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Owner's Manual
Ultraviolet Water Purification System
Congratulations. By purchasing this system, you have
taken the first step in ensuring safe drinking water.
Designed using the most advanced UV technology
available today, your UV system is designed to provide
you with years of trouble free operation with minimal
maintenance required.
Date of installation: ����������������������
Installed by:
Installer phone#:
Serial #:
(Found on label on side of Power Supply)
KEY INFORMATION YOU SHOULD KNOW:
•
A 5-micron (nominal) sediment filter must be installed upstream of
(before) any UV system.
•
This product is for
indoor use only. Keep all components clean and dry.
•
Clean the sleeve regularly for optimum performance.
Trojan Technologies
3020 Gore Road, London, Ontario, Canada N5V 4T7
www.trojanuv.com residential@trojanuv.com 1-800-265-5774
����������������������
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Pro Series (Pro10, Pro20 & Pro30)
Plus Series (G Plus, H Plus, J Plus)
Basic Series (G, H, J)
NSF information pertains to
TrojanUVMax
TM
Pro Series models.
System tested and certified
by NSF International
against NSF/ANSI
Standard 55 for disinfection
performance, Class A.
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Summary of Contents for Trojan Technologies TrojanUVMax Pro10
- Page 1 Owner’s Manual Pro Series (Pro10, Pro20 & Pro30) Plus Series (G Plus, H Plus, J Plus) Basic Series (G, H, J) Ultraviolet Water Purification System Congratulations. By purchasing this system, you have taken the first step in ensuring safe drinking water. Designed using the most advanced UV technology available today, your UV system is designed to provide you with years of trouble free operation with minimal maintenance required. Date of installation: ���������������������� Installed by: ���������������������� Installer phone#: ���������������������� Serial #: ���������������������� (Found on label on side of Power Supply) KEY INFORMATION YOU SHOULD KNOW: • A 5-micron (nominal) sediment filter must be installed upstream of (before) any UV system.
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Page 2: Safety Instructions
SAFETY INSTRUCTIONS GROUNDING This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electrical shock. This system is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. DANGER – Improper connection of the equipment-grounding conductor can result in a risk of electrocution. Check with a qualified electrician or service personnel if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with this system – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Do not use any type of adapter with this system. GROUND FAULT CIRCUIT INTERRUPTER PROTECTION To comply with the National Electrical Code (NFPA 70) and to provide additional protection from the risk of electric shock, this system should only be connected to a properly grounded, grounding-type power supply receptacle that is protected by a Ground Fault Circuit Interrupter (GFCI). Inspect operation of GFCI as per manufacturers suggested maintenance schedule. EXTENSION CORDS If an extension cord is necessary, use only 3-wire extension cords that have 3-prong grounding-type plugs and 3-pole cord connectors that accept the plug from this system. Use only extension cords that are intended for outdoor use. Use only extension cords having an electrical rating not less than the rating of the system. A cord rated for less amperes or watts than this system rating may overheat. Exercise caution when arranging the cord so that it will not be tripped over or pulled. Do not use damaged extension cords. Examine extension cord before using and replace if damaged. Do not abuse extension cord. Keep extension cord away from heat and sharp edges. Always disconnect the extension cord from the receptacle before disconnecting this system from the extension cord. Never yank cord to pull plug from outlet. Always grasp the plug and pull to disconnect. WARNING – To guard against injury, basic safety precautions should be observed, including the following: R EAD AND FOLLOW ALL SAFETY INSTRUCTIONS. D ANGER – To avoid possible electric shock, special care should be taken since water is employed in the use of this system. Unless a situation is encountered that is explicitly addressed by the provided maintenance and troubleshooting sections, do not attempt repairs yourself; refer to an authorized service facility. C AUTION - Do not operate with broken or faulty parts as this may result in exposure to ultraviolet radiation. Contact supplier for replacement parts. Do not operate the system if it has a damaged cord or plug, or if it is malfunctioning or if it has been dropped or damaged in any manner. A lways unplug the system, shut off water flow and release water pressure before servicing or cleaning. Never yank cord to remove from outlet; grasp the wall plug and pull to disconnect. -
Page 3: Table Of Contents
TABLE OF CONTENTS Overview Components Specifications Dimensions and layout Installation Installing the UV system Disinfecting the water lines Operation Control panel Troubleshooting Low UV alarms Maintenance Sleeve cleaning and lamp replacement Fuse replacement Warranty... -
Page 4: Overview
COMPONENTS For replacement components please contact your installer (listed on the front of this manual) or contact Trojan directly for a referral: 1-800-265-5774 (North America), 519-457-3400, or residential@trojanuv.com. Power supply Pro10: part #650709-003 G Plus: part #650709-002 G: part #650709-001 Pro20: part #650709-006 H Plus: part #650709-005 H: part #650709-004 Pro30: part #650709-009 J Plus: part #650709-008 J: part #650709-007 (includes lamp cord) Lamp Pro10, G Plus, G: part #602854 Pro20, H Plus, H: part #602855 Pro30, J Plus, J: part #602856 Lamp cord... -
Page 5: Specifications
Maximum hardness 120 ppm (7 grains per gallon) Maximum iron 0.3 ppm Minimum UVT Installation Vertical ONLY Other Chamber material 316L SST Rated service life of lamp 2 years Inlet and outlet Combo " NPT, 1" FNPT Pro30 Pro10 Pro20 G, G Plus H, H Plus J, J Plus Rated flow up to 19 GPM* 20 - 39 GPM* 40 - 45 GPM* dose of (72 LPM) (76 - 148 LPM) (151 - 170 LPM) 30 mJ/cm 10 GPM Rated flow 20 GPM... - Page 6 SPECIFICATIONS Pro Series Plus Series Basic Series Color-coded plug and play connections Sensor with diagnostic test CoolTouch fan Dynamic flow restrictor Communications ports (two, RJ45) COMMcenter control package Optional Solenoid valve Optional Optional Optional Controls Audible alarm mute button New lamp button Lamp age indicator Lamp operation indicator Power supply operation indicator Solenoid operation indicator Fan operation indicator Sensor reading indicator NSF/ANSI certification Standard 55 (Pro Series only) Class A Other certifications...
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Page 7: Dimensions And Layout
DIMENSIONS & LAYOUT Clearance for lamp removal OUTLET 72” ( 183cm ) Ø INLET Model Ø (min.) (max.) (max.) Pro 10, G Plus, G 21.4” 12” 4” 72” 6.5” 13” 48” (55cm) (30cm) (10cm) (182cm) (16.5cm) (33cm) (122cm) Pro 20, H Plus, H 31" 12" 4" 72" 6.5" 13"... - Page 8 Sample valve: Allows for sampling of raw water. Shut-off valve: Required to allow maintenance of pre-treatment equipment. Pre-treatment (illustrative only): For the UV system to operate effectively, the water should meet certain water quality parameters, as outlined below. To meet these, pre-treatment of the water may be required. Pre-treatment equipment must be installed BEFORE the UV chamber. Pre-treatment systems can be comprised of one or more of the following elements: sediment filters; carbon filters; iron removal systems; water softeners; cyst reduction filters, etc. Water Quality Requirements: Iron: < .3 PPM (.3 mg/L) Hardness: < 120 PPM (7 Grains Per Gallon) % UVT: > 75% IMPORTANT: A 5 micron (nominal) sediment filter must be installed before the UV system and after any water softening equipment. Bypass shut-off valve: Bypass line and valve are optional. Intended to provide emergency water supply in the event that the UV system is unavailable.
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Page 9: Installation
Layout drawing. Insert curved Power supply should be installed higher end of sleeve than chamber away from all water first. Do not sources. Ensure adequate clearance rotate sleeve. above chamber to allow for removal of the lamp and sleeve. Wet O-ring Attach chamber with water to wall vertically. then place over top end Install screws of sleeve. apart: Pro10: 18.5" Pro20: 27.5" Pro30: 37.5" Ensure Make all necessary plumbing connections. sleeve bolt is rotated full 1/4 turn until positive stop. Only for Pro and Plus Series. Ensure sleeve bolt is rotated full Wet O-ring with 1/4 turn until water then place positive stop. - Page 10 Install screw. Do not touch Lock wireform glass with into position. bare hands. Be sure to rotate lamp completely. " (10.4cm) 1/16 Outlet must be Plug sensor protected by a into blue jack. Ground Fault (For Pro and Circuit Interrupter Plus Series (GFCI). only). Plug CoolTouch fan into purple receptacle. Let water flow to one faucet or other water outlet, then close the outlet and check for leaks. Proceed to Disinfecting The Water Lines.
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Page 11: Disinfecting The Water Lines
DISINFECTING THE WATER LINES UV systems disinfect the water using ultraviolet light, treating the water as it passes through the system. When there is a risk that water downstream of the UV system has been contaminated it is critical that these water lines be chemically disinfected. Disinfection of the water lines is therefore required after initial system installation and following any period of time during which the system is inoperative, whether due to an alarm condition, a power failure, or for any other reason. Unplug power supply and then unplug sensor from blue jack. Make sure power supply is plugged in for entire disinfection process. - Page 12 Let the bleach sit in the water lines for at Allow water to fill least four hours. UV chamber. Go to a water outlet and allow the cold water to flow until you can smell bleach, then stop the flow. Allow hot water (if present) to flow until you can smell bleach, then stop the flow. Repeat procedure at all water outlets. Remember to include all faucets, washing machines, toilets, outside taps, and other water outlets. Note: You will likely run out of bleach; if you cannot smell bleach at a given outlet, turn off the main water supply, depressurize and add more bleach to the filter housing.
- Page 13 Plug sensor into blue jack. Flush all water outlets until bleach can no longer be smelled (at least 5 minutes).
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Page 14: Operation
CONTROL PANEL Buttons Button Meaning Mute Press this button in order to turn off the audible alarm. When the alarm is due to the lamp's age, the mute button will deactivate the audible alarm for 7 days; this may be repeated up to a maximum of 4 times. New Lamp After installing a new lamp, press and hold this button until you hear a beep (about five seconds). This will reset the internal clock. Indicator lights Indicator lights only indicate a problem with the component when flashing red. The table below is a list of possible causes and solutions. Before replacing parts, please contact Trojan Technical Assistance for any new troubleshooting techniques. -
Page 15: Troubleshooting
TROUBLESHOOTING The table below is a list of possible causes and solutions. Before replacing parts, please contact Trojan Technical Assistance for any new troubleshooting techniques. 1-800-265-5774 Symptom Possible cause Possible solution No power GFCI and/or breaker tripped Reset GFCI and/or breaker Power supply fuse has blown Replace power supply fuse - see Fuse Replacement section Transient voltage surge suppressor Replace TVSS (TVSS) damaged Power supply damaged Replace power supply and use a TVSS GFCI or breaker... -
Page 16: Low Uv Alarms
LOW UV ALARMS (Pro & Plus Series Only) Low UV Alarm Problem is Flush system No audible alarm corrected Audible alarm Audible alarm Replace sensor Sensor test No audible alarm Sensor is operating normally Problem is Clean sleeve & sensor No audible alarm corrected Audible alarm UVT below Increase UVT using Check UVT recommended... -
Page 17: Maintenance
SLEEVE CLEANING & LAMP REPLACEMENT Sleeve cleaning Minerals in the water slowly form a coating on the sleeve. This coating must be removed because it reduces the amount of UV light reaching the water, thereby reducing disinfection performance. The need to clean the sleeve will be indicated by a low UV alarm (flashing red indicator light beside the sensor on control panel - see Control Panel section for details). Note: Low UV alarms are for Pro & Plus Series only. If you own a Basic model, please clean the sleeve regulary (3-4 times per year, or more often depending on water quality). When only cleaning is required, follow the instructions below and re-install the current lamp. Lamp replacement The amount of UV light created by the lamp decreases over time, requiring that the lamp be replaced. The system will automatically notify you when it is time to replace the lamp (the lamp should last approximately 24 months). If the lamp requires replacement, follow the instructions below and install a new lamp. NOTE: The UV system is designed to operate continuously and should not be shut off for short periods of time, such as over a period of less than three weeks. Equipment required: #2 Phillips Clean cotton, latex Scale remover Cloth must be Cottom swab. screw driver or plastic gloves such as CLR soft, lint-free, and are prefered. - Page 18 Solenoid representative only. Not on all systems. Close after all water has drained. Solenoid Pinch Let the system cool for 10 minutes. wireform to release it.
- Page 19 Do not touch Remove sleeve. glass with bare Water will hands. escape - have bucket under chamber. Remove O-ring from top of sleeve. Remove screw. Remove O-ring from bottom of chamber. Ensure cloth used to clean the sleeve is soft, lint-free, and contains no chemicals Insert sleeve (no clean-wipes).
- Page 20 Ensure sleeve bolt is fully rotated Wet O-ring with until positive water then place stop. over bottom end of sleeve. Do not touch Ensure glass with sleeve bolt is bare hands. fully rotated Insert curved until positive end of sleeve stop. first. Do not rotate sleeve. Install screw. Wet O-ring Re-install with water current lamp if then place it does not need over top end replacement. Be of sleeve. sure to rotate lamp completely.
- Page 21 If lamp was replaced: Press and hold "New Lamp" button for 5 seconds until you hear a "beep". Disinfect the water lines. Refer to Disinfecting the Water Lines in Installation section. Lock wireform into position.
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Page 22: Fuse Replacement
FUSE REPLACEMENT The system comes equipped with one functioning and one spare 250V 2.5A fuse. To access the fuses, first unplug system and disconnect the power cord from the power supply. Remove the fuse door by pushing in the tab on one side using a knife or other tool and gently prying outwards. Repeat on the other side. Fuse door... -
Page 23: Warranty
WARRANTY Our Commitment To maximize the superior quality of Trojan UV disinfection, each product must be properly sized, installed, and maintained. If you experience difficulty with your Trojan product, our Technical Support Centre is available to help you. During the applicable warranty period noted below, Trojan will provide warranty coverage, described below, for your product. How to Get Help To obtain help under this warranty, contact the Trojan Technical Support Center at 1-800-265-5774 or by email at residential@trojanuv.com. Please have available the model number, the date of purchase, the name of the dealer from whom you purchased your Trojan product (“the source dealer”), as well as a description of the problem you are experiencing. A Trojan technician will help you troubleshoot the problem and isolate the defective part. To establish proof of purchase to make a warranty claim, you will need to either retain your original invoice or complete and return a warranty card, which will register you as a product owner in Trojan’s database. Specific Warranty Coverage Warranty coverage is specific to the following Trojan products: TrojanUVMax™ Ten-Year Limited Warranty for TrojanUVMax™ UV Chamber Trojan warrants the UV chamber on the TrojanUVMax™ product to be free from defects in material and workmanship for a period of ten (10) years from the date of purchase. During this time, Trojan will repair or replace, at its option, any defective TrojanUVMax™ UV chamber. Please return the defective part to a Trojan dealer, who will return it to Trojan. Trojan will either make the necessary repairs or, if Trojan determines that a replacement is required, will provide a replacement part. Trojan will then return the part to the dealer. This warranty does not include shipping and handling charges which will be collected from you by the dealer. Parts repaired or replaced under this ten (10) year warranty will be covered under warranty to the end of the original ten (10) year warranty period. This warranty is also subject to the conditions and limitations outlined under the heading "General Conditions and Limitations" below. Five-Year Limited Warranty for Structural, Hardware and Electrical Components Trojan warrants the structural, hardware, and electrical components to be free from defects in material and workmanship for a period of five (5) years from the date of purchase. During this time, Trojan will repair or replace, at its option, any defective parts covered by the warranty. - Page 24 NSF information pertains to TrojanUVMax Pro Series models. This Class A system conforms to NSF Standard 55 for the disinfection of microbiologically contaminated water that meets all other public health standards. The system is not intended for treatment of water that has an obvious contamination source, such as raw sewage; nor is the system intended to convert wastewater to microbiologically safe drinking water. The system is intended to be installed on visually clear water (not colored, cloudy, or turbid water). If this system is used for the treatment of surface waters a prefilter found to be in compliance for cyst reduction under NSF/ANSI Standard 53: Drinking Water Treatment Units - Health Effects System tested and certified shall be installed upstream of the system. by NSF International against NSF/ANSI NSF Standard 55 defines waste water to include human and/or animal body waste, toilet paper, and any other material intended to Standard 55 for disinfection be deposited in a receptacle designed to receive urine and/or feces (black waste); and other waste materials deposited in plumbing performance, Class A. fixtures (gray waste). 602936 Rev H Printed in Canada. Copyright ©2008 Trojan Technologies, London, Ontario, Canada.
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