1 About This Document This document describes the features and functionalities available in the SME VoIP DECT Handset. We describe how to operate the handset without going into details of its mechanical features. Complete description of mechanical features is addressed in a separate document. Audience This guide is intended for everyday users as well as system administrators.
2 Making Handset Ready In this chapter we briefly describe how to prepare the handset for use, install, insert and charge new batteries. Package - Contents/Damage Inspection Before Package Is Opened: Examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is a proof mishandling prior to opening, you must report it to the relevant support center of the regional representative or operator.
Damage Inspection: The following are the recommended procedure for you to use for inspection: 1. Examine all relevant components for damage. 2. Make a “defective on arrival - DOA” report or RMA to the operator. Do not move the shipping carton until it has been examined by the operator.
Open Back Cover 1. Press down the back cover lock and lift back cover away from the handset. 2. Remove Back Cover from Handset Handset Serial Number The serial number (IPEI/IPUI number) of each handset is found either on a label, which is placed behind the battery, or on the packaging label.
Tone Type and Volume Frequency definition 440 Hz 659 Hz 622 Hz 1109 Hz 1245 Hz 3000 Hz 831 Hz Handset tone types Key Tone 1 10 ms 20 ms Key Tone 2 50 ms 190 ms Range Alarm Tone 120 ms 120 ms 380 ms...
Handset volume Volumes for each tone are shown below. Tone Type Level Comment Ring Melody It depends on Ringer Volume Setting. Alert Tone It depends on Alert Volume Setting. Key Sound Constant Can be enabled or disabled by the user. (Options are Silent, Click, Tone) Confirmation Sound Constant...
Display Handset LCD display 262K TFT type Color LCD with backlight. 176 x 220 pixel display For dial number: 1 2 3 4 5 6 7 8 9 0 * # For Message: - Upper Case: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z - Lower Case: a b c d e f g h i j k l m n o p q r s t u v w x y z - Symbol: ! “...
Handset LED One bi-color LED (Message light pipe) to provide three colour message indications (RED, GREEN, YELLOW). The behavior of the LED can be configured by the end user as shown below. Charger LED One LED (Light pipe) LED on the front of the charger: - Handset is connected to the charger: - Handset is not in the charger: Version 0.1...
4 Handset MMI - Operations The handset can be in three main states seen from the user: 1. Active call 2. Idle 3. Menu In active call the Umber handset call MMI will be used to guide the user. Incoming call The handset will start alerting and display the “incoming call screen”...
Outgoing Call by Pre-dial Simply pre-dial the phone number. It is also possible to select call an entry in the private phone book or the central phone book. To make call to the outside line, simple type in the phone number and press “Green-key” (Off-hook), Depending of the setup of the PBX, it can be necessary to put in a prefix in from of the phone number.
Hold By pressing hold the call is on hold and can be retrieved or a second call can be established. From the second call conference, swap or transfer is possible. Swap calls It is possible to swap call, i.e. to toggle between 2 external parties. Example: If call “1”...
Conference Call Pressing Conference key makes it possible to add a thirds call and establish a conference call. Conference is always 3 part conference. REDIAL The handset doesn’t have a redial list in conventional sense. The handset have a call log which is grouped in 4 lists, (All, incoming, outgoing missed).
Hands free The audio is routed to the speaker if the user press “Hands free key” during call. Pressing “Hook off key” will switch back to earpiece mode. Headset The audio is routed to the headset if a headset is connected when initiating the call. The audio is routed to the headset if a headset is connected during call.
Change Ringer Type The ringer type can be changed by selecting menu “Audio → Ringer melody”. A list of melodies is displayed when entering the menu. Each displayed melody on the list can be selected by pressing soft key “Select”. The graphical user interface (radio button) allows the user to choose only one of a predefined set of options (melodies).
navigation key Up or Right. The volume can be decreased by pressing navigation key Down or Left. The currently used alert melody is used as play back when adjusting the volume. Connectivity Registration The handset can be registered by selecting menu “Connectivity → Register”. The user will be prompted for an AC code (Base registration PIN) before the registration procedure is started.
2. Any key: Pressing any key will answer an incoming call. The call is not answered by removing the handset from the cradle/charger. 3. Automatic: If the feature “Automatic” is enabled on the handset, then the incoming call is answered automatic after 5 seconds.
How to setup speed dial Prerequisite: There must be at least one contact in the contact list. Steps: 1. Go to the contact list > Move to the contact that you want to assign a speed dial number to. 2. Select “More” > Select “Speed dial” 3.
5 Handset - Service Menu Management This section describes how to use the feature “Service Menu” available only to vendors and developers of the handset. The document will also describe some options available in the Service Menu. Service Menu This menu is normally used to reveal features not used/seen by the end-user. By means of a special key sequence a special service menu can be accessed.
Site Survey Mode To enable Site Survey Mode, do as following step: STEP 1 On the Service Menu (or Debug mode) scroll down to the Site survey mode > Enable the Site survey mode to switch from Off to On. This sets the handset in a state to list all visible bases around it and/or chained to the same base station(s).
HS Logs The HS log is a debugging feature that allows the user to retrieve low level interesting messages from the handset. HS Logs Description Log error These are debug error logs retrieved from the PP log file. The last log retrieved is formatted into: Error: Log event error code.
Status This provides the present condition of the handset and the base station it is location registered to. Some of the information available in this mode is described in the table below (this information is updated during location request update from the DECT system). Parameter Description SW Version...
(where this feature is enabled) and the test tone is streamed through to the counterpart handset. Handover The Handover feature is for RTX internal test only (ensure that all settings are set to Off). Version 0.1 Page | 28...
6 Calls Operations – Handset MMI Initiating Calls Enter Number Press Green Button to start dialing Originating Party Destination Party The destination party must press the Green button available on its handset to accept the incoming call or reject to disallow the call. Version 0.1 Page | 29...
Call Holding Press the Hold option at the left while call session is in progress or “Connected”, Press “Retrieve” option to re-connect the call placed on hold Call Transfer (Blind) While “Connected”, press the Hold option, to put the call session on hold. Enter the transfer destination number Next, Press the “Transfer”...
Call Bridging (Attended Transfer) While “Connected”, press the Hold option, to put the call session on hold. Enter the transfer destination number Enter the transfer destination number and press Green button to connect/establish call session between Facilitator and Line 2 or the destination party shown as “Line 1” and “Line 2”. Next, Press the “Transfer”...
7 Flow Graphs – Call Transfer Some Definitions – Call Transfer There are three actors in a given transfer event, each playing one of the following roles: Transferee: the party being transferred to the Transfer Target. Transferor: the party initiating the transfer Transfer Target: the new party being introduced into a call with the Transferee.
8 Flow Graphs – Conference Calls The intent of this document is to describe how to establish conference call sessions between one or multiple parties from a typical handset MMI. Secondly, explain the conference call scenarios in a SME network – using call flow diagrams. Call Conferencing Operation In call conference process architecture, a user agent (UA), known as a participant, establishes a SIP dialog with another UA, known as a focus.
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