Diagnostics; Diagnostic Table - Cedip DC004U-A Jade UC User Manual

9. Diagnostics

If your camera do not function exactly as it should, check the following table
before consulting Cedip's after-sales service or your Cedip representative.

9.1. Diagnostic table

Problem
Surface treatment of lens is
scaled
Difficulty of installation of a
connector
Inconsistency of the image IR
in Altaïr
No image (black screen on
monitor) but the digital image
is coherent
No Live image on Altair
DC004U-A Jade UC User Manual.doc
Performances of optics will be degraded.
Metrological measurements
guaranteed any more (Altaïr - image in
°C)
Contact Cedip After Sale Service
Pins are twisted?
No Engage the connector gently.
Envisage the replacement of the
cable. Contact Cedip After-Sales Service
Have you deactivated all process Plug-in
(Filter, threshold...)?
Deactivate them. Is the image still
inconsistant ?
Check the cable and the connectors.
No The problem is solved.
To check that the boot loader is displayed
at starting on the analog video.
connections correct?
No The monitor (or its connector) is
at fault
Activate the AGC under CIRRUS.
Check the AGC parameters (Withdraw all
the limitations in gain, offset and ROI).
Does video monitor remain black?
No The problem is solved.
Yes Contact Cedip After-Sales Service
Is the camera correctly connected and
powered?
No remake connections
Yes Does Cirrus communicate with the
camera?
No Contact Cedip After Sale Service
JADE UC User Manual
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