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blown or not, if blow, install the appropriate fuse, and start the light after find
out troubleshooting, but please attention to the technicall y person allowed to
carry out maintenance work.
2． Products returned
If it is the products qualit y problem, the customer can be based on the actual
situation, to decide whether need the product parts to replace.
3． Complain
（ 1） The salesman will check the details of complained problem, included the
item no、 delivered quantit y、 delivery time、 fault y and pictures, and the
requirement of customer
（ 2） The customer service technicians to anal yze and contact with customers by
phone, to guide customer.
(3) Qualit y Technology Department anal ysis of customer complaints and give a
preliminary identified. The units must be offer anal ysis and treatment
measures on time.
Ⅷ 、Faulty Disposal
Familiar Faulty
Light can not start
Light can be shine well, but can
not be control by controller
Some of LED not brightness
1．Check if the fuse burnt out or not
2．Check if the power connect well or not
3．Check if the circuit board +12V or +5V short circuit of
earth
1．Check if the light's DMX original address setup right or
not. Check the connection details of communication
control wire
1、Check if LED lamp damage or not
13
Disposal
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