Warranty Repair/Replacements - E-line ELI?EVC User Manual

CAMERA ELI‐EVC / ELI‐EEVC USER MANUAL
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Check the dome cover for dirt or imperfections
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Check the focus to make sure adjusted correctly
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Check the lens of the camera to make sure it is clean. Only use a dry, clean lens cloth to clean
the lens. Never touch with your fingers.
Warranty Repair/Replacements
Subject to the terms of the limited warranty in effect at the time of purchase, e‐Line will repair or
replace a product that fails to meet the terms provided, within the product's warranty period. eLine
reserves the right to replace any product under warranty with new, refurbished or remanufactured
product. For product purchased directly from eLine by a dealer or an integrator, the warranty period
starts from either a) the date of shipment from eLine 's facility (point of origin) or b) the manufacturer's
date code (if the shipment date is unknown). Except for software products (which shall be treated as if
purchased directly e‐Line for purposes of determining the start of the warranty period as set forth in the
immediately preceding sentence), for product purchased from an authorized eLine distributor by a
dealer or an integrator, the warranty period starts from the date the product is purchased by the dealer
or integrator. Warranty periods vary based on product category and type of equipment, as shown in
Table 1 entitled "Product Warranty Periods" below.
We will return equipment or ship replacement equipment via the same incoming ship method at no
additional charge. If you request a different return ship method, we will charge for the full shipping cost.
Product Warranty Periods
Table 1 lists warranty durations for most eLine equipment, sorted by category. Warranty periods start as
set forth under the heading "Warranty Repair/Replacements" above. For items that do not appear in
Table 1, contact Customer Service or your sales rep for the applicable policy.
Product Type
eLine Cloud Cameras
Other eLine
For help or more information on setup, please visit http://elinetechnology.com
Or contact eLine support provided by 2D Electronics at 303.938.1133 support@2delectronics.com
eLine, 1070 W 124th Ave Suite B‐100, Westminster, CO 80234
Product Warranty
2 years
2 years
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eLineTechnology.com
Exceptions
PTZ Cameras – 1 year
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