Consumer Assistance; Chrysler Group Llc Customer Center; Chrysler Canada Inc. Customer Center; Assistance For The Hearing Impaired - Dodge journey 2013 User Manual

CONSUMER ASSISTANCE

CHRYSLER GROUP LLC CUSTOMER CENTER

P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–800–423–6343

CHRYSLER CANADA INC. CUSTOMER CENTER

P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)

ASSISTANCE FOR THE HEARING IMPAIRED

• To assist customers who have hearing difficulties, the manufacturer has installed special
TDD (Telecommunication Devices for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a TDD or a conventional
teletypewriter (TTY) in the United States, can communicate with the manufacturer by
dialing 1–800–380–CHRY. Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers, dial 1–800–855–0511 to connect with a
Bell Relay Service operator.
Engine exhaust, some of its constituents, and certain vehicle components contain, or
emit, chemicals known to the State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemicals known to the State of California
to cause cancer and birth defects, or other reproductive harm.

PUBLICATIONS ORDERING

• If you are the first registered retail owner of your vehicle, you may obtain one free
printed copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your DVD by
calling 1–800–423–6343 (U.S.) or 1–800–387–1143 (Canada) or by contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the
Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visiting
www.techauthority.com or by calling 1–800–890–4038 (U.S.) or 1–800–387–1143
(Canada). Visa, Master Card, American Express and Discover orders are accepted. If you
prefer mailing your order, please call the above numbers for an order form.
NOTE:
• A street address is required when ordering manuals (no P.O. Boxes).
• The Owner's Manual and User Guide electronic files are also available on the Chrysler,
Jeep, Ram Truck and Dodge websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired
model year and vehicle from the drop down lists.
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