Customer Assistance Information - Saturn AURA 2010 Owner's Manual

Section 8
Customer Assistance and Information ...............8-2
Customer Satisfaction Procedure ......................8-2
Online Owner Center ......................................8-4
Customer Assistance for Text Telephone
(TTY) Users ...............................................8-5
Customer Assistance Offices ............................8-5
GM Mobility Reimbursement Program ................8-6
Roadside Assistance Program ..........................8-6
Scheduling Service Appointments .....................8-8
Courtesy Transportation Program ......................8-9
Collision Damage Repair ................................8-10

Customer Assistance Information

Reporting Safety Defects ................................8-13
Vehicle Data Recording and Privacy ................8-15
Reporting Safety Defects to the United
States Government ....................................8-13
Reporting Safety Defects to the Canadian
Government ..............................................8-14
Reporting Safety Defects to Saturn ..................8-14
Service Publications Ordering Information .........8-14
Event Data Recorders ...................................8-16
Navigation System ........................................8-16
Radio Frequency Identification (RFID) ..............8-17
Radio Frequency Statement ...........................8-17
8-1