly Discovery application for detecting the Discovery Router on the network. Application Windows Installation (95/98/2000/Me/NT/ 1 Insert the Router CD-ROM in the CD-ROM drive on your computer. A menu will appear; select Router Discovery. Discovery will find the Router even if it is unconfigured or misconfigured.
  • Page 112 A: U PPENDIX SING ISCOVERY Figure 75 Discovered Router Screen Figure 76 Router by clicking on it, and press Next. Figure 76 Discovery Finish Screen 4 Click on Finish to launch a web browser and display the login page for the Router.
  • Page 113: The Internet Protocol Suite

    IP A The Internet The Internet protocol suite consists of a well-defined set of Protocol Suite communications protocols and several standard application protocols. Transmission Control Protocol/Internet Protocol (TCP/IP) is probably the most widely known and is a combination of two of the protocols (IP and TCP) working together.
  • Page 114 B: IP A PPENDIX DDRESSING For your network to work correctly, all devices on the network must have: ■ ■ The only value that will be different is the specific host device number. This value must always be unique. An example IP address is ‘192.168.1.8’. However, the size of the network determines the structure of this IP Address.
  • Page 115: How Does A Device Obtain An Ip Address And Subnet Mask

    See Table 4 for an example about how a network (only four computers represented) and a Router might be configured. Table 4 IP Addressing and Subnet Masking How does a Device There are three different ways to obtain an IP address and the subnet Obtain an IP mask.
  • Page 116 B: IP A PPENDIX DDRESSING themselves the same address, the conflict is detected and one of the devices allocates itself a new address. Automatic IP addressing support was introduced by Microsoft in the Windows 98 operating system and is also supported in Windows 2000.
  • Page 117: Adsl Wireless 11G 108Mbps Firewall Router

    This section lists the technical specifications for the OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router. ADSL Wireless 11g Interfaces 108Mbps Firewall ADSL modem connection — Modem RJ-11 port Router LAN connection — four 10Mbps/100Mbps dual speed Ethernet ports (10BASE-T/100BASE-TX) WLAN Interfaces Standard IEEE 802.11g and Super G(108Mbps), Direct Sequence Spread Spectrum (DSSS) Transmission rate: 108Mbps and 54Mbps, automatic fallback to 48, 36,...
  • Page 118: Standards

    C: T PPENDIX ECHNICAL PECIFICATIONS Encryption: 40/64 bit WEP, 128 bit WEP, WPA Maximum clients: 128 O/P Power 18dBm Operating Temperature 0 °C to 40 °C (32 °F to 105 °F) Power 7VA, 23.9 BThU/hr Humidity 0% to 90% (non-condensing) humidity Dimensions ■...
  • Page 119: System Requirements

    Environmental: EN 60068 (IEC 68) *See “Regulatory Information” on page 137 for conditions of operation. System Requirements Operating Systems The Router will support the following Operating Systems: ■ ■ ■ ■ ■ ■ ■ Ethernet Performance The Router complies to the IEEE 802.3i, u and x specifications. Wireless Performance The Router has been designed to conform to the Wi-Fi interoperability test standard.
  • Page 120 C: T PPENDIX ECHNICAL PECIFICATIONS...
  • Page 121: Important Safety Information

    Important Safety Information WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read the following safety information carefully before you install or remove the unit: WARNING: The Router generates and uses radio frequency (rf) energy. In some environments, the use of rf energy is not permitted.
  • Page 122: Wichtige Sicherheitshinweise

    D: S PPENDIX AFETY NFORMATION WARNING: Disconnect the power adapter before moving the unit. WARNING: RJ-45 ports. These are shielded RJ-45 data sockets. They cannot be used as telephone sockets. Only connect RJ-45 data connectors to these sockets. Wichtige Sicherheitshinweise VORSICHT: Warnhinweise enthalten Anweisungen, die Sie zu Ihrer eigenen Sicherheit befolgen müssen.
  • Page 123: Consignes Importantes De Sécurité

    behoben werden kann, setzen Sie sich mit Ihrem Lieferanten in Verbindung. VORSICHT: Vor dem Ausbau des Geräts das Netzadapterkabel herausziehen. VORSICHT: RJ-45-Anschlüsse. Dies sind abgeschirmte RJ-45-Datenbuchsen. Sie können nicht als Telefonanschlußbuchsen verwendet werden. An diesen Buchsen dürfen nur RJ-45-Datenstecker angeschlossen werden. Consignes importantes de AVERTISSEMENT: Les avertissements présentent des consignes que vous...
  • Page 124 D: S PPENDIX AFETY NFORMATION ne sont maintenues que si l'équipement auquel il est raccordé fonctionne dans les mêmes conditions. AVERTISSEMENT: Il n’y a pas de parties remplaceables par les utilisateurs ou entretenues par les utilisateurs à l’intérieur du moyeu. Si vous avez un problème physique avec le moyeu qui ne peut pas être résolu avec les actions de la résolution des problèmes dans ce guide, contacter votre fournisseur.
  • Page 125 Subject to the restrictions set forth herein, the Software is licensed to be used on any workstation or any network server owned by or leased to you, for your internal use, provided that the Software is used only in connection with this 3Com product. You may reproduce and provide one (1) copy of the Software and Documentation for each such workstation or network server on which the Software is used as permitted hereunder.
  • Page 126 GREEMENT commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in this Agreement, which is 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is applicable.
  • Page 127 LOSSARY 802.11b The IEEE specification for wireless Ethernet which allows speeds of up to 11 Mbps. The standard provides for 1, 2, 5.5 and 11 Mbps data rates. The rates will switch automatically depending on range and environment. 802.11g The IEEE specification for wireless Ethernet which allows speeds of up to 54 Mbps.
  • Page 128 HAPTER LOSSARY configure to use the best common speed. The order of preference (best first) is: 100BASE-TX full duplex, 100BASE-TX half duplex, 10BASE-T full duplex, and 10BASE-T half duplex. Auto-negotiation is defined in the IEEE 802.3 standard for Ethernet and is an operation that takes place in a few milliseconds.
  • Page 129 DNS Server Address DNS stands for Domain Name System, which allows Internet host computers to have a domain name (such as 3com.com) and one or more IP addresses (such as 192.34.45.8). A DNS server keeps a database of host computers and their respective domain names and IP addresses, so that when a domain name is requested (as in typing “3com.com”...
  • Page 130 HAPTER LOSSARY Router A device that acts as a central hub by connecting to each computer's network interface card and managing the data traffic between the local network and the Internet. Half Duplex A system that allows packets to transmitted and received, but not at the same time.
  • Page 131 Internet Service Provider. An ISP is a business that provides connectivity to the Internet for individuals and other businesses or organizations. Local Area Network. A network of end stations (such as PCs, printers, servers) and network devices (hubs and switches) that cover a relatively small geographic area (usually not larger than a floor or building).
  • Page 132 HAPTER LOSSARY PPPoE Point-to-Point Protocol over Ethernet. Point-to-Point Protocol is a method of data transmission originally created for dial-up connections; PPPoE is for Ethernet connections. PPTP Point-to-Point Tunneling Protocol is a method of secure data transmission between two remote sites over the internet. QoS stands for Quality of Service.
  • Page 133 (as opposed to valid IP address numbers recognized by the Internet, which must assigned by InterNIC). Subnets A network that is a component of a larger network. Switch A device that interconnects several LANs to form a single logical LAN that comprises of several LAN segments.
  • Page 134 HAPTER LOSSARY WECA Wireless Ethernet Compatibility Alliance. An industry group formed to certify cross vendor interoperability and compatibility of 802.11b and 802.11g wireless networking products and to promote the standard for enterprise, small business and home environments. (see also 802.11b, 802.11g, Wi-Fi) Wired Equivalent Privacy.
  • Page 135 NDEX Addresses IP 113 Administration Password 34, 47 Advanced 81 DDNS 82 RIP 81 static route 81 Automatic Addressing 115 Cable Specifications 119 Channels 137 Configuration backup 79 restore 79 Conventions notice icons, About This Guide 9 text, About This Guide 10 Country Selection 32 DDNS 82, 84 DHCP 41, 51, 115...
  • Page 136 NDEX static route 81 Subnet Mask 41, 113 Summary 44 Support Information 98 Support Links 98 TCP/IP 25, 28, 41, 113 Technical specifications 117 standards 117 Technical Support 108 Time Zone 35, 78 Unit Configuration 48 Upgrade 80 URL Filter 74 Virtual Servers 66, 67 WAN 36 Web Proxy 29...
  • Page 137: Regulatory Information

    Regulatory 3Com OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router Information (WL-553) must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This product contains encryption. It is unlawful to export out of the U.S.
  • Page 138: Us - Radio Frequency Requirements

    This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No.004-000-0034504. 3Com is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this 3Com OfficeConnect ADSL Wireless108Mbps 11g Firewall Router (WL-553), or the substitution or attachment of connecting cables and equipment other than specified by 3Com.
  • Page 139: Manufacturer's Declaration Of Conformity

    Declares that the Product: Brand Name: 3Com Corporation Model Number: WL-553 Equipment Type: 3Com OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router Complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 140: Industry Canada (Ic) Emissions Compliance Statement

    HAPTER EGULATORY OTICES dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif. The term "IC" before the equipment certification number only signifies that the Industry Canada technical specifications were met. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful...
  • Page 141 Intended use: IEEE 802.11g/b radio LAN device NOTE: To ensure product operation is in compliance with local regulations, select the country in which the product is installed. Refer to 3Com OfficeConnect Wireless 54Mbps/108Mbps 11g Cable/DSL Router User Guide. English Hereby, 3Com Corporation, declares that this RLAN device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 142 è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Spanish Por medio de la presente 3Com Corporation declara que el RLAN device cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE Portuguese 3Com Corporation declara que este RLAN device está...
  • Page 144 3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA USA 01752-3064. To learn more about 3Com products and services, visit our World Wide Web site at www.3com.com All specifications are subject to change without notice. Copyright © 2008 3Com Corporation. All rights reserved.

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