CyberData SiP Compliant 010846 Operation Manual

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VoIP Paging Gateway
Operations Guide
SiP Compliant 010846
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
930098D

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Summary of Contents for CyberData SiP Compliant 010846

  • Page 1 VoIP Paging Gateway Operations Guide SiP Compliant 010846 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601 930098D...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3: Revision History

    Figure 2-13. 4/12/2007 Changes the Authenticate ID and password character limit from 30 to 25 in Table 2-4. 7/10/2007 Updates Figure 2-7 through Figure 2-13. Adds Outbound Proxy info to Figure 2-11 Table 2-4. CyberData Corporation 930098D Operations Guide...
  • Page 4 Chapter CyberData Corporation 930098D VoIP Ceiling Speaker Operations Guide...
  • Page 5: Table Of Contents

    A.1.1 In a LINUX Environment ......................25 A.1.2 In a Windows Environment ....................25 Appendix B Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) ....................27 B.1.1 Documentation ..........................27 B.2 Contact Information ..........................27 B.3 Warranty ...............................28 Index VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 6 CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 7: Chapter 1 Product Overview

    SIP compliancy ● Dual speeds of 10Mbps and 100 Mbps ● Multi-zone paging for up to 99 Zones ● Web-based firmware upgrades ● PoE enabled ● Connector for optional external power supply ● VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 8 FCC Class A, UL 60950, CE Power Requirement PoE or 48V DC Baud Rate 10/100 Mbps Protocol SiP compliant Part Number 010844 Dimensions 6.11”L x 4.05”W x 1.15” H Weight 1.2 pounds CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 9: Chapter 2 Implementing The Voip Paging Gateway

    Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #070057A) which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws #4-6 x 7/8" Mounting Anchors VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 10 Implementing the VoIP Paging Gateway Table 2-1. Parts List (continued) Quantity Part Name Illustration #4 x 1-1/4" Round Phillips Wood Screws CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 11: Typical Installation

    When the paging amp acknowleges the code, the VoIP Paging Gateway generates another tone ● to the phone. When you hear this tone, you can begin paging. ● Figure 2-1. Typical Installation PoE VoIP Paging Gateway VoIP Phone Paging Speakers Paging Amplifier IP PBX VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 12: Setting Up The Voip Paging Gateway

    Gateway, and plug the other end into a receptacle. Connect the earth grounding wire to the chassis ground on the back of the unit. Figure 2-2. Connecting to the Power Source 48V DC Chassis ground CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 13: Connect To The Network

    Figure 2-3. Connecting to the Network 48V DC 2.3.3 Confirm that the VoIP Paging Gateway is up and running The indicator lights on the front of the VoIP Paging Gateway verify the unit’s operations. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 14: Confirm Power On, Network Connectivity, And Baud Rate

    Connect the VoIP Paging Gateway to a Paging Amplifier. Via a Plain Old Telephone (POT), which broadcasts the test message to you over the phone. ● First, Connect the VoIP Paging Gateway to a Telephone. CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 15: Connect The Voip Paging Gateway To A Paging Amplifier

    The Test/Reset switch is located on the back of the VoIP Paging Gateway. It enables testing to all paging zones, and lets you restore the VoIP Paging Gateway to its factory default settings. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 16: Restore The Factory Default Settings As Required

    Use the Test/Reset switch on the back of the unit to restore these parameters to the factory default settings. See Figure 2.3.5 for an illustration. Note When you perform this procedure, the factory default settings are restored for all the following parameters. CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 17 The VoIP Paging Gateway settings are restored to the factory defaults. ● The unit announces the restored default IP address: ● 192.168.3.10 Then, a voice message announces that the unit is rebooting. ● VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 18: Configuring The Voip Paging Gateway

    To configure the SIP parameters, you also need to determine the values for these parameters: SIP Server IP Address ● Remote and Local SIP Port Numbers ● SIP User ID, and Authenticate ID and Password for this User ID ● CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 19: Log In To The Configuration Gui

    3. On the Home Page, review the setup details and navigation buttons described in Table 2-1. Table 2-1. Home Page Overview Web Page Item Description Device Name Shows the device name. Serial # Device serial number. Ethernet Address Device ethernet address. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 20: Configure The Network Parameters

    2.4.3 Configure the Network Parameters Configuring the network parameters enables your network to recognize the VoIP Paging Gateway and communicate with it. Click Network Setup on the Home page to open the Network Configuration page. CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 21 Click on this button to save your configuration settings. Changing a parameter that has an asterisk next to it will cause a system reboot when saved. Link to the Gateway Setup web page. Link to the SIP Setup web page. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 22: Change The Default Username And Password

    Username and Password on this page, new browser requests require you to log in using these new parameters. You can also run an audio test from this page, as described in Section 2.4.5, "Broadcast a Test Note Message to a Specific Paging Zone". CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 23 Enter the Zone number to be tested. Click on this button to save your configuration settings. Changing a parameter that has an asterisk next to it will cause a system reboot when saved. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 24: Broadcast A Test Message To A Specific Paging Zone

    You can broadcast a test message to all paging zones using the Test/Reset switch on the back of the VoIP Paging Gateway.Refer to Section 2.3.5, "Broadcast a test message to all paging zones" for instructions. CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 25: Configure The Sip Parameters

    2.4.6 Configure the SiP Parameters The SIP parameters enable the VoIP Paging Gateway to contact and register with the SIP server. On the Home page, click SIP Setup to open the SIP Configuration page. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 26 Enter the SIP User ID (up to 25 alphanumeric characters). Authenticate ID* Enter the Authenticate ID (up to 25 alphanumeric characters). Authenticate Password* Enter the Authenticate Password (up to 25 alphanumeric characters). SIP Registration* Enable/Disable SIP Registration. CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 27 6. In the Register Expiration field, enter the number of minutes the VoIP Paging Gateway registration lease remains valid with the SIP Server. The VoIP Paging Gateway automatically re- registers with the SIP server before the lease expiration timeout. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 28: Upgrading The Firmware

    Uploading the firmware files requires a host machine running a TFTP server. If you need to set up this server, Appendix A, “Setting up a TFTP server” provides instructions. Figure 2-12. Firmware Upgrade Page CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 29 3. Enter the Kernel or Application New Filename for the firmware file you are uploading. 4. Select the Partition to which the firmware is uploaded. 5. Click Upload File to automatically upload the selected firmware, and reboot your system. VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 30: Rebooting The Voip Paging Gateway

    1. On the Home page, click Upgrade Firmware to open the Firmware Upgrade page. Go to the Reboot section on the right side of the page. 2. Select Partition 1 or Partition 2 for the Kernel and the Application. 3. Click Reboot. CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 31: Appendix A Setting Up A Tftp Server

    4. You can find several options online for setting up a Solarwinds server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at: http://www.cyberdata.net/support/voip/index.html VoIP Paging Gateway Operations Guide 930098D CyberData Corporation...
  • Page 32 CyberData Corporation 930098D VoIP Paging Gateway Operations Guide...
  • Page 33: Appendix B Troubleshooting/Technical Support

    Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:...
  • Page 34: Warranty

    CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.
  • Page 35: Index

    Index Symbols configuration information 12 current settings, reviewing 14 CyberData contact information, corporate, sales, tech +48V DC power supply 6 support, service 27 Numerics 100 Mbps indicator light 8 default gateway 11 IP address 11 subnet mask 11 username and password 11...
  • Page 36 9 unregistering from SIP server during 21 multi-zone paging 1 registration and expiration, SIP server lease expiration 21 registration and expiration, SIP server lease 21 regulatory compliance 2 remote SIP port 20, 21 CyberData Corporation 930098D Operations Guide...
  • Page 37 18 all paging zones 10 TFTP server 2, 22, 25 TFTP server IP 23 unregister from SIP server 21 unregister, from SIP server 21 upgrade firmware 14, 22 upgrade firmware button 14, 23, 24 Operations Guide 930098D CyberData Corporation...
  • Page 38 CyberData Corporation 930098D Operations Guide...

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