Summary of Contents for NBN Fixed Wireless Connection
- Page 1 User Guide Fixed Wireless Connection For installations after July 1st 2013 Includes information about your NBN equipment Please refer to this guide, and to the important safety warnings on the back cover before attempting to perform maintenance on your equipment.
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Page 2: Table Of Contents
Contents Your new NBN equipment Connecting the NBN connection box to your own equipment Maintaining your equipment Troubleshooting checklist NBN connection box indicator lights Frequently asked questions Important safety warnings Back cover NBN User Guide... - Page 3 Congratulations on connecting to the National Broadband Network (NBN) through your chosen service provider. Services delivered over the NBN have the potential to transform many aspects of our lives including healthcare, education, business and government services. Your new fixed wireless connection gives you access to this vital communications infrastructure.
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Page 4: Your New Nbn Equipment
The equipment installed is comprised of three components: The Outdoor Antenna and cable that connects the Outdoor Antenna into your property, the Wall Outlet and the NBN connection box – which is the hand off point between NBN Co’s network and your internal wiring and connected equipment. -
Page 5: Connecting The Nbn Connection Box To Your Own Equipment
The cable that connects the NBN connection box to the Outdoor Antenna is supplied by NBN and will be fitted to the NBN connection box by the installer. The cable connection is protected by a tamper-evident cover. Do not attempt to remove this connection or connect to it. -
Page 6: Maintaining Your Equipment
Maintaining your equipment The NBN equipment in your premises should require very little maintenance if properly cared for. Here are some important do’s and don’ts to ensure the NBN connection box and Outdoor Antenna stay in good working order. Inside your property... - Page 7 If any external construction work is carried out at your property, NBN Co recommends you contact your service provider after the work is completed to get a system check carried out to ensure the installation is still operating at peak performance for your premises.
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Page 8: Troubleshooting Checklist
1. Power Check • Check the power indicator ( ) on the NBN connection box is illuminated green and is not flashing. • Is it plugged in to a power point and is it turned on? •... -
Page 9: Nbn Connection Box Indicator Lights
INDICATOR MEANING ACTION GREEN Power On No action is required. NO LIGHT No power Check the NBN connection box is plugged in and switched on. INDICATOR MEANING ACTION GREEN FLASHING Normal Operation No action is required. GREEN Device is in test mode No action is required. -
Page 10: Frequently Asked Questions
Frequently asked questions What if I damage the What if I want to move the NBN equipment? connection box or Outdoor Antenna? You are responsible for the NBN connection box and Outdoor Antenna on If you need to have equipment or cables... - Page 11 I have a monitored home or you can wait until you and the installer premises security system, will it have agreed on the location of your NBN work over the NBN? connection box. You can arrange to have If you would like to use an existing...
- Page 12 For more information Freecall: 1800 OUR NBN (1800 687 626) Visit: www.nbnco.com.au March 2014 Copyright © 2014 NBN Co Limited. Email: info@nbnco.com.au All rights reserved. Not for general distribution.