Desired Sound Does Not Come Out - Denon AVR-S500BT Owner's Manual

Contents Connections
o Desired sound does not come out
Symptom
The volume does not
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increase.
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No sound comes out with
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the HDMI connection.
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No sound comes out of a
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specific speaker.
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No sound is produced from
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subwoofer.
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0
0
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DTS sound is not output.
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Dolby TrueHD, DTS-HD,
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Dolby Digital Plus audio is
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not output.
Dolby PLg mode or DTS
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Neo:6 mode cannot be
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selected.
Front panel Display
Playback
The maximum volume is set too low. Set the maximum volume using "Limit" on the menu.
Appropriate volume correction processing is performed according to the input audio format and settings,
so the volume may not reach the upper limit.
Check the connection of the HDMI connectors.
When outputting HDMI audio from the speakers, set "HDMI Audio Out" on the menu to "AVR". To output
from the TV, set "TV".
Check that speaker cables are properly connected.
Check that a selection other than "None" is set for the "Speaker Config." setting in menu.
When the sound mode is "Stereo" and "Virtual", audio is only output from the front speakers and
subwoofer.
Check the subwoofer connections.
Turn on the subwoofer's power.
When "Speaker Config." - "Front" in the menu is set to "Large", depending on the input signal and the
sound mode, no sound may be output from the subwoofer.
When no subwoofer audio signal (LFE) is included in the input signals, no sound may be output from the
subwoofer.
You can make the subwoofer always output sound by setting the "Subwoofer Mode" to "LFE+Main".
Check that the digital audio output setting on the connected device is set to "DTS".
Set "Decode Mode" on the menu to "Auto" or "DTS".
Make HDMI connections.
Check the digital audio output setting on the connected device. On some devices, "PCM" is set by
default.
It cannot be selected when "None" is set for "Speaker Config." - "Center" and "Surround".
Dolby PLg or DTS Neo:6 cannot be selected when using headphones.
Rear panel
Settings
Cause / Solution
96 Remote
Tips Appendix
Page
Index
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