SMART SE240 Installation And User Manual

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Installation and User's Guide
SMART Hub SE240

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Summary of Contents for SMART SE240

  • Page 1 Installation and User’s Guide SMART Hub SE240...
  • Page 2: Product Registration

    © 2008 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC.
  • Page 3: Important Information

    Make sure an electrical socket is near the SMART Hub SE240 and remains easily accessible during use. WARNING To reduce the risk of fire or electric shock, do not expose the SMART Hub SE240 to rain or moisture. WARNING Do not open or disassemble the SMART Hub SE240. Opening the casing voids your warranty.
  • Page 4 Important Information...
  • Page 5: Table Of Contents

    Whiteboarding ..........................50 Collaborating ..........................59 Connecting to Computers and Video Sources ................68 Using Your SMART Product with Computer and Video Source Inputs ......... 71 Ending a SMART Hub SE240 Session ..................74 Maintaining the SMART Hub SE240 Updating the SMART Hub SE240 Firmware................. 75 Maintaining the SMART Hub SE240 Hardware ................
  • Page 6 Customer Support Online Support ..........................87 Training ............................87 Contacting SMART Technical Support ..................87 General Inquiries........................... 87 Warranty............................88 Registration ........................... 88 Index Table of Contents...
  • Page 7: About The Smart Hub Se240

    – Cables and Adapters (page 3) SMART Hub SE240 Features The SMART Hub SE240’s compact size allows you to integrate it into your boardroom or classroom easily. You can mount the SMART Hub SE240 in four ways: • 19" (48.3 cm) rack mounting •...
  • Page 8: Smart Hub Se240 Firmware Features

    • XWGA • SXGA • MAC The SMART Hub SE240 includes 256 MB DDR RAM, and its two fans cool the appliance while producing less than 30 dB noise at 16.4' (5 m). SMART Hub SE240 Firmware Features The SMART Hub SE240 firmware includes the following features: •...
  • Page 9 VGA cable If your SMART product has a serial connector rather than a USB connector, your SE240S model will ship with a USB to serial adapter so that you can connect the SMART Hub SE240 to your SMART product.
  • Page 10 About the SMART Hub SE240...
  • Page 11: Installing The Smart Hub Se240

    0% to 80% (non-condensing). Water and Fluid Resistance The SMART Hub SE240 is for indoor use only and does not meet any salt-spray or water ingress requirements. Do not pour or spray any liquids directly onto the product. These liquids can get into areas where they could damage sensitive electronic components.
  • Page 12: Installing The Smart Hub Se240

    • a Cat 5 cable to connect the SMART Hub SE240 to your network • two DVI cable, two USB cables and two Stereo Mini cables to connect the SMART Hub SE240 to computers • an S-video cable and five RCA cables to connect the SMART Hub SE240 to video sources •...
  • Page 13 1. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit. There are several methods to attach the brackets to the side of the SMART Hub SE240 for rack mounting. Use the method that works best for your rack.
  • Page 14 To mount the SMART Hub SE240 on a wall 1. Align the base of the mounting brackets with the bottom of the unit. 2. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit.
  • Page 15 To mount the SMART Hub SE240 on a table- or shelf-top 1. Align the base of the mounting brackets with the bottom of the unit. 2. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit.
  • Page 16 To mount the SMART Hub SE240 under a shelf 1. Align the base of the mounting brackets with the top of the unit. 2. Attach the mounting brackets to the sides of the SMART Hub SE240 using the screws provided with the unit.
  • Page 17 USB Cable (provided with your SMART product) NOTE: Use a cable (rather than a wireless solution) to connect the SMART Hub SE240 to your SMART product. If your SMART product has a serial connector rather than a USB connector, use the USB to serial adapter provided with the SE240S model.
  • Page 18 Video In Computer 2 Network RS-232 Video Out S-video Audio In Cat 5 Cable 4. Connect the SMART Hub SE240 to the following devices, if desired: – amplifier or powered speakers 12V DC Computer Audio Composite Audio In Audio Out...
  • Page 19 The Welcome Center appears on the display. You’ve connected the SMART Hub SE240. Verifying that the SMART Hub SE240 Firmware is Current After installing the SMART Hub SE240, verify that its firmware is current. For instructions, see page 75. Installing the SMART Hub SE240...
  • Page 20 Installing the SMART Hub SE240...
  • Page 21: Configuring The Smart Hub Se240

    SMART Hub SE240. If a computer with Notebook™ software is connected to the SMART Hub SE240, you can complete a 4-, 9-, 12- or 20-point orientation using Notebook software. If you complete such an orientation, the orientation data saves to the computer rather than your SMART product’s flash...
  • Page 22 Press both pen tray buttons simultaneously. (This option is only available for SMART products with pen trays.) 2. If multiple SMART products are connected to the SMART Hub SE240, press the surface of the SMART product you want to orient.
  • Page 23: Configuring Multiple Smart Hub Se240 Units

    3. Using a pen from your SMART product’s pen tray, press, hold and release the center of the first target. 4. Repeat step 3 for each target. The orientation data saves to Notebook software. You’ve oriented your SMART product. NOTE: For more information on orienting your SMART product using Notebook software, see Notebook software online Help.
  • Page 24 A dialog box appears. 10. Press OK. You’ve exported the configuration settings from one SMART Hub SE240 unit to a USB storage device. You can now import those configuration settings to other SMART Hub SE240 units. Configuring the SMART Hub SE240...
  • Page 25 6. Ensure the Enable USB storage device support check box is selected. 7. Press Import Settings. A dialog box appears. 8. Select the SMART Hub SE240 system settings check box to import configuration settings and the E-mail Contacts check box to import contacts. Configuring the SMART Hub SE240...
  • Page 26: Securing Configuration Settings

    10. Press Restart to end the current session and start a new session using the imported configuration settings. You’ve imported configuration settings from a USB storage device to a SMART Hub SE240 unit. Securing Configuration Settings You can assign a password to the configuration settings. Users must enter this password to change the configuration settings.
  • Page 27 7. Select the Enable limited access to settings without password check box to allow users to change the display settings (see page 25) and language settings (see page 41) but no other settings. 8. Press Apply All. You’ve secured the configuration settings. Configuring the SMART Hub SE240...
  • Page 28: Connecting Computers To The Smart Hub Se240

    NOTE: You can connect additional computers to the SMART Hub SE240 through LinQ software (see page 33). After connecting a computer to the SMART Hub SE240, you can view its input on your SMART product’s display and do the following: •...
  • Page 29 NOTE: For information on the configuration settings password, see page 20. 4. Press Input Configuration. 5. Open the DVI 1 tab if you are configuring the SMART Hub SE240 for the first computer. Open the DVI 2 tab if you are configuring the SMART Hub SE240 for the second computer.
  • Page 30: Connecting Video Sources To The Smart Hub Se240

    You can connect up to two video sources to the SMART Hub SE240. Video sources include DVD players, VCRs and similar devices. After connecting a video source to the SMART Hub SE240, you can view its input on your SMART product’s interactive screen and do the following: •...
  • Page 31: Configuring The Display Settings

    4. Press Input Configuration. 5. Press S-Video if you’re configuring the SMART Hub SE240 for the first video source. Press Composite if you’re configuring the SMART Hub SE240 for the second video source. 6. If desired, clear the Add a button for this input in the shortcut menu check box to remove the button for the video source input from the shortcut menu.
  • Page 32 4. Press Display Configuration. NOTE: The top portion of the Display Configuration tab shows information on the projector or display connected to the SMART Hub SE240. You can refresh this information by pressing Refresh. 5. In the Resolution list, select a resolution.
  • Page 33 (Letterboxing) (Pillar-boxing) Computer or SMART Product Video Source Input Output – Full screen changes the computer or video source input to match your SMART product’s aspect ratio. Computer or SMART Product Video Source Input Output Configuring the SMART Hub SE240...
  • Page 34 No Timeout to not shut down the projector. NOTE: If the SMART Hub SE240 is connected to a computer or video source, the values in the Enter sleep mode after and Shut down projector after lists don’t take effect until after the computer or video source times out.
  • Page 35: Configuring Networking And Conferencing Settings

    Configuring Networking and Conferencing Settings Connect the SMART Hub SE240 to a network to take advantage of its networking and conferencing features. These features include: • sending Whiteboard files to specified e-mail addresses • connecting to LinQ software client computers •...
  • Page 36 – DNS server 1 – DNS server 2 8. Press Apply All. You’ve configured the basic networking settings of the SMART Hub SE240. To configure e-mail (SMTP) settings 1. Press Menu. The Welcome Center appears. 2. Press Settings. The Settings dialog box appears.
  • Page 37 8. In the Domain name box, type the domain name of the SMTP server (for example, yourcompany.com). 9. Press Apply All. You’ve configured the SMTP settings of the SMART Hub SE240. To configure network management (SNMP) settings 1. Press Menu.
  • Page 38 Write community string box. 8. In the Trap destination address box, type the IP address to which the SMART Hub SE240 should send traps (as supplied by your network administrator).
  • Page 39 6. Select the Enable sharing with LinQ software check box to connect to LinQ software client computers. 7. Select the Prompt before viewing a shared desktop using LinQ check box to prompt users before connecting to LinQ software client computers. 8. Press Apply All. You’ve configured LinQ software. Configuring the SMART Hub SE240...
  • Page 40 To configure Bridgit conferencing software IMPORTANT To use the Bridgit conferencing software features in the SMART Hub SE240, you must do one of the following: • Purchase and install Bridgit server software. • Purchase a subscription for the Bridgit conferencing service.
  • Page 41: Configuring Room Control Settings

    You’ve configured Bridgit conferencing software. Configuring Room Control Settings You can control the SMART Hub SE240 externally with a computer or room control system using a TELNET session established over a TCP/IP network connection or through a serial (RS-232) connection. This allows you to select inputs, control audio volume, request information such as projector lamp usage or network settings and complete other tasks.
  • Page 42 To connect the computer or room control system to the SMART Hub SE240 Connect the SMART Hub SE240 to the computer or room control system using the female RS-232 connector. Female RS-232 Connector IMPORTANT The female RS-232 connector is for room control only.
  • Page 43 2. Configure your communication program as documented in the previous section. 3. Press Enter. If your configuration is correct and the SMART Hub SE240 is in room control mode, the > character appears. 4. Type ?, and then press Enter to see a list of available commands.
  • Page 44 NOTE: 23 is the default port number for TELNET. 9. Press Apply All. You’ve connected a computer or room control system to the SMART Hub SE240 through TELNET. Command Summary The SMART Hub SE240 responds to the following types of commands: •...
  • Page 45 Turns off the SMART Hub SE240. NOTE: Alternatively, use the command off now Requests the SMART Hub SE240 power state. get powerstate Possible returned values when using the SMART Hub SE240 with a Unifi 45 projector: • startup • •...
  • Page 46: Configuring Language And General System Settings

    Requests the MAC address get macaddr Requests the firmware version get fwver Configuring Language and General System Settings The SMART Hub SE240’s user interface is set to English by default. You can change the language to one of the following: • French •...
  • Page 47 IMPORTANT The initial version of the SMART Hub SE240 firmware does not support these other languages. A later version of the firmware will support these languages. For instructions on updating to the latest version of the firmware, see page 75.
  • Page 48 3. If a password is required to change the configuration settings, type the password in the box at the bottom of the menu, and then press OK. NOTE: For information on the configuration settings password, see page 20. Configuring the SMART Hub SE240...
  • Page 49 5. Clear the Enable RJ45 Ethernet port check box to disable networking settings. 6. Clear the Enable USB storage device support check box to disable USB storage device settings. 7. Press Apply All. You’ve disabled system hardware settings. Configuring the SMART Hub SE240...
  • Page 50 Configuring the SMART Hub SE240...
  • Page 51: Using The Smart Hub Se240

    Using the SMART Hub SE240 This chapter explains how to use the features of the SMART Hub SE240 with your SMART product. The SMART Hub SE240’s features include Whiteboard, Bridgit conferencing software and the ability to connect to computers and video sources.
  • Page 52 SMART Hub SE240 (see page 15) and end the current session (see page 74). The Welcome Center appears when you start a SMART Hub SE240 session. If you’re in a Whiteboard file, Bridgit software conference, or computer or video source session, open the Welcome Center by pressing Menu in the toolbar.
  • Page 53 Whiteboard Toolbar Computer or Video Source Toolbar NOTE: See the quick reference included with the SMART Hub SE240 for descriptions of the toolbar buttons. To minimize the toolbar, press Minimize . After minimizing the toolbar, you can move it to different positions on the display by pressing the appropriate buttons.
  • Page 54 NOTE: SMART Keyboard uses the QWERTY layout. Right-Click If you connect a computer to the SMART Hub SE240 (see page 68) and there’s no mouse connected to the SMART Hub SE240, you can simulate a right-click by pressing Right-Click and then pressing the interactive screen with your finger.
  • Page 55: Starting A Smart Hub Se240 Session

    Open the Welcome Center, and then press Help. The Help Topics window appears. Starting a SMART Hub SE240 Session There are two situations in which you need to start a new SMART Hub SE240 session. Situation Procedure Your SMART product is off.
  • Page 56: Whiteboarding

    When you start a new session, the Welcome Center appears. Whiteboarding Whiteboard allows you to capture notes and drawings in digital ink on your SMART product. Use Whiteboard for brainstorming, note taking and other activities for which you want to use your SMART product’s digital ink tools without connecting to a computer.
  • Page 57 To create a Whiteboard file 1. Press Menu. The Welcome Center appears. 2. Press Whiteboard. Using the SMART Hub SE240...
  • Page 58 3. Press Whiteboard. Press New File. A new file opens. You’ve created a new Whiteboard file. Using the SMART Hub SE240...
  • Page 59 To open a Whiteboard file 1. Connect the USB storage device that contains the Whiteboard file to the SMART Hub SE240. 2. Press Menu. The Welcome Center appears. 3. Press Whiteboard. 4. Press Open File. The Open dialog box appears.
  • Page 60 After creating or opening a Whiteboard file, you can: • draw digital ink • erase digital ink • add a page to the file • delete a page from the file • minimize and restore the toolbar Using the SMART Hub SE240...
  • Page 61 To draw digital ink 1. Pick up a pen from your SMART product’s pen tray. Press Pen The pen toolbar appears. 2. In the pen toolbar, select the appropriate color and thickness options. 3. Draw digital ink. To erase digital ink 1.
  • Page 62 Saving or E-mailing a Whiteboard File You can save your Whiteboard file on a USB storage device or e-mail it in one of the following formats: • Whiteboard file (.notebook) • JPEG archive (.zip) • PDF (.pdf) Using the SMART Hub SE240...
  • Page 63 JPEG Archive (.zip) – Portable Document Format (.pdf) NOTE: If you select JPEG Archive (.zip), the SMART Hub SE240 saves each page in the Whiteboard file as a JPEG image file inside an archive file. 7. Press Save. You’ve saved the Whiteboard file to a USB storage device.
  • Page 64 E-mail dialog box: Add a New Recipient Edit the List of Recipients – If you’re using SMART Keyboard to enter e-mail addresses, press Shift to view the key for the @ symbol. Using the SMART Hub SE240...
  • Page 65: Collaborating

    JPEG Archive (.zip) – Portable Document Format (.pdf) NOTE: If you select JPEG Archive (.zip) file, the SMART Hub SE240 saves each page in the Whiteboard file as a JPEG image file inside an archive file. 4. Press Send E-mail.
  • Page 66 The Create Conference dialog box appears. 4. In the Conference box, type a name for the conference. NOTE: You define the default name in this box in the SMART Hub SE240 settings (see page 29). 5. In the Password and Confirm boxes, type a password for the conference (if you want to assign a password to the conference).
  • Page 67 Proceed to step 7. 7. In the Creation Password box, type the password for creating conferences, and then press The Bridgit software conference screen appears. You’ve created a Bridgit software conference. Using the SMART Hub SE240...
  • Page 68 To join a Bridgit software conference 1. Press Menu. The Welcome Center appears. 2. Press Collaborate. 3. Press Join Conference. The Conference Connection dialog box appears. Using the SMART Hub SE240...
  • Page 69 You’ve joined an existing Bridgit software conference. Using Bridgit Conferencing Software After creating or joining a Bridgit software conference, you can: • share your display with other participants • view other participants’ displays • chat with other participants Using the SMART Hub SE240...
  • Page 70 Whiteboard files and computer and video sessions you open. To stop sharing your display Press Stop Sharing The blue border around your display disappears. You’ve stopped sharing your display with the other participants in the Bridgit software conference. Using the SMART Hub SE240...
  • Page 71 The Request for Remote Control dialog box appears on the other participant’s display, and the Bridgit dialog box appears on your display. If the other participant presses Yes in the Request for Remote Control dialog box, you can control the other participant’s display from your display. Using the SMART Hub SE240...
  • Page 72 If you’re the owner or presenter of a Bridgit software conference, you can configure whether other participants can: • draw digital ink notes when you’re sharing your display • share their displays • chat • request remote control when you’re sharing your display Using the SMART Hub SE240...
  • Page 73 If you’re the owner of the conference, the conference ends when you leave. Bridgit conferencing software automatically disconnects the other participants in the conference. If you’re not the owner of the conference, the conference continues until the owner leaves. Using the SMART Hub SE240...
  • Page 74: Connecting To Computers And Video Sources

    You’ve left the Bridgit software conference. Connecting to Computers and Video Sources You can connect the SMART Hub SE240 to up to two computers and two video sources (see page 22 and page 24). After connecting the SMART Hub SE240 to a computer or video source, you can view the computer or video source’s input on your SMART product’s interactive screen.
  • Page 75 NOTE: The default label of the first DVI input button is Computer 1, and the default label of the second DVI input button is Computer 2. However, you can change these labels. For more information, see page 22. The computer’s input appears. You’ve connected to a local computer. Using the SMART Hub SE240...
  • Page 76 2. Press Menu. The Welcome Center appears. 3. Press Computer Access. 4. Press one of the buttons in the LinQ Connected Clients group box. The computer’s input appears. You’ve connected to a LinQ software client computer. Using the SMART Hub SE240...
  • Page 77: Using Your Smart Product With Computer And Video Source Inputs

    When viewing computer or video source input, you can draw digital ink notes on the display. If you want to save your digital ink notes, you can take a screen capture of the display. To draw digital ink 1. Pick up a pen from your SMART product’s pen tray. Press Pen The pen toolbar appears.
  • Page 78 To erase digital ink 1. Pick up the eraser from your SMART product’s pen tray. Press Eraser 2. Erase digital ink. To clear the display Press Clear. Your digital ink notes clear from the display. To freeze the display Press Freeze.
  • Page 79 3. Press Whiteboard. 4. Press Whiteboard. A Whiteboard file opens. The last page in the file contains a screen capture of the display. Using the SMART Hub SE240...
  • Page 80: Ending A Smart Hub Se240 Session

    Ending a SMART Hub SE240 Session When you’ve finished using the SMART Hub SE240, you can end your session. Ending your session: • closes open Whiteboard files • closes open Bridgit software conferences • disconnects LinQ software client computers To end a SMART Hub SE240 session 1.
  • Page 81: Maintaining The Smart Hub Se240

    Maintaining the SMART Hub SE240 In this chapter, you’ll find the following information and procedures to keep the SMART Hub SE240 operating reliably. • Updating the SMART Hub SE240 Firmware (this page) • Maintaining the SMART Hub SE240 Hardware (page 80)
  • Page 82 NOTE: You need a Windows computer with Internet access that you can connect to the SMART Hub SE240 through a USB cable. The computer must have a monitor or be a laptop so that you can view and interact with the wizards during the update process.
  • Page 83 1. Press and hold down Reset on the SMART Hub SE240 until the indicator light turns solid yellow. 2. Connect a USB cable from the second USB B receptacle on the SMART Hub SE240 to your computer. Second USB B Receptacle The Found New Hardware wizard appears.
  • Page 84 The SMART Hub SE240 Update wizard appears. 2. Click Next. 3. Press and hold down Reset on the SMART Hub SE240 until the indicator light turns solid yellow. 4. If you haven’t done so already, connect a USB cable from the second USB B receptacle on the SMART Hub SE240 to your computer as documented on page 77.
  • Page 85 9. Reset the SMART Hub SE240 (see page 81). NOTE: The initial reset after updating the firmware may take several minutes. You’ve updated the SMART Hub SE240 firmware to the latest version. Updating the Firmware Through a USB Storage Device You can also update the firmware through a USB storage device.
  • Page 86: Maintaining The Smart Hub Se240 Hardware

    The SMART Hub SE240 hardware requires little maintenance. However, clean its fans at least once per year using a vacuum cleaner or can of compressed air to ensure best performance. NOTE: If the SMART Hub SE240’s environment is unusually dusty, you may need to clean its fans more frequently.
  • Page 87: Troubleshooting The Smart Hub Se240

    Resetting the SMART Hub SE240 On rare occasions, the SMART Hub SE240 can stop responding or behave in unexpected ways. You can reset the SMART Hub SE240 to end the current session and begin a new, restored one. IMPORTANT Before resetting the SMART Hub SE240, ensure all cables are securely connected and in the correct receptacles (see page 11).
  • Page 88: General Smart Hub Se240 Troubleshooting

    The current SMART Hub SE240 session ends, and the Welcome Center appears. NOTE: If the Welcome Center doesn’t appear after 30 seconds, press and release Reset again. General SMART Hub SE240 Troubleshooting Use this table to help troubleshoot general issues with the SMART Hub SE240. Symptom/Observation Action/Solution Your SMART Board interactive •...
  • Page 89 (Bridgit • Press Menu to open the Welcome Center, press Settings, conferencing software, LinQ and then assign an IP address to the SMART Hub SE240 and software and e-mail). enable networking features. See page see page 29 and page 42.
  • Page 90 Troubleshooting the SMART Hub SE240...
  • Page 91: Regulatory Compliance

    WEEE recycling agency for recycling and disposal advice. Your SMART product required the extraction and use of natural resources for its production. It may contain hazardous substances. By disposing of electrical and electronic equipment appropriately, you lower the impact of these substances upon health and the environment and reduce the pressure on natural resources.
  • Page 92 Regulatory Compliance...
  • Page 93: Customer Support

    Contacting SMART Technical Support SMART Technical Support welcomes your call. However, if you experience difficulty with your SMART product, you may want to contact your local reseller first. Your local reseller may be able to resolve the issue without delay.
  • Page 94: Warranty

    Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.com/registration. Customer Support Part No.
  • Page 95: Index

    55, 72 displays clearing, 72 freezing, 72 Actalyst interactive overlays, 1 relinquishing remote control of, 66 See also SMART product connections requesting remote control of, 65 adapters, 3 sharing, 64 Adobe PDF, See PDF stop sharing, 64 amplifiers, 12 viewing another participant’s, 65...
  • Page 96 Notebook software, 16–17, 57, 68 HyperTerminal, 37 notifications, 32 importing configuration settings, 19–20 online Help, 49 interactive overlays, See Actalyst interactive on-screen keyboard, See SMART Keyboard overlays orientation, 15–17 interactive pen displays, See Sympodium overlays, See Actalyst interactive overlays interactive pen displays...
  • Page 97 S-video cables, 6, 24 SXGA, 2 rack mounting, 7 Sympodium interactive pen displays, 1 radiated emissions, 5 See also SMART product connections RCA cables, 6, 24 system maintenance, 75–80 recycling, 85 system settings, 40–43 Registering Your Slate, 88 regulatory compliance...
  • Page 98 wizards driver installer, 77–78 firmware updater, 78–79 update installer, 76 WXGA, 2 XGA, 2 XWGA, 2 zip files, 56 Index...
  • Page 100 SMART Technologies 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA www.smarttech.com/support wwww.smarttech.com/contactsupport Support +1.403.228.5940 or Toll Free 1.866.518.6791...

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