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Samsung SMT-W5120 User Manual

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SMT-W5120
Handset User Guide

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Table of Contents

Troubleshooting

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  • Page 1 Table of Contents SMT-W5120 Handset User Guide...
  • Page 2: Safety Concerns

    Do not use damaged power cord or loose Always use the battery and charger outlets. provided with the phone. Safety is not guaranteed if expendable items or additional goods are used unauthorized by Samsung.
  • Page 3: Caution

    Table of Contents Installation/Maintenance Do not expose the battery to excessive heat Do not use or place the phone near such as microwaves, heating apparatus, etc. combustible sprays or flammable materials. Do not put the phone in a place prone to Battery must not be put in mouth of infants lots of dust or where the temperature or animals.
  • Page 4 Table of Contents Installation/Maintenance If using a microwave or Bluetooth products Do not expose the battery to direct during a call, the call may be affected. sunshine for a long time. Before executing the [MENU] Do not strike the phone or battery and do [8.System] [4.Unregistration], double not drop them.
  • Page 5: Table Of Contents

    SAFETY CONCERNS Conventions/Symbols................... 1 Warning ...................... 1 Caution ....................... 2 TABLE OF CONTENTS PREPARATION Overview of SMT-W5120 ................7 Unpacking....................7 Installing the Battery ................... 7 Removing the Battery .................. 8 Charging the Battery..................8 Checking the Battery Status ................. 9 Phone Layout ....................
  • Page 6 Table of Contents CONVENIENT FEATURES Features Used During a Call ............... 17 Mute on a Call....................17 Conference Call While on the Phone ..............17 Call Transfer ....................18 Holding a Call ....................18 Right Navigation Button................18 Features on a Calling Failure ..............19 Call Back .....................19 Station Message...................19 Camp On .....................20...
  • Page 7 Table of Contents Conference ....................37 Call Forward....................39 Phone Settings ..................40 Phone Name ....................40 Background ....................40 Password .....................40 Language ....................41 Back Light ....................41 LCD Contrast ....................41 Cradle Hook....................41 Reset......................42 Program Msg (Programmed Message) ............42 Phone Lock....................42 Intern. Lock (Internal Lock) ................43 Call Answer....................43 System .....................
  • Page 8: Preparation

    SMT-W5120 supports voice communication using IEEE802.11 b/g WLAN. Based on IEEE802.11 b/g standard, VoIP voice signals received are compressed to a voice codec and transferred as data packets. Unpacking After purchasing the SMT-W5120 phone, you have to check that the following items have been packed in the box. Battery...
  • Page 9: Removing The Battery

    Table of Contents Removing the Battery Press the button and the battery is separated and raised as shown in the figure. Lift up and remove the battery. Charging the Battery After checking each component of the phone, charge the battery as shown in the figure below. Charging the battery Charging the battery with phone...
  • Page 10: Checking The Battery Status

    Table of Contents Checking the Battery Status The battery status can be checked by looking at the battery status icons given below that appear on the LCD panel of the phone. - When the battery energy is completely discharged, the phone makes a warning sound and the battery icon starts to blink.
  • Page 11: Button Description

    Table of Contents Button Description Name Description Backlight Button Used when illuminating the display and keypad. Navigation Used when moving the menu bar upward or entering the Buttons soft menu. Used when moving the menu bar downward or entering the volume/ring menu.
  • Page 12: Icon (Display) Description

    Table of Contents Icon (Display) Description Icon Description This indicates the signal intensity. : weak signal : strong signal This turns on when the service is not available. Blinks when trying to make a call and turns on when a call is connected. The status that indicates an alarm is set.
  • Page 13: Basic Features

    Table of Contents BASIC FEATURES Making a Call For your convenience there are several ways to make a call. Refer to [1. Phonebook] in ‘Menus’ of this guide for how to use the latest outgoing call numbers, incoming call numbers, missed call numbers and save the new phone number. Using the Dial Keypad Press the phone number.
  • Page 14: Using Speed Dial

    Table of Contents Select the phone number and press the button. The outging calls, incoming calls or missed calls lists store up to 99 entries each. If they are all filled up, the oldest phone number will be erased when a new phone number is saved. Using Speed Dial You can make a call using a speed dial number you assigned to a phone number in your contacts.
  • Page 15: Voice Volume Adjustment

    Table of Contents Voice Volume Adjustment While having a conversation on the phone, you can adjust the voice volume from the other party. Select the one of 14 volume levels you want by pressing the [Volume] button while having a conversation. Setting the Etiquette Mode To avoid interrupting other people in public places or during a meeting, you can set the phone to vibration instead of ringing.
  • Page 16: Entering Characters

    Table of Contents Entering Characters This section describes how to enter uppercase/lowercase English characters and special characters. Buttons Used for Entering Characters The buttons used for entering the characters are as follows. button: Screen for entering [ENG (uppercase)] appears first and a menu bar prompting you to select [eng (lowercase)/ Sym (Special character)] on the lower part of the screen.
  • Page 17: How To Enter Special Characters

    Table of Contents How to Enter Special Characters Press the button and select [Sym] from the menu bar on the lower part of the screen. Then the special characters are displayed in the same order. Select desired special characters using the buttons and press the button to enter the character on the screen.
  • Page 18: Convenient Features

    Table of Contents CONVENIENT FEATURES Features Used During a Call These convenient functions may be used during a call. Mute on a Call This is used to block your voice from your phone during a call. But you can still hear the other party. Press the button during a phone conversation.
  • Page 19: Call Transfer

    Table of Contents Call Transfer This function allows to transfer a call to the other party during a call conversation. Press the button during the conversation. Press the call number to be transferred. Press the button to hang up. Then the call will be transferred to the third party on hold. - Press the button again in transfer mode to resume the call with the previous caller again.
  • Page 20: Features On A Calling Failure

    Table of Contents Features on a Calling Failure This section describes functions that can be used for internal calls when the other party is busy or when a call cannot be connected due to features such as ‘Do Not Disturb’, set by the other party. Call Back If an internal call cannot be connected, you can reserve the call.
  • Page 21: Features Used When Receiving A Call

    Table of Contents Camp On If an internal call cannot be connected, you can make the other party’s phone to play an urgent sound and wait for the other party to answer your call. If the other party does not answer your call or if he or she is in ‘Busy’...
  • Page 22: Menus

    Table of Contents MENUS Menu Structure Press the [Menu] button in idle mode. The menu will appear on the screen. The Menu screen displays the functions-Phonebook, Utilities, Message, Soft Menu, Volume/Ring, Phone Settings, System and Help as icons. 1. Alarm 1.
  • Page 23: Phonebook

    Table of Contents Phonebook Press the [Menu] button in idle mode, and then select the [1. Phone book] icon to find out various methods to make a call and view the call lists. Find Number This function allows you to search a phone number by name, number and location.
  • Page 24 Table of Contents Search by Speed Dial Number You can search and make a call the desired phone number using a speed dial number. [MENU] 1. Phone book [OK] 1. Find Number 3. By Location Enter a speed dial number [OK] - If you press the [OK] button without entering a speed dial number, all the numbers in the list saved will be displayed.
  • Page 25: Outgoing Calls

    Table of Contents Outgoing Calls After view only the latest dialed phone number, select the desired phone number and make a call. [MENU] 1. Phone book [OK] 2. Outgoing Calls [OK] - The maximum of 99 phone numbers can be saved in the outgoing calls list. If they are all filled up, the oldest phone number is erased when a new dialed phone number is saved.
  • Page 26: New Entry

    Table of Contents Saving/Modifying/Deleting Phone Number This is the method to modify or delete the saved phone number. [MENU] 1. Phone book [OK] 2/3/4 [OK] (Move to a phone number) [MENU] 1. Save Enter name, phone number, speed dial number [OK] - To save the phone number, select [1.
  • Page 27: Utilities

    Table of Contents Utilities Press the [Menu] button in idle mode, and then select the [2. Utilities] icon. Alarm This function enables you to delete phone numbers registered in the phonebook or calling numbers and called numbers. [MENU] 2. Utilities [OK] 1.
  • Page 28: Calculator

    Table of Contents Modifying/Deleting Schedule This function allows you to modify or delete the registered schedule. [MENU] 2. Utilities [OK] 2. Schedule [OK] Select dates [OK] (Select schedule list) [MENU] 1. Modify Modify Time/contents/melody [OK] - To modify a schedule, select [1. Modify] - To delete a schedule, select [2.
  • Page 29: Conversion

    Table of Contents Conversion This function allows you to convert a variety of units (length/weight/volume/area/temperature). After entering a value, you may select a unit and convert the value into another unit. [MENU] 2. Utilities [OK] 5. Conversion [OK] 1. Length/2. Weight/3. Volume/4. Area/5. Temperature [OK] Enter values (Select a unit to convert)
  • Page 30: Message

    Table of Contents Message Press the [Menu] button in idle mode, and then select the [3. Message] icon. The [Message] menu consists of 3 sub menus: Station Msg, SMS and VMS. Station Message You can send a reply by checking messages received from an extension on the busy state. [MENU] 3.
  • Page 31 Table of Contents Outbox Write This function allows you to write and send the new message. [MENU] 3. Message [OK] 2. SMS [OK] 2. Outbox [OK] 1. Write [OK] 1. New Text [OK] Enter the new message [OK] enter the destination number [OK] - To write new text, select [1.
  • Page 32 Table of Contents Templates This function allows you to register a new message to the Templates. [MENU] 3. Message [OK] 2. SMS [OK] 3. Templates [OK] 1. New [OK] Enter the character [OK] - Up to 10 messages can be saved in the message box. Search This function allows you to check the messages saved in the Templates.
  • Page 33: Vms (Voice Mail System)

    Table of Contents VMS (Voice Mail System) Message This function allows you to check the number of the new VMS messages and hear new message contents. This function is available after installing VMS and setting a VMS group. [MENU] 3. Message [OK] 3.
  • Page 34: Volume/Ring

    Table of Contents Volume/Ring Press the [Menu] button in idle mode, and then select the [4. Volume/Ring] icon. You can press the in idle mode to perform the same function. Incoming Calls Tone Ring Type You can select the modes of call sound such as the ring, vibration, ring after vibration and Light only. [MENU] 4.
  • Page 35: Connection Tone

    Table of Contents Ring Volume This function enables you to adjust the ring volume. [MENU] 4. Volume/Ring [OK] 1. Incoming calls tone [OK] 3. Ring Volume [OK] (Select ring volume) [OK] You can adjust the volume of the bell by using the [Volume] button. Connection Tone This function enables to set an alarm in call connection.
  • Page 36: Warning Tone

    Table of Contents Warning Tone This function enables you to hear a warning tone when you move to a shadow zone during a call. [MENU] 4. Volume/Ring [OK] 4. Warning Tone [OK] (Select On/Off) [OK]...
  • Page 37: Soft Menu

    Table of Contents Soft Menu Press the [Menu] button in idle mode, and then select the [5. Soft Menu] icon. Station Message You can send a reply by checking messages received from an extension on the busy state. [MENU] 5. Soft Menu [OK] 1.
  • Page 38: Conference

    Table of Contents Page This function allows you to page through your phone at the specific area in the system. [MENU] 5. Soft Menu [OK] 4. Page [OK] (Select page zone) [OK] My voice is announced through the phone. Conference You can call multiple parties to have a conversation in one channel.
  • Page 39 Table of Contents Each Conf. You can have a conference by entering directly phone number of each member. [MENU] 5. Soft Menu [OK] 5. Conference [OK] 2. Each Conf. [OK] Enter phone number of member [OK] (Move to next field) Enter phone number of next member [OK] - The...
  • Page 40: Call Forward

    Table of Contents Call Forward Press the [Menu] button in idle mode, and then select the [6. Call Forward] icon. This feature enables you to forward your incoming calls to a specific extension, group of extensions or external number when you are unable to receive an incoming call. [MENU] 6.
  • Page 41: Phone Settings

    Table of Contents Phone Settings Press the [Menu] button in idle mode, and then select the [7. Phone Settings] icon. The submenus are not displayed until a password is entered. Phone Name This function enables you to enter random characters on the screen displayed on the initial screen. [MENU] 7.
  • Page 42: Language

    Table of Contents Language This feature enables you to set the language displayed on the screen of the phone. [MENU] 7. Phone Settings [OK] Enter a Password 4. Language [OK] (Select language) [OK] Back Light This function enables you to set the intensity of the lighting on the phone screen. Light Time This function enables you to set the time for background lighting, which lights automatically when the keys are pressed or a messages appears.
  • Page 43: Reset

    Table of Contents Reset This function enables you to initialize all the functions and status of a phone. [MENU] 7. Phone Settings [OK] Enter a password 8. Reset [OK] (Select reset option) [OK] Enter a password (Yes/No) [OK] - To reset the status of a phone, select [1. Reset All]. All the saved records as well as the phone options are deleted.
  • Page 44: Intern. Lock (Internal Lock)

    Table of Contents Intern. Lock (Internal Lock) This function enables to lock incoming/outgoing calls to prevent others from using your phone without permission. [MENU] 7. Phone Settings [OK] Enter a password *. Intern. Lock [OK] (Select lock option) [OK] - To disable the lock function, select [1. Unlock]. - To lock an outgoing trunk call, select [2.
  • Page 45: System

    Table of Contents System Press the [Menu] button in idle mode, and then select the [8. System] icon. Registration This function enables to register a phone to the wireless LAN system (main system). The phone is available only after registered to the system. [MENU] 8.
  • Page 46 Table of Contents If you have chosen [Manual] at Step 1, directly enter an SSID, and then press [OK]. - SSID: Enter the ESSID set in the WLAN connection device. Consult the system administrator to verify the ESSID. Enter the user ID. Enter Password set in the system.
  • Page 47 Table of Contents Select the Encryption Key mode. - If you have selected SSID Auto input at Step 1, you can register the handset without entering the encryption key depending on the encryption key setting on the AP(Access Point). If an encryption key has not been enabled on the AP, Step 7 and 8 will be skipped and the user will be directed to the registration screen automatically.
  • Page 48 Table of Contents Static IP Mode This function enables to register a phone to the system using a fixed IP address. Enter a phone IP address. Enter the System IP address. Enter the System Gateway. Enter the System Netmask. The next steps are the same as Step 1 to 9 of System DHCP mode registration.
  • Page 49 Table of Contents Standard DHCP Mode This option registers a phone to the system using a dynamic IP address assigned by a server that uses a DHCP standard protocol. You can use this feature if a separate DHCP server is used. You can use this feature if a separate DHCP server is used or if you attempt to access FON AP.
  • Page 50 Table of Contents The next step is the same as step 1 to 9 of System DHCP mode. If [Off] has been selected at Step 1 (normal AP access) Enter the System IP address. The next steps are the same as Step 1 to 9 of System DHCP mode registration.
  • Page 51: System Setting

    Table of Contents System Setting While using a phone registered to a system, you can transfer to another system for connection. To use this function, the phone should already be registered to the system. [MENU] 8. System [OK] Enter the password [OK] 2.
  • Page 52: Unregistration

    Table of Contents Unregistration This function enables a user to clear the registration information stored in the wireless phone (SMT-W5120) when the wireless phone is registered in the system. The user should check the user password before performing the unregistration function.
  • Page 53: Version Info

    Table of Contents Version Info You can find out the version number and the date of the software of your handset. [MENU] 8. System [OK] 7. Version Info [OK] Network Setting You can view the phone’s network information, and change the settings. [MENU] 8.
  • Page 54 Table of Contents Enter a user ID. Enter a password. Select [Save] or [Registration], and press [OK]. - [Save] only saves the changed value, while [Registration] saves the value and also performs reregistration. Phone IP The phone’s IP can be changed between the system DHCP, static IP mode, and the standard DHCP. [MENU] 8.
  • Page 55 Table of Contents [If 2. Static IP mode has been selected at Step 1] In Static IP mode, you can change the phone’s IP address, gateway, and netmask. Enter the phone’s IP address. Enter the phone’s gateway address. Enter the phone’s netmask address. Select [Save] or [Registration], and press [OK].
  • Page 56 Table of Contents FON AP You can select/cancel FON AP registration mode and change the FON ID and FON password. The changed value can be changed or reregistered. If you want to access FON AP, select [On]; if not, select [Off], and then press [OK].
  • Page 57 Table of Contents [If [Off] has been selected at Step 1] Select [Save] or [Registration], and press [OK]. - [Save] only saves the changed value, while [Registration] saves the value and also performs reregistration. DNS Setting DNS can be changed. You can save the changed value or reregister it.
  • Page 58: Ssid Setting

    Table of Contents SSID Setting [MENU] 8. System Setting [OK] 9. SSID Setting (Select Auto/Manual) [OK] If you select Auto at Step 1, SSIDs are automatically searched. Select an SSID from the list of searched SSIDs. - Ask the system administrator which SSID should be selected. Select the Encryption Key mode.
  • Page 59: Help

    Table of Contents Help Press the [Menu] button in idle mode, and then select the [9. Help] icon. Function Description For the convenience of users, Function Descriptions provides some helps on using functions. [MENU] 9. Help [OK] [1. Function Desc] (Select the function description) [OK] - Soft Menu: Briefly describes Soft Menu including Station Msg,...
  • Page 60: Troubleshooting

    Table of Contents TROUBLESHOOTING Possible problems and troubleshooting steps for your phone are described below. Check the troubleshooting steps before contacting your Authorized Samsung Reseller. General Trouble Solution The bell does not ring or the ring - Check if the phone is set to etiquette mode.
  • Page 61: Annex

    Table of Contents ANNEX Product Specifications The specifications of the SMT-W5120 are as follows. Item Specification Model Name SMT-W5120 Frequency 2400~2483.5 MHz Size (mm) 46 (width) × 138.4 (length) × 18 (height) Weight 106.5 g Battery Charge Time 3.5 Hour (Li-Ion) Battery Duration Call duration: 3.5 Hours...
  • Page 62 Table of Contents w w w. s a m s u n g . c o m / b c s SMT-W5120-UG 01 06/2009...