CONTENTS This manual is designed to take a more in depth look at the E311 convection oven for the purpose of making the unit more understandable to service people. There are settings explained in this manual that should never require to be adjusted, but for completeness and those special cases where these settings are required to change, this manual gives a full explanation as to how, and what effects will result.
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MODEL: E311MS - US/CAN ONLY 31 3 8 " 23 5 8 " WATER ENTRY 1 5 8 " 4 3 4 " 8 " ELECTRICAL ENTRY 1 3 4 " FRONT SIDE PLAN LEGEND - Electrical connection entry point - Water entry - 9mm / ”...
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LOCATION To ensure correct ventilation for the motor and controls following minimum installation clearances are to be adhered to: 200mm / 8” Rear 25mm / 1” Left-hand side 25mm / 1” Right-hand side 25mm / 1” OVEN INTERNAL DIMENSIONS Width 544 mm / 21.4”...
Check that the available power present. supply is correct to that shown on the rating plate located on the right-hand side panel (refer figure 2.3). ELECTRICAL CONNECTION E311 convection ovens supplied with 208 V AC 60 Hz, 14.6 A, 3.2kW @ 208 V pre-fitted cords.
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(item 3). Ensure that they are tight. Figure 2.2 RATING PLATE LOCATION The rating plate for the E311 convection oven is located at the bottom left corner of the RH side panel. Rating Plate Figure 2.3...
The E311 Turbofan convection oven features moisture loss during cooking. multi-function operator controls for which a...
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At this point the temperature control is now maintained by the The E311 Turbofan convection oven features a hold thermostat as previously described. Roast-and-Hold system which can be used to cancel the hold circuit the Roast-and-Hold switch automatically set the oven to a fixed holding is turned Off.
4. MAINTENANCE WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED OUT BY QUALIFIED PERSONS ONLY. OVEN SEALS 4.1 CLEANING To remove, hold at their centre point and pull forward until they unclip. Remove side seals first, WARNING: ALWAYS TURN then top and bottom.
4.2 ROUTINE PROCEDURES PROCEDURE INTERVAL DOOR SEALS Check for deterioration. 12 months DOOR PIVOT BUSHES Check for wear. 12 months DOOR CATCH Ensure that catch is adjusted such that the door closes 12 months properly. ELEMENTS Check that element resistances are correct to their rating 12 months (refer 6.3.13) WATER NOZZLE...
5. TROUBLE SHOOTING WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED OUT BY QUALIFIED PERSONS ONLY. FAULT POSSIBLE CAUSE REMEDY THE OVEN DOES NOT The mains isolating switch on the Turn on. OPERATE / START wall, circuit breaker or fuses are “off”...
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FAULT POSSIBLE CAUSE REMEDY CONTINUOUS WATER OUT OF With oven on only—Electrical fault. Correct electrical fault. OVEN WATER NOZZLE— (Refer fault diagnosis 6.1.6) US/CAN ONLY With oven on or off—Fault with Service or replace as required. water valve. (Refer service section 6.3.13, 6.3.14) 60 MINUTE TIMER WILL NOT Timer faulty.
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FAULT POSSIBLE CAUSE REMEDY BOTTOM ELEMENT NOT Element faulty (blown). Replace. WORKING (Refer fault diagnosis 6.1.12) (Refer service section 6.3.16) TOP ELEMENT NOT Element faulty / blown. Replace. WORKING (IN BAKE MODE— (Refer fault diagnosis 6.1.13) (Refer service section 6.3.16) NOT GRILL / BROIL MODE) GRILL NOT WORKING Element faulty / blown.
6. SERVICE PROCEDURES WARNING: ENSURE POWER SUPPLY IS SWITCHED OFF BEFORE SERVICING. WARNING: ALL INSTALLATION AND SERVICE REPAIR WORK MUST BE CARRIED OUT BY QUALIFIED PERSONS ONLY. SECTION PAGE NO. FAULT DIAGNOSIS........................23 6.1.1 Oven Does Not Operate / Start ..................23 6.1.2 Fan Does Not Operate ....................
If there is no voltage then check the electrical 6.1 FAULT DIAGNOSIS connections of supply wiring. If voltage is correct then check the oven fan for 6.1.1 OVEN DOES NOT OPERATE / START free rotation. Remove any obstruction. If fan is free to spin and the voltage supply is cor- Incorrect electrical supply rect, then the motor is faulty—replace.
Check voltage to the bottom terminal of the If no voltage at terminal 2 then timer is faulty— switch. If there is no voltage, then check wiring. replace. With switch depressed, check for voltage at top NOTE: Timer will continue terminal.
then the relay is faulty - replace. 6.1.10 NO TEMPERATURE CONTROL NOTE: The relay should only be energised when Thermostat faulty the ’Roast ’n Hold’ switch is depressed. With thermostat in off (vertical) position, the If there is voltage at terminal 1 then check all heating indicator should be off.
If there is no voltage then check voltage is If grill indicator is illuminated, but the top inner grill being supplied to bottom element from terminal 6 element is not functioning, check the voltage at on switch block mounted to the front of the the top inner element coils at rear of oven.
the hold relay. If there is voltage at 7, but 6.1.19 HOLDING TEMPERATURE INCORRECT none at 4 (and the relay is energised) then relay is faulty - replace. If no voltage at 7 then check wiring. Hold thermostat faulty To Serial Number 232053: With the power switch on and illuminated, ‘Roast ‘n Hold’...
6.2 ACCESS 6.2.3 BAFFLE 1) Remove trays, racks, element guard and left hand side rack. 6.2.1 CONTROL PANEL 2) Undo lamp cover. 1) Open the oven door. Remove microswitch button by pulling straight off. Lamp 2) Undo the two screws now visible. Cover Microswitch Button...
6.3 REPLACEMENT Neon Wires 6.3.1 LIGHT BULB / GLASS 1) Unscrew lamp cover. Lamp Cover Figure 6.3.3 2) From back push neon through front of panel rotating clockwise. 3) Push new neon in from front of panel, and reconnect wires. 6.3.4 POWER / ROAST / LIGHTS / WATER Figure 6.3.1 SWITCHES...
6.3.6 BUZZER 6.3.8 ROAST TIMER 1) Remove control panel (refer 6.2.1). 1) Remove roast timer knob by pulling it firmly away from control panel. 2) Remove two screws holding buzzer bracket to panel. 2) Open control panel (refer 6.2.1) and undo two screws securing timer.
5) Withdraw old thermostat phial through rear of 6.3.11 HOLD RELAY (FROM S/N 232054) oven. 1) Open control panel (refer 6.2.1) 6) Remove fibreglass sleeve from old thermostat transfer wires from old hold relay to new and fit it to replacement thermostat. relay.
6.3.13 WATER SOLENOID (US/CAN ONLY) 6.3.14 WATER SOLENOID CLEANING (US/CAN ONLY) 1) Ensure water supply is turned off. Units manufactured from S/N 258733 2) Inside the oven remove the baffle (refer 6.2.3), then unscrew the water injection 1) Disconnect water supply from the water nozzle.
6.3.15 SPRAY NOZZLE (US/CAN ONLY) 6.3.17 FAN 1) Inside the oven remove the LH side rack and 1) With service panel and baffle removed (refer baffle (refer 6.2.3), then unscrew the water 6.2.2 and 6.2.3) undo the centre nut. injection nozzle. NOTE: LH thread - Turn clockwise to loosen.
Refit outer glass as above. Figure 6.3.29 6.3.21 INNER GLASS SEAL (E311) 5) Remove two screws in top trim and two 1) Remove the door inner glass (refer 6.3.20).
3) Place door on bench with door outer facing 6.3.22 DOOR SEALS up. Lift door outer up removing it from door 1) Open oven door. assembly. Remove outer glass. 2) To remove, hold at their centre point and pull 4) To replace, clean inner and outer glass, forward until they unclip ensure the silicone rubber seal has not been displaced and refit door outer.
6.4 ADJUSTMENT / CALIBRATION 6.3.27 INNER GLASS SEAL (E311MS) 1) Remove the door inner glass (refer 6.3.25). 2) The inner glass seal can now be removed and 6.4.1 THERMOSTAT CALIBRATION replaced. NOTE: When fitting new seal, ensure join is at top of door.
Thermostat 6.4.2 DOOR MICROSWITCH ADJUSTMENT 1) Open oven door. 2) Remove service panel (refer 6.2.2). 3) With fingers, bend actuator microswitch so that switch operates when door is in closed position. Actuator Arm Figure 6.4.3 5) Carefully remove two screws holding Grill/ Broil switch to thermostat.
6.4.4 HOLD TEMPERATURE ADJUSTMENT 1) The hold temperature of the oven can be adjusted by turning the hold thermostat dial to the desired hold temperature. This dial is located inside the control panel. Hold Thermostat Dial Figure 6.4.9 6.4.5 60 MINUTE TIMER ZERO POSITION ADJUSTMENT 1) Remove 60 minute timer knob by pulling it firmly away from control panel.
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025548 WRAPPER (E311 FROM S/N 260862; E311MS) 023242 WRAPPER (E311 UP TO S/N 260861) 090414 INSULATION 025549 COVER PANEL (E311 FROM S/N 260862; E311MS) 023276 COVER PANEL (E311 UP TO S/N 260861) 023277 COVER PANEL PLATE 011412 MICROSWITCH BRACKET 011389...
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DOOR ASSEMBLY (REFER SECTION 11.3 & 11.4) ---------- CONTROL ASSEMBLY (SEE SECTION 11.2) 025502 DOOR BUSH (E311 FROM S/N 260862; E311MS) (ALSO USED ON CONTROL PANEL PIVOT) 013610 DOOR BUSH (E311 UP TO S/N 260861) (ALSO USED ON CONTROL PANEL PIVOT)
11.2 CONTROL PANEL ASSEMBLY 11.2.1 E311 CONTROL PANEL Part No. Description 018224 HOLD THERMOSTAT KNOB 018223 HOLD THERMOSTAT 021538 HOLD THERMOSTAT BRACKET (AFFIX 018209 LABEL) 017121 THERMOSTAT 50-300 ºC 011760 TIMER - 1 Hr 011419 TIMER - 3 Hr (240V 50 Hz)
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021537 BUZZER MOUNTING BRACKET 004873 CONTROL PANEL BAKBAR °C 004872 CONTROL PANEL BLUE SEAL °C 004729 CONTROL PANEL MOFFAT °F 013610 DOOR BUSH 024773 LIGHT SWITCH - LATCHING (USA/CAN ONLY) (FROM S/N 258733) 021474 LIGHT SWITCH - MOMENTARY (USA/CAN ONLY) (UP TO S/N 258732)
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THREE HOUR TIMER - 60Hz 021442 TIMER MOUNTING PANEL 021538 HOLD THERMOSTAT BRACKET 018223 HOLD THERMOSTAT 025544 CONTROL PANEL WA (BAKBAR / BLUE SEAL) 025503 CONTROL PANEL WA (MOFFAT) 025531 CONTROL PANEL OVERLAY (BAKBAR - °C) 025532 CONTROL PANEL OVERLAY (BLUE SEAL °C) 025530 CONTROL PANEL OVERLAY (MOFFAT - °F)
11.3 GLASS DOOR ASSEMBLY (E311) Part No. Description 025502 DOOR BUSH (FROM S/N ******) (ALSO USED ON CONTROL PANEL PIVOT) 013610 DOOR BUSH (UP TO S/N ******) (ALSO USED ON CONTROL PANEL PIVOT) 023615 TOP TRIM 023616 BOTTOM TRIM 004992...
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11.4 ST/ST DOOR ASSEMBLY (E311MS only) Part No. Description 004992 DOOR INNER 023263 DOOR GLASS 025498 GLASS CLAMP ANGLE 090200 INNER GLASS SEAL EXTRUSION 090201 OUTER GLASS SEAL EXTRUSION 090415 INSULATION 38mm 025504 DOOR OUTER PANEL WA 025502 PIVOT BUSH 025501 DOOR CATCH PLATE 025499...
11. SERVICE CONTACTS AUSTRALIA VICTORIA - MOFFAT PTY HEAD OFFICE AND MAIN WAREHOUSE 740 Springvale Road Tel (03) 9518 3888 Mulgrave VIC 3170 Fax (03) 9518 3838 Spare Parts Department Free Call 1800 337 963 Fax (03) 9518 3895 NEW SOUTH WALES - MOFFAT PTY Unit 8/142 James Ruse Drive Rosehill NSW 2142 Spare Parts...
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UNITED KINGDOM BLUESEAL LTD Units 6-7 Mount St Business Park Tel 0121-327 5575 Mount Street Fax 0121-327 9711 Nechells Birmingham B7 5QU England UNITED STATES OF AMERICA MOFFAT INC. 3765 Champion Blvd Winston-Salem Tel 1-800-551 8795 NC27115 Fax 336 661 9546 NATIONAL COVERAGE FOR SERVICE OR MAINTENANCE DIAL FREE CALL 1800 551 8795 (USA ONLY) Turbofan Convection Oven...
APPENDIX A. POWER RELAY UPGRADE KIT Kit (part no. 024563) includes: Power relay Screw - 8 x truss 160mm black wire 180mm red wire 950mm red wire 1050 red wire Assembly Instructions: (THE ELECTRICAL SUPPLY MUST BE DISCONNECTED) 1) Remove the rear service panel. 2) Mark and drill 2x ø3.5mm holes as per figure 1.
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