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CyberData 10846 Operation Manual

Cyberdata voip paging gateway operations guide
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The IP Endpoint Company
VoIP Paging Gateway
Operations Guide
Part #010846
Document Part #930098F
for Firmware Version 3.00
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 10846

  • Page 1 The IP Endpoint Company VoIP Paging Gateway Operations Guide Part #010846 Document Part #930098F for Firmware Version 3.00 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

  • Page 3: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Operations Guide 930098F CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 930098F CyberData Corporation...
  • Page 5 Revision Information Revision 930098F, which was released on August 31, 2012 and corresponds to firmware version 3.00, has the following changes: • Updates Section 1.2, "Supported Protocols". Operations Guide 930098F CyberData Corporation...

  • Page 6: Table Of Contents

    B.4.2 Warranty & RMA Returns Outside of the United States ............ 28 B.4.3 Spare in the Air Policy ......................28 B.4.4 Return and Restocking Policy ....................29 B.4.5 Warranty and RMA Returns Page ..................29 Index Operations Guide 930098F CyberData Corporation...

  • Page 7: Chapter 1 Product Overview

    1.1 Product Features • SIP compliancy • Dual speeds of 10Mbps and 100 Mbps • Multi-zone paging for up to 99 Zones • Web-based firmware upgrades • PoE enabled • Connector for optional external power supply Operations Guide 930098F CyberData Corporation...

  • Page 8: Supported Protocols

    Specifications Regulatory Compliance FCC Class A, UL 60950, CE Power Requirement PoE or 48V DC Connection Speed 10/100 Mbps Protocol SiP compliant Part Number 010846 Dimensions 6.11”L x 4.05”W x 1.15” H Weight 1.2 pounds Operations Guide 930098F CyberData Corporation...

  • Page 9: Chapter 2 Setting Up, Configuring, And Using The Paging Gateway

    Installation Quick Reference) Mounting Kit (part #070057A) which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws #4-6 x 7/8" Mounting Anchors #4 x 1-1/4" Round Phillips Wood Screws Operations Guide 930098F CyberData Corporation...

  • Page 10: Typical Installation

    • The VoIP Paging Gateway sends the code to the paging amplifier. • When the paging amp acknowledges the code, the VoIP Paging Gateway generates another tone to the phone. 3. When you hear the tone, you can begin paging. Operations Guide 930098F CyberData Corporation...

  • Page 11: Setting Up The Voip Paging Gateway

    Gateway, and plug the other end into a receptacle. Connect the earth grounding wire to the chassis ground on the back of the unit. Figure 2-2. Connecting to the Power Source 48V DC Chassis ground Operations Guide 930098F CyberData Corporation...

  • Page 12: Connect To The Network

    2.3.2 Connect to the Network Plug one end of a standard Ethernet cable into the Paging Gateway Ethernet port. Plug the other end into your network. Figure 2-3. Connecting to the Network 48V DC Operations Guide 930098F CyberData Corporation...

  • Page 13: Confirm That The Voip Paging Gateway Is Working Properly

    • The green Paging light comes on after the device is booted and initialized. This light blinks when a page is in progress. 2.3.3.2 Verify Network Activity The square, yellow Act light blinks when there is network activity. Operations Guide 930098F CyberData Corporation...

  • Page 14: Connect To A Paging Device

    Figure 2-5. Connecting to a Paging Amplifier 48VDC 2.3.4.2 Connect the VoIP Paging Gateway to a Telephone Plug one end of a modular telephone cord into the Paging Gateway Line Out port. Plug the other end into a touch tone telephone. Operations Guide 930098F CyberData Corporation...

  • Page 15: Broadcast A Test Message To All Paging Zones

    The round, green Paging light below the Status light blinks when the page is in progress. Caution Pressing the Test/Reset switch for longer than one second might restore the VoIP Paging Gateway settings to the factory defaults. GENERAL ALERT Operations Guide 930098F CyberData Corporation...

  • Page 16: Restore The Factory Default Settings As Required

    • The VoIP Paging Gateway settings are restored to the factory defaults. • The unit announces the restored default IP address: • 192.168.3.10 • Then, a voice message announces that the unit is rebooting. Operations Guide 930098F CyberData Corporation...

  • Page 17: Configuring The Voip Paging Gateway

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID Operations Guide 930098F CyberData Corporation...

  • Page 18: Log In To The Configuration Gui

    Section 2.4.3, "Configure the Network Parameters" provides instructions for entering the IP address. 2. When prompted, use the following default Username and Password to open the configuration Home page: Username: admin Password: admin Figure 2-7. Home Page Operations Guide 930098F CyberData Corporation...
  • Page 19 Click the Upgrade Firmware button any time that you need to upload new versions of the firmware or Reboot the VoIP Paging Gateway. See Section 2.5, "Upgrading the Firmware" Section 2.6, "Rebooting the VoIP Paging Gateway" for instructions. Operations Guide 930098F CyberData Corporation...

  • Page 20: Configure The Network Parameters

    Configuring the network parameters enables your network to recognize the VoIP Paging Gateway and communicate with it. Click Network Setup on the Home page to open the Network Configuration page. Figure 2-8. Network Setup Page Operations Guide 930098F CyberData Corporation...
  • Page 21 IP address. Change the default address to the correct IP address for your system. Changing the VoIP Paging Gateway’s IP Address causes the system to reboot after you select Save Settings. b. The Subnet Mask. c. The Default Gateway. 3. Click Save Settings when you are finished. Operations Guide 930098F CyberData Corporation...

  • Page 22: Change The Default Username And Password

    Username and Password settings on this page, you will be required to log in using these new parameters. You can also run an audio test from this page. See Section 2.4.5, "Broadcast a Test Message to a Specific Paging Zone" for more information. Figure 2-9. Gateway Configuration Page Operations Guide 930098F CyberData Corporation...
  • Page 23 2. Enter the new Password from four to 20 alphanumeric characters in the Change Password field. The Password is case-sensitive. 3. Enter the new password again in the Re-enter New Password field. 4. Select Save Settings. Operations Guide 930098F CyberData Corporation...

  • Page 24: Broadcast A Test Message To A Specific Paging Zone

    1. Enter the paging Zone you want to test. 2. Click Audio Test. The VoIP Paging Gateway sends a brief audio message to that zone. Notice that the round, green Paging light below the Status light blinks when a page is in progress Operations Guide 930098F CyberData Corporation...

  • Page 25: Configure The Sip Parameters

    2.4.6 Configure the SiP Parameters The SIP parameters enable the VoIP Paging Gateway to contact and register with the SIP server. On the Home page, click SIP Setup to open the SIP Configuration page. Figure 2-11. SIP Configuration Page Operations Guide 930098F CyberData Corporation...
  • Page 26 Changing a parameter that has an asterisk next to it will cause a system reboot when saved. Link to the Network Setup web page. Link to the Gateway Setup web page. Link to the Upgrade Firmware web page. Link to the Home page. Operations Guide 930098F CyberData Corporation...
  • Page 27 6. In the Register Expiration field, enter the number of minutes the VoIP Paging Gateway registration lease remains valid with the SIP Server. The VoIP Paging Gateway automatically re- registers with the SIP server before the lease expiration timeout. Operations Guide 930098F CyberData Corporation...

  • Page 28: Upgrading The Firmware

    Shows the current application filename for partition 1 and 2. TFTP Server IP address Enter the TFTP Server IP address. New Filename Use this field to enter the new file name for the kernel or application firmware file that you are uploading. Operations Guide 930098F CyberData Corporation...
  • Page 29 3. Enter the Kernel or Application New Filename for the firmware file you are uploading. 4. Select the Partition to which the firmware is uploaded. 5. Click Upload File to automatically upload the selected firmware, and reboot your system. Operations Guide 930098F CyberData Corporation...

  • Page 30: Rebooting The Voip Paging Gateway

    2-13. Figure 2-13. .Firmware Upgrade Page 3. Go to the Reboot section on the right side of the page. 4. Select Partition 1 or Partition 2 for the Kernel and the Application. 5. Click Reboot. Operations Guide 930098F CyberData Corporation...

  • Page 31: Appendix A: Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930098F CyberData Corporation...

  • Page 32: Appendix B: Troubleshooting/Technical Support

    Select the support page for your product to see a list of frequently asked questions for the CyberData product: B.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation from the VoIP Paging Gateway product page at: http://www.cyberdata.net/products/voip/legacyanalog/paginggateway/docs.html Operations Guide...

  • Page 33: Contact Information

    3 Justin Court Monterey, CA 93940 Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 34: Warranty

    B.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 35: Return And Restocking Policy

    For End Users, please contact the company that you purchased your equipment from for their return policy. B.4.5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address: http://www.cyberdata.net/support/warranty/index.html...

  • Page 36: Index

    Index Symbols contact information 27 contact information for CyberData 27 current settings, reviewing 13 +48V DC power supply 5 CyberData contact information 27 Numerics 100 Mbps indicator light 7 default gateway 10 IP address 10 subnet mask 10 username and password 10...
  • Page 37 11, 17 requirements for upgrading firmware 22 reset switch 18 network activity, verifying 7 resetting the IP address to the default 26 network configuration page 14 restoring factory default settings 10 Operations Guide 930098F CyberData Corporation...
  • Page 38 & RMA returns within the United States 28 SIP server 20 warranty and RMA returns page 29 SIP server configuration 13 warranty policy at CyberData 28 SIP server parameters, configuring 11 web configuration log in address 12 SIP setup button 13, 19...

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