Philips FPF32C106128UA-51 Service Manual page 32

EN 32 5. FHP PDP
5.4 Defect Description Form
This form must be used by the workshops for warranty claims:
DDF FLAT TV (panels & boards) version 1.1
To be filled in by WORKSHOP / WORK CENTER
Country:
Customer Account nr.:
Job sheet nr.:
Condition
Symptom(s)
Pixel
Defect(s):
Symptoms
Out of
warranty
For Plasma
TV repair
only
To be filled in by EUROSERVICE
Note 1: The defective LCD-panel / PDP needs to be returned in the same packaging as the new part was send. If not
the warranty claim will be rejected.
Note 2: Please fill out this form completely and correctly, otherwise Euroservice is unable to fulfil the repair request!
Owner: PHILIPS CE EUROSERVICE
Service Modes, Error Codes, and Fault Finding
Philips
LCD & Plasma
DEFECT DESCRIPTION
FORM
❐ Constantly
❐ Intermittently
❐ After a while
❐ No backlight
❐ No picture
❐ Picture too bright
❐ Shading / smearing on
picture
❐ Only partial picture
❐ Unstabel picture
Qty of dots :
❐ Dark dots
........
❐ Bright dots
........
Following defect symptoms are out of warranty:
•
Broken glass
•
Scratch(es) on display
Spare Part Nr. New Board
1.
2.
3.
4.
RMA number:
Figure 5-22 Defect Description Form (DDF)
Type nr./Model nr. set
Serial nr. set
Type nr. display
Serial nr. display
Part nr display (12nc)
Return number
❐ In a hot environment
❐ In a cold environment
❐ Other : .......................................
❐ Flickering / flashing picture
❐ Lines across/down image
❐ Inactive row(s)
❐ Inactive column(s)
❐ Missing colour(s)
❐ Other: ......................................................
.......................................................
---------- Picture ----------
Mark
Defect(s)
•
Number of dark/bright pixels within spec.
•
Burn in
(only for Plasma TV)
Barcode Nr. Defect Board
Date of receipt:
Date last modified: 08/03/2005
0170 _ _ _ _ _ _
Insert picture or mark defect !
These
symptoms
are not
claimable.
Barcode Nr. Replaced Board
DE10WEG
F_15590_115.eps
110705