General Diagnosis Flowchart - HP PROLIANT 580554-001 User Manual

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item See
1 "Symptom information (on page 53)"
2 "Loose connections (on page 54)"
3 "Service notifications (on page 54)"
4 The most recent version of a particular server blade or option firmware
is available on the HP Support website (http://www.hp.com/support).
5 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (http://www.hp.com/support)
6 •
•
•
7
•
•
8 •
•
9 "HP contact information (on page 75)"
Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
(http://www.hp.com/products/servers/proliant-bl/p-class/info)
Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
(http://www.hp.com/go/bladesystem/documentation)
Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website
(http://www.hp.com/products/servers/proliant-bl/p-class/info)
Maintenance and service guides for c-Class server blades, located
on the Documentation CD or the HP website
(http://www.hp.com/go/bladesystem/documentation)
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support)
"Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support)
"Operating system information you need" in the HP ProLiant
Servers Troubleshooting Guide located on the Documentation CD
or on the HP website (http://www.hp.com/support)
Troubleshooting 56