Tec H N I C A L , S U P P O R T A N D Warr A N T Y I N F O R M A T I O; 4 . 1 Tr O U B L E S H O O T I N G A N D Fa Q ' S - Telecom R6 User Manual

14 Technical, Support and Warranty Information
1 4 . 1 Tr o u b l e s h o o t i n g a n d FA Q ' s
Please check the manual thoroughly before contacting your service provider
S y m p t o m
No incoming ring
or alarm tone
( N o ) k e y t o n e s w h e n
p r e s s i n g k e y s
How do I extend the
i n c o m i n g r i n g t i m e ?
A p h o n e n u m b e r c a n -
not be dialled
S h o r t m e s s a g e s c a n -
not be sent or re-
c e i v e d
M M S m e s s a g e s c a n n o t
b e s e n t o r r e c e i v e d
How do I switch off
P r e d i c t i v e Te x t ?
S o l u t i o n
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the # key)
Check the key tone settings in the current profile.
See 7.1 Change the Profiles
This is not a handset setting. Please contact your Service
Provider to extend the ringing time.
Check for network coverage
Check whether any call restrictions are set. See Call Barring
See Text Message Settings and check the SMS centre number
is correct. Contact your service provider for more details.
Your subscription does not include data services. Check with
your service provider.
The # key is used to toggle between different modes.
See Chapter 6 for details.
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