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Altec TTP-245 Series User Manual

Thermal transfer / direct thermal bar code printer
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ALTEC TTP-245 Series/343 Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for Altec TTP-245 Series

  • Page 1 ALTEC TTP-245 Series/343 Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents ................1 OPYRIGHT ECLARATION ....................1 OMPLIANCES 1. Introduction..................1 2. Getting Started ..................1 2.1 Unpacking and Inspection............1 2.2 Equipment Checklist..............1 2.3 Printer Parts...................3 3. Setup....................4 3.1 Setting Up the Printer ..............4 3.2 Loading the Ribbon...............4 3.3 Loading Label Stock ..............6 3.4 External Label Roll Mount Installation (Option) ......8 3.5 Peel-off Module Installation (Option).........10 3.5.1 Loading the Paper in Peel-off Mode........13 3.6 Cutter Module Installation (Option) ...........15...
  • Page 3 7. LED and Button Operation...............37 7.1 LED ....................37 7.2 Button Operation.................37 Revise History..................40...

  • Page 4: Copyright Declaration

    Copyright Declaration Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto ID Technology Co., Ltd..

  • Page 5: Introduction

    This printer provides both thermal transfer and direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-245 series; 2.0 or 3.0 ips for TTP-343 series. It accepts roll feed, die-cut, and fan-fold labels for both thermal transfer and direct thermal printing.
  • Page 6 Dealer option Peel off module assembly. Guillotine cutter Full cut: Paper thickness: 0.06~ 0.19mm, 500,000 cuts Partial cut: Paper thickness: 0.06~0.12mm, 500,000 cuts Paper thickness: 0.19mm 200,000 cuts Main board integrated with internal Ethernet Internal Ethernet print server module User option KP-200 KU-007 plus External Ethernet print server...

  • Page 7: Printer Parts

    2.3 Printer Parts Clear Window Ribbon Access Cover LED Indicator Feed Button Printer Top Cover Top Cover Open Lever Fig. 1 Top front view 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4. Power Jack 5. Power Switch 6.

  • Page 8: Setup

    3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the power supply connector at the rear of the printer, and then plug the power cord into a properly grounded receptacle.
  • Page 9 Make sure the printer top cover is engaged properly at both sides prior to powering up the printer. Please follow the steps below to install the ribbon into printer. 1. Push down on the ribbon access window to unlatch and open the cover. 2.

  • Page 10: Loading Label Stock

    Ribbon supply spindle Ribbon Lead Tape Rear Hub Ribbon Rewind Spindle with Paper Core Fig. 5 Ribbon installation (II) 3.3 Loading Label Stock 1. Insert a 1” label spindle into a paper roll ( * f your paper core is 1 inch, remove the 1.5”...
  • Page 11 support at the rear of the printer will hold the printer top cover open. Lower Cover Fig. 7 Pull the lever to open the cover 3. Place a roll of paper onto the center of the paper roll mount. 4. Feed the paper, printing side face up, through the Teflon bar and the paper guide and pass over the platen.

  • Page 12: External Label Roll Mount Installation (Option)

    Printer Top Cover Top Cover Support Paper Roll Mount Teflon Bar Paper Guide Top Cover Open Lever Fig. 8 Label installation (II) 3.4 External Label Roll Mount Installation (Option) 1. Attach an external paper roll mount on the bottom of the printer. Fig.
  • Page 13 External Paper Roll Mount External Paper Feed Opening Fig. 10 External roll mount label installation (I) 4. Feed the paper, printing side face up, through the paper guide and pass over the platen. 5. Adjust the paper guides to fit the paper width. 6.

  • Page 14: Peel-Off Module Installation (Option)

    3.5 Peel-off Module Installation (Option) 1. Open the top cover and remove the front panel from the printer. Front Panel Fig. 12 Remove the front panel 2. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover.
  • Page 15 screw at memory card cover. 5. Hold the lower cover to lift up the top cover open levers to separate the lower inner cover and the lower cover. 6. Arrange the cable through the bezel. Connect the peel-off panel cable to the 5-pin socket on printer PCB.
  • Page 16 7. Insert the peel-off tenons into the lower inner cover mortises until tenons snap into places. Lower Inner Cover Roller Lower Cover Tenon Mortise Fig. 16 Peel-off panel installation (I) 8. Arrange the lower inner cover back to the lower cover. Peel-off panel Roller...

  • Page 17: Loading The Paper In Peel-Off Mode

    3.5.1 Loading the Paper in Peel-off Mode Note: Both thermal paper and plain paper apply for peel-off function but neither PVC nor vynle work at peel-off function. 1. Insert a 1” label spindle into a paper roll. 2. Open the printer top cover by pulling the top cover open levers. The top cover support will hold the printer top cover.
  • Page 18 5. Feed the paper, printing side facing up, through the paper guide and pass over the platen. 6. Lead the paper through the backing paper opening, beneath the roller, and tear off one piece of the label. 7. Adjust the paper guide by removing left or right to fit the paper width. Top Cover Top Cover Support Roller...

  • Page 19: Cutter Module Installation (Option)

    3.6 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2. Remove the front panel from the lower cover. Lower Cover Fig. 22 Pull the lever to open the cover 3. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover.
  • Page 20 Fig. 23 Remove 6 screws from lower inner cover 5. Place the printer upside down and unscrew the two screws of the hinge holder on the lower cover. 6. Unscrew the screw of the memory card cover and remove the memory card cover.

  • Page 21: Loading Label In Cutter Mode

    9. Arrange the lower inner cover back to the lower cover. 10. Install the cutter into the niches of the printer. Cutter Niche Fig. 26 Cutter module installation 11. Use a screwdriver to screw whole screws on the lower inner cover and the lower cover.

  • Page 22: Instructions To Top Cover Operation

    Top Cover Top Cover Support Paper Guide Platen Cutter Fig. 27 Label installation in cutter mode 7. Close the top cover by lifting up the top cover support and close the cover slowly. Fig. 28 Complete label installation in cutter mode 3.7 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions.
  • Page 23 2. Lift up the top gradually. There are two stop positions for the top cover. Position 1 and 2 are indicated on the label below. Note: To hold the cover open at position 1, you must lift the cover higher than the stopping point at position 1 and gently lower the cover to stop position 1.
  • Page 24 Fig. 2 Top cover is fully open and ready to close Fig. 3 Use both hands to close the top cover 5. Do not force the cover! If you are not sure if top cover is fixed at stop position, please do not push top cover to close it or the top cover will be damaged.

  • Page 25: Diagnostic Tool

    3.8 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 26: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Initialize the printer and restore the Factory Default...

  • Page 27: Install Memory Card

    3.9 Install Memory Card Turn the printer upside down. Remove the screw that fixes the memory card cover. Screw Memory Card Cover Plug in the memory card on main board. TTP-245/343 Model (Option) TTP-245/343 Plus Model (SD Card) Close the memory card cover. * Recommended SD card specification.
  • Page 28 V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB Transcend, Panasonic V1.0, V1.1 miniSD 1 GB...

  • Page 29: Power On Utilities

    4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: Ribbon sensor calibration and Gap or black mark sensor calibration Gap/black mark sensor calibration；Self-test and dump mode Printer initialization Set black mark sensor as media sensor and calibrate the black mark...

  • Page 30: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job.
  • Page 31 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum...

  • Page 32: Dump Mode

    Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 33: Printer Initialization

    4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 34: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).
  • Page 35 1. Turn off printer power. 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green. The LED color will be changed as following: Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) red/amber (5 blinks)

  • Page 36: Maintenance

    5. Maintenance 5.1 Cleaning This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab (Head cleaner pen) Lint-free cloth Vacuum / Blower brush 100% ethanol 2.
  • Page 37 cloth Brush or vacuum As needed Interior Note: Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life.

  • Page 38: Troubleshooting

    6. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. 6.1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer.

  • Page 39: Print Quality

    “Power on Utility” or “Diagnostic Tool”. Note: Printer status can be easily shown on the Diagnostic Tool. For more information about the Diagnostic Tool, please refer to the instruction in the software CD disk. 6.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface.
  • Page 40 Check if supply is loaded Reload the supply. correctly. Change the ribbon or label Ribbon and media are combination. incompatible. Clean the print head. Check if dust or adhesives are accumulated on the print head. Adjust the print density and print Check if print density is set speed.

  • Page 41: Led And Button Operation

    7. LED and Button Operation 7.1 LED LED Color Description Green/ Solid This illuminates that the power is on and the device is ready to use. Green/ Flash This illuminates that the system is downloading data from PC to memory and the printer is paused. Amber This illuminates that the system is clearing data from printer.
  • Page 42 1.Turn off the power switch. Gap/Black Mark 2. Hold on the button then turn on the power switch. Sensor Calibratio, 3. Release the button when LED becomes amber and Label Length blinking. (Any amber will do during the 5 blinks). Measurement, The LED color will be changed as following order.
  • Page 43 1. Turn off the power switch. Set Gap Sensor as 2. Hold on the button then turn on the power switch. Media Sensor and 3. Release the button when LED turns red/amber after 5 Calibrate the Gap green/amber blinks. (Any red/amber will do during the 5 Sensor blinks).

  • Page 44: Revise History

    Revise History Date Content Editor *Add 3.8 section: Diagnostic Tool Camille 2008/2/29 *Add the IP Address default setting *Revise 2.2 section Camille 2008/3/6 *Add 3.9 section: Install memory card *Revise the printer default setting Camille 2008/3/7 *Revise 3.6, 4.2 and 5.1 section 2008/3/10 Revise the 6 section Camille...
  • Page 45 ALTEC Postbus 3 www.altec.nl info@altec.nl 3350 AA Papendrecht Nieuwland Parc 159 T +31(0)78 615 20 33 INDUSTRIËLE IDENTIFICATIE 3351 LJ Papendrecht F +31(0)78 615 38 33...

This manual is also suitable for:

Ttp-343 series

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