Troubleshooting
Problem and possible solutions
Sound is weak.
Increase the volume.
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Replace the empty battery.
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Clean the ear piece.
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Hearing instrument emits whistling sounds.
Reinsert the ear piece until it fits securely.
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Decrease the volume.
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Clean the ear piece.
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Sound is distorted.
Decrease the volume.
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Replace the empty battery.
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Clean the ear piece.
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Hearing instrument emits signal tones.
Replace the empty battery.
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Hearing instrument does not work.
Turn the hearing instrument on.
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Gently close the battery compartment completely.
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Replace the empty battery.
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Make sure the battery is inserted correctly.
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Power-on delay is active. Wait several seconds and
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check again.
Consult your Hearing Care Professional if you encounter
further problems.
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Troubleshooting