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ENGLISH
User Guide
LG-E435
www.lg.com
MFL67782305 (1.0)

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Summary of Contents for LG E435

  • Page 1 ENGLISH User Guide LG-E435 www.lg.com MFL67782305 (1.0)
  • Page 3: User Guide

    Copyright ©2013 LG Electronics, Inc. All rights • reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. All other trademarks are the property of their respective owners. Google™, Google Maps™, Gmail™, YouTube™...
  • Page 4: Table Of Contents

    Table of contents Guidelines for safe and effi cient use ..5 Indicator icons on the Status Bar ..33 Onscreen keyboard ........35 Important notice ........12 Entering accented letters ......35 Getting to know your phone ....17 Google account setup ......36 Phone overview ........17 Connecting to Networks and Devices ..37 Installing the SIM card and battery ..19 Wi-Fi .............37...
  • Page 5 Using the QuickMemo options ....61 Downloads ..........72 Viewing the saved QuickMemo ....61 LG SmartWorld ........62 The Web ..........73 How to Get to LG SmartWorld from Your Internet ..........73 Phone ..........62 Using the Web toolbar ......73 How to use LG SmartWorld ....62 Viewing webpages .......73...
  • Page 6 Accessing the Settings menu ....76 WIRELESS & NETWORKS .......76 DEVICE ..........79 PERSONAL ..........81 SYSTEM ..........82 PC software (LG PC Suite) ......84 Phone software update ......87 Phone software update ......87 About this user guide ......89 About this user guide ......89 Trademarks ...........89 Accessories ..........91...
  • Page 7: Guidelines For Safe And Effi Cient Use

    Exposure to radio frequency energy Radio wave exposure and Specific Absorption Rate (SAR) information. This mobile phone model LG-E435 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.
  • Page 8: Product Care And Maintenance

    Do not disassemble this unit. Take it to a qualified service technician when repair • work is required. Repairs under warranty, at LG's discretion, may include replacement parts or boards • that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.
  • Page 9: Efficient Phone Operation

    Do not keep the phone next to credit cards or transport tickets; it can affect the • information on the magnetic strips. Do not tap the screen with a sharp object as it may damage the phone. • Do not expose the phone to liquid or moisture. •...
  • Page 10: Road Safety

    Guidelines for safe and effi cient use Road safety Check the laws and regulations on the use of mobile phones in the area when you drive. Do not use a hand-held phone while driving. • Give full attention to driving. •...
  • Page 11: Glass Parts

    NOTE: Excessive sound pressure from earphones and headphones can cause hearing loss Glass Parts Some parts of your mobile device are made of glass. This glass could break if your mobile device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it.
  • Page 12: Emergency Calls

    You do not need to completely discharge the battery before recharging. Unlike other • battery systems, there is no memory effect that could compromise the battery's performance. Use only LG batteries and chargers. LG chargers are designed to maximise the • battery life. Do not disassemble or short-circuit the battery.
  • Page 13 If you need to replace the battery, take it to the nearest authorised LG Electronics • service point or dealer for assistance. Always unplug the charger from the wall socket after the phone is fully charged to • save unnecessary power consumption of the charger.
  • Page 14: Important Notice

    Important notice Please read this before you start using your phone! Please check to see whether any problems you encountered with your phone are described in this section before taking the phone for service or calling a service representative. 1. Phone memory When there is less than 10% of space available in your phone memory, your phone cannot receive new messages.
  • Page 15 To check the battery power level: Touch > Apps tab > Settings > About phone from the SYSTEM > Common • tab > Battery. The battery status (charging or discharging) and battery level (percentage charged) is displayed at the top of the screen. To monitor and control how battery power is being used: Touch >...
  • Page 16 Important notice 4. Using an unlock pattern Set an unlock pattern to secure your phone. Touch > Apps tab > Settings > Lock screen from DEVICE > Select screen lock > Pattern. This opens a screen that will guide you through how to draw a screen unlock pattern. You have to create a Backup PIN as a safety measure in case you forget your unlock pattern.
  • Page 17: Opening And Switching Applications

    Turn the power off. Press and hold the Power/Lock key + Volume Down key + Home key. When the LG Logo appears on the screen, release all keys. WARNING If you perform a Hard Reset, all user applications, user data and DRM licenses will be deleted.
  • Page 18: Hold Your Phone Upright

    Important notice 7. Transferring music, photos and videos using Media sync (MTP) Touch > Apps tab > Settings > Storage from the DEVICE to check out the storage media. Connect the phone to your PC using the USB cable. A USB connection type list will appear on your phone screen, Select the Media sync (MTP) option.
  • Page 19: Getting To Know Your Phone

    Getting to know your phone Phone overview Earpiece Power/Lock key Switch your phone on/off by pressing and holding this key • Short press to lock/unlock the screen • Proximity Sensor Back key Return to the previous screen. Exit an app after using it. •...
  • Page 20 Getting to know your phone WARNING While in the speaker phone mode(Handsfree mode) the speaker sound might be high, and so to avoid damage to your hearing, do not close the handset to your ear while using speaker phone mode. Power/Lock key Earphone Jack Volume keys...
  • Page 21: Installing The Sim Card And Battery

    Installing the SIM card and battery Before you can start exploring your new phone, you'll need to set it up. To insert the SIM card and battery: To remove the battery cover, hold the phone fi rmly in one hand. With your other hand, lift off the battery cover with your index fi...
  • Page 22 Getting to know your phone Insert the battery into place by aligning the gold contacts on the phone and the battery (1) and pressing it down until it clicks into place (2). Align the battery cover over the battery compartment (1) and press it down until it clicks into place (2).
  • Page 23: Charging Your Phone

    A computer can be also used to charge the device by connecting them via the USB cable. WARNING Use only LG-approved chargers, batteries, and cables. When using unapproved chargers or cables, it may cause battery charging slowly or pop up the message regarding slow charging. Or, unapproved chargers or cables can cause the battery to explode or damage the device, which are not covered by the warranty.
  • Page 24 Getting to know your phone NOTE: When the battery power is low, the device emits a warning tone and • displays a low battery power message. If the battery is completely discharged, the device cannot be turned on • immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
  • Page 25: Reducing The Battery Consumption

    Reducing the battery consumption Your device provides options that help you save battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: Activate power-saving mode. • When you are not using the device, switch to sleep mode by pressing the Power/lock •...
  • Page 26 Getting to know your phone NOTE: Use only compatible memory cards with your phone. Using incompatible • memory cards may damage the card and data stored on the card, as well as the phone. As the device uses FAT32, the maximum size for any given file is 4 GB. •...
  • Page 27: Locking And Unlocking The Screen

    If you have set a pattern lock, input the pattern lock then select Erase everything. NOTE: If there is content on your memory card, the folder structure may be different after formatting, as all the files will have been deleted. Locking and unlocking the screen If you do not use the phone for a while, the screen will be automatically turned off and locked.
  • Page 28: Your Home Screen

    Your Home screen Touch screen tips Here are some tips on how to navigate on your phone. Tap or touch – A single finger tap selects items, links, shortcuts and letters on the on- screen keyboard. Touch and hold – Touch and hold an item on the screen by touching it and not lifting your finger until an action occurs.
  • Page 29: Home Screen

    Home screen Home Screen Overview The main home screen is the starting point for many applications and functions, and it allows you to add items like application icons, shortcuts, folders or widgets to give you instant access to information and applications. This is the default page and accessible from any menu by touching Home key On your Home screen, you can view menu icons at the bottom of the screen.
  • Page 30: Navigating Through The Application Menus

    Your Home screen Navigating Through the Application Menus Your phone initially has several Application Menus available. Follow these steps to navigate through the Application Menus: At the Home screen, tap . The fi rst Application Menu displays. Swipe the screen left or right to access the other two menus. Tap one of the application icons.
  • Page 31: Customizing The Screen

    Customizing the Screen You can customize your Home screen by doing the following: Changing the Wallpaper • Creating Shortcuts • Creating Application Folders on Home screen • Adding and Removing Widgets on Home screen • Customizing the Apps Menu screen •...
  • Page 32: Adding And Removing Widgets On Home Screen

    Your Home screen to display your current applications. Scroll through the list and locate your desired application. Press and hold the application icon. This creates an immediate shortcut of the selected icon and closes the Apps tab. While still holding the on-screen icon, position it on the current page. Once complete, release the screen to lock the new shortcut into its new position on the current screen.
  • Page 33: Customizing The Apps Menu Screen

    Removing a Widget Touch and hold a Widget until you can move it around on the screen. Drag the Widget over the Remove icon and release it. NOTE: This action does not actually delete the Widget, it just removes it from the current Home screen.
  • Page 34: Notifi Cations

    Your Home screen WARNING If you are outside of the service area, it may cause your device to consume more battery power. Notifications Notifications alert you to the arrival of new messages, calendar events, and alarms, as well as to ongoing events, such as video downloads. From the notifications panel, you can view your phone’s current status and pending notifications.
  • Page 35: Quick Settings

    Quick Settings Use Quick Settings to easily toggle function settings like Wi-Fi, manage display brightness and more. For Quick Set tings, swipe down from the status bar to open the notifications panel and swipe or touch for you desired setting. To rearrange Quick Setting items on the notification panel Touch .
  • Page 36 Your Home screen Connected to a Wi-Fi network Uploading data Wired headset GPS is acquiring Receiving location data from Call in progress Call hold Data is syncing Speakerphone New Gmail Missed call New message Bluetooth is on Battery fully charged System warning Song is playing Phone is connected to PC via...
  • Page 37: Onscreen Keyboard

    Onscreen keyboard You can enter text using the on-screen keyboard. The on-screen keyboard appears automatically on the screen when you need to enter text. To manually display the keyboard, simply touch a text field where you want to enter text. Using the keypad &...
  • Page 38: Google Account Setup

    Google account setup When you first turn on your phone, you have the opportunity to activate the network, to sign into your Google Account and select how you want to use certain Google services. To set up your Google account: Sign into a Google Account from the prompted set-up screen.
  • Page 39: Connecting To Networks And Devices

    Connecting to Networks and Devices Wi-Fi With Wi-Fi, you can use high-speed Internet access within the coverage of the wireless access point (AP). Enjoy wireless Internet using Wi-Fi, without extra charges. Connecting to Wi-Fi networks To use Wi-Fi on your phone, you need to access a wireless access point or ‘hotspot’. Some access points are open and you can simply connect to them.
  • Page 40: Bluetooth

    You can use Bluetooth to send data by running a corresponding application, not from the Bluetooth menu as on most other mobile phones. NOTE: LG is not responsible for the loss, interception or misuse of data sent or • received via the Bluetooth wireless feature.
  • Page 41: Sharing Your Phone's Data Connection

    Send data using the Bluetooth wireless feature Select a fi le or item, such as a contact, calendar event, or media fi le from an appropriate application or from Downloads. Select the option for sending data via Bluetooth. NOTE: The method for selecting an option may vary by data type. Search for and pair with a Bluetooth-enabled device.
  • Page 42 Connecting to Networks and Devices TIP! If your computer is running Windows 7 or a recent distribution of some flavours of Linux (such as Ubuntu), you will not usually need to prepare your computer for tethering. But, if you are running an earlier version of Windows or another operating system, you may need to prepare your computer to establish a network connection via USB.
  • Page 43: Pc Connections With A Usb Cable

    Use the USB data cable to connect your phone to the PC. The USB connection type list will appear, select the LG software. Run the LG PC Suite program on your PC. Refer to the PC software (LG PC Suite) help for more information.
  • Page 44 Connecting to Networks and Devices Synchronize with Windows Media Player Ensure that Windows Media Player is installed on your PC. Use the USB cable to connect the phone to a PC on which Windows Media Player has been installed. Select the Media sync (MTP) option. When connected, a pop-up window will appear on the PC.
  • Page 45: Calls

    Calls Making a call Touch to open the keypad. Enter the number using the keypad. To delete a digit, touch the Touch to make a call. To end a call, touch the End icon TIP! To enter "+" to make international calls, touch and hold Calling your contacts Touch to open your contacts.
  • Page 46: Adjusting The In-Call Volume

    Calls Adjusting the in-call volume To adjust the in-call volume during a call, use the Volume up and down keys on the left- hand side of the phone. Making a second call During your fi rst call, touch Menu key > Add call and dial the number. You can also go to the recently dialled numbers list by touching or can search contacts by touching...
  • Page 47: Call Settings

    Call settings You can configure phone call settings such as call forwarding, as well as other special features offered by your carrier. On the Home screen, touch Touch Tap Call settings and choose the options that you wish to adjust.
  • Page 48: Contacts

    Contacts Add contacts to your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. Searching for a contact On the Home screen Touch to open your contacts. Touch Search contacts and enter the contact name using the keyboard. Adding a new contact Touch , enter the new contact's number, then touch the Menu key...
  • Page 49: Creating A Group

    Removing a contact from your favorites list Touch to open your contacts. Touch the tab, and choose a contact to view its details. Touch the yellow color star to the right corner of the contact's name. The star turns grey colour and the contact is removed from your favorites. Creating a group Touch to open your contacts.
  • Page 50: Messaging

    Messaging Your phone combines SMS and MMS into one intuitive, easy-to-use menu. Sending a message Touch on the Home screen and touch to open a blank message. Enter a contact name or contact number in the To fi eld. As you enter the contact name, matching contacts will appear.
  • Page 51: Threaded Box

    Threaded box Unread messages (SMS, MMS) are located on the top. And the others exchanged with another party can be displayed in chronological order so that you can conveniently see an overview of your conversation. Changing your message settings Your phone message settings are pre-defined, so you can send messages immediately. You can change the settings according to your preferences.
  • Page 52: Email

    Email You can use the Email application to read emails from services like Gmail. The Email application supports the following account types: POP3, IMAP and Exchange. Your service provider or system administrator can provide you with the account settings you need. Managing an email account The first time you open the Email application, a set-up wizard opens to help you to set up an email account.
  • Page 53: Composing And Sending Email

    Composing and sending email To compose and send a message While in the Email application, touch the Enter an address for the message's intended recipient. As you enter text, matching addresses will be proposed from your Contacts. Separate multiple addresses using semicolons.
  • Page 54: Camera

    Zoom – Zoom in or zoom out. Cheese shutter – To take a photo, say one of the following words: Cheese, Smile, Whisky, Kimchi or LG. Brightness – Defines and controls the amount of sunlight entering the image. Camera size – Selects photo resolution. If you choose high resolution, file size will increase, which means you will be able to store fewer photos in the memory.
  • Page 55: Using The Advanced Settings

    Using the advanced settings In the viewfinder, tap to open the advanced options. You can change the camera settings by scrolling through the list. After selecting the option, tap the Back key. Touch if you want to change the viewfinder menu. Finds the appropriate color and light settings for the current environment.
  • Page 56: Taking A Quick Photo

    Camera Restore all camera default settings. Touch this whenever you want to know how a function works. This icon will provide you with a quick guide. TIP! When you exit the camera, some settings return to their defaults, such as •...
  • Page 57 Touch to send your photo to others or share it via social network services. Touch to delete the photo. TIP! If you have an SNS account and set it up on your phone, you can share your photo with your SNS community. NOTE: Additional charges may apply when MMS messages are downloaded while roaming.
  • Page 58: Viewing Your Saved Photos

    Camera Details – Find out more information about the contents. Viewing your saved photos You can access your saved photos when in camera mode. Just tap the Gallery icon and your Gallery will be displayed. To view more photos, scroll left or right. •...
  • Page 59: Video Camera

    Video camera Getting to know the viewfinder Zoom – Zoom in or zoom out. Video size – Touch to set the size (in pixels) of the video you are recording. Brightness – Defines and controls the amount of sunlight entering the video. Voice On/Off –...
  • Page 60: Using The Advanced Settings

    Video camera Using the advanced settings Using the viewfinder, touch to open all the advanced options. Touch if you want to change the viewfinder menu. Improves color quality in various lighting conditions. Choose a color tone to use for your new view. Activate this to use your phone's location-based services.
  • Page 61: After Recording A Video

    After recording a video A still image representing your video will appear on the screen, if Auto review is set to Touch to record another video immediately. Touch to send your video to others or share it via social network services. Touch to view the Gallery of your saved videos.
  • Page 62: Lg Unique Function

    LG Unique Function QuickMemo function Use the QuickMemo function practically and efficiently; create memos during a call, with a saved picture or on the current phone screen. Enter the QuickMemo screen by pressing both the Volume up and down keys for one second on the screen you want to capture.
  • Page 63: Using The Quickmemo Options

    Touch in the Edit menu to save the memo with the current screen. NOTE: Please use a fingertip while using the QuickMemo function. Do not use your fingernail. Using the QuickMemo options You can easily use the QuickMenu options when using the QuickMemo function. Touch to keep the current memo on the screen and use the phone simultaneously.
  • Page 64: Lg Smartworld

    > Apps tab > tap the icon to access LG SmartWorld. Tap Sign in and enter ID/PW for LG SmartWorld. If you have not signed up yet, tap Register to receive your LG SmartWorld membership. Download the content you want.
  • Page 65 Apps for you – Recommended content based on your previous choices. Settings – Set Profile and Display. Sign in – Set your ID and Password. Try other useful functions as well. (Content Detail screen) • NOTE: LG SmartWorld may not be available from all carriers or in all countries.
  • Page 66: Multimedia

    Multimedia Gallery You can store multimedia files in internal memory for easy access to all your multimedia files. Use this application to view multimedia files like pictures and videos. Touch > Apps tab > Gallery. Open a list of catalog bars that store your multimedia fi les. NOTE: Some file formats are not supported, depending on the software installed •...
  • Page 67: Playing Videos

    Playing videos Video files show the icon in the preview. Select a video to watch it and tap . The Videos application will launch. Editing photos/videos When viewing an photo/video, tap the Menu key and use the advanced editing options. Slideshow: start a slideshow with the images in the current folder.
  • Page 68: Playing A Video

    Multimedia Playing a video Touch > Apps tab > Videos. Select the video you want to play. Touch to pause video playback. Touch to resume video playback. Touch to go 10 seconds forward. Touch to go 10 seconds backward. Touch to manage the video volume. Touch to change the ratio of the video screen.
  • Page 69: Transfer Music Using Media Sync (Mtp)

    Transfer music using Media sync (MTP) Connect the phone to your PC using the USB cable. Select the Media sync (MTP) option. Your phone will appear as another hard drive on your computer. Click on the drive to view it. Copy the fi les from your PC to the drive folder or vice versa.
  • Page 70 Multimedia To change the volume while listening to music, press the up and down volume keys on the left-hand side of the phone. Touch and hold any song in the list. The Play, Add to playlist, Share, Set as ringtone, Delete, Details and Search options will be displayed.
  • Page 71: Utilities

    Utilities Setting your alarm Touch > Apps tab > Alarm/Clock > After you set the alarm, your phone lets you know how much time is left before the alarm will go off. Set Repeat, Snooze duration, Vibration, Alarm sound, Alarm volume, Auto app starter, Puzzle lock and Memo.
  • Page 72: Voice Recorder

    Utilities If you wish to add a note to your event, touch Description and enter the details. If you wish to repeat the alarm, set REPEAT, and set REMINDERS, if necessary. Touch Save to save the event in the calendar. Voice Recorder Use the voice recorder to record voice memos or other audio files.
  • Page 73: Tasks

    Tasks This task can be synchronized with MS Exchange account. You can create task, revise it and delete it in MS outlook or MS Office Outlook Web Access. To Synchronize MS Exchange From the Home Screen, Touch > System settings. Touch Accounts &...
  • Page 74: Voice Search

    Utilities Voice Search Use this application to search webpages using voice. Touch > Apps tab > Voice Search. Say a keyword or phrase when Speak now appears on the screen. Select one of the suggested keywords that appear. NOTE: This application may not be available depending on the region or service provider.
  • Page 75: The Web

    The Web Internet Use this application to browse the Internet. Browser gives you a fast, full-color world of games, music, news, sports, entertainment and much more, right on your mobile phone wherever you are and whatever you enjoy. NOTE: Additional charges apply when connecting to these services and downloading content.
  • Page 76: Opening A Page

    The Web Opening a page To go to new page, tap To go to another webpage, tap , scroll up or down, and tap the page to select it. Searching the Web by voice Tap the address field, tap , speak a keyword, and then select one of the suggested keywords that appear.
  • Page 77: Chrome

    Chrome Use Chrome to search for information and browse webpages. Touch > Apps tab > Chrome. NOTE: This application may not be available, depending on your region and service provider. Viewing webpages Tap the Address field, and then enter a web address or search criteria. Opening a page To go to a new page, tab + New tab.
  • Page 78: Settings

    Settings Accessing the Settings menu On the Home screen, touch > Apps tab > Settings. On the Home screen, touch > System settings. Select a setting category and select an option. WIRELESS & NETWORKS Here, you can manage Wi-Fi and Bluetooth. You can also set up mobile networks and switch to airplane mode.
  • Page 79 To set up a connection in some wireless networks with MAC filters, you may need to enter the MAC address of your LG-E435 in the router. You can find the MAC address in the following user interface: touch Apps tab >...
  • Page 80 Settings while you are on a call (depending on your network provider). - Common tab - Call reject - Allows you to set the call reject function. Choose from Call reject mode or Rejection list. Decline with message – When you want to reject a call, you can send a quick message using this function.
  • Page 81: Device

    DEVICE < Sound > Sound profile – Choose the Sound, either Vibrate only or Silent. Volumes – Manage the volume of Phone ringtone, Notification sound, Touch feedback & system, Music, video, games and other media. Quiet time – Set times to turn off all sounds except alarm and media. Ringtone with vibration –...
  • Page 82 Settings Font size – Change the size of the display font. < Home screen > Set the Theme, Screen swipe effect, Wallpaper, Scroll screens circularly. Select the option to set Home backup & restore. < Lock screen > Select screen lock – Set a screen lock type to secure your phone. Opens a set of screens that guide you through drawing a screen unlock pattern.
  • Page 83: Personal

    PERSONAL < Accounts & sync > Permits applications to synchronize data in the background, whether or not you are actively working in them. Deselecting this setting can save battery power and lower (but not eliminate) data usage. < Location access > Access to my location –...
  • Page 84: System

    < PC connection > USB connection type – Set the desired mode: Charge only, Media sync (MTP), USB tethering, LG software or Camera (PTP). Ask on connection – Ask in USB connection mode when connecting to a computer. Help – Help for USB connection.
  • Page 85 PC Suite – Checkmark this to use LG PC Suite with your Wi-Fi connection. Help – Help for LG software. < Developer options > Keep in mind that turning on these developer settings may result in irregular device behavior. The developer options are recommended only for advanced users.
  • Page 86: Pc Software (Lg Pc Suite)

    PC software (LG PC Suite) "LG PC Suite" PC software is a program that helps you connect your device to a PC via a USB cable and Wi-Fi. Once connected, you can use the functions of your device from your PC.
  • Page 87 Select the checkbox of contents to synchronize and click the Sync button. NOTE: To synchronize your phone with your PC using the USB cable, you need to install LG PC Suite onto your PC. Please refer to previous pages to install LG PC Suite.
  • Page 88 Export your contacts as a CSV fi le from your old device to your PC using a PC sync program. Install "LG PC Suite" on the PC fi rst. Run the program and connect your Android mobile phone to the PC using a USB cable.
  • Page 89: Phone Software Update

    Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device. Because the mobile phone firmware update requires the user's full attention for the duration of the update process, please make sure you check all instructions and notes that appear at each step before proceeding.
  • Page 90 Phone software update NOTE: This feature depends on your network service provider, region and country.
  • Page 91: About This User Guide

    This content may be subject to change without prior notice. For the latest version of this manual, please visit the LG website at www.lg.com. Your phone's applications and their functions may vary by country, region or hardware •...
  • Page 92 About this user guide Notice: Open Source Software To obtain the corresponding source code under GPL, LGPL, MPL and other open source licences, please visit http://opensource.lge.com/ All referred licence terms, disclaimers and notices are available for download with the source code.
  • Page 93: Accessories

    These accessories are available for use with your phone. (Items described below may be optional.) Travel adaptor Stereo headset Quick Start Guide Data cable Battery NOTE: Always use genuine LG accessories. Failure to do this may invalidate your • warranty. Accessories may vary in different regions. •...
  • Page 94: Troubleshooting

    Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures There is no SIM card in the phone Make sure that the SIM card is SIM error or it is inserted...
  • Page 95 Message Possible causes Possible corrective measures Not supported by service provider applications Contact your service provider. or registration can be set required. Dialling error New network not authorized. New SIM card Calls not Check for new restrictions. inserted. available Pre-paid charge Contact service provider or reset limit limit reached.
  • Page 96 No voltage Plug the charger into a different socket. Charger defective Replace the charger. Wrong charger Use only original LG accessories. The Fixed dialling Number not Check the Settings menu and turn the number function allowed function off.
  • Page 97 Message Possible causes Possible corrective measures The screen If you use a protection tape or case, does not make sure it has not covered the area turn on Proximity sensor around the proximity sensor. Make when I problem sure that the area around the proximity receive a sensor is clean.
  • Page 98: Faq

    Please check to see if any problems you have encountered with your phone are described in this section before taking the phone in for service or calling a service representative. Category Question Answer Sub- Category You can connect a Bluetooth audio device such as a Stereo/Mono headset or Car Kit to share pictures, videos, What are the...
  • Page 99 Category Question Answer Sub- Category The Inbox is automatically Is it possible to synchronized. You can view other Data synchronize all the folders by touch the Menu Key Synchronization email folders? and touching Folders to choose a folder. Google™ Do I have to log into Once you have logged into Gmail, not Service Gmail whenever I want...
  • Page 100 Category Question Answer Sub- Category Phone What is the maximum Function supported size for a 32 GB memory cards are compatible. microSD memory card? Card Is it possible to install Any application that is available at Phone another navigation Android Market™ and is compatible Function application on my with the hardware can be installed and...
  • Page 101 Category Question Answer Sub- Category You are able to set the phone to Phone What are the phone’s require that an Unlock Pattern be Function security functions? entered before the phone can be Security accessed or used. 1. From the Home screen, touch the Menu Key 2.
  • Page 102 2. Press and hold the Power/Lock key + Volume Down key + Home key. 3. When the LG Logo appears on the screen, release all keys. Do not operate your phone for at least one minute, while the hard reset is performed.
  • Page 103 Category Question Answer Sub- Category Phone Will I know when my Function Yes, you will receive a notification. memory is full? Memory The phone has multilingual capabilities. To change the language: Phone 1. From the Home screen, touch Function Is it possible to change the Menu Key and touch my phone's language?
  • Page 104 Category Question Answer Sub- Category When using data, your phone may default to the Wi-Fi connection (if Wi-Fi connectivity on your phone is When Wi-Fi and 3G Phone set to On). However, there will be no are both available, Function notification when your phone switches which service will my from one to the other.
  • Page 105 Category Question Answer Sub- Category Yes. After saving a music file as a ringtone, you can use it as your alarm. Phone 1. Touch and hold a song in a library Can I use music files Function list. In the menu that opens, touch for my alarm? Set as ringtone.

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