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TTP-245 Plus/TTP-245E Plus
TTP-343 Plus/TTP-343E Plus
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
ALTEC industrial identification
USER'S
MANUAL
altec.nl | altec.be

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Do you have a question about the TTP-343E Plus and is the answer not in the manual?

Questions and answers

H. Dunnink
January 30, 2025

The QR stickers are standing in mirror image

1 comments:
Mr. Anderson
May 14, 2025

The QR stickers may appear in mirror image if the ribbon and media are incompatible, or if the printer settings are incorrect. Check the ribbon and label combination, ensure correct label size is set, and verify the print settings in the software.

This answer is automatically generated

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Summary of Contents for Altec TTP-343E Plus

  • Page 1 TTP-245 Plus/TTP-245E Plus TTP-343 Plus/TTP-343E Plus THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL ALTEC industrial identification altec.nl | altec.be...
  • Page 2: Table Of Contents

    4.4 Black Mark Sensor Calibration ..........36 4.5 Gap Sensor Calibration .............. 36 4.6 Skip AUTO.BAS ................36 5. Maintenance ..................38 5.1 Cleaning ..................38 6. Troubleshooting ................40 6.1 LED Status ................... 40 6.2 Print Quality ................. 41 ALTEC industrial identification altec.nl | altec.be...
  • Page 3 7. LED and Button Operation ............... 43 7.1 LED ....................43 7.2 Button Operation ................. 43 ALTEC industrial identification altec.nl | altec.be...
  • Page 4: Introduction

    CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. 3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS. B 급기기 가정용 정보통신기기 이 기기는 가정용으로 전자파 적합등록을 한 기기로서 주거지역에서는 물론 모든 지역에서 사용할 수 있습니다. ALTEC industrial identification altec.nl | altec.be...
  • Page 5: Getting Started

    Please retain the packaging materials in case you need to reship the printer. 2.2 Equipment Checklist Printer  Altec driver CD with NiceLabel SE  Quick start guide  USB port cable ...
  • Page 6  External wireless (802.11b/g) print server  External roll mount, media OD. 214 mm (8.4”) with 3” core label spindle  Contact CCD contact scanner  Long range linear image bar code scanner  ALTEC industrial identification altec.nl | altec.be...
  • Page 7: Printer Parts

    3. RS-232C DB-9 Interface 4. Power Jack 5. Power Switch Rear Paper Guide Fig. 2 Rear view Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability. ALTEC industrial identification altec.nl | altec.be...
  • Page 8: Setup

    The printer will detect if the ribbon is installed after turning on power on and it will set printing mode to thermal transfer or direct thermal printing mode. If printer does not detect the ribbon, the ribbon take up motor will be turned off. ALTEC industrial identification altec.nl | altec.be...
  • Page 9 8. Rotate the ribbon rewind paper core until the ribbon leader is thoroughly, firmly encompassed by the black section of the ribbon. Close the ribbon access window. Paper Core Ribbon Access Cover Ribbon Spindle Back Hub Front Hub Fig. 4 Ribbon installation (I) ALTEC industrial identification altec.nl | altec.be...
  • Page 10: Loading Label Stock

    2. Open the printer’s top cover by releasing the green top cover open levers located on each side of the printer and lifting the top cover. A top cover support at the rear of the printer will hold the printer top cover open. ALTEC industrial identification altec.nl | altec.be...
  • Page 11 2. Do not free fall the top cover. Failure to securely close and lock the cover will result in poor print quality. Printer Top Cover Top Cover Support Paper Roll Mount Teflon Bar Paper Guide Top Cover Open Lever ALTEC industrial identification altec.nl | altec.be...
  • Page 12: External Label Roll Mount Installation (Option)

    3. Feed the paper to the external paper feed opening through the rear paper guide. External Paper Roll Mount External Paper Feed Opening Fig. 10 External roll mount label installation (I) 4. Feed the paper, printing side face up, through the paper guide and pass over the platen. ALTEC industrial identification altec.nl | altec.be...
  • Page 13: Peel-Off Module Installation (Option)

    1. Open the top cover and remove the front panel from the printer. Front Panel Fig. 12 Remove the front panel 2. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover. ALTEC industrial identification altec.nl | altec.be...
  • Page 14 5. Hold the lower cover to lift up the top cover open levers to separate the lower inner cover and the lower cover. 6. Arrange the cable through the bezel. Connect the peel-off panel cable to the 5-pin socket on printer PCB. 5-pin Socket Peel-off panel Cable Peel-off panel ALTEC industrial identification altec.nl | altec.be...
  • Page 15 7. Insert the peel-off tenons into the lower inner cover mortises until tenons snap into places. Lower Inner Cover Roller Lower Cover Tenon Mortise Fig. 16 Peel-off panel installation (I) 8. Arrange the lower inner cover back to the lower cover. ALTEC industrial identification altec.nl | altec.be...
  • Page 16: Loading The Paper In Peel-Off Mode

    1. Insert a 1” label spindle into a paper roll. 2. Open the printer top cover by pulling the top cover open levers. The top cover support will hold the printer top cover. Peel-off panel Backing paper Top Cover Open Lever Opening ALTEC industrial identification altec.nl | altec.be...
  • Page 17 7. Adjust the paper guide by removing left or right to fit the paper width. Top Cover Top Cover Support Roller Peel-off panel Fig. 20 Lead the paper through the backing paper opening, beneath the roller ALTEC industrial identification altec.nl | altec.be...
  • Page 18: Cutter Module Installation (Option)

    Lower Cover Fig. 22 Pull the lever to open the cover 3. Open the top cover and hold it and push down and push backward the top cover support then push backward the top cover. ALTEC industrial identification altec.nl | altec.be...
  • Page 19 7. Use both thumbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover. 8. Arrange the cable through the bezel. Connect the cutter module cable to the 4-pin socket on printer PCB. ALTEC industrial identification altec.nl | altec.be...
  • Page 20 Lower Inner Cover Cutter Cable Lower Cover Bezel Fig. 25 Cutter module cable arrangement 9. Arrange the lower inner cover back to the lower cover. 10. Install the cutter into the niches of the printer. ALTEC industrial identification altec.nl | altec.be...
  • Page 21: Loading Label In Cutter Mode

    4. Feed the paper, printing side face up, through the paper guide and pass over the platen. 5. Lead the paper through the cutter paper opening. 6. Adjust the paper guide by removing left or right to fit the paper width. ALTEC industrial identification altec.nl | altec.be...
  • Page 22: Instructions To Top Cover Operation

    Please take care when opening or closing the printer’s top cover by carefully following these instructions. To Open: 1. When facing the front of the printer pull the cover release levers on both sides of printer towards you. 2. Lift up the top gradually. ALTEC industrial identification altec.nl | altec.be...
  • Page 23 Note: Do not place your hands between top cover and lower cover when closing the top cover! ALTEC industrial identification altec.nl | altec.be...
  • Page 24 Please open the top cover to the ultimate angle to close the top cover again. Use both hands to push top cover to close it. ALTEC industrial identification altec.nl | altec.be...
  • Page 25: Diagnostic Tool

    1. Double click on the Diagnostic tool icon to start the software. 2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager, Command Tool) included in the Diagnostic utility. Features tab Interface Printer functions Printer setup Printer Status ALTEC industrial identification altec.nl | altec.be...
  • Page 26: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    Ignore AUTO.BAS Ignore the downloaded AUTO.BAS program Configuration Page Print printer configuration Note: For more information about Diagnostic Tool, please refer to the diagnostic utility quick start guide in the CD disk \Docs\User Guides directory. ALTEC industrial identification altec.nl | altec.be...
  • Page 27: Setting Ethernet By Diagnostic Utility (Option)

    5. Click on the “Ethernet Setup” button from “Printer Function” group in Printer Configuration tab to setup the IP address, subnet mask and gateway for the on board Ethernet. ALTEC industrial identification altec.nl | altec.be...
  • Page 28: Using Rs-232 Interface To Setup Ethernet Interface

    5. Click on the “Ethernet Setup” button from printer function of Printer Configuration tab to setup the IP address, subnet mask and the gateway for the on board Ethernet. ALTEC industrial identification altec.nl | altec.be...
  • Page 29: Using Ethernet Interface To Setup Ethernet Interface

    6. Select the printer in the left side of listed printers, the correspondent IP address will be shown in the right side “IP address/Printer Name” field. 7. Click “Change IP Address” to configure the IP address obtained by DHCP or static. ALTEC industrial identification altec.nl | altec.be...
  • Page 30 IE or Firefox web browser. This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network. ALTEC industrial identification altec.nl | altec.be...
  • Page 31: Install Memory Card

    V2.0 SDHC CLASS 4 4 GB V2.0 SDHC CLASS 6 4 GB SanDisk, Transcend, Panasonic V1.0, V1.1 microSD 128 MB Transcend, Panasonic V1.0, V1.1 microSD 256 MB Transcend, Panasonic V1.0, V1.1 microSD 512 MB Panasonic ALTEC industrial identification altec.nl | altec.be...
  • Page 32 - The DOS FAT file system is supported for the SD card. - Folders/files stored in the SD card should be in the 8.3 filename format - The miniSD/microSD card to SD card slot adapter is required. ALTEC industrial identification altec.nl | altec.be...
  • Page 33: Power On Utilities

    (5 blinks)  red/amber (5 blinks)  solid green Note: Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor. For more information about GAP and BLINE command, please refer to TSPL2 programming manual. ALTEC industrial identification altec.nl | altec.be...
  • Page 34: Gap/Black Mark Calibration;Self-Test;Dump Mode

    Please select gap or black mark sensor by Diagnostic Tool or by GAP or BLINE command prior to calibrate the sensor. For more information about GAP and BLINE command, please refer to TSPL2 programming manual. ALTEC industrial identification altec.nl | altec.be...
  • Page 35 Numbers of download files Total & available memory space Self-test printout (with printer firmware V7.0 and later version) Model name F/W version Firmware checksum Printer S/N Configuration file System date System time Printed mileage (meter) Cutting counter ALTEC industrial identification altec.nl | altec.be...
  • Page 36 Delimiter prefix Printer power up motion Printer head close motion Note: ® ZPL is emulating for Zebra language. RS232 serial port configuration Numbers of download files Total & available memory space Print head check pattern ALTEC industrial identification altec.nl | altec.be...
  • Page 37: Dump Mode

    It allows users or engineers to verify and debug the program. ASCII Data Hex decimal data related to left column of ASCII data Fig. 30 Dump mode printout Note: Turn off / on the power to resume printer for normal printing. ALTEC industrial identification altec.nl | altec.be...
  • Page 38: Printer Initialization

    9600 bps, none parity, Serial Port Settings 8 data bits, 1 stop bit Code Page Country Code Clear Flash Memory No IP Address DHCP Note: Always do gap/black mark sensor calibration after printer initialization. ALTEC industrial identification altec.nl | altec.be...
  • Page 39: Black Mark Sensor Calibration

    Please follow the procedures below to skip an AUTO.BAS program. 1. Turn off printer power. 2. Press the FEED button and then turn on power. The LED will become red, orange, green with 5 blinking (around 5 seconds) for each color. ALTEC industrial identification altec.nl | altec.be...
  • Page 40 The LED color will be changed as following pattern: Orange  red (5 blinks)  orange (5 blinks)  green (5 blinks)  solid green 4. Printer will be interrupted to run the AUTO.BAS program. ALTEC industrial identification altec.nl | altec.be...
  • Page 41: Maintenance

    Tear Bar/Peel Use the lint-free cloth with 100% As needed ethanol to wipe it. Sensor Compressed air or vacuum Monthly Exterior Wipe it with water-dampened As needed ALTEC industrial identification altec.nl | altec.be...
  • Page 42 Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the  printer head. Regularly clean the print head and supply sensors once change a new ribbon to  keep printer performance and extend printer life. ALTEC industrial identification altec.nl | altec.be...
  • Page 43: Troubleshooting

    * Load a roll of ribbon and follow the instructions in loading the ribbon then press the FEED button to resume for printing. 2. Printer setting is not correct * Initialize the printer by instructions in “Power on Utility” or “Diagnostic Tool”. ALTEC industrial identification altec.nl | altec.be...
  • Page 44: Print Quality

    Reload the supply. Check if supply is loaded correctly. Change the ribbon or label Ribbon and media are incompatible. combination. Clean the print head. Check if dust or adhesives are accumulated on the print head. ALTEC industrial identification altec.nl | altec.be...
  • Page 45 Check if print density is set properly. speed. Run printer self-test and check the Check print head test pattern if head print head test pattern if there is dot element is damaged. missing in the pattern. ALTEC industrial identification altec.nl | altec.be...
  • Page 46: Led And Button Operation

    (5 blinks)  solid green Note: Please select gap or black mark sensor by GAP or BLINE command prior to calibrate the sensor. For more information about GAP and BLINE command, please refer to TSPL2 programming manual. ALTEC industrial identification altec.nl | altec.be...
  • Page 47 The LED color will be changed as following:  Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green ALTEC industrial identification altec.nl | altec.be...
  • Page 48 Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 4. Printer will be interrupted to run the AUTO.BAS program. ALTEC industrial identification altec.nl | altec.be...
  • Page 49: Revise History

    Revise History Date Content 2009/10/14 *Revise section 3.8 *Add section 3.9 2010/11/23 * Revise section 1, 2.3 and 3.1 2013/4/2 Modify section 2.2(cutter spec) and 4.2(V7.0 F/W self test) 2014/11/11 Modify section 2.2(peel-off spec) ALTEC industrial identification altec.nl | altec.be...
  • Page 50 Nederland België Nieuwland Parc 159 Erasmuslaan 11 3351 LJ Papendrecht 1804 Eppegem Tel: +31(0)78 615 20 33 Tel: +32(0)2 270 34 88 E-mail: info@altec.nl E-mail: info@altec.be Website: www.altec.nl Website: www.altec.be ALTEC industrial identification altec.nl | altec.be...

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Ttp-343 plusTtp-245e plusTtp-245 plus

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